Sugar Hollow Solar, Inc. - Profile & Reviews

Primary Lines of Business

  • Installer

  • Electrical Contractor

  • General Contractor

Sugar Hollow Solar, Inc. - Profile & Reviews

Primary Lines of Business

  • Installer

  • Electrical Contractor

  • General Contractor

Additional Services Offered

Additional Services Offered
  • Installation
  • Energy Auditing
  • Solar Repair & Maintenance

Why Work With Us

Why Work With Us

We are one of the areas most reputable renewable energy companies. We've earned this reputation by following a philosophy that simply won't let us cut corners. Our team has over 45 years of combined experience helping residences, businesses, and government go solar.

More About Us

More About Us

We are a full-service renewable energy company offering design, installation, and maintenance of solar electric and solar hot water systems.

Technology Offered

Technology Offered

Reviews from Our Community

Reviews from Our Community
24 Reviews
Write a Review
"Great company!"
Reviewed Apr 04, 2017

Everything about Sugar Hollow has been first-rate, and we highly recommend them to anyone thinking of adding solar to their home. From our initial contact through final installation, they've been professional, dependable, friendly, knowledgeable and competent. Cleanup was perfect each of the three days they were here. It's been a stress-free experience!

"Sugar Hollow was outstanding!"
Reviewed Nov 30, 2016

I just got a 20 panel solar array installed on my home. The crew were careful, courteous, professional, meticulous and just a good group to work with. I'm very pleased with the installation. Now it's up to the sun to keep doing what it does.

"We love Sugar Hollow Solar"
Reviewed Jul 24, 2016

We called two solar energy companies to get estimates for a solar hot water system that would connect to our radiant floor heat. (We were paying an exorbitant price for propane.) One of the companies gave us an estimate and a sketch of a system without many details. The other company said that our home posed too many challenges (e.g., no south-facing roof, utilities on the north end of the house), so they recommended Sugar Hollow Solar (actually its predecessor, which had two employees who have built this company--Phelps Clarke and Keith Holdsworth). They said that Clarke and Holdsworth could design a custom system for us. We were extremely pleased with the design and the knowledge base of Clarke and Holdsworth--both extremely technical and creative. And I should mention that my husband does not like contractors, as a rule, and generally feels that he can do a better job than most, so he tests them with questions--but he had no doubts about these two guys (and he felt that the other solar representative who gave us an estimate did not have a similar knowledge base). Instead of an estimate, we got an amazing design with no charge (a landscape architect would have charged at least $500 for a similarly detailed design). However, we felt that the payback time was longer than some other options that were more suited to our home, so we never had the system installed. But we have used Sugar Hollow Solar to help with our geothermal system (great work) and have recommended them to friends. We've seen Phelps driving to service our neighbor's system that was installed by another company. So we are glad that Sugar Hollow Solar is growing. Phelps also mentioned to me that the company is getting so much experience that they are really reducing the time (and labor cost) it takes to install a solar system. I have no doubt that they are the best in Asheville. RE

"Good Service both before and after sale"
Reviewed Jul 24, 2016

Sugar Hollow did an excellent install for us. Work was done as scheduled and site cleanup was meticulous. Staff is extremely knowledgeable. We needed some help several months after the install; it was immediately forthcoming and as excellent as the original work. We have been extremely satisfied with their work.

"Great Job"
Reviewed Jun 01, 2016

Would hire them again without question!

"Very Happy Consumer"
Reviewed May 31, 2016

Our system was installed 2 years ago by Sugar Hollow and we've had no problems other than just resetting the interior system indicators after a power failure. The installation was performed quickly and we were kept informed at every step. Better yet, no mess was left behind! The system functions as it should. Can't begin to say how great it is to have our energy bill reduces so drastically- and the tax incentives are a real bonus too. It's made a huge difference overall. Given the excellent service and knowledge of this company, I would highly recommend their services.

"Professional, Knowledgeable, Affordable"
Reviewed May 31, 2016

Phelps Clarke, and the entire Sugar Hollow Solar team really amazed us with their ability to create a solar array that met our needs, in our budget, completed on schedule. They went out of their way to insure custom requests were combined with the standard install. They handled all the paperwork for the grid tie-in. And their quote beat two other offers!

I whole heatedly recommend them.

"Truly Positive Experience with Sugar Hollow Solar"
Reviewed May 29, 2016

Sugar Hollow Solar installed a photovoltaic system at First Congregational United Church of Christ, Hendersonville NC in January 2016. From the beginning, the performance of the system exceeded our expectations. The Sugar Hollow staff were consistently friendly and helpful with problem-solving in all areas, demonstrating a genuine concern for helping us to move our project forward successfully. The installation was seamless -- and a lot of fun for members of the congregation to watch. We enjoyed working with the Sugar Hollow team, and we're very pleased with the results.
Melissa Melum, Solar Project Facilitator, First Congregational United Church of Christ, Hendersonville NC

"Excellence"
Reviewed May 29, 2016

I used Sugar Hollow Solar for a 44 panel net-metered solar energy system and a heat pump water heater project for my dental office. They did a very neat installation and managed the paperwork required to satisfy Duke Energy. I had a great experience and would highly recommend them.

