Sunlight Solar Energy

We first spoke with about a solar energy system several months ago. He was clearly very knowledgeable about these systems, very truthful and honest. After several discussions, we selected Paul Israel and his team (including Max Sampsel) to propose on and install our 20 panel solar energy system and the accompanying battery. It was a great decision which we would make again in a heartbeat. During the design please, Paul met with us to make sure he understood any limitations we (or our property) might have and provided us with invaluable advice about panel placement and battery back-up strategies. He coordinated the rebate process between energy funding sources and our wallets. Very much appreciated. He has checked in with us periodically since then. Certainly a value-added person. During the installation itself, Max was very flexible in selecting an install date that could accommodate our needs. He provided invaluable assistance in coordinating the go-live inspections with both the utility and with the rebate providers. During the install, Max was either onsite or available by telephone to make sure the process was streamlined, properly supervised and well-coordinated. And after the install, he made sure everything worked to our satisfaction and that we understood how to use the battery and other monitoring tools effectively. Both Max and Paul are extremely easy to work with and very helpful. I can’t imagine working with a better team.

We have bought three solar systems from Sunlight Solar in the last 12 years. We went back to them again because they are true professionals. They are efficient, knowledgeable, and have great customer service.

Sunlight Solar has installed solar on over 50 of the homes that we build. They are prompt, responsive, and go above and beyond to be helpful. I have enjoyed working directly with every one of their guys, from electricians to system designers.

System installed in May 2020. Inverter failed in December 2022. Spent all of January calling and emailing every available number for the company with no response whatsoever until I found the contact information of the owner of the company. Once I finally got the number for the owner, I texted him. He contacted enphase to attempt a remote reboot (that didn’t work) but will not provide any information about replacing the inverter or scheduling a maintenance visit. Not a single person that works at the company has answered the phone or responded to a voicemail or email in the past 6 weeks. Very disappointed after an initially decent experience during installation. My hope is that the company will prove me wrong and that the inverter will actually be replaced before the end of February, but I have know way to know due to the lack of communication. Update: A few weeks after the post above, I finally started to receive service and eventually had the defective microinverter replaced. It took multiple follow up calls and messages on my part directly with the company owner. Very disappointed that the rest of the employees dodged calls and messages when some simple customer service would have gone a long way.

We used Sunlight Solar Energy to install a 10kW solar and 20kWh battery system in our home in Sudbury, MA. Sunlight Solar helped us pick out REC panels when our first choice (Solaria) wasn't available. They helped us navigate a particularly challenging time with Eversource, who did everything they could to delay our project. Sunlight Solar even got us through a difficult town inspector. All the people at Sunlight Solar Energy were thoughtful, communicative, responsive, hard working and fun to be around. A year after our installation, our sonnen battery had an issue. Sunlight Solar Energy came right out and fixed it. I highly recommend Sunlight Solar Energy if you are considering solar or battery in Massachusetts.

Things wer smooth throughout the entire process. System is up and running. We had no issues. Sunlight took care of all permitting, helped arrange financing, couldn't have been easier. WIsh I'd done it sooner.