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Solar Optimum - Profile & Reviews

At Solar Optimum, our energy experts never take the satisfaction of our customers for granted. That’s just one of the many reasons why we’re dedicated to an unwavering philosophy making our customers our top priority when it comes to solar, battery storage and roofing.

ENERGY EXPERTS. REAL RELATIONSHIPS. HONEST TALK.

451 reviews

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  • "6kW Panasonic Solar System"

    Reviewed Apr 10, 2021

    We contacted Solar Optimum for quote after having already talked to several other installers and Solar Optimum is clearly a step above the rest. It was a no-brainer for us to sign with them for our solar system. We had a 6kW Panasonic system installed on our home to save money because we are a family of five and we use a lot of electricity. After we had our system installed, we actually noticed a huge difference almost right away.

  • "Solar Optimum for Solar."

    Reviewed Apr 10, 2021

    Thank you, Solar Optimum for being professional and helpful and honest with me. For those of you who aren't sure about Solar Optimum yet, I can tell you they are the BEST! I felt cared for and listened to throughout the whole experience with them. Every person I came in contact with was friendly and professional, and they did all the hard work for me in terms of figuring out permits and rebates in no time. I have had solar now for almost a full year and I am so happy I made that decision. I have not had any problems since my installation last year.

  • "Remodeling"

    Reviewed Apr 04, 2021

    We decided to complete a major remodel on our home last winter and wanted to have it done before the inclement weather was back. We met with Solar Optimum to get a quote on solar system and found that we could have our roof and MSP upgraded at the same time allowing us to save some money in the long run. We decided to pull the trigger and were able to get most of our upgrade completed with the one company which made it easy for us

  • "Good experience with a few hiccups"

    Reviewed Apr 03, 2021
    "Good experience with a few hiccups"

    Reviewed Apr 03, 2021

    The overall experience was good. They were able to answer all of my questions about the contract. They performed the work quickly although Covid caused expected delays. The price was good and the warranty is great. There was some lack of communication on some steps. They were supposed to tell me when my parts were being delivered and I didn't hear anything until the delivery driver was knocking at my door. And I was also not informed of the date of an inspection that I was also luckily home for. I would recommend them to anyone looking to go Solar.

  • "AC with solar"

    Reviewed Mar 30, 2021

    I got my system installed a few months ago and I have been really happy with my choice to go solar. Before I was always hesitant to use anything in my house including my AC which was frustrating during those summer months. I was able to finance my system and pay a monthly cost that was way lower than the cost of running my AC all day. Now I am comfortable in my home year around without the worry of having to pay for it.

  • "Solar Optimum is dedicated to making things right"

    Reviewed Mar 13, 2021
    Updated Mar 23, 2021
    "Solar Optimum is dedicated to making things right"

    Reviewed Mar 13, 2021
    Updated Mar 23, 2021

    I decided to make Solar Optimum my installer for solar panels due to their many years of experience, high quality awards to show for it, and a great price. They have also addressed certain concerns I had during the initial stage of choosing which installer to go with. I will update more on my experience after the project has been completed.

    Rainier deOcampo
    Installer
    Response from Solar Optimum
    Responded Mar 15, 2021
    Response from Solar Optimum
    Responded Mar 15, 2021

    We'd like to address these concerns directly with you. Unfortunately your profile name isn't enough for us to know your Full Name and Home Address. We want to resolve and clear this as soon as possible but need you to provide your information. Please email us directly at marketing@solaroptimum.com.

    As a solar installer that's been in the business for nearly 14 years, we take every customer issue seriously. But we can't help you resolve this until we hear back from you and know who you are. We look forward to hearing from you.

  • "Tax Credit"

    Reviewed Mar 16, 2021

    Solar has been one of the best moves I have made. It has rid me of high costs and has allowed me to use my electronics as long as I want. I was able to claim a big portion of my money back with my tax credits which allowed me to upgrade my service panel as well.

    Joecelyn Mendez
    Installer
    Response from Solar Optimum
    Responded Mar 17, 2021
    Response from Solar Optimum
    Responded Mar 17, 2021

    Thank you for choosing Solar Optimum as your installer on EnergySage. We know you had several companies to choose from but glad we were your first choice. Happy to hear solar was the right decision for you and is helping you to cut electricity costs!

  • "Delays and poor communication"

    Reviewed Mar 02, 2021
    Updated Mar 09, 2021
    "Delays and poor communication"

    Reviewed Mar 02, 2021
    Updated Mar 09, 2021

    Solar Optimum my time. After I signed a contract, they promised they'd deliver a final project plan to me by early February. Weeks after that deadline I emailed them for an update. No response. Second time I got an answer: they've cancelled my contract because of a city permitting delay.

    I give them credit for quickly refunding my deposit, but I wish they had communicated with me more clearly as soon as the city delay occurred.

    Rainier deOcampo
    Installer
    Response from Solar Optimum
    Responded Mar 17, 2021
    Response from Solar Optimum
    Responded Mar 17, 2021

    To no fault of Solar Optimum, the City of Oakland has a requirement for any panel upgrade or sub panel installation that all new breakers have to be installed with AFCI functionality-- which doesn’t present an issue for us as a contractor.

    The problem happens when the wiring of a house is old which makes all breakers trip continuously after solar installation. Unfortunately this was your particular situation and the reason for the cancellation. Also, the city requires to change all outdated wiring to new which becomes a very substantial amount that will not be feasible to most homeowners.

    Simultaneously at the time you were signing, we found out about all of this. As a result, we are no longer offering solar services in Oakland until AHJ has amended their unnecessary requirements.

    We apologize for the inconvenience this has caused and we have refunded you in full.

  • "Roofing and Solar"

    Reviewed Feb 28, 2021

    My roof was way old and had problem I was not looking forward to fixing. After checking with some companies and realizing the cost that would come with it I paused on the project. My neighbor down the street was having solar Optimum install their home and he told me his roof was included in the project. After speaking with Ben he was able to quote my roof and my solar so that I could get some money back on both. The system went up with my new roof and I was relieved to find a one stop shop that could accommodate both.

  • "Saving with Solar"

    Reviewed Feb 04, 2021

    I decided to upgrade my home finally and added a lot of new devices that shot my bills right up. The tesla Model X I had just bought as well as my new Hot Tub made my electrical bills increase by hundreds of dollars. I met with some solar experts and soon decided to get quotes from various companies. It was down to the finish line and I chose Solar Optimum. They worked hand making sure my system was as close to my ideas as can be. My bills now are almost gone, going solar was a great move for me.