"Great home install"
Reviewed May 29, 2016

I appreciated Sugar Hollow Solar's service from start to finish. They are professional, courteous, and responsive.

"Sugar Hollow Solar "
Reviewed May 29, 2016

Sugar Hollow Solar of western NC is and exceptional business. They came to us highly recommended and then lived up to our expectations. They did everything we contracted in a totally professional way. Their installers were very well educated and left our work site neat and clean. Our PV system operates as advertised. We are completely satisfied.

"Exceptional company"
Reviewed May 29, 2016

Sugar Hollow Solar was absolutely a dream to work with from start to finish. Every person in the company was professional, knowledgeable, and courteous and they went out of their way to make the entire process simple and easy. I would absolutely recommend Sugar Hollow to anyone interested in solar power.

"Great rooftop 7.7kW system"
Reviewed May 28, 2016

Sugar Hollow Solar did a great job installing a rooftop solar system on my house. Excellent work quality. Kept me informed of schedule. The system has worked flawlessly. No followup service needed yet.

"Knowledgeable and professional"
Reviewed May 28, 2016

We have used Sugar Hollow for two PV installations and a radiant floor hookup so far. I have been consistently impressed with their responsive, professional and friendly sales staff and install crew.

"personal and professional excellence"
Reviewed May 27, 2016

Sugar Hollow Solar knows their field, takes care of their customers and then follows through with education and maintenance whenever needed. The individuals care about the environment, and the company cares about how they support caring for the environment with tested technologies and current state of the art developments. They can be counted upon to know the latest developments and to evaluate them in light of customer needs. I have waited decades to build a small solar home and Sugar Hollow made it both satisfying and fun! I would hire them again in a second and know that our relationship and will continue to move as more exciting amendments come along. A quality company consisting of quality people who are knowledgeable, bright and helpful.

"General Contractor Happy with Subs"
Reviewed May 27, 2016

Phelps and the staff and field crew at Sugar Hollow Solar have always performed their work on time and in a great workmanlike manner.I can always count on them to be courteous and helpful to our customers.They take time to treat not only our clients but also the other subs in a respectful and professional way.I will continue to recommend Sugar Hollow to all my clients

"Great expertise"
Reviewed May 27, 2016

I am a builder and always look to Sugar Hollow for renewable energy installations on our homes. I have always found them to be knowledgeable, kind, and responsive. I have also seen them service equipment they did not install and fix problems left by other renewable energy installers.

"Independent consumer "
Reviewed May 27, 2016

Very pleased in every way
Product and service have exceeded expectations

"A well performing system, efficiently installed"
Reviewed May 27, 2016

Sugar Hollow's analysis of our needs seems to have been spot on. The twenty panels were installed quickly and efficiently. We have been running since October 2015 without any difficulty.

"Everything as promised"
Reviewed May 27, 2016

We had a 5.5kW, 20 panel photovoltaic solar system installed on our roof in late 2014. Phelps was prompt and professional in all his dealings with us, answering all the questions we had. Installation was on time and on budget and we were impressed with the performance of all his employees. The price for the job was very competitive. We have had no problems with the system and it has consistently exceeded predicted performance. We recommend the company without hesitation.

"Highly recommend"
Reviewed May 27, 2016

Sugar Hollow Solar installed my solar system in early 2015, on a new construction. They provided a detailed proposal, answered all my questions in a timely manner, and installed a system that meets my current electric needs; I pay only the basic (mandatory) Duke Energy customer charge of $13/month. A great investment that's good for me and good for the environment! Staff were professional, courteous, knowledgable. The owner himself came to make sure everything was okay! If you're considering solar, I would highly recommend contacting Sugar Hollow!

"Very thorough, great installation"
Reviewed May 27, 2016

Sugar Hollow did a really great job for me, from beginning to end. The company was suggested to me by a highly expected, experienced local energy auditor. I liked everyone I dealt with throughout the process, and the crew was careful and neat. Without reservation, I recommend Sugar Hollow to homeowners who need the best system possible.

"Knowledgeable and thorough"
Reviewed May 27, 2016

We had Sugar Hollow Solar install 37 solar panels and a solar hot water system. The work was done on time and the price was competitive. I felt like I got to know Phelps and his crew. They got to know all four of my dogs and everyone got along well. They have been responsive with questions I have had since. I would recommend them to a friend.

"Solar Production is Producing Well "
Reviewed May 27, 2016

Sugar Hollow Solar provides excellent installation, customer service and follow up. They installed a 6.5 kWp system on our roof in a mountain location in March 2016. The system has worked excellently since installation. The installation staff, Graham Horne and crew, was very efficient and completed the installation in two days. They followed up immediately when we had a brief shutdown and came back a third time to try to specifically identify the problem. We are very pleased with the installation. The web monitoring system through Solar Edge is a great addition which allows us to monitor the system when not present and really helps track production regularly.

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