Sunlight Solar Energy

System installed in May 2020. Inverter failed in December 2022. Spent all of January calling and emailing every available number for the company with no response whatsoever until I found the contact information of the owner of the company. Once I finally got the number for the owner, I texted him. He contacted enphase to attempt a remote reboot (that didn’t work) but will not provide any information about replacing the inverter or scheduling a maintenance visit. Not a single person that works at the company has answered the phone or responded to a voicemail or email in the past 6 weeks. Very disappointed after an initially decent experience during installation. My hope is that the company will prove me wrong and that the inverter will actually be replaced before the end of February, but I have know way to know due to the lack of communication. Update: A few weeks after the post above, I finally started to receive service and eventually had the defective microinverter replaced. It took multiple follow up calls and messages on my part directly with the company owner. Very disappointed that the rest of the employees dodged calls and messages when some simple customer service would have gone a long way.

We used Sunlight Solar Energy to install a 10kW solar and 20kWh battery system in our home in Sudbury, MA. Sunlight Solar helped us pick out REC panels when our first choice (Solaria) wasn't available. They helped us navigate a particularly challenging time with Eversource, who did everything they could to delay our project. Sunlight Solar even got us through a difficult town inspector. All the people at Sunlight Solar Energy were thoughtful, communicative, responsive, hard working and fun to be around. A year after our installation, our sonnen battery had an issue. Sunlight Solar Energy came right out and fixed it. I highly recommend Sunlight Solar Energy if you are considering solar or battery in Massachusetts.

Things wer smooth throughout the entire process. System is up and running. We had no issues. Sunlight took care of all permitting, helped arrange financing, couldn't have been easier. WIsh I'd done it sooner.

We were looking to go Solar towards the end of the year and hoping to get done in time to avoid the reduction of the Federal tax incentives the following year. We were in touch with several suppliers getting quotes etc. Sunlight was the only one to tell us unequivocally that there just wasn't time to get the project completed for the 30% tax credit and anyone saying otherwise were being less than truthful. We really appreciated the honesty and that transparency remained throughout the project. We had hoped for an earlier installation but COVID delayed things. The installation was done professionally and all the guys were great. Overall we are very pleased with the experience. Sunlight treated us fairly and professionally. Very satisfied.

Sunlight Solar installed our system 6 years ago. When an inspector from the city came out, he commented that this was one of the better installations he had seen (and he said he had seen plenty of poor installations). Our system has worked perfectly except for on three occasions. Twice, panels needed to be replaced. Sunlight Solar did so promptly and under warranty. Yesterday, following a power outage in the area, the system would not reboot. The technician, Mike, corresponded with me probably 10 times (on his cell after work) and figured out the solution. His patience and expertise made a frustrating outage a very positive experience. I couldn't recommend this company higher (and I have zero financial interest or personal connection in the company).

Although the process was held up this past year due to our challenging times, the final result was excellent. It was very exciting to see the power being produced when the panel was turned on last week. I thank Sunlight Solar for a job well done. Each person I encountered from Sunlight Solar was courteous, professional and hard working. I especially appreciate Nick Isham's efforts in answering my questions quickly and politely. It's cheering to see employees who are definitely excited about their work. As a new customer, I would assess whether a Critter Guard is necessary. If you have squirrels, it may be worth the extra price. I look forward to solar power in the years to come and will think of Sunlight Solar's crew when it comes time to pay the electricity bill!