  • "Panels are great, the process was terrible"

    Reviewed Dec 27, 2020
    "Panels are great, the process was terrible"

    Reviewed Dec 27, 2020

    I would not recommend Solar Optimum to anyone. Choose a highly recommended local installer. For me, the good news is in the end, the panels are up and working well. However, the process and communication was a straight F if I were grading them.
    I chose Solar Optimum because of the advice of the person I spoke to from energy sage. I really appreciated the service and guidance that was provided by energy sage, but in the end I wish I had just chosen a local, highly recommended solar installer.
    From the beginning, the communication of Solar Optimum was HORRIBLE. I'm not exaggerating here. I would estimate that out of 20 times I should have received a phone call from them about the next step, I made18 of those calls. The staff that did show up were helpful and if I called Glendale they were helpful but getting someone to be proactive was not possible. Not only that, they clearly have a communication issue between Glendale and the local office in Benicia.
    The process for me started around October 24th and wasn't done until late Nov. So Oct 22nd or so, I get a phone call saying they are getting close to getting started on the installation and will be in touch with me over the next few days about the delivery of materials. I said, "Sounds good." The very next morning at 8 am with NO phone call, a guy shows up out of the blue (he was new) and said he was going to unload the materials in my garage or driveway in preparation for my installation which could happen "in the next couple of days." He also said he was going to be my project manager. Without knowing about this delivery ahead of time we could not accept the materials as we cannot park our cars outside overnight. He was frustrated with the lack of notice to me regarding the delivery of materials and stated that communication from Glendale was not good. He said he was sorry and will get back in touch with me soon. He left a few materials in my garage but not the panels.
    I never hear from him, but then a few days later, someone new shows up. (I don't know what happened to the first guy.) The new guy was nice and helpful. He was okay at communication, but only because I would call him or text him.
    Installation of the panels was moving fast, but there was a little hang up with the main panel on the side of the house. I was okay with this, I understand delays and things come in to play, but JUST TELL ME, call me, text me, let me know. It was usually a, "we'll have to come back" kind of statement and then nobody would show up. I would get frustrated, call down in Glendale and then miraculously someone would show up or call. This seemed to go on forever, as they had "one more little thing to do." Then suddenly someone shows up to finish and its the same day the city was coming to inspect it. So as a result, the city guy has to come back another day. Luckily, he was able to come back within a few days. My system passed and was ready to start. I suddenly start to get emails from pge that my system is ready to, "be turned on." I get emails from Solar Optimum that PTO was granted. I am feeling relieved finally. I text the pm to ask if there is something I need to do and he says, "no someone else will come by and do it for you." He said he would reach out to that person and I should hear back. Days go by, I don't hear from anyone to turn the system on. I call Glendale again, someone will get back to me, blah, blah, and nobody does. More emails start to come in about system activation, etc. I get tired of waiting, so around Dec 4th or so, I open the email from Enlighten and start reading. It says something about "checking the switches" in your main panel to see if they are on. I go out at night and the switches are all on. I then add the Enlighten app to my phone and create a log in for my account. I check my panels and they had been working since Nov 25th. That's good thing of course and I was thrilled they were working, but in the end Solar Optimum couldn't regain my confidence AT ALL. I would never recommend them to anyone. The panels are great and my system is working fine, but I am one of those customers that needs communication...not a lot, not frequently, just the minimum. They are not that kind of installer I guess.

  • "Tesla Battery."

    Reviewed Dec 26, 2020

    I reached out to Solar Optimum for a solar quote but also learned they handle roofing as well. They played it all safe by holding video and phone calls rather than in person meetings. They gave me a very competitive quote and after talking to others, they won my business. I plan on getting the Powerwall before next summer too.

  • "Helpful Company."

    Reviewed Dec 20, 2020

    Great company and very helpful people. Definitely will be recommending Solar Optimum to my family and friends. They don't disappoint.

  • "Tesla Powerwall"

    Reviewed Dec 13, 2020

    I had a great customer experience with everyone at Solar Optimum. I was referred by a neighbor who recently had the Powerwall battery installed and he told me Solar Optimum also did his solar. I was able to get an appointment to speak with a solar rep the same day and received a full quote in just a few hours. After speaking to 2 other companies, Solar Optimum provided the best value and they've been around longer than the others which put me at ease.

  • "Awesome Warranties!!"

    Reviewed Dec 06, 2020

    I was referred to Solar Optimum through a family member who had also chosen their service. I had already spoke to a few other companies but after seeing the warranties, their rankings and all the great reviews not just from family it was hard not to schedule a call with them. My system would cover all my energy for the year and still some in case I needed to use my AC more (as requested). I have had the solar running for the past 3 months and so far have practically eliminated our bills.

  • "Solar in COVID"

    Reviewed Nov 27, 2020

    Our bills were always generally high due to all the devices in our home that are usually in use. This coupled with Covid and our staying at home has driven those numbers even higher. We decided to look into solar as a way to curb these expenses. We met with Ryan who was able to set up a very comprehensive quote that was easy to understand. He answered all my question without any hesitation which made me realize this team knew their stuff. We were up and running in few months due to the panel upgrade but the work was completed beautifully. My bills now more than justify our move to solar.

  • "Investment on my home."

    Reviewed Nov 21, 2020

    I am someone who think about long-term ROI, I know going solar was something I would do "at some point" After learning more about it, I decided to finally take the plunge and install solar on my home. I decided that with the increase in the value of my home that I would also do the same with my investment properties as well. Great company and great staff at Solar Optimum.

  • "Solar"

    Reviewed Nov 14, 2020

    Exceptional company! I contacted Solar Optimum because a good friend who has recently had a system installed recommended them to me and my experience has been nothing but positive. Every encounter with Solar Optimum was professional and pleasant. I have had my system for almost a year and the best part of it all is that actually has been over performing. I highly recommend Solar Optimum.

  • "Not keeping promise"

    Reviewed Nov 09, 2020

    Installation process was ok, but I was promised by the salesman (Erik) that I will get a match for the rebate Panasonic was offering. Even after 5 months, the rebate that was promised before I signed the contract was not honored. He kept telling me that it has to be approved by CFO. Not sure how they will honor your panels for 30 years when they can’t honor $250 rebate matching.

  • "DO NOT TRUST SOLAR OPTIMUM"

    Reviewed Nov 07, 2020

    I was really looking forward to start using solar energy and chose Solar Optimum as the partner on this journey. The decision was partly based on their large number of positive reviews. However, this has been the worst experience - after over 5 months from the initial discussion, the installation is still not completed! Customer service and satisfaction are NOT their priorities, and they take no responsibility for any shortcomings at all.

    It started out with the long wait for getting the permit approval. I had to initiate contacts with them multiple times to check on status after an unusual long wait, and raised the particular questions of whether they were certain that the government officials were working in the office or able to access their work during the pandemic shelter in place period. Solar Optimum assured me that they would take care of the follow up. After at least 5 times of my asking, they finally reached out to learn that the government requested physical submission of permit request due to the pandemic, not able to get through emails. We wasted 2 months of waiting for no progress, and all they came back with was that it was not their fault, took no share of the responsibility at all, and never apologized. Even without my prompting the questions, they should have known better to actively follow up earlier on.

    Then there was the separate issue with not responding to the questions requested from the electric company. Luckily I was copied on the "delay notice" messages from the electric company and after receiving 3 of those notices, I reached out to the electric company myself to try to understand what was contributing to their delay processing. Once again, it was because Solar Optimum never responded to their open questions - something that was very simple to answer but Solar Optimum never responded. If I did not initiate to follow up, this again would have stalled there forever.

    Then finally came the installation, which required another long wait to schedule as they seemed to be very overbooked. The installer had to send a reduced crew to come because they were overwhelmed with projects assigned by Solar Optimum, and the crew only stayed for half of the day on the first day of installation, claiming that they had to address an emergency situation elsewhere. They came back the second day and only able to complete the roof panel installation. There was supposed to be another crew coming by the third day to install the battery but no one showed up. I was able to contact the installer and learned that part of the reasons for their not able to complete projects timely was due to Solar Optimum overbooked them, and there were issues with materials not delivering on time at the installation site, and Solar Optimum not willing to address the issues with the installer. Of course the installer shared part of the responsibility, but it reinforced the usual poor customer service attitude from Solar Optimum. There had never been any communications from them about status, about schedules, or simply to confirm installation dates. I had to be the one to reach out for any sort of updates. The only thing that they initialed conversations was from their billing department. They sure are efficient with collecting money.

