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Company longevity, will be here to honor our warranties in 10-25 years, and provide system support. With our over the air updates, our products will only get better over time.
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Tesla provides industry-leading warranties to ensure your solar panel system is producing energy for the long term. Tesla strives to provide you with the highest quality equipment, so we rigorously vet the suppliers we partner with.
Tesla provides a 25 year panel performance warranty and a 10 year workmanship warranty. The workmanship warranty ensures our installation workmanship will be free from defects for 10 years from the date your products are installed. Tesla warrants that all roof penetrations we make will be watertight for at least 10 years, or as specified within your contract.
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I tried 2 solar contactor with great reviews but they were so sleezy and pushy just like the worst car salesman you could imagine. It was a startling experience I didn't expect nowadays. So i did tesla.com and they were an absolute breath of fresh air. They have up front pricing that was the most affordable (although their financing terms weren't as great). They were no pressure, no rush, just very honest and helpful. They handled all county inspections (I even had a weird issue because my electric panel had been upgraded by the previous home owner but there was no permit. That lead to the county not signing off on the solar installation but Tesla took it on themselves and got a permit for it and they resolved the debacle for free. I think I would have had to hire an electrician to come pull a permit and make some changes to wiring and basically take ownership of the panel replacement job which probably would have been pricey. And aside from that, the panel installation looks fantastic! Black panels with beveled trim around the perimeter to hide the mounting hardware and wiring. And that's another thing... all wiring is clipped up on the panels. Many contractors let the wiring rest on the shingles. Wind will wiggle them around and damage them over time. Overall I couldn't be happier with Tesla.
The sunrun energy advisor explained everything a way better than the Tesla energy advisor. No one could beat the Tesla's quote though - not even close. It would be great, if Tesla also provides some interaction with a person through a phone call throughout the installation process. I sometimes wondered what am I supposed to do next - though I didn't have to do anything. Everything seemed very professional and organized from beginning of the request for quote to activation with the utility company.
I ordered some Powerwalls from Tesla. Unfortunately the wait times were extremely long. That being said, when my install was initally scheduled, our town required some additional permits. Tesla had their notary meet me to get the necessary signatures the next day so they could get the forms in straight away. Big plus to them for that. The install was rescheduled to be a month later. Tesla kept me informed and reminded of when the install would happen and sent reference links to what I should expect. 2 days prior to install, the Powerwalls were delivered. On the day of the install, the team of 3 assembled on my street starting at a little before 7AM. They walked over the install with us and discussed options of how to install and run the cabling. We settled on something everyone agreed with and the crew quickly got to work. They ran all the conduit and added the gateway and mounted the PWs, which required power to be cut during this process. The team worked diligently until power could be restored to the house. This took about 4 hours of work. The next day one of the senior crew returned with a team to run wires through the conduit and connect the PWs up. The longest process was waiting for the software to download and update. The team was respectful, experienced and professional. Everyone knew their tasks and were great to work with. Definitely enjoyed the install process.
My overall experience with Tesla is great! I'm very happy with how everything has turned out thus far. The negative reviews I've seen and YouTube videos I've watched before deciding to go with Tesla, I was expecting a difficult journey with them. That is not what happened with my interactions with everyone at Tesla and the final installation. Our journey started eight months ago. We started very cautiously and got six bids from various solar companies. Many factors went into why we decided to go with Telsa. The primary reason was the low profile, all-black panels by Qcell, and of course cost. We maxed out our solar panels based on our City Utility requirement at 120%, 17 panels, 6.8kw system with 3 Powerwall+. With any other company, it would have been 2 to 3 times more expensive. Our solar panels and powerwalls were installed on April 11, 2023. It took roughly 11 hours. Quite the day for the Teala team. Gordy and Kevin and their install team were great! Just very friendly, willing to answer any questions we had, and were always in a good mood no matter what. They were great with care and paying attention to details. I can't say enough good thinking about them! The Tesla inspector, Sergei came out to inspect the system with the local Pikes Peak Regional Building Department (PPRBD) inspector, Sergei was also very nice and very helpful! We got approval from our utility company on May 2, 2023. Since then we have been 90-100% independent from the grid (based on cloudy days) and selling back what we do not use. Of course, we made sacrifices going with Teala. Tesla does not have 24/7 customer service and support. They also do not monitor your system if something should go wrong. And no mico-inverters for each panel. One inverter for the whole system. That's the reason why they are cheaper than their competitors. Based on our roof and trees around the house, one inverter was fine. We can monitor our system with the pretty cool Tesla app. If something should go wrong, well, we are patient and will contact them when they are in. I would highly recommend Tesla for your solar project. Everyone at Telsa I have talked with via phone, email, or in person has been great! Our system has been amazing!
