Ok, so the price from Posigen was the first thing that caught my eye when I submitted for quotes to Energy Sage. They were $1.00 per watt lower than the next lowest bid. But, I had to make sure I was comparing apples to apples and when I realized that the equipment being offered and the size of the system was essentially the same across all the bids Posigen seemed like the best value by far.
This was only the beginning! I was then linked to Christopher Cloud who would become my sales rep. Sales rep sounds so formal now as it turned out he was the most invaluable source of information. I had question, upon question, upon question, upon question and he had an answer for every single one (or if not on the spot, he would get the answer for me). I am not kidding when I say that I rarely had to wait more that 15 minutes to get a response to an email inquiry. Chris became a "friend over the phone".
Now, there was a period of about 2 or so months where Chris was not available. After a little confusion other people began to pick up the slack on communicating with me during the permit/install process. There may actually have been TOO many people which added to the temporary confusion. In fact there were so many people involved that I am sorry that I can't remember all names but from Louisiana to Connecticut: James Tate, Lisa Neyhart, Elizabeth Newell, Brendan Breen, Chase Emerson, Thomas Butta, Crystal and April come to mind. But when push came to shove they ALL provided incredible customer service and went out of their way to handle my account with much care. Chris then became available again and we picked up right where we left off. Great guy!
My design was complicated by the fact that I had an array of panels on a detached garage so a trench had to be dug to connect/combine the garage panels with the panels on the house. They took on this "extra" work and a very fair extra cost and did a fantastic job (and it was not an easy job with frozen January ground here in Connecticut.) The Connecticut crew, men on site (electricians and installers, sorry did not get names) were top notch, professional, friendly, polite and very hard working.
I am now the happy owner of an 11.8kwh solar system and I would choose Posigen all over again. The whole process took about 5 months from initial quote to signing contract to completion. It might have been even a little faster if not for the temporary loss of communication (very temporary). I have read the history of this company and you should all be very proud of your business and services you provide.