    While I understand issues are not uncommon, but their lack of care, lack of communication, and lack of accountability are really disgusting. Perhaps they were a good firm before but based on what I have learned thus far, they have definitely gotten too big and you will just be another one in the queue. I don't usually write reviews but want to share this poor experience so others won't have to endure this frustration. There are plenty of options out there and I strongly suggest that you consider someone else other than Solar Optimum.

  • "Great Experience with Solar Optimum"

    Reviewed Nov 07, 2020
    "Great Experience with Solar Optimum"

    Reviewed Nov 07, 2020

    Very competetive quote on Energy Sage with top quality equipment. Were very professional and easy to work with. They did a lot of work to configure the best layout of arrays on my complicated Victorian roof. Everything went according to plan with no snags!

  • "Backup battery"

    Reviewed Oct 29, 2020

    We recently did a major renovation of our home and we always knew that solar and backup storage would be part of that projects. We researched several companies in our local area and we picked Solar Optimum because of their reviews and warranties. Ben helped us design a system that would meet our needs perfectly and we ended up installing a 6.45 KW system complete with Tesla battery so we can store some energy for when we need it (we are considering buying an electrical car). 5 stars.

  • "Happy Customer"

    Reviewed Oct 26, 2020

    Ryan R was very knowledgeable and professional and available through the process to answer all of my questions. Because of social distancing, our first meeting was a virtual meeting and it was nice to be able to put a face to the person we were doing business with. After that, Ryan was available via phone or email or even zoom if we wanted to. Everything he told us about price, warranty, timeline and expectations was honest and straight-forward and we couldn't be happier with how our system turned out. Thank you for all your hard work, Ryan.

  • "Solar in COVID"

    Reviewed Oct 25, 2020

    It was a really big decision to get a solar system for our home and we were a little nervous about having to have our meetings online because of COVID, but it went so much better and he answered all our hundreds of questions with a smile. From the very first meeting, Mark made sure we understood how it all worked, how to finance the system, any tax credits available and also how he would be taking care of all the permits. The installers did a great job too and we are very excited to start our new, green lifestyle.

  • "Customer Service."

    Reviewed Oct 18, 2020

    I wanted to go solar last year right before the summer season hit. After meeting with a few local companies I chose to go with Solar Optimum due to the amount of knowledge they were able to bring to the table. Even after the install I had a small issue occur at which point I called in. They took my information and were able to resolve my requesting less than 2 days which really made me feel like they had my back, well after the process was complete. It's good to know there are companies out there that still care.

  • "Solar In COVID!"

    Reviewed Oct 09, 2020

    Shopping for solar felt a lot like shopping for a car. I came across and spoke to sleazy salespeople trying to sell me a system. Solar Optimum was very different. They helped me understand every aspect of why going solar is beneficial and important for my family. Due to COVID-19, I had a virtual video appointment with Mark and he was able to get me a great system and price. Definitely will be referring Mark and Optimum to friends and neighbors!

  • "Panasonic Panels"

    Reviewed Oct 06, 2020

    The staff at Solar Optimum is great. I reached out to them to get a quote and within the same day, received an immediate response and quotation for a 5.5 kW system along with Tesla battery. They were running a promotion for Panasonic solar panels and their price was better than the other quotations I received. Also they had plenty of 5 star reviews on BBB. I'm happy I made the decision to go solar and with this company.

  • "Customer Servive"

    Reviewed Sep 28, 2020

    I had a video call with Ryan, my solar rep at Optimum. Customer service was great. Price was highly competitive and their warranties better than any other company I spoke with for solar panels. Very respectful and responsible company who respected my wishes for a phone consult instead of a home visit do to corona virus.

  • "Good quality product"

    Reviewed Sep 23, 2020

    I contacted Solar Optimum because my neighbor recently referred me to them. Due to the pandemic COVID 19, they are only doing phone appointments which was very convenient. Great company and they offer top of the line products. Definitely will recommended my family and friends for sure.

  • "Solar for Tesla"

    Reviewed Sep 19, 2020

    Both my wife and I drive Tesla vehicles and have thought about switching the rest of our appliances to electrical as well. We remodeled our home a bit before our baby was born and decided no better time to get solar as well. We met with Ivan who was an excellent source of information. He told us all about how he had gone solar and all the great benefits. He was very knowledgeable about the entire process. We were happy to have found a company that cared about our project as much as we did. I would recommend you to give Solar Optimum a call.

  • "EV Charger"

    Reviewed Sep 14, 2020

    People talk about green energy a lot these days. I got my electric vehicle to try to save on my spending costs. It become a problem finding places to charge it sometimes and when I tired charging from home at night I saw a huge change in my bills. I started looking into solar and received a few quotes from some local providers. I chose Solar Optimum due to their experience in the filed. Everyone I talked to there was able to provide me answers when needed which made the process that much better. I was able to finance my deal easily and now have a fixed monthly statement that I can handle.

  • "Solar"

    Reviewed Sep 09, 2020

    I live up North and have little use for my AC since the weather here is typically pretty cool. I have added some additional things that have increased my usage as a result. From my new hot tub to the electric stove I noticed my bills also increased. Since I had plans to keep using these devices and adding on an EV car there was no other choice but to look into solar to try and lower my monthly utility costs. I was setup with a 5.3 kW system that now allows me to do just that while keeping my monthly bills minimal. I have no worries now expanding my home for the future.

  • "Solar for vacation house."

    Reviewed Sep 03, 2020

    When I bought my vacation house in Palm Desert I did it in order to rent it out for the weekends in order to get some additional income. After I did a slight modification adding an extra bedroom and bath, my electrical bills bothered me. I changed bulbs and other efficient products that made a slight change. That's when I began thinking about solar. I contacted a few companies and decided to go with Solar Optimum. They had great product offerings as well as a full warranty covering them. It's made a huge difference in my bills and I have done nothing but refer more people looking to cut their spending on bills.

  • "Solar Optimum Cares About Their Customers"

    Reviewed Sep 03, 2020
    "Solar Optimum Cares About Their Customers"

    Reviewed Sep 03, 2020

    After swinging and missing with several other solar providers, I chose Solar Optimum for my 8.2kw plus Powerwall system, and they did a great job. Their communication is top-notch, and they really worked with me to make sure I was getting what I wanted -- unlike some other solar companies that take a one-size-fits-all approach.

    My configuration and install was a challenging one, and there were definitely some hiccups along the way -- some as to things within Solar Optimum's control, and plenty that were out of their control, and mostly due to a Main Panel Upgrade which I realize is not their core business. But nobody is perfect, and issues are bound to come up especially on complicated projects. At all times through the process, Solar Optimum was reachable, honest and transparent, and in the end they went out of their way to make it right. This type of care and concern is something I know I wouldn't have gotten from other solar providers.

    Inspection, commissioning and configuration went off without a hitch, and the system functions perfectly. I also recommended Solar Optimum to a friend for a simpler project, who went from initial contact to final inspection before mine was even out of permitting, and who also was pleased with their work.

