Solcius

Installation and PGE coordination were executed within expectations. Solar Edge Inverter failures were replaced within about 30 days, once before and once after Covid impact from no material availability. Monitoring has always been the responsibility of the customer, says Solcius. There has been no notice to existing customers, or redirection of services by Solcius, Inc. The company owes me the service costs for the next 12 years. I'll be joining a class action lawsuit as a dissatisfied customer who will be losing ~$5,000 as a result of finding a new service contract.

This company has the worst customer service. I have called and emailed numerous times. If I was lucky enough to actually talk to someone, they promised some one be out to fix my problem, which never happened. So now I'm paying for the solar panels and my electric bills. I will never recommend this company to anyone. If there is a class action lawsuit against this company, please add my name to such suit.

I just recently had solar installed with this company, I am now having issues with it being offline and I cannot get a hold of anyone to help me with this. When I call it tells me the phone lines are down and to email. I have emailed them almost everyday these last couple of weeks and have also text the number the used to message me. I have read that the company is no longer open. I honestly want to get rid of it and go with another company but am unsure on how to do so. I guess my next step may be contacting a lawyer to see what my options are. This is something that I am paying for and it doesn't even work.

I had my system installed in Dec 2018 and activated in Jan 2019. I just finished the replacement of my 4th inverter on my 5 year old system. Without fail, my inverter fails during early/mid-June and it takes 6-8 weeks to get the inverter replaced. Solcius says they will reimburse for lost production and not to worry about how long it takes to get the inverter replaced. I called today, after my system was down for 44 days and they offered me $25. My system is a 34 panel 10KWh system... $25 is insulting. The Solar Edge inverter they keep installing has been garbage as well. Super disappointed in the system and waste of time/money managing it.

Once the installation was completed, the system performed quite well for a couple years. The SolarEdge Inverter is somewhat of a weak link in the overall system. It fails between 18 and 36 months. I have had a slow turnaround each time I have a failure, averaging 45-60 days offline. I submitted a formal complaint, they did the math of $ lost, and they cut me a check. So far, so good. Hope others with a positive experience chime in with a review. 1.0 Stars is not realistic with 4 reviews.

Stay away from this company there is absolutely no service or help after the sale I’d give zero stars if I could