14-21 day installs.
cover multiple states
Employees are background checked and drug tested.
Customers can track time stamped updates from start to finish on install!
I rarely write reviews but this company deserves it. Solar can be confusing and after months of shopping different solar companies, my husband and I finally decided to go solar with Freedom Forever and Better Earth. We are so glad we did! This has been the best experience with a contractor I've ever had. Here is our story along with our decision making factors:
1) Freedom offered every top product in the industry. This made choosing which system to go with easy since we had been researching different panels and inverters online and they had them all. Our consultant could answer every question we had and knew the ins-and-outs of the system/solar industry which was refreshing after meeting with some of the other companies who seemed to be good at selling, but weren't actually knowledgeable on how the system, industry, or installation works... Most importantly, Freedom warranties the entire system for 25 years and was the only company who truly monitors the solar system and doesn't rely on the customer to do it. They back this up with a money back production guarantee. I've heard horror stories from friends who were stuck with a large utility bill at the of year due to companies not monitoring like they said they would so this was important to us. Sure enough, about 2 months into having the system our inverter had a malfunction and the service team replaced it the very next day. Although we had no idea that the malfunction happened, if they wouldn't have fixed it in time they would have paid us back for the power savings lost and this stands true for 25 years! Even when we read this part in the contract we were unsure of how reliable it was but Freedom/BE has gone above and beyond everything they promised. Score 1 for Freedom.
2) We wanted to make sure we were getting the best deal. Although some of the companies had a lower price, none of them had the service and warranty package or professionalism that Freedom Forever had. Plus, some of my friends took the cheap route with their solar and all of them had issues whether it was roof leaks, the company going out of business, or just overall lack of communication or unfulfilled promises which led to them paying more in the end plus headache. It seems like in solar, you get what you pay for stands especially true. We got a great deal on the German Hanwah panels we wanted for no money down and are saving money on our electric bill while we own the system and Freedom maintains it! Everything carries over and there are no prepayment penalties if we every choose to prepay the system and/or sell the house. Score 2 for Freedom.
3) Our system came with a 10 year roof warranty which was on par or better than the other companies. But the main thing is we wanted was a professional job done from the start because we have a tile roof and were weary of anyone walking on it or causing damage. Freedom Forever doesn't do anything but install solar systems (no sales team or finance team) so we felt comfortable letting them do the job. After only 3 weeks of them handling all of the paperwork and permitting with the HOA and city, the crew arrived at the time they said they would and were done in 1 day. They didn't leave any trash behind, were extremely respectful, and even painted the conduit to match my roof! The few tiles that they broke they replaced (free of charge). The system was turned on in less than a week. I didn't have to do anything or badger anyone to do anything, they handled it all.
Fast forward and my husband and I couldn't be more pleased with how our solar project turned out. Sometimes we check our monitoring app just to see what our system produced that day and it's fun to know we're saving money and helping the environment without any effort or investment! I hope this helps anyone struggling to make a decision on if they should go solar and who with.
Very satisfied with my solar from Freedom Forever. I did the PPA and my customer service person, Andrew, was just super. Highly recommend it. My first system was installed over 2 years ago and I moved a year later and had solar installed in my new place. The installation process is smooth and the panels look great on my roof. Love saving money and going green! Didn't have to spend any money out of pocket and no hidden fees at all. Have never had any issues. Thank you so much for your help and guidance the entire time
My daughter was looking into going solar and when she told me that it didn't cost her anything I told her to cancel immediately and it was too good to be true but she INSISTED that I have the solar salesman over and hear out how it works. Even though i was very mad at him (because I thought he was scamming my daughter) he stayed calm and explained to me how it was possible.
It turns out that because California wants more clean power they are actually willing to pay for homeowners to go solar. The way it works is instead of paying PGE rates now i pay a lower solar rate for electric, and even though i was on medical baseline i was still able to save money! I reviewed every single word of the contract with my son, and there was nothing hidden or downsides. Free installation, all maintenance is covered, the roof is warrantied, and i can move anytime. No lien is on the property and it’s completely transferable.
This is perfect for me since I am on a fixed income and every dollar helps! As a bonus I am helping the environment. Basically all I had to do was get my roof checked out, show proof that I was the property owner, and then they do the permitting on their own end. It was quick and painless. Freedom Forever did a fantastic job installing, it only took one day. The sales persons name was Andrew. He was very nice and answered all my questions and always answers his phone when I call. I had over some other sales people before I made my decision to make sure that his deal was the best and to make sure he was being honest since I still did not fully believe it. Not only was it true, but did I like Andrew Zambetti the best and he did give us the best deal, too. Now my daughter and I went solar after we never thought that we would. This is so amazing and now I want to tell everyone! if you want to explore going solar for free call Andrew! Everyone should do this. Incredible.
Freedom designed the system with an inverter that was much too small ( based on an admission from the company that they misinterpreted the specifications and undersized inverters on several properties before figuring it out). We are losing 15 - 20% of production as a result. Freedom has been asking for patience while they figure out how to change it out since March when I identified the problem and brought it to their attention. It is now July and we have missed out on peak production time for the year as a result. Freedom offered to charge us the labor and parts for correcting their mistake, which is unacceptable. We offered to pay equipment but not labor and they will not agree to it. To correct their mistake. With the current sized inverter, we could have paid a whopping $6300 less. Freedom has still not corrected this issue and continues to string this along while claiming they are still working on it. I can not give high marks for service or for value because we should have paid 6300 less based on our current production due to their admitted mistake.