Solartime USA Inc Primary Business

  • Installer
  • Energy Auditor
  • Electrical Contractor
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Solartime USA Inc - Profile & Reviews

  • Installer
  • Energy Auditor
  • Electrical Contractor

Solartime USA is a family-owned and operated company. Started in 2009 by Paul and built to help as many homeowners get access to Solar Energy and help our beautiful planet at the same time. Paul built Solartime to be one of the top Solar Companies in Europe and passed his passion on to his daughter Martyna. When Martyna moved to the United States in 2015 and settled in North Texas it was a natural decision to create Solartime USA and share Pawel's and Martyna's passion for the environment and saving people money with their neighbors. Since then the company has helped more than 40,000 families and businesses in the Dallas area and around the world to go solar, save money, and the environment.

8 reviews

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  • "Solartime Solid Installation and Customer Focus"

    Reviewed May 20, 2020
    "Solartime Solid Installation and Customer Focus"

    Reviewed May 20, 2020

    We spent $40,330 on a 15.2 kWp system containing 38 400W Hanwha Q400 silver frame panels, 38 TS4-R-O power optimizers, 2 SMA Sunny Boy SMA inverters, mesh squirrel protection, Solar Sense energy usage and a solar generation monitor. After 26% tax rebate that should work out to $29,844 that I estimate should pay itself off in 7-10yrs. Production guarantee is 21,200 kWh initially and falls off to the manufacturers production warranty of 85% at 25 years. My current yearly usage estimate is ~17,000 kWh, so we are 125% solar for electric (enough excess to support a future electric car for our next vehicle upgrade). One important feature of Solartime production guarantee is extending beyond the 12yr manufacturer's product warranty to 25yr (provided they are still in business). Higher production warranty panels like the smaller 350W LG were more expensive for a 92% production guarantee (compared to 85%), but the geometry of the house did not allow more panels on our maximum efficiency faces of our steep pitch roof (up to 45 deg). The larger 400W panels allowed for a higher production guarantee that was $5,000 less than competitors. My sales rep, Jason, was very knowledgeable and went above and beyond the competitors in providing detailed and timely responses to my technical questions. Dora made sure scheduling and follow-up went smoothly while Martyna followed through with an onsite visit and personal touch. On the installation, Greg, Ziggy, Mo, Joel, and company were professional, flexible, friendly, and had attention to detail in completing everything to my satisfaction as I added a number of modifications throughout the install. Alicia in technical support went above and beyond in responding to my numerous text messages and provided access to more system monitoring for my technical interests which was really helpful in my monitoring the initial installation and working through intermittent panel communication outages as the system synced up with my wifi over the first week. The power optimizers allow single panel control/monitoring on the string inverter to provide benefits similar to micro inverters. While the Solar Sense monitor took a couple of extra visits to get working, that has been an invaluable way to monitor energy usage and solar production in real time (highly recommended). I switched to Green Mountain Energy because of their unlimited one-for-one energy credits with their net-metering, so the excess credits are used to pay for our usage at night and during summer when we consume more than we produce with summer AC. ONCOR came out and set up the net metering after the installation and the final city inspection, and it took about 1 week before the net metering changed from estimated to actual on the numbers reported to GME and SmartMeterTX.com (extremely useful site showing last two years of energy usage and includes solar excess sent back to grid with net metering). The solar business in the Dallas area is competitive and iooks like there are many good options. I've been impressed with Solartime's consistent quality of work and customer-oriented focus and cost-effective solutions with their larger less-expensive QCELL 400W panels, though there is a slight trade off with energy efficiency at the end of 25 yrs with the QCELLs. Solartime's 25yr production warranty is a strong selling point worth comparing to other estimates. Everything is working great, and I recommend adding them to your list of bids if you are installing solar around the Dallas area.

  • "Great product, great business!"

    Reviewed May 05, 2020
    "Great product, great business!"

    Reviewed May 05, 2020

    I decided to go solar to help the planet as well as help my pocketbook. I requested information from several companies before a neighbor referred me to Solartime. Once I met with the Solartime team, I was convinced they were the right choice for me! From sales to installation to follow up, every promise was kept. I've had my system for several years now and haven't had any issues. I highly recommend Solartime to anyone who is considering going solar!

