Enium Capital Group

Not happy with the way these people do business. Their customer service people are not at all helpful - seems that the only word they know is "no." For residential customers, probably the interest paid is a tax deduction, and yet, they do not, will not and according to customer service cannot provide an interest paid statement. The customer portal is not the most intuitive - thinks are "hidden" it took me quite a bit of time just to locate my statements so that I could compute the interest amount needed for taxes.

I had many questions and apprehensiveness due to these negative reviews, but they have all been addressed and resolved. Leslie took the time to explain everything I was concerned about, and it eased my mind. However, I do think that some of the customer service representatives who answer calls at the 1-844-500-9695 need to be trained in better customer service skills and to be more patient with difficult people who have lots of questions (like me). Thanks! :)

Clear answers, easy to reach them. For anyone who speaks and understands financing terms, they're perfectly reasonable to work with. I get the feeling some of their poor reviews are simply reflecting poor understandings of how lending works.

I've messaged them multiple times, emailed, and even tried to reach out to someone there on LinkedIn. However, they can't seem to clearly answer my concerns regarding whether the remaining funds from my loan are available for disbursement for my home solar project. Very frustrating situation where I'm concerned that the installation company, Enium, or both are taking advantage of me.