Impact Energy

My wife qualified for a Welsh Government ECO4 grant-aided air source/solar power installation, so we contacted Impact Energy because we already knew their surveyor to be competent, reliable and helpful. His survey was very thorough, as expected, and we were supplied with a copy upon request. I was glad we did because it helped us understand what would be done. The air source heat pump and solar installations went ahead without a hitch. Everything works as it should. We raised a couple of queries about a slipped roof slate and the (fiendishly-complicated) Google Nest thermostat supplied as standard, and I have to say that these enquiries were dealt with courteously and efficiently, which makes this a 5 star review. So we would both recommend Impact, and do business with them again.

A representative from impact energy came over and showed me the difference between my XL energy bill compared to the solar panel payments and I live in all electric house and my bill runs 400 and some dollars a month in the winter time and summertime around $300 and they showed me how much I could say with the solar after signing the contract they were very prompt on coming out and putting the solar panels on and they did an excellent job of installation of the panels and I can't believe how much time was involved and how efficient the crew was that put the panels on and Mindy the secretary there come out to my house and showed me how to put the app on my cell phone she was so great and so patient with me and I would recommend impact energy to anybody that is willing to have the panels put on I'm completely satisfied with everybody that was involved in it and especially Mindy for coming out to my house and helping me get it on the app what a great company

I originally agreed to install solar in Oct 2020 with Impact Energy. I was able to have some needed electrical updates performed in tandem with my solar installation. Our system fired up in Feb 2021 and I have been super pleased with the production and support I've received the last 1.5 years. I did recently have a couple of equipment failures occur and the Impact Energy team was super accessible any time I had questions or requested follow up and always prioritized having someone visit to assess the issues. This company has high standards for communication, service, and support with their clients, and I continue to feel confident in my decision to work with them!

I can't say enough good things about Impact and the excellent customer service provided by Mackenzie and Troy. Not only did they educate me on the benefits of going solar but they made sure I was taken care of every step of the way. I was extremely happy with the price of the panels and installation relative to other quotes received and their communication along with the way they walked me through the whole process was second to none. I'd recommend Impact for any Solar/Roofing project and would definitely use them again!