  • "We highly recommend Solartime USA"

    Reviewed Apr 30, 2020
    "We highly recommend Solartime USA"

    Reviewed Apr 30, 2020

    Solartime came to our home with a mock-up of a solar panel installation on our roof, so they obviously did some advanced engineering prior to their visit. Jason was extremely knowledgeable and explained the benefits, as well as answered our questions. Financing was extremely simple, plus the 30% tax credit made the decision to proceed easier.

    Solartime took care of all permitting, as well as getting HOA approval. Installation took 1 day, with all 36 panels on our south facing roof. Installation is very clean, with no visible cables. The inverter installation and conduit runs are also well done - we've received compliments from certified electricians on this part of the installation. For maximum savings Solartime also installed additional attic insulation and replaced all lights with LEDs at no additional charge.

    We did have to change our electric service provider from Cirro to Green Mountain to get the maximum benefit of the solar installation, another recommendation from Solartime. We have not paid an electric bill for over 1-1/2 years.

    We are extremely happy we chose Solartime for our solar panel installation and highly recommend them.

  • "LOVE being part of the SOLARTIME family."

    Reviewed Apr 30, 2020
    "LOVE being part of the SOLARTIME family."

    Reviewed Apr 30, 2020

    We have been on Solar since late 2018 - we chose SOLARTIME after interviewing 9 different companies and our decision was based not only on price (they were not the cheapest) - but they have the Best warranty and customer service! We are TRULY part of their family now- we have spoken to the owner and all the staff personally and on first-name basis. Their team were all amazing during installation and we are thoroughly pleased with our system! It is even beautiful on our house! We have been trying to get several of our family members to get solar with them as well!

  • "Top Notch Service"

    Reviewed Apr 30, 2020

    I have been very happy with Solartime! They did what they said and my solar works as advertised. I got an estimate from four company's. I felt more comfortable with Solartime and they have not let me down.

    Mike Adams
    Melissa Texas

  • "SolarTime USA"

    Reviewed Apr 29, 2020

    Attention from SolarTime personnel was excellent. The installation crew did an excellent job with a difficult ground mount. We recently had a problem, and their customer support was timely and effective. I have no hesitation in recommending them to friends and neighbors!

  • "Completely pleased with my Solartime USA relationship"

    Reviewed Apr 29, 2020
    "Completely pleased with my Solartime USA relationship"

    Reviewed Apr 29, 2020

    From the first day hearing from Solartime in answer to my inquiry, I have been completely pleased with the results of our relationship. Of course, saving money on home energy was what attracted me, and I have not been disappointed in this regard. Also, for the few times I had questions about my solar system, the people at Solartime have always been highly responsive in providing answers. This is a great group of people.

  • "Solartime installation 1832 East FM 552 Rockwall"

    Reviewed Apr 29, 2020
    "Solartime installation 1832 East FM 552 Rockwall"

    Reviewed Apr 29, 2020

    Excellent installers. Beautiful installation. Excellent at following up for any needs

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We are a "bumper-to-bumper" solar company, we handle the entire project from initial consultation to finished product. We will meet with you in person or virtually via phone/video for free consultation and design a solar system specifically for your needs. We employ all trades necessary for the installation and handle all permits necessary for your solar system to be able to be installed and running, such as HOA and City permits. We handle all inspections prior and after installation so all you really need to do is decide to go SOLAR! :)
Over 40,000 families and businesses in Dallas and around the world have put their trust in us and this is what keeps us going.

  • Installation
  • Financing
  • Energy Auditing
  • Electrical Contracting
  • Solar Repair & Maintenance
  • Energy Efficiency
  • Solar Hot Water
  • Solar PV
  • Energy Storage

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Established

2009

Solartime USA Inc Headquarters

1149 Rockingham Dr
#100
Richardson, TX
75080 US

Workmanship Warranty

Yes
25 year labor warranty
12-25 year parts warranty (depends on the panel manufacturer)

Licenses

Electrical contractor - 33648

Insurance

Yes

States served by Solartime USA Inc

  • Texas TX