    All in all, I'm a very happy customer.

  • "Super Experience!"

    Reviewed Aug 27, 2020

    Our experience with Solar Optimum was super! Ryan went over everything with us and we decided on a 8.5kW system. Installation was quick and we are already reaping the financial benefits of having solar. We are very impressed with how efficient and seamless the process was and we highly recommend giving them a call.

  • "Best brands."

    Reviewed Aug 25, 2020

    Mark was efficient, professional and thorough and him and the installation team were excellent to work with. Solar Optimum has the best brands and very competitive prices and they did a great job through and through. One thing I want to highlight is how they are handling social distancing during this pandemic. My initial appointment was conducted via Zoom and the installation team kept their distance and wore masks which made me feel safe. Really great company.

  • "Solar in COVID-19"

    Reviewed Aug 22, 2020

    I contacted Solar Optimum after my coworker recommended them to me. Due to COVID, my consultation was done by phone. When I first met with Ed I was curios to see if he could live up to the hype ( my coworker had a different sales representative), and he did. He was so thorough and extremely helpful in answering questions and explaining procedures to me. He kept me informed throughout the process, and once he got started, it all happened super fast and without any incidents. Now I too recommend Solar Optimum to anyone who is looking for the best solar installer in California.

  • "Handling my permits and rebates"

    Reviewed Aug 17, 2020
    "Handling my permits and rebates"

    Reviewed Aug 17, 2020

    Solar Optimum set up a 5.5kW on our roof last year in June. The installation went without any issues and was very well done and they took care of the permits and rebates. It's been a year and we have not had any problems at all. In fact we are saving a considerable amount of money every month and the system is working exactly as promised. The monitoring app works great. We definitely recommend them!

  • "Great solar team"

    Reviewed Aug 12, 2020

    My new home was amazing and while I didn't have much of the old worries from my previous home I was still receiving a bill that sometimes scared me. I looked into solar as I noticed many neighbors making the same decision. I met with a few companies before choosing Solar Optimum. They were a local team who had amazing reviews so I decided to find out more. I met with Ryan who was great at teaching me all about solar and what it could do for me. We went back and forth and he was very patient in answering the questions I had. The team allowed me to stand around watching my install which was exciting for me. In the end my solar was up and running and my bills were almost non existent. I have never been happier with this new addition to my home.

  • "Smooth service"

    Reviewed Aug 11, 2020

    After talking to many companies it was easy to see why Solar Optimum was my end choice. While most the same parts were offered in every sitting, what clenched it for me was the amazing service that came with the system. Their warranties were easy to understand....25 years through and through...when I compared to the other choices I had and considered customer service as a factor it was clear who I wanted to go with. the team was great and was at my home installing for only a day. It all went smoothly and my house looked amazing when the job was done. I have since referred anyone I know going solar to give Solar Optimum a shot.

  • "Great Service."

    Reviewed Aug 06, 2020

    We worked with Ed from Solar Optimum and if the rest of the staff are as professional and responsive as him, they will go very far. we needed a lot of information before we were comfortable making a purchase because we were new to the world of solar, and we had all our questions answered promptly. We felt very comfortable working with Solar Optimum and we recommend them.

  • "Decreasing electricity cost."

    Reviewed Aug 04, 2020

    Solar Optimum installed our solar panels a couple of weeks ago and we are super happy with them. Even in the short time we've has the panels, they have already completely changed the game in terms of electricity costs. We can honestly say that getting solar panels is the best purchase we have ever made for our home. We loved working with Solar Optimum because they are professional, honest, and informative. We had no issues with them throughout the whole process and we will absolutely refer them to friends and family.

  • "The best recommendation."

    Reviewed Jul 28, 2020

    Mark is a true pro. He quickly gained my trust by being open and honest and always answering my questions. Another thing I really liked is how he never tried to push me into buying something I didn't need. All his recommendations were truly relevant for me, and I never felt any pressure. Instead, I got a great deal because their brands are the best in the country and they are known for their high quality. I highly recommend Solar Optimum! Give them a call if you want to save money on your utility bills.

  • "Professional Organization"

    Reviewed Jul 27, 2020

    Our experience with Solar Optimum was excellent. We worked with Artur and he is a great guy. He is very knowledgeable about solar and can definitely help you save money. Solar Optimum took care of everything from design, permits, installation, inspections, and follow-up after installation. Very professional organization.

  • "Huge Tax Credit."

    Reviewed Jul 21, 2020

    My house was in need of renovations. When I started my search I found that I could add a lot of work onto my house and enjoy a large tax break. After talking with Mark I learned that my roof and electrical could also be upgraded. It was an easy decision from their. I was able to upgrade much of my home and install solar. It has been running smoothly since I put them on a few months ago and the savings have been great. I advise anyone looking into any upgrades call Solar Optimum.

  • "Good service at a good price"

    Reviewed Jul 20, 2020

    Solar Optimum worked with me to design a system with panels on 3 different roofs, including moving some existing panels to put on a new roof before the installation (for about half the cost that the original installer quoted). They also worked to get PG&E to approve a main panel upgrade that was tricky because of limits on the underground wiring from the street to the house dating from the 1970s. They installed the panels quickly and did a great job, and the system passed inspection on the first round. They even helped to get a replacement micro inverter for the old set of panels that failed. Another company could have easily said it wasn't their responsibility. The only "difficulty" was how it seemed the people in charge of different parts of the project kept changing. I found myself talking to different people for the same issues, sometimes having to fill them in on what others had told me and slowing the process down a bit. But it was a minor issue, given how well it all went, and the great price for this system.

  • "My neighbor recommendation."

    Reviewed Jul 17, 2020

    I had met with a few companies before my neighbor recommended Solar Optimum to me. I decided to add one more to my list and am glad I did. They provided a wealth of information that was missed in my previous appointments. Along with the tax credits and rebates available I thought it was best to go with the company that knew the more and truly were experts. I got my system installed in less than 2 months and was glad I talked with my neighbor.

  • "No regrets. Great company"

    Reviewed Jul 16, 2020

    I'm so glad I went with Solar Optimum. I search for some time for a contractor. I found these folks fairly priced and provided great service and support along the way. Ryan contacted me to provide a quote and answered all my questions in a timely manner and continued to be responsive even after I signed the contract and did my downpayment. He was always receptive and was really why I decided to go with Solar Optimum. The guy needs a raise. I'm really impressed by the clean install of my solar panels and they were up and running sooner than quoted. Props to the install crew and people handling the proposal and permits. I wouldn't go with anyone else for solar. The warranty provided was among the best and they've been in business for awhile. I checked them out on BBB. I would warn you that if you are looking for a small local company, Solar Optimum is not. I had several different people contact me from different departments and I felt like it was a big operation but it ran pretty smoothly and really I didn't mind it. I want to thank Ryan who coordinated it all the way through. Great job

  • "Awesome Service!"

    Reviewed Jul 15, 2020

    These guys at Solar optimum are awesome. I was happy to give them business. Best part of system is Tesla Powerwall battery.

  • "Panasonic Panels were my choice"

    Reviewed Jul 10, 2020
    "Panasonic Panels were my choice"

    Reviewed Jul 10, 2020

    I had done a ton of research and knew exactly what I wanted. Did not want to deal with many companies and get the run around. First company I called was Solar Optimum. They were able to get me exactly what I needed--Panasonic panels, enphase micro inverter and the Tesla Powerwall 2.0. The system was installed at my home mid May and so far, I'm overly pleased, Let's see how the summer months go.

