Pro Solar Installers

Around August 2023, I lost the use of 12 panels due to three inverters not working. I contacted DJ w/ProSolar at that time. 9 months later, this issue is still unresolved. My impression is that this company is overwhelmed and solely focused on installations. For now I'm left with a $30,000 system that is partially operable. I even offered to pay for the inverters two weeks ago. After numerous texts, DJ has yet to provide me with a cost for the inverters. I would avoid this company until they have the ability to properly service the systems that are still under warranty. This saddens me because I considered the owner of the company trust worthy and an all around nice person. Most solar companies will not service a system they did not install. It's quite possible that it will take me months and cost several thousands of dollars to get this resolved. July 2, 2024 - I know have 4 inverters down. Contacted Skyline Enterprises who was more responsive and will attempt to service my solar system. Please avoid ProSolar. I filed a complaint with the Better Business Bureau and will file a lawsuit for a partial refund. BBB Complaint # 21903907 July 7, 2024 - DJ is not responding to the BBB requests to resolve the complaint. I have obtained a lawyer to look into receiving a full refund for the installed system as it can not be serviced.