Extremely fast response time and least expensive options we found by at least 15%. Turned out the only hangup in permission to operate was the town inspector not filing/closing the permit properly. From order to install took about four months. We have completely offset our energy usage and that includes 100 miles of daily EV driving. Couldn't be happier!
The whole process from the online ordering, design review to final step of getting it on my roof and paying for it was smooth and frictionless -- almost magical. Even getting a quote was **time consuming and painful*** with all other companies --- involving site visits, sometime multiple times (sun run) with you having to be present before they could offer a quote. With Tesla, you get an automated quote online, and the final pricing after the site visit and final design was pretty much the same, with option for cash or 10 yr loan that was instantly approved. Ordered in Jan for a large rooftop set up and two powerwalls, design review in March, permitting was done in April, and installation on first week of May. Just the right amount of communication and a prompt and courteous advisor to answer queries via text or phone. Installation crew for both powerwall and roof panels were top notch. Since we already had a Tesla app, the powerwall and panels just magically showed up there and started working. I had quotes from Sun Run and couple other smaller local companies -- Tesla not only beat their prices handily, the panels look way better compared to what anyone had to offer, with low profile and edge skirts all around to make them seamlessly blend on our moire black roof.
3500 Deer Creek Road
Palo Alto,
CA 94304
United States
3500 Deer Creek Road
Palo Alto,
CA 94304
United States
300 Stockton St
Richmond, VA 23224
300 Stockton St
Richmond, VA 23224
1001 Lower Landing Road
Blackwood, NJ 08012
1001 Lower Landing Road
Blackwood, NJ 08012
10312 Globe Rd
Morrisville, NC 27560
10312 Globe Rd
Morrisville, NC 27560
1073 Route 94
New Windsor, NY 12553
1073 Route 94
New Windsor, NY 12553
1170 Garfield Avenue, Suite #2
Lancaster, PA 17691
1170 Garfield Avenue, Suite #2
Lancaster, PA 17691
125 John Hancock Rd
Taunton, MA 02780
125 John Hancock Rd
Taunton, MA 02780
1312 Capital Blvd, Suite 105
Reno, NV 89502
1312 Capital Blvd, Suite 105
Reno, NV 89502
15 Grumman Road
Bethpage, NY 11714
15 Grumman Road
Bethpage, NY 11714
2301 Scarbrough Drive, Suite 340
Austin, TX 78728
2301 Scarbrough Drive, Suite 340
Austin, TX 78728
240 Ballardvale Street
Wilmington, MA 01887
240 Ballardvale Street
Wilmington, MA 01887
2562 Boulevard of the Generals
Norristown, PA 19403
2562 Boulevard of the Generals
Norristown, PA 19403
28 Walter Jones, Suite C
El Paso, TX 79906
28 Walter Jones, Suite C
El Paso, TX 79906
2901 E Elvira Road, #135
South Tucson, AZ 85756
2901 E Elvira Road, #135
South Tucson, AZ 85756
313 West 12800 South
Draper, UT 84020
313 West 12800 South
Draper, UT 84020
326 Old Niskayuna Road, Suite A
Latham, NY 12110
326 Old Niskayuna Road, Suite A
Latham, NY 12110
336 Clubhouse Road
Hunt Valley, MD 21031
336 Clubhouse Road
Hunt Valley, MD 21031
5012 Joanne Kearney Blvd.
Tampa, FL 33619
5012 Joanne Kearney Blvd.
Tampa, FL 33619
5350 NW 35th Terrace, Suite 100A
Fort Lauderdale, FL 33309
5350 NW 35th Terrace, Suite 100A
Fort Lauderdale, FL 33309
599 Kahelu Avenue
Mililani, HI 96789
599 Kahelu Avenue
Mililani, HI 96789
6132 NE 112th Avenue
Portland, OR 97220
6132 NE 112th Avenue
Portland, OR 97220
6561 W Post Rd
Las Vegas, NV 89918
6561 W Post Rd
Las Vegas, NV 89918
7020 Reames Rd Unit H
Charlotte, NC 28216
7020 Reames Rd Unit H
Charlotte, NC 28216
7256 Sam Houston PKWY W
Huston, TX 77085
7256 Sam Houston PKWY W
Huston, TX 77085
8500 Parkline Blvd. Suite 100
Orlando, FL 32809
8500 Parkline Blvd. Suite 100
Orlando, FL 32809
9000 Virginia Manor Road, Ste. 250
Beltsville, MD 20705
9000 Virginia Manor Road, Ste. 250
Beltsville, MD 20705
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Updated 10/2016
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