  • "Warranty for all parts."

    Reviewed Jul 09, 2020

    My neighbor installed solar on his roof and shortly after my friend. I decided to look into this myself to see what this was all about. I met with a few companies before deciding on Solar Optimum. I was impressed from the start but the amount of information that they had readily available as well as the warranties they offered for ALL their parts. Since having gone with Solar Optimum I have already referred many work friends and family.

  • "Tesla Powerwall Battery"

    Reviewed Jul 06, 2020

    I have a nice sized solar system at my home. It wasn't until this summer that I realized that my solar would not last through the uncertainties facing the grid. I soon learned that pairing a back up battery to my system would allow me to continue generating power even though the grid would be down. I received a few quotes and decided to go with solar optimum. They were easy to talk to and took the time to explain the details to me.What was great is the batteries were in stock so there was no long wait time to finally get one. I had my battery up and running within 3 months and have never felt safer.

  • "Solar and Backup Battery installation"

    Reviewed Jun 30, 2020
    "Solar and Backup Battery installation"

    Reviewed Jun 30, 2020

    I started looking into Solar after hearing about possible black outs during COVID. It was bad enough as is, I can't imagine staying at home with the electricity shut off. Solar Optimum crew was really nice and took into account the social distancing by giving us zoom conference which I had never done but was really great being able to do it as if he was in my living room. We went over the pros and cons and in the end I was ready to move forward. I installed a 6 KW system with backup battery so I am ready for what the future brings.

  • "Warranty & Price"

    Reviewed Jun 23, 2020

    If you are looking for the best solar installer in California, you just found them! Solar Optimum was great in terms of service, product quality, warranty and price. We had nothing but positive experiences with them. They made the whole process seamless and worry-free by keeping us-well informed on all steps and answering all our questions. They were easy to get in touch with, nice people and kept their timeline. Really great experience.

  • "Very helpful just not local"

    Reviewed Jun 21, 2020
    "Very helpful just not local"

    Reviewed Jun 21, 2020

    The rep helped educate me on the different types of panels, inverters and system. Their price was nice as well. Took the time to really walk me through the process so I could make a decision I could feel confident with.

  • "Helpful install group"

    Reviewed Jun 20, 2020

    I worked with Artur from start to finish, and he was very good at making everything clear and easy to understand. He was very good at responding to all my questions and was helpful and professional throughout the entire process. Artur guided me through all the steps from design and application to after care. The installation crew also did a fantastic job. My new system looks great and I am excited for my new green lifestyle!

  • "Good Investment."

    Reviewed Jun 16, 2020

    As a family of 4 we were attracted to Solar Optimum due to their online reviews and after speaking to some of the staff, I could see why so many people chose to go with them. We've only had our solar system installed for less then a year now but the amount we are already saving on our electric bill has already made the switch well worth it. If you are considering solar, I would highly recommend them.

  • "Extremely Satisfied."

    Reviewed Jun 13, 2020

    Our experience with Solar Optimum could not have been better. We had our first consultation via Zoom to maintain social distancing, and it went great. They explained the ins and outs of the system to us and also took care of all the paperwork for permits and rebates. With regards to the installation the crew were respectful and efficient and didn't leave a trace behind. We are extremely satisfied.

  • "Best Warranty."

    Reviewed Jun 10, 2020

    I contacted 4 solar companies and received proposals and estimates from all of them, and I ended up going with Solar Optimum. They provided the best offer and especially the best warranties. I was impressed with how efficient and thorough they were from the first phone call to after installation. The system has been running for 3+ months, and I am already seeing significant saving. great job, Solar Optimum!

  • "Helpful Crew."

    Reviewed Jun 08, 2020

    My sister got solar a few months back and she just kept raving about it all. We decided then to look into it as well. We went through the same company they used, Solar Optimum, since her install went so smoothly and pretty quick. Our system has no been up and running and we can't stop telling our friends about it. The crew was so helpful keeping us in the loop with our projects processes and timelines. No regrets with our purchase.

  • "Installation during COVID 19"

    Reviewed Jun 05, 2020

    I was in the market for solar when all of the Covid 19 lock down began. Decided to go through with it and I have to say Solar Optimum did everything to make it easy and safe for us as well as them. We had video calls and the installers were not only quick but kept to the Covid regulations. We are very happy with them all the way around.

  • "Customer Service :)"

    Reviewed Jun 03, 2020

    We had our install recently and have no complaints. We initially had a few questions about solar, called Solar Optimum and they answered all my questions right away. They followed up days later providing more info as well as a guide to help us through our decision making process. Talk about customer service :)

  • "Great Team Work."

    Reviewed Jun 02, 2020

    It was so nice our solar went up with no problems. The crew was so great to work with. They did everything to keep us updated and informed. Couldn't be happier with all the savings and rebates they helped us with.

  • "Careful Crew."

    Reviewed May 29, 2020

    Big shout out to the sales and installation crew at Solar optimum. I contacted them in February before the COVID 19 shutdown but that didn't stop our progress with the installation. They were careful, mindful and kept all safety precautions. Very much recommend.

  • "Solar and Battery Set Up."

    Reviewed May 26, 2020

    Thank you Solar Optimum for the clean and fast installation! Your entire team was professional and took care of our solar and battery system in such a quick turnaround.

  • "Installation During COVID-19!"

    Reviewed May 21, 2020

    We were a bit nervous to start this project because getting solar on your house is a big decision but Solar Optimum very quickly put all of our worries to rest. Ivan and Tom were extremely helpful and knowledgeable, and he explained every step to us to make sure we knew exactly what we were doing. We have had all our meetings visa either video chat or phone call because of the virus, but it has not been a problem at all. Solar Optimum is a very professional company and if you want to get solar panels on your home, you should give them a call!

  • "Very Professional Crew"

    Reviewed May 17, 2020

    I Initially met with Solar Optimum about two months ago. My wife and I were deciding whether solar was right for us and who we could trust with such a project. Solar Optimum really impressed me. I met with other solar companies too, but none of them felt right. We therefore decided to sign with Solar Optimum for 7.5 kW solar system on our roof. We had the system installed a few days after the COVID-19 pandemic hit, and I have to say I was impressed with how they handled it. Very professional, very careful and very respectful. Their crew came out, wore masks and kept their distance. It was a pleasure to work with Solar Optimum and now we are just sitting back and waiting for the sun to do its job.

  • "Extremely High electricity bills."

    Reviewed May 15, 2020
    "Extremely High electricity bills."

    Reviewed May 15, 2020

    We have been talking about getting solar for a year, and we have been preparing to take the plunge for a long time. Then Corona hit, and we weren't sure if it was even possible. Luckily, we found Solar Optimum. They saved us from another summer with extremely high electricity bills (we have a pool and a two-story house with A/C, and it adds up in the summer). My solar rep was very helpful by setting up an online meeting with us to talk about our needs and possible solutions, and as soon as we receive the offer, we signed! Their price is very fair, they have incredible 25-year warranties, and they use high-quality solar products for panels, inverters and racking.

  • "Installation with no problem."

