Mosaic

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We empower homeowners to unlock greater savings, resilience and value in their homes by making solar energy financing accessible and affordable for homeowners.

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2.1

EnergySage Rating

2.1

EnergySage Rating

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About Mosaic

Overview

Mosaic is an industry-leading fintech platform for sustainable home improvements. Founded in 2010, Mosaic was a pioneer in clean energy lending and continues to provide innovative solutions for financing solar, battery storage, heat pumps and more. We have funded over $13 billion in loans to help more than 360,000 households make their homes more sustainable and save money on their utility bills. Our financing options unlock billions of dollars of capital annually into high-quality ESG assets. Join us in our vision of 100% clean energy for all at joinmosaic.com

Year Established: 2011
Phone Number: 855-746-5551

Services

Services Offered

Financing

Warranties & Certifications

Industry Certifications

What Customers Are Saying

Ratings & Reviews

Ratings & Reviews

2.1

294 reviews

2.1

Average Rating 294 review(s)

Response

Quality

Value

Service

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Stop helping criminals

Back in 2023 a General Contractor was hired to do some work and repairs on my property. The general Contractor instructed me to apply for a loan with mosaic and he stated the bank would provide the payouts as the work got completed and a certificate of completion would be required to show the bank the work was done. Mosaic deposited the full amount to the general contractor and no work has been initiated or completed I have sent multiple emails showing no work was ever done or initiated. They claim I have to reach out to the general contractor but based on my research he is getting sued by multiple victims and he stopped answering and is no where to be found I requested the certificate of completion from mosaic and they refuse to provide anything because most likely a fake one was provided and they did nothing to protect me as the consumer. Mosaic is not taking responsibility for assisting the General Contractor with fraud and embezzling funds from the consumers.

superlendersd on Aug 26, 2026

Avoid Solar Mosaic – They Went Bankrupt and Left Me in the Lurch

Solar Mosaic went bankrupt and left customers hanging. Don’t trust them for your solar financing, they’ll take your money and leave you in the lurch. Find a more reliable option!

jfoster on Dec 28, 2025

Future Customers Beware!!! Scam

Update as of July 11 So I spoke to Freedom Forever today and they game the same spill about how my cancellation request would be escalated and sent to Mosiac and they would continue to update me weekly. Just received a note from Mosaic saying they haven't received the cancellation notification. Here we go again with the run around from the two scam companies. Update from last post I reported Mosaic Solar and Freedom Forever to the Better Business Bureau. Mosaic responded that Freedom Forever has to send them confirmation of the project cancellation. When I talked to Freedom Forever, they stated that Mosaic had to cancel the project. I will continue to get the run around!!! I tried calling Freedom Forever, but of course, the lady assigned to me was having phone issues. What a coincidence. FUTURE CUSTOMERS BEWARE OF THE SCAM!!! CUSTOMERS BEWARE IT'S A SCAM!!! We asked a sales rep for only a quote for panels, but my wife and I ended up being signed for a loan for panels. We never signed any documents or received panels. Now we have $30,000 loan for panels on our credit report. We have been trying to cancel this service for 10 months, but have received the run-around from Mosaic Solar Company and Freedom Forever. Both companies keep telling us they are waiting for the other company to cancel the service. When I tried to get them on the phone, they stated they couldn't be on the phone legally at the same time. I believe they are stalling me so I will have to start paying on the loan after the 12-month cancellation period is up. CUSTOMERS, PLEASE BEWARE, DON'T GIVE MOSAIC OR FREEDOM FOREVER THE TIME or information, THEY WILL ILLEGALLY SIGN YOU UP FOR A LOAN.

pip2784 on Jul 12, 2025

DON'T GET CAUGHT UP IN THE NIGHT MARE

My sister and myself were lied to by the Salesman. We told him no three different visits. He offered that we would get a 12,000 check at the end of the year. He lied lied lied. We are in our late 60s on a fixed income. The panels are popping out of the side frame and it's causing my foundation to sink. Well we are stuck with a 25 yrs contract loan with a DAILY accrue INTEREST. Please don't do it.

lburrell48 on Jun 19, 2025

Worst customer service

Please think twice before you having mosaic has your financial partners. Worst customer service. Had an account with them after one loan they shut us down with no further explanation.

Leah876 on Apr 25, 2025

We were scsm by agent Dante Gibson

We asked him estimate and signed us up for panels. We never got panels because we canceled but it's on our credit report. They will not acknowledge the wrong doing.Myself and my husband along with Dante Gibson called to verify it was canceled. Still we have a 30,000 loan and with no panels plus we did not want the service. This is annoying. Please, if they come to your door, tell them no solicitors allowed. They will ruin your life.

valeria.g1382 on Apr 22, 2025

Location

Headquarters

601 12th St., Suite 325
Oakland, CA 94607
United States

601 12th St., Suite 325
Oakland, CA 94607
United States