SunSolar Solutions is headquartered in Phoenix, AZ. We have been in business for 4 years, and are number 1 out of 400 companies in Arizona. We are branching out into multiple states, Nevada being one of them. My husband and myself run the Nevada team. We strive to help Las Vegas and Henderson homeowners go solar and keep them happy throughout the entire process with our amazing customer service.
TLDR: They don't guarantee that what they install on your roof will actually produce useable electricity!
Here is our experience:
Had 3 different project managers. Poor communication & no clear timeline of when our system would be functional. canceled appointments along the way.
Took 4 months from install to get up and running. System was functional for less than a month before inverter went out. SunSolar says we are responsible for the loan although our system didn't produce electricity for our house for a full month. They "aren't responsible for manufacturing defects," even though they chose the manufactures.
We were told someone monitors our system and they would fine tune, but we had to bring the loss of production to their attention after a full work week of no solar.
Furthermore, if you leave any negative feedback, they will block you from their Facebook page.
The supposed owner contacted me on Facebook regarding my Google review and did nothing to resolve our situation. Apparently this is their business model: use subpar parts and provide bad customer service. Find another company.
Based on your roof and actual offers in your area
We have the best price/quality in the state. We use American made panels, and have the best warranties in the industry. Our customer service and follow through is state of the art!
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Based on your roof and actual offers in your area