    Reviewed May 13, 2020

    My overall impression of Solar Optimum is that they are exceptionally professional. They entire journey from the initial contact to the support I received after installation was very satisfactory. The introductory consultation was done via video conference, and it was efficient and just as thorough as I would image an in-person meeting would be. I received an offer the very next day, and it was a breeze getting started on the process. I never had a problem getting any question answered before, during and after installation.

  • "Electric Bill."

    Reviewed May 04, 2020

    Being from the valley the summers can be very hot and the electric bills can NUTS. We decided to get solar and haven't looked back. The group at Solar Optimum made it an easy transition both with how fast the install happened and the care they took of my home. I can't wait to run my AC without the worry of that electric bill.

  • "Exciting Service."

    Reviewed Apr 30, 2020

    I wasn't sure if solar would be for us but I wanted some information. After talking with Marc we decided it was perfect for what we were looking to do. He went over the many details we gave him and was there to walk me through all the financing step. We are so excited to have solar in our home.

  • "Good Salesman."

    Reviewed Apr 27, 2020

    I am new to the area and was looking for reliable solar company. We went with Solar Optimum and could't be happier. Sean had all the information and the service he provided. He was clear and articulate with everything so no surprises at the end. If you are looking for a well informed company I would recommend you call Solar Optimum.

  • "Take care my system."

    Reviewed Apr 23, 2020

    I've worked hard fixing up my home over the last few years. I am very particular when it comes to allowing people to work on my house so I was a bit hesitant to go solar. I met with Sean who went over the design with me answering my questions as we moved along. I was impressed by the precise answers I was given and decided to give it a try. They installed the system on my roof and had me up and running in no time. There were a few tiles that suffered during the install but Sean had already warned me about this. The crew was nice enough to replace those tiles and I commend them on a job well done. If you are as cautious as me, I would recommend you go with the crew who truly cares.

  • "A few updates for my new home."

    Reviewed Apr 21, 2020
    "A few updates for my new home."

    Reviewed Apr 21, 2020

    After moving into our new home there were a few updates that were definitely needed. Among these was my main panel that was in need of upgrading to allow for all the new devices I planned on adding. I talked to a few electricians before speaking to my friend who had recently added solar to his home. He told me that I could also get my needs met, get solar and still receive money back. I met with the same company Solar Optimum and was sold almost immediately. I got my system installed my panel upgraded and received about a third of my money back in credits. It was the easiest decision for me to make.

  • "very responsive"

    Reviewed Apr 17, 2020

    spent months of researching, with more than 10 quotes. contract signed end of Oct, unfortunately can't meet the 2019 rebate deadline. Mark was good at answering my concerns. Design and permit process were smooth and efficient. We were notified on the progress. Permit received Jan 15. Unfortunately, process was delayed by roof work which was not done till end of Feb after calls and email reminder. Installation is still ongoing, and further delayed by shelter in place. Raised the progress with Alex and Chris, they were very accommodating and understanding. They sent Kien to the site. Kien is very friendly professional and thorough. He put in lots of hours. I was amazed the team able to finish the installation and have the system up running in less than a week once the city reopen after shelter in place.

  • "Fast and Efficient Process"

    Reviewed Apr 13, 2020

    If you're in need for solar....I would so recommend Solar Optimum. These guys are clean, first and efficient! They gave me a timeline and they finished before they said. Super excited to say that we picked the right company.

    Ryan Howe
    Installer
    Response from Solar Optimum
    Responded Apr 13, 2020
    Response from Solar Optimum
    Responded Apr 13, 2020

    Delighted we were able to provide such a fast and efficient process for your solar project. Be sure to take advantage of our referral reward program, this month we are doubling our reward offer!
    bit.ly/SO_Referral

    Thank you for the review and for choosing Solar Optimum for your solar system.

  • "Panasonic Panels."

    Reviewed Apr 07, 2020

    They did a great job. They kept their promises from day one and kept me informed with every step of the process. Every person I had contact with was nice, and I really like my consultant, Alex. I asked him a lot of questions during the process and he never failed to answer me. They are all very professional and the Panasonic panels they installed are perfect. It's definitely a great company to work with and I am happy to give them five stars.

    Ryan Howe
    Installer
    Response from Solar Optimum
    Responded Apr 13, 2020
    Response from Solar Optimum
    Responded Apr 13, 2020

    Hi Kris, thank you for taking the time to write this awesome five-star review. We truly appreciate your business and we are happy you had an overall great experience with Solar Optimum!

  • "A long process but I got what I wanted"

    Reviewed Apr 03, 2020
    "A long process but I got what I wanted"

    Reviewed Apr 03, 2020

    Solar Optimum installed a system that I am ultimately very happy with. The quality of the components and workmanship is excellent.
    I liked their quote and the salesman that I spoke with was helpful and friendly. I decided to proceed with them and signed the contract to move forward with inspections around late August or early September of 2019. An inspection was scheduled and took place within a week or two.
    After this point, I was never given a point of contact or an explanation of the next steps and the communication went silent for about a month. Eventually I received a design to approve, but asked for a change within hours. Communication then went silent again and I began to grow concerned that my installation might not happen before the end of the calendar year, which would have reduced the value of my tax rebate. I inquired about the status via email and didn't get a response. My wife eventually called and was told that they were very busy with the end of the year jobs.
    Around mid December, I get a phone call from the man who schedules the installations informing me that the panels were going to be installed within a few days. Around the same time, I received an email with an invoice that said I needed to send a check before the installation started. However, the invoice erroneously listed "stucco repair". My house didn't have stucco so I called and asked about it. I was told they would get right back to me, but they didn't. A few days later I called to check in and was told there would be some touch up work and to just ignore the part about stucco.
    The panels were finally installed around late December, but the electrical wasn't routed and the electrical panel wasn't upgraded. One morning in late December or early January, I get a call from Solar Optimum telling me they are going to upgrade the electrical panel and route the electrical, and that my power would be disconnected for several hours. Less than 10 minutes later, my door bell rang and the electrician was there. More warning would have been nice, but fortunately I was home and we were able to work around the power being out. The panel upgrade was completed but the panels were still not wired. This eventually happened about a week later.
    Overall I got a great system with a high quality installation that I am happy with. The electrician and the installation guys were nice and answered all of my questions and addressed any concerns that I had. The biggest issue was communication, which was stressful at times because of my desire to have the project finished before year end. This should not have been a problem considering the process was supposed to take around 40 days and we started in early September.

  • "25 years support."

    Reviewed Apr 03, 2020

    Last fall, we purchased solar panels for our home. After meeting with a handful of companies, we liked Solar Optimum and their deal the best. In particular, we liked their 25-year warranty program and the brands they work with. The process was very easy and Solar Optimum took care of permits and everything else that solar panels require. The installation took less than 2 full days. There were some delays due to weather, nothing they could do about that. All in all we are extremely happy with the result, and we highly recommend Solar Optimum.

    Joecelyn Mendez
    Installer
    Response from Solar Optimum
    Responded Apr 03, 2020
    Response from Solar Optimum
    Responded Apr 03, 2020

    We offer only the best top tier brands and the best 25-Year Warranty program in the industry. So happy these were some of the reasons you choose to work with Solar Optimum. We truly appreciate you taking the time to write this review and congrats on the new system!

  • "Happy customer with solar system."

    Reviewed Mar 30, 2020
    "Happy customer with solar system."

