Palmetto Solar

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Palmetto is leading the world into a clean energy future by making it easy for homeowners across the United States to switch from fossil fuels to solar energy. Our end-to-end approach takes the guesswork out of solar savings, guarding individual and natural resources from unnecessary waste.

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3.5

Avg rating

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About UsPalmetto Solar

Overview

Palmetto makes it easy for homeowners to switch from fossil fuels to solar energy. Our end-to-end approach takes the guesswork out of solar savings, guarding individual and natural resources from unnecessary waste.

Leading the world towards a clean energy future is at the heart of everything we do. It's our north star that guides us to perform sustainably and ethically as we sell, design, finance, build and maintain residential solar systems across the country.

It enables us to have a positive impact on the people, environments and communities we serve by providing economic development and job opportunities.

Our employees and partners are committed to integrity in action, fairness in conduct and respect for all. We believe in the future of clean energy to help save our planet.

Year Established: 2009
Phone Number: 4156921002

Every installer in the Marketplace has passed our key screening criteria and are approved to participate. For this reason, we’ve labeled the first tier in our rating system, the foundation for all of our installers, “EnergySage Approved”

We speak

English; Spanish

Services

Services Offered

Installation
Financing
Energy Auditing
Roofing
Electrical Contracting
Solar Repair & Maintenance

Partners

Associated product manufacturers

Solar Edge
Q Cells

Associated financing companies

Warranties & Certifications

Workmanship Warranty

25 years. As our solar products are primarily third-party owned systems, the warranty covers the system and components for the life of the agreement.

Licenses

Business Incorporation: 46-4639124
NABCEP: PV-100414-005126

Insurance

Fully licensed and insured.

Certifications

NABCEP Certified PV Installer on team.

Industry Certifications

Manufacturer Certifications

What Customers Are Saying

Ratings & Reviews

Ratings & Reviews

3.5

36 reviews

3.5

Average Rating 36 review(s)

Response

Quality

Value

Service

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Worst company

This company is the worst. My AC disconnect switch started smoking and melting wires over 2 months ago. It could have burned my house dow . They hired a Mickey Mouse company that didn’t fix it and now they will not return my calls. Every week I call and every week they tell me that they will call me back in a few days. They never call back. Still waiting…They are the worst….several months ago my system stopped communicating because Solar edge was upgrading to 4G…palmetto charged me $300 + to hire a third party to come out and replace the card, when they came out they told me that they were not there to replace the card, only to diagnose the problem, then palmetto wanted another $300 to send out another third party to come out and install the card. A few days later Solar edge mailed me the 4G card with instructions on how to install it myself….so palmetto wanted $600 for something that should have been free…..do not hire this company.

scems118 on Sep 20, 2022

Bad service

My system has been down for a month. Can’t get a call back from anyone. The call center is no help and you can’t talk to anyone in charge. Mickey Mouse company.

csauer01 on Sep 14, 2022

Nothing but broken promises

Horrible decision. Regret ever bit of it. Customer service sucks. Going on a month with no solar production. Was basically told I have to contact Solar Edge. I didn’t buy my inverter from solar edge. You did. Not my problem you use shitty products. I was told my electric bill would be $16. Has not happened yet. Steer clear of this company. Nothing but pure trash. I’ve initiated three calls this month. Told someone would call me back in 24-48 hours. If I could give negative stars I would. But I’m forced to leave at least one. They do not even deserve one star.

thetravismurdock on Aug 31, 2022

Would not recommend

Palmetto was the recommended installer by the sales co., Victory Power. I was told they were a large company, experienced in solar installation and service after installation. This turned out to be farthest from the truth. Palmetto FORGOT to send payment for the permits. I was even contacted by the local inspector about this and told he was unable to contact them about this. I had the sales rep. finely contact them. The installation went smooth, since then it has been a nightmare. The system has be installed now for 3 weeks and Palmetto has yet to provide the electric power co. with all the paper work to activate the system. I have been in contact with my sales rep and he has been trying to help/get Palmetto to comply, so I can activate the system. In the meantime I am NOT using the energy I could be producing and saving money.

dasiade on Aug 18, 2022

Cannot get ahold of anyone

My ComEd bill has been randomly 80 dollars when it’s the middle of summer and lowest Kwt of the year. It makes no sense; and there is nobody who will answer customer service.

amariekopecky on Jun 13, 2022

Bad service

Me and my daughter took advantage of the service last year, yesterday they did my installation and everything is going well so far, but my daughter had problems with the installers that the solar service contracted, she spent more than 6 hours without doing anything on the roof and they were trying to make a design change with the company because they spent less work in the end, my daughter did not authorize the change and neither did the company because they left without doing anything, we have also been requesting the engineering design that Palmeto does according to the sunset for 2 weeks to guarantee the greatest time of sunlight which is supposed to be sent before the installation and no response has been received we have not communicated with the project coordinator who seems to turn a deaf ear also with the customer success of the solar program and neither no response has been received, to this day we are still waiting for the document

acostj22 on Mar 17, 2022

Location

Headquarters

1505 King Street Suite #200
Charleston, SC 29405
United States

1505 King Street Suite #200
Charleston, SC 29405
United States

States Served

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Updated 10/2016

Updated 09/2022