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Tesla

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Tesla is not just an automotive company, it’s an energy innovation company. Tesla Energy is a critical step in this mission to enable zero emission power generation.

With Tesla Energy, Tesla is amplifying its efforts to accelerate the move away from fossil fuels to a sustainable energy future with Tesla batteries, enabling homes, business, and utilities to store sustainable and renewable energy to manage power demand, provide backup power and increase grid resilience.
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4.3
Reviews
EnergySage Rating
4.3
EnergySage Reviews
EnergySage Rating
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About Tesla

Overview

Tesla’s mission is to accelerate the world’s transition to sustainable energy. We design and manufacture solar generation, energy storage and software products to enable homeowners to power their daily lives with sustainable energy. With Solar Roof, solar panel and Powerwall installations growing across the US, our customers are reducing their reliance on the grid, lowering their carbon impact and producing clean energy from the greatest resource we share.
Year Established
2003
Phone Number
855-477-7652
Reasons Why You Should Work With Us

  1. Vertically integrated products with 24/7 monitoring through your Tesla app.

  2. Company longevity, will be here to honor our warranties in 10-25 years, and provide system support. With our over the air updates, our products will only get better over time.

  3. Get the most aesthetically pleasing solar at the best price in America with our price match guarantee.

We speak

English

Services Offered

  • Installation
  • Financing

Workmanship Warranty

Tesla provides industry-leading warranties to ensure your solar panel system is producing energy for the long term. Tesla strives to provide you with the highest quality equipment, so we rigorously vet the suppliers we partner with.

Tesla provides a 25 year panel performance warranty and a 10 year workmanship warranty. The workmanship warranty ensures our installation workmanship will be free from defects for 10 years from the date your products are installed. Tesla warrants that all roof penetrations we make will be watertight for at least 10 years, or as specified within your contract.

Licenses

https://www.tesla.com/support/energy/more/legal/contractor-licenses

Manufacturer Certifications

  • Tesla Powerwall Certified Installer

What Customers Are Saying

Ratings & Reviews

4.3
681 reviews
4.3
Average Rating 681 review(s)
Response
4.1
Quality
4.5
Value
4.5
Service
4.3
Leave a Review
EnergySage Shopper
Great product

I am very pleased with the Tesla solar house battery and the App that lets us very our energy product and status. I would recommend it to anyone going solar.

Posted by beken717 on Nov 18, 2023
EnergySage Shopper
Tesla solar

Great work on time, detailed. Great result Installation went smoothly and explained the process

Posted by hatzi195 on Nov 09, 2023
EnergySage Shopper
Success

Installers were quick with the install and made sure everything worked properly prior to their departure. Waiting on inspection. It’s hard to rate their quality as I would expect the results of the inspection to impact that score. I am also submitting this review the day after install. Might be too soon and could possibly change.

Posted by ogdenfamily91 on Jul 16, 2022
EnergySage Shopper
Great product; project advisors needs serious improvements

We started our path to solar with Tesla in Sep. 2020. We were assigned a project advisor who was very out of her league and eventually stopped responding and was replaced. We only found out she was replaced when her phone number was no longer valid and then looked at our account details to find the name of the new advisor. The 2nd advisor was responsive at first, but then it became a chore to get responses back either by email, text or voice. Once the project finally got underway, the scheduling was more efficient, The installers were awesome and fast for our 24 panels. Our system is live as of March 2021! We purchased our panels outright with a credit card (for the miles!) but almost a month later, our account still shows payment pending. Of course, our advisor is not responding and now the advisor's mailbox is full, leaving me to believe yet another turnover issue. The product is VERY solid and efficient and we can't wait for our utility bills to reflect our new production and are excited for this to be complete. Hope this helps!

Posted by grandpa.toto on Mar 13, 2021
EnergySage Shopper
Best product. Best price. Worst communication.

Of the quotes I received, Tesla's was the best system specs and price, by far and away. I'm extremely happy with the professionalism of the techs and installers and schedulers who have worked on my project, and I have had zero problems with the installation. However, with that said... I have to add that my experience is that the Project Advisors are *nearly impossible to communicate with*. As of the date of this writing, despite nearly fifteen calls to Tesla, I have had one (one!) verbal phone conversation with my assigned Project Advisor. Over the first two months after I signed the agreement, my first Project Advisor *never* called me. Not *once*. I ended up having to call installation scheduling (they're great, by the way) and have them forward me to a regional manager, who finally agreed to assign someone else. The new Project Advisor made a single phone call to me up front, but in the weeks since then, has *never* called me back, despite multiple emails and voicemails asking for a call. I finally received an email this morning, but my questions have still not been answered. Overall, I'm happy with the hardware and price and installation. It's easily the best out there. Just be aware that if my experience is representative, their Project Advisors are incredibly difficult to communicate with. [Edit: 1/12/2021: I just received a call from a new (third) Project Advisor, who promised me that they would reply to any contact within 24 business hours. I sincerely hope that is the case. I will post updates here if the communication improves.] [Edit: 1/19/2021: I'm now contacting the jurisdiction about inspection and permit status, myself, because Tesla is giving me "ETA" dates for these things that do not correspond to reality. For example, I was told today that a permit would not be expected until the end of the week, but when I called the city to inquire, it had already been completed yesterday. However, the newest PA is at least responding quickly to me now.] [Edit: 1/21/2021: The PA is now giving me contradictory information about their status with the utility for NET-meter interconnection. I'm getting absolutely sick of this, and I'm dropping my review by a star. The technicians and installers have been fantastic, but the communication from the PAs is making this extremely painful.] [Edit: 2/1/2021: The system has been running for a few days now, and the production has been awesome, according to the Tesla app on my phone. The fact that I am no longer dealing with the Product Advisors helps immensely, and I can finally just enjoy the results. I'm adding a star back in, due to the quality of the system itself.]

Posted by david.kouts on Jan 12, 2021
EnergySage Shopper
Tesla Installation Crew Absolute Professionals!

I am beyond impressed and happy with our solar installation. Joe explained everything to me on day one and how the process would take place. They were very concerned with my satisfaction, they were extremely polite and represented Tesla wonderfully, ALL of the guys. Day two was absolutely great as well! Greg and his crew were also nothing but professional! He explained the process of our electrical equipment installation. They did an excellent job placing the power walls in the perfect spot and made sure the equipment was clean and aesthetically perfect. Greg took all the time i needed to explain the App to me and how the system works until i was comfortable with it and never made me feel rushed. I would highly recommend Tesla Solar to everyone just based on the level of customer service from our installation crew!! Thank you!

Posted by ir4469 on Dec 03, 2020

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