Porticade Construction LLC

I have a new solar edge inverter sitting in my house that needs to be installed to repair my system that has been down for over a month. I have no way to contact them since their number doesn’t work. DO NOT consider this company as an option for servicing. All of us who have been screwed by this sham business must consider what actions we should take next. I have contacted the Florida State’ Attorney General’s office and made a formal complaint, along with some of my neighbors. Waiting to hear next steps.

My recommendation is to not hire this company for anything. Their owners are cowards and won't even take care of their own business. They hire people to lie to the customers and they quit and they hire more. They do not answer their phones most of the time and their mailbox is always full. This company is up to no good. Do not use them.

They never showed up on the schedule dates. They showed up on random dates when my husband and I were not home. After months of trying to get our solar installed we finally have it installed and three of our cells are not producing. I have contacted the person who sold us the solar, the person on our power bill who is supposed to be a representative, and I’ve tried calling the main number call with zero results.

My system is under warranty and it has an error and no one is able to help except the "installer" and we have been unsuccessful getting in touch with anyone. No one calls back or returns emails. Need to know what is happening with our system. I had solar at a previous residence that was installed by another company and never had trouble and this one is nothing but trouble.

Find a real company to do your solar work. Porticade first installed a system that failed inspection but kept trying to illegally harass me to pay. Now six months later it finally passed but does not work at all. I keep getting blown off unless I keep sending emails over and over. I will be filing a report with the contractors licensing board.

Pre sales support was good, answered all my questions whether by text or phone call. Installation went as expected, clean up after install was great. BUT, now that I have additional questions and am noticing a discrepancy in power generation, texts and phone calls go unanswered. Beware post sales support is non existent.