Viridis Energy Solutions

While I’m happy with the actual solar panels that I have and with the system as a whole, I will not work Viridis again when it comes time to expand the system with more panels. By far my biggest complaint was with communication. It was nearly impossible to get someone on the phone, to the point where I called several days in a row and left a message with every single person on the phone tree. Any responses I did eventually get were short and basic. I ended up being more of a project manager than I should have been. I needed to contact my city permitting to straighten out when inspection could occur, I had to realize that the consumption CT leads were installed incorrectly leading to invalid energy readings in the Enphase app, and I had to reach out to Viridis to turn the system on once National Grid gave permission to operate. It felt like I was constantly chasing Viridis instead of being proactively updated. There were also some inconsistencies between the timelines that Viridis gave me about inspection requests and when the City said they kicked off the process. The actual installation seems to been done well, but I was not happy with how the crew left my property. An entire bag of zip ties was left in my gutter, blocking water flow and causing my gutter to overflow. A handful of very large screws was left in my lawn and on my steps. During the install panels were dragged up a ladder face-first with just a plastic sheet/garbage bag to protect them. To top it off, I shared this feedback with Viridis and was completely ignored. If you’re looking to install solar panels, you’re investing a significant amount of money (especially now that the tax credit is no longer available). For that type of cash, you should expect consistent communication, proactive project management, and attention to detail throughout the entire process. I did not get that with Viridis and I cannot recommend them.

Excellent solar installation by Viridis Energy: fair pricing, clear communication, professional work, and they fully honored the contract. Highly recommended.

At every step of the process it was clear Viridis has been doing this for a long time. Communication through their portal was excellent, with lots of info about exactly what the next steps were. When there was a global panel shortage, they were clear about what the replacement panels would be, and gave us a discount.

I decided to go with Viridis Energy after a close friend of mine had solar installed by them and couldn’t say enough good things about the experience. I actually stopped by on their installation day and was really impressed by how friendly, professional and organized the crew was. That’s what first sold me. After I met with sales, I was even more impressed by the wealth of knowledge these guys have. Never at any time did I feel like I was in a sales pitch. It was all about educating me so that I could make the best decision that was right for me. There was zero pressure. Mike and Jereme were an absolute pleasure to deal with! Solar still makes a lot of sense for us even without the tax credit. (we added heat pumps this year) The new smart 3.0 incentive definitely helps. Now that I’ve signed up myself, I can say the process has been just as smooth as my friend described. The team has made everything simple and completely painless — great communication, clear explanations, and no pressure. I’m really glad I chose Viridis Energy thus far. Looking forward to my solar install in early 2026!

Viridis proactively responded to all my concerns and questions. They ensured my system was turned on even though I was not able to do it myself. They also ensured I was able to monitor the system during my time away until I can get the proper WiFi signal booster. They modified the original proposal to get other panels when the first choice was not available in order to meet the year end goal for the tax credit. The project moved along the proposed timeline. We are very happy.

This company had the best rates at the time with well reviewed solar products so we decided to go with them. During the permitting process (which I understand can be a nightmare with some towns) I was the one who was constantly calling for updates and even caught the them in a lie at one point. I was told they were waiting for town approval for something so I reached out to the town directly only to learn that they haven't heard from the contractor for a few weeks after they sent comments back on the town's permitting portal. Once everything was set, installation was done in two days. They left some debris in the yard and driveway and left some screw holes in my siding that needed to be addressed. With that, it took me calling them twice to come and repair it. Overall, I'd say they're average. Nothing shot them out of the park. Atmos financing was awful to deal with and messed up the account several times. Ended up just fronting the money and paying it off from our savings.