I worked with Eddy Rodriguez and Garrett Hartwell from PowerNW. I was immediately impressed that both Eddie and Garrett were incredibly knowledgeable about the end to end process and there was no pressure whatsoever about making a decision. They took the time to explain the process, materials, timelines to expect, costs, and rebates available and were always available via both email and phone for follow up questions as I became comfortable with their company. I took 6 weeks to get quotes from 4 different companies, and ultimately, I chose PowerNW because of the personal attention I felt Garrett would provide to ensure a great experience.
Price - they were very competitive and made sure I understood the impacts of both the Oregon Energy Trust rebate and the Federal Tax Credit.
Communication - this was a key deal maker. They were always available to answer questions. They called ahead to confirm appointments and arrival times during installation and inspections.
Installation experience - Called ahead to confirm arrival. Team arrived on time. And were super efficient to get the work done.
Covid-19 - Team showed up masked and gloved. The 1 person in the attic was respectful of no-shoes stance. I was 100% comfortable with their approach for Covid safety and respect of my home and family.
Workmanship - Explained ahead of time what they would be doing on the roof, garage, and attic. Team showed up on time. No mess. Super efficient.
Overall satisfaction - They were great, and I would recommend them to anyone considering installing solar to their home or business.