    Reviewed Mar 30, 2020

    We worked with Thom. He was very efficient and knowledgeable. Solar Optimum had answers to every single question and concern we had, and they did a great job at communicating with us. We felt very comfortable with them throughout the whole process. They made a point of listing to our wishes and educating us rather than trying to up sell. We love our solar power system, and we love Solar Optimum.

    Joecelyn Mendez
    Installer
    Response from Solar Optimum
    Responded Apr 01, 2020
    Response from Solar Optimum
    Responded Apr 01, 2020

    We are delighted that you had such a great experience working with Thom. He is a valued asset to our team and a prime example of how we care for our customers. Thank you for this five-star review and for choosing Solar Optimum for your home project!

  • "5 STAR Review!!"

    Reviewed Mar 25, 2020

    We want to give Solar Optimum a solid five star review. They are nothing but awesome. Our sales contact Sean was very patient and helpful and answered all our questions. Solar Optimum made this whole process extremely easy and uncomplicated. They took care of all the paperwork and permits and were fantastic at communicating with us the entire time. We are very happy with our choice of solar company - and we are proud to have gone solar.

    Joecelyn Mendez
    Installer
    Response from Solar Optimum
    Responded Apr 01, 2020
    Response from Solar Optimum
    Responded Apr 01, 2020

    Congratulation on going solar, jeromelorden! You've taken the first step in making change and embracing a new innovative way to power your life. At Solar Optimum we are happy to be a fundamental part of your journey and we will surely give kudos to Sean for helping you throughout this process! Thank you and congrats again on your new system!

  • "Neat and Fast Installation!"

    Reviewed Mar 22, 2020

    Working with Solar Optimum was a wonderful experience. Mark designed my system was very professional and friendly. He explained everything in therms that was easy for me to understand, and when I signed with them, I had a very clear idea of what the process was going to be like, and how much I was going to be saving. He even talked to me about future expansion options. The installation was neat and fast, and my panels look really good. Overall, I only have positive things to say about Solar Optimum. Well done!

    Joecelyn Mendez
    Installer
    Response from Solar Optimum
    Responded Apr 01, 2020
    Response from Solar Optimum
    Responded Apr 01, 2020

    Excited to see you had such a positive experience with Solar Optimum. Mark is an important member of our Solar Optimum family, that truly lives and breathes our mission and values. Happy you experienced such a neat and fast installation. Thank you so much for this review!

  • "Great Rebates & Credits"

    Reviewed Mar 19, 2020

    I called Solar Optimum because I read positive reviews and they made the process so easy. First, They gave me a complete breakdown on how much my system would produce and how much money I could expect to save and then they actually got me some rebates and credits that I didn't know about. I received my first bill today, and it is only $17! Thank you Solar Optimum.

    Joecelyn Mendez
    Installer
    Response from Solar Optimum
    Responded Apr 01, 2020
    Response from Solar Optimum
    Responded Apr 01, 2020

    Awesome! It is so great to hear that you are already saving money on your electricity bill. Thank you for taking the time to write this review and for taking our positive reviews into consideration when choosing Solar Optimum. It's reviews like yours that truly matter and make an impact on our business!

  • "Nice installment process."

    Reviewed Mar 15, 2020

    Shout out Solar Optimum. They are by far the best solar company in California. Their customer service is really great and they took their time answering all our questions as well as explain solar power to us in a way that made us truly understand how we were going to benefit from it. The installment process was nice and the price was not bad at all. We definitely recommend Solar Optimum.

    Ryan Howe
    Installer
    Response from Solar Optimum
    Responded Apr 02, 2020
    Response from Solar Optimum
    Responded Apr 02, 2020

    Thank you for choosing Solar Optimum, we pride ourselves in providing five-star customer service and installment. We appreciate you taking the time to write this review. Please take advantage of our referral reward program and earn $$$ for your recommendations!

  • "Helpful Service!"

    Reviewed Mar 14, 2020

    From the very first appointment to the day my solar system was switched on, Solar Optimum was beyond helpful. Mark made sure everything went well and kept in touch throughout the process to make sure I was informed of next steps, He took care of pretty much everything I needed and he also made sure I got the best deal. I rally appreciate the service and I am excited about all the money I will be saving from now on!

    Ryan Howe
    Installer
    Response from Solar Optimum
    Responded Apr 02, 2020
    Response from Solar Optimum
    Responded Apr 02, 2020

    Thank you for the awesome 5-Star review, and congrats on going solar. Happy to hear that Mark was a big help throughout your solar project. Solar Optimum has been in business for over 12 years now and customer satisfaction is our main priority!

  • "The best final."

    Reviewed Mar 11, 2020

    I just received notice that I passes inspection today! I want to thank you, Solar Optimum and Alex for making this happen. Form day one, it has been a pleasure working with you, and I appreciate the professionalism and helpfulness you have shown me. To anyone who is looking for the best solar company, call Solar Optimum.

    Ryan Howe
    Installer
    Response from Solar Optimum
    Responded Apr 02, 2020
    Response from Solar Optimum
    Responded Apr 02, 2020

    We appreciate the kind review and glad Alex made it happen for you! Thank you for choosing Solar Optimum, please be sure to take advantage of our referral reward program!

  • "Honest business."

    Reviewed Mar 09, 2020

    Solar Optimum: On time, professional, clear information, fair pricing, friendly and punctual. At no point did I feel pressured into buying anything I didn't need. They were honest and helpful, and the work was done with no problems. I have had my system for almost a year now and I wanted to write this review and give Solar Optimum 5 stars because I have been nothing but happy with my solar panels since day one.

    Joecelyn Mendez
    Installer
    Response from Solar Optimum
    Responded Apr 02, 2020
    Response from Solar Optimum
    Responded Apr 02, 2020

    Our mission is to contribute to global change by providing efficient and affordable energy to consumers. Happy to see a loyal customer like yourself come back and provide us with an honest review! Thank you for choosing Solar Optimum for your solar project last year.

  • "The best solution for us."

    Reviewed Mar 07, 2020

    Solar Optimum did an excellent job installing our solar system! They are by far the best solar company in California, and we highly recommend you call them if you are considering getting a solar system on your home. Alex took the time to explain and educate us about which system would be the best solution for our needs, and we couldn't be more pleased with how he treated us. The quality of their work is impeccable, and they are just good people overall. Five stars from us!

    Joecelyn Mendez
    Installer
    Response from Solar Optimum
    Responded Apr 03, 2020
    Response from Solar Optimum
    Responded Apr 03, 2020

    It is fantastic to know that Solar Optimum was the best solution for you! We are humbled to hear that Alex took his time to provide the best possible treatment and service. Thank you for the five-star review and for choosing SO for your solar project!

  • "Great Saving."

    Reviewed Mar 02, 2020

    Last summer gave me a good impression of what my bills would look like next season. I decided to look into ways to help me break even. I explored thermal panels for a while but got mixed reviews from friends and websites. I looked into solar next. Solar provided a much larger saving since most my devices were electric and they added if I had an electric heater, the solar could help then. I decided to pull the trigger and get my system installed before the summer months took their toll. I've had my solar up for a few months and have been monitoring my savings from the app that came with it.

    Joecelyn Mendez
    Installer
    Response from Solar Optimum
    Responded Apr 03, 2020
    Response from Solar Optimum
    Responded Apr 03, 2020

    Hi Richard, Congratulations on making the move to solar! It is excellent to hear that you are checking your system savings through your Enphase monitoring app. Thank you for sharing your experience and deciding to get your system installed with Solar Optimum!

