Connected Energy Solar

For me, a locally owned business was import. Dunnegan is the owner of Connected Energy Group and was the only person I interacted with throughout the whole process. Prior to starting my solar project, I did some research on my own to understand the basics of solar systems and then obtained multiple quotes through EnergySage. From the beginning, Dunnegan’s quote was the only reasonable representation of what could actually be installed on my roof, with a realistic output estimates. He took the time to understand what I was after in a solar system. Other companies provided quotes from halfway around the world, with completely unrealistic proposals. Once I decided to continue with Connected Energy, Dunnegan came to the house to take measurements and put his eyes on my actual roof. His original quote did not need any changes b/c he took the time to get it right up front. He walked me through how the entire process would work and made no attempt to get me to sign or commit to anything on the spot. He actually suggested I think it over and reach back out to him with any questions before we proceeded. My project had a little difficulty getting through the engineering permits for a roof installation, but Dunnegan took care of everything. We had to adjust our original plan (i.e. panel layout and panel type) but he made sure any changes still aligned with my solar objectives. Through this, I ended up with more production but no additional cost. Most importantly and why I wanted a local business, even months after installation and payment was made, Dunnegan still quickly responds any questions I have. The hardest part of entire solar project was finding Connected Energy Group, but once I found them the entire process was effortless.

Approximately six months ago I had the pleasure of working with Dunnegan and the team at Connected Energy Solar for the installation of rooftop solar panels on my home, and I cannot express enough how pleased I am with the entire experience! I interacted with about 10 different solar companies before settling on Connected Energy and from the very beginning I could tell that Connected Energy was different. No high pressure sales tactics, push to use complex leasing schemes that benefit the company more than the consumer, or hugely inflated and unrealistic solar production estimates here. Dunnegan was honest, and worked with me to understand what was possible with my complex and less than ideal roof layout, and designed a system that would fit my goals and budget. Seriously, don’t even bother calling any of the national solar companies unless you want “Used Car” style high pressure sales tactics and misinformation. With Connected Energy, Dunnegan (the owner) worked with me directly from the first sales estimate all the way through final activation. It was truly a fantastic experience! The team at Connected Energy went above and beyond to ensure the installation was perfect. They communicated with me frequently throughout the process, and showed up exactly when scheduled. Anytime you have major work done on your home, I think you have to anticipate a few unexpected hiccups along the way. Dunnegan was quick to come up with solutions, make sure everything was resolved beyond my satisfaction, and ensure the final solar install both looked and worked great! I think many people have an assumption that Western Pennsylvania is too cloudy for solar, but six months in and the system has exceeded my expectations. With tax incentives and the price of solar panels dropping significantly in recent years, solar does absolutely make sense in Western PA, and for me it’s already on track to have a great return on investment. Overall, I cannot recommend Connected Energy Solar highly enough. If you are considering a solar install seriously start and end your search with Connected Energy.

I encourage everyone to look for a local vendor and stay away from the national chains. Connected Energy Solar assisted me in upgrading my system when the original vendor failed to contact back. (It was PowerHome Solar / Pink Energy, so the writing was on the wall. They went bankrupt.) Connected Energy Solar took the time to research my system, put together a proposal and made sure that I was happy with the plan. There was zero pressure to get it done right away. They want to sell solar products to people who need them and they aren't selling them just to pad their bottom line. Really, if you have questions, they will absolutely take the time to make sure that you are happy.

Dunnegon McKay was very responsive and flexible to our needs. Excellent communication, very friendly and took care of the project above and beyond, from paperwork to installation. Outstanding professionalism and the quote was accurate in all aspects .

We had a wonderful experience with Connected Energy Solar. The representative was in close contact during all steps of the process to ensure the successful installation of our Panels and Powerwall. He answered all of our questions promptly and fully. We have long-term plans to add more solar to our home and will be using this company again. We highly recommend Connected Energy Solar to anyone considering it.

They did a good job on the initial installation and worked through some issues with the solar supplier equipment. They have continued to be available to help me work through problems as they’ve come up over the course of the past year.