I recently completed a solar installation with EnSMARRT. I couldn't be happier with the experience they provided. I ended up choosing them over a larger, 'corporate' competitor and am so glad I did. From the start, Eddie was a great guide and companion throughout the journey. I always felt like I was his only customer (even though I knew they were very busy!) - that's just the way he handles everything. It was so reassuring to be able to rely on Eddie being incredibly responsive at every turn. He worked with me to get the system design exactly right - I never felt like I was a bother in requesting countless changes or asking endless questions.
Since our roof wasn't brand new, I had a lot of concerns about whether installing solar was the right call. They sent their roofing expert, Aaron, out to do an inspection. Aaron is a wealth of knowledge when it comes to roofing and an incredibly nice person on top of that. After explaining the condition of my roof (we were a go for solar!) he said he noticed a few minor issues. Without me even asking, he said he was going to take care of them for me. He spent a good hour on the roof in drizzling 40 degree weather patching up some nail holes, fixing a shingle that had a nail popping up, and other various other things. Just incredible service that was over and above.
The team that performed the installation was great too! They were all very polite and respectful of our home. Chip made sure the operation ran smoothly - he and Eric stayed late on the installation day to finish up some electrical work. Matt and his team worked tirelessly to make sure the panels looked symmetrical and flush - it wasn't easy given our roof wasn't perfectly even to begin with. They did a phenomenal job and the system looks great on our home! They even ran the cabling through the attic and out the side of the house to the electric hookup. The panel array sits cleanly on the roof - it's such a nice touch compared to other installations I've seen where the metal tubing runs along the roof.
The city permitting process and net metering application process was painless and hiccup free.
Overall, I can't say enough good things about Eddie and the team at EnSMARRT. They are just simply good people. Even though I'm thrilled to log into my app and see the Sunpower system blazing away, I'm a tiny bit sad because I miss the journey with the EnSMARRT team. :)