  • "Always available for customers"

    Reviewed Mar 01, 2020
    "Always available for customers"

    Reviewed Mar 01, 2020

    I am very happy with Solar Optimum and the work they did for me. They were on top of everything from the beginning, and they're such nice people who genuinely care about their customers. Even after installation, they were still willing to answer questions. They only work with the best manufactures, which means you can rest assured you'll get the highest quality. there is definitely a reason why they have such a good reputation. Call them if you are looking to get solar. You will not be disappointed.

    Joecelyn Mendez
    Installer
    Response from Solar Optimum
    Responded Apr 03, 2020
    Response from Solar Optimum
    Responded Apr 03, 2020

    Yesenia, thank you for the awesome 5-star review and for choosing Solar Optimum for your solar system project. We hold the highest certifications in California so we are delighted to hear you were happy with our service.

  • "Tax Credit."

    Reviewed Feb 28, 2020

    These guys are the best! They did literally everything for me. They even walked me through the solar tax credit and other rebates. The whole environment at Solar Optimum is so positive, friendly and honest/ethical. It was clear that they did everything they could to get me the best solution at the best price and to make sure I understood everything they were doing. If I could give them 6 stars, I would.

  • "great experience"

    Reviewed Feb 27, 2020

    solar optimum handled my installation on my home. all of the techs and installers were incredibly professional and the project was finished ahead of schedule.

  • "EV Charger"

    Reviewed Feb 25, 2020

    We recently added more panels to our solar power system. We first got solar from Solar Optimum 3 years ago. When we contacted Solar Optimum for an add-on because we purchased two electric vehicles so our consumption has gone up. It was great that they remembered us. That shows that they care. Their customer service is excellent! We are having our additional panels installed this month, and we are very excited.

  • "Solar optimum."

    Reviewed Feb 23, 2020

    The solar is completed and running

  • "Poor communication"

    Reviewed Feb 19, 2020

    When we contacted with Solar Optimum to install panels, we were assured the project would be done in approximately three months. It was five months before they even got plans to the city for approval. It will end being around seven months before we are able to switch. I often did not receive replies to emails or phone calls, and some replies were so confusing as to be useless. The people I dealt with in person were excellent, and I assume the materials and workmanship were good. But the communication was sorely lacking and the slowness was truly frustrating.

  • "Poor Communication"

    Reviewed Feb 14, 2020
    "Poor Communication"

    Reviewed Feb 14, 2020

    I requested a quote for a specific set of solar panels and inverters from Solar Optimum. Ryan Howe responded saying that he would check with his ordering team and get back to me. After 3 days of being put off, I ended up emailing Ryan Howe telling him that there was no need to proceed. 3 days of not having an answer on a quote request may be acceptable to Solar Optimum, Ryan Howe, and some customers but not to me. How long would it take for Solar Optimum or Ryan Howe to respond to a service request..? I'm not about to find out. Best of luck to Solar Optimum, Ryan Howe, and any customer who decides to use their service.

  • "25 Years Warranty"

    Reviewed Feb 08, 2020

    Solar Optimum was a complete game changer for us! We had been in touch with a handful of other solar companies prior to contacting Solar Optimum, and they all seemed very similar in their offers (and not quite what we wanted). When we called Solar Optimum, we didn't expect much to be honest, but we read the reviews and thought we had to give it a go. We're very happy we did! if we didn't called them, we would have missed out on a really great deal (specially the 25 year warranties they offer). Our solar representative was very knowledgeable and helpful, and it is clear that this company has been around for a while.

  • "Problem Solving at Last!"

    Reviewed Feb 03, 2020

    I have had some issues on communications with Solar Optimum and I posted a review accordingly. Alex immediately called me and has assured me that he will assist in resolving the issues and moving the project forward.

    Hopefully my experience was an anomaly and things will improve from here.

    I will update review when work is complete.

  • "Professional Representative!"

    Reviewed Jan 31, 2020

    We used Solar optimum when we wanted solar panels on our home about a year and half ago and we love our solar system. Our representative at Solar Optimum was Alex and we were very impressed with him. He explained everything to us so we really understood what we were doing and how much we could expect to save on our utility bill and we knew we were in good hands. He even made sure we got the federal solar tax credit. Solar Optimum gets 5 star from us!!!

  • "Quick Installer."

    Reviewed Jan 29, 2020

    Solar Optimum is a great company to work with. I was looking for an experienced solar company and learned that they have been in business for 10 years-- Which is a big deal with local installers. The energy sales rep did a very thorough job explaining their solar offering, gave us competitive pricing for top of the line solar products and provided a lot of details with the installation process. I was adamant about getting the 30% tax credit before the end of the year. The installation team was very fast and efficient completing the whole project in less than 2 days. We now have a beautiful constructed Panasonic 8.5 KW system that is humming along nicely. If you're looking for a trusted company to install your solar, Solar Optimum should be at the top of your list to call.

  • "Great Customer Service."

    Reviewed Jan 26, 2020

    Mark H took great care of my family and our needs for solar. He provided great customer service, follow up and education through the entire process. I work in customer service and really appreciate it when companies I chose to work with deliver the same value that I expect. I'm looking forward to reaching back out to Mark and Solar Optimum once I'm ready to move forward with the home battery. I highly recommend this company. You won't at all be disappointed.

  • "Professional Installer."

    Reviewed Jan 21, 2020

    Great bunch of folks to work with. They are very friendly and straightforward, and I got an estimate quickly after calling them. They took care of everything from the moment I signed with them, and they were great at keeping me up-to-date. The installation happened last week, and I am very pleased about the seamless process. Prompt communication, friendly staff and professional installers!

  • "Great Service!!!"

    Reviewed Jan 19, 2020

    Sean, our solar rep, was extremely helpful and knowledgeable and answered every question we had about the estimate we received from him.
    During the process, which took about 2 months total, he was always there with updates! The installation team were great too, and we are very happy with our purchase. we recommend Solar Optimum to anyone who wants to get a great price and great service!!

  • "Satisfied residential user."

    Reviewed Jan 12, 2020

    I bought my solar system through Solar Optimum about 10 months ago, and it is working perfectly! I chose Solar Optimum because my friend had recommended them to me, and they lived up to everything he told me about them. They are very good and very helpful and bent over backwards to engineer the perfect system for me. There was a slight delay in turning the system on but that was more on the delay due to the city and utility.
    I am planing on adding more panels in the future since I'm looking into an electric vehicle, and I am also talking to them about maybe installing a battery backup. I will continue to do business with Solar Optimum and I highly recommend them.

  • "Good decision with best benefit"

    Reviewed Jan 11, 2020
    "Good decision with best benefit"

    Reviewed Jan 11, 2020

    I wasn't super clear on what solar was or how I could benefit. I noticed a lot of homes in my neighborhood had these systems installed on their roof.
    After some research I met with a few companies. They all come in quick to sell me something I still wasn't sure I needed. The final appointment I had setup was with a local installer, Solar Optimum.
    They took the time to go into great detail answering my questions. It sounded like I had found my company. I signed and started the process which only took less than 3 months. I was able to get my roof fixed at the same time and earn back some money which made my decision easy to make. I would recommend them to anyone looking to get an honest quote.

  • "Honest and realistic."