IRBIS Air Plumbing Electrical

We decided to replace our entire HVAC system with a heat pump after discovering a leak in our old AC unit. Since our original system was almost 30 years old, we consulted many vendors, but we were most impressed by IRBIS's responsiveness; they always replied immediately via phone or text. Ray visited our home and presented multiple replacement options and provided a detailed description of the work involved. He truly worked with us to meet our specific needs. We ultimately chose a heat pump HVAC with a zoning option. Jose and Benedicto team was outstanding. They texted us when they were on their way, performed a high-quality and clean installation, and were incredibly respectful of our property. Jose was very attentive to our questions and problems, with Jose explaining each phase of the installation as they went. They also ensured the workspace was cleaned up every single day. Additionally, IRBIS provided a dedicated coordinator to help us navigate the rebate and loan application process, which made those work much easier. We were thoroughly impressed with their communication, scheduling, and professional explanations of the system's operation. IRBIS is top-notch, competitively priced, and highly professional. We couldn't be happier with the experience.

Great service, very clean and organized, on time and professional, great experience

From the very beginning, we had Rudy which it was pleasure to work with, very knowledgeable about the heat pump system that I am looking for, then I have a great crews to work with from the old ductwork, gas furnace and AC removal to install heat pump system, the crews are very professional, experienced and working very efficiently together, they kept the working area clean during and after the works were finished, the final walk around introduced and learn the system was very thorough, I will highly recommend them to anyone who want a good heat pump system and great crew to work with,

Our 28 year-old gas furnace had begun acting up, so after a quick web search we contacted IRBIS to inspect & repair it. The inspection & diagnostics were thorough, and in the course of discussing repair options & we opted to engage IRBIS to quote replacing the furnace with a heat pump. New home gas furnace installations will be prohibited in CA in a year or 2, so moving to a heat pump was attractive, including the cooling it provides to deal with what looks like more extended heat waves in the Bay Area. The heat pump evaluation was super thorough, including discovering a seeping leak in a hot water T-joint which would have caused extensive damage if it progressed. We were presented with multiple options for heat pumps & new ducting and chose a Carrier Performance Series model. IRBIS provided a discount, incorporated rebates from the city, and coordinated 3-party testing of the ducting & city approval. Installation was mostly done by 2 technicians with some assistance from electrical techs. Installation took 5 days, instead of the normal 3-4, due to some challenges fitting the air handler in the space of the old furnace & routing coolant lines & electrical connections. All work was done with care & professionally, and Pablo & Jose were friendly & willing to answer our questions & consult with us. They even provided electric heaters to tide us over since the weather had turned cold. The heat pump was turned on earlier today & so far it is working well. I recommend IRBIS to anyone in the SF Bay Area who is need of HVAC services. They are a very responsive & certified Carrier provider.

IRBIS installed my Rheem Proterra Heat Pump Water Heater (HPWH) on 12/23/25. They filed for all the rebates from Federal, state, local government and my electricity service provider. This saved me about $7,000 and made the entire process much easier for me. There was an unforseen challenge when my primary shower did not provide hot water after the installation. However, after the Christmas break, they came by and determined it was the regulator in the shower's thermostatic mixing valve, and I again had hot water. From the original IRBIS Sales/Tech representative who determined my small water heater closet could nonetheless be large enough for a HPWH, to the project manager, to the installation technicians, to the customer support, IRBIS was very focused on making sure I was totally satisfied with the process, installation, and service, from beginning to end!

We are very pleased with IRBIS. They installed a new heat pump water heater, HVAC heat pump and did some electrical work in our garage. They were very courteous, professional and efficient. The installation was very well done and their rebate department has been very helpful assisting us in obtaining rebates for the new equipment.