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Palmetto Energy

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Palmetto is leading the world into a clean energy future by making it easy for homeowners across the United States to switch from fossil fuels to solar energy. Our end-to-end approach takes the guesswork out of solar savings, guarding individual and natural resources from unnecessary waste.
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4.8
Reviews
EnergySage Rating
4.8
EnergySage Reviews
EnergySage Rating
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About Palmetto Energy

Overview

Palmetto makes it easy for homeowners to switch from fossil fuels to solar energy. Our end-to-end approach takes the guesswork out of solar savings, guarding individual and natural resources from unnecessary waste.

Leading the world towards a clean energy future is at the heart of everything we do. It's our north star that guides us to perform sustainably and ethically as we sell, design, finance, build and maintain residential solar systems across the country.

It enables us to have a positive impact on the people, environments and communities we serve by providing economic development and job opportunities.

Our employees and partners are committed to integrity in action, fairness in conduct and respect for all. We believe in the future of clean energy to help save our planet.
Year Established
2009
Phone Number
8434736730
Reasons Why You Should Work With Us

  1. Rated 'Top Solar Company for 2024' by CNET; 'Best Solar Equipment' by Forbes; 'Best Customer Support' by This Old House

  2. Over 25,000 Solar Installations Completed!

  3. Dedicated Customer Success Team To Serve Your Needs

Elite+ EnergySage badge

Elite+ installers are the most experienced, chosen, and celebrated companies on the Marketplace, having provided exceptional service to a high volume of shoppers for at least a year.

We speak

English; Spanish

Services Offered

  • Installation
  • Energy Auditing
  • Roofing
  • Electrical Contracting
  • Solar Repair & Maintenance

Associated product manufacturers

  • Solar Edge
  • Q Cells

Associated financing companies

Workmanship Warranty

25 years. As our solar products are primarily third-party owned systems, the warranty covers the system and components for the life of the agreement.

Licenses

Business Incorporation: 46-4639124
NABCEP: PV-100414-005126

Insurance

Fully licensed and insured.

Certifications

NABCEP Certified PV Installer on team.

Industry Certifications

Manufacturer Certifications

  • SolarEdge Preferred

What Customers Are Saying

Ratings & Reviews

4.8
863 reviews
4.8
Average Rating 863 review(s)
Response
4.8
Quality
4.8
Value
4.7
Service
4.8
Leave a Review
EnergySage Shopper
Not a good experience

During the quoting phase, communication was responsive and professional. Palmetto was not the cheapest option, but their reputation for reliability and seriousness influenced my decision. Unfortunately, that expectation was not met after signing. Once under contract, communication from Palmetto was largely limited to sending contracts and invoices, which I paid promptly to try to meet the year‑end 2025 deadline for the tax credit. At some point, the installation was handed off to GoodPWR. While GoodPWR handled the installation itself and was generally responsive, Palmetto remained the project owner, yet their assigned project manager was consistently unresponsive. Follow‑ups, action tracking for the multiple failed document submissions for approvals largely fell on me. As a result, the project was not completed in time and slipped into 2026. To say I was disappointed would be an understatement. It has now been almost three months since the installation was completed, and there has been no proactive follow‑up, explanation, or closure from Palmetto. Once the system was paid communication essentially stopped. Overall, while the sales experience was strong, the post‑sale execution and project management fell well short of expectations, particularly given the premium positioning of the company.

Posted by junglejota on May 12, 2026
EnergySage Shopper
Install was great

My whole experience was good with the install and the operation of the system itself. I would recommend this service from palmetto to everyone I know. No more electrical bills for me!!

Posted by macbethjohn on Mar 16, 2026
EnergySage Shopper
Close second

Salesperson Rob McClinton was great. Very responsive, provided a competitive quote. He worked closely with me and went to bat to customize the contract. Unfortunately, Palmetto's standard contract calls for 90% payment a week _before_ installation. From a customer perspective, that's not good contract management. Once a contractor has received 90% payment, what leverage does a customer have (except legal remedies)?

Posted by Kekoa400 on Feb 25, 2026
EnergySage Shopper
Thanks for the quote

Outside factors meant that the investment wouldn't pan out at this time.

Posted by edward.vonleue+energysage on Feb 13, 2026
EnergySage Shopper
Customer service

They answered all my questions politely and resolved a problem with a contractor.

Posted by Walkertexranger on Feb 11, 2026
EnergySage Shopper
Botched Installation, Did not get proper Permit/Inspection

As of now, I have solar panels installed that are not active, and that need to be removed and reinstalled before the town will approve the installation. This will likely cause delays that will cause me to lose the solar tax credit, completely, as a result of Palmetto/PlugPV's incompetence. PlugPV /Palmetto failed to follow the steps in the building permit process. I was not even contacted by PlugPV/ Palmetto about this, but I had to contact the town inspector myself to find out about the situation. PlugPV /Palmetto was aware of the problem a week ago but failed to notify me.

Posted by dmflannery on Dec 03, 2025

Location

Headquarters

Other Locations

States Served

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