Skip to main content
happy couple going solar

Get Free Solar Quotes Online

Sign up to get free online quotes that include your preferred solar equipment!

Get Quotes

Palmetto Solar - Profile & Reviews

Palmetto makes it easy for homeowners to switch from fossil fuels to solar energy. Our end-to-end approach takes the guesswork out of solar savings, guarding individual and natural resources from unnecessary waste.

Leading the world towards a clean energy future is at the heart of everything we do. It's our north star that guides us to perform sustainably and ethically as we sell, design, finance, build and maintain residential solar systems across the country.

It enables us to have a positive impact on the people, environments and communities we serve by providing economic development and job opportunities.

Our employees and partners are committed to integrity in action, fairness in conduct and respect for all. We believe in the future of clean energy to help save our planet.

13 reviews

Write a Review
  • "My solar"

    Reviewed May 06, 2021

    all contractors were great arrived on time as scheduled. Cleand up job site and were very good I would highly recommend them.

    Kristie Wells
    Installer
    Response from Palmetto Solar
    Responded May 07, 2021
    Response from Palmetto Solar
    Responded May 07, 2021

    Glad to hear it Michael! We'll be in touch shortly when we have approval to fire up your solar panels. Cheers.

  • "A ray of sunshine"

    Reviewed Apr 28, 2021

    Palmetto Solar, had no problem working with this company. Instillation went smooth, it seems it took longer then I anticipated, but that’s because never seen one done.
    I’m satisfied with the outcome. Have saved money to date. I haven’t paid my Electric Company any money since I went on line January 2020 to present.
    I’ve been told that my panels are over achievers.

    Kristie Wells
    Installer
    Response from Palmetto Solar
    Responded May 05, 2021
    Response from Palmetto Solar
    Responded May 05, 2021

    "Overachieving panels" is music to our ears! We are glad to know you are pleased with your investment in solar and wish you more decades of savings!

  • "Great Service!"

    Reviewed Apr 15, 2021

    Palmetto was responsive and attentive to my questions regarding the installation and usage of my solar system.

    Kristie Wells
    Installer
    Response from Palmetto Solar
    Responded May 05, 2021
    Response from Palmetto Solar
    Responded May 05, 2021

    Thanks for sharing your experience with us Crystal. We are here for the life of your solar system, so please let us know if we can be of any assistance to you. Cheers!

  • "My solar experience"

    Reviewed Apr 06, 2021

    I am very happy with every aspect of my solar experience with Palmetto - friendly, competent workers; good product, efficient operation. Thank you

    Kristie Wells
    Installer
    Response from Palmetto Solar
    Responded May 05, 2021
    Response from Palmetto Solar
    Responded May 05, 2021

    Glad to hear it Fran. Thank you for choosing Palmetto for your solar system - we wish you a lifetime of sunny days and energy savings!

  • "Pleased with my Palmetto Solar"

    Reviewed Mar 16, 2021
    "Pleased with my Palmetto Solar"

    Reviewed Mar 16, 2021

    My salesman was wonderful and the installation team did a fine job. I am still attempting to understand the potential of the system performance over a longer period of time. Clearly it is much more efficient in the warmer months of the year. Given the huge amount of promotion in solar and offers of free panels I can believe I paid a pretty big number for the system - it was near impossible to get a number of estimates. The Mass SMART program is good, but very complicated.

    Kristie Wells
    Installer
    Response from Palmetto Solar
    Responded May 05, 2021
    Response from Palmetto Solar
    Responded May 05, 2021

    Your energy production will vary throughout the year, but as long as photons from the sun are hitting your solar array, your solar panels will produce electricity. On cloudy or overcast days, fewer photons are hitting your solar panels, so they will likely perform below their maximum energy capacity, and you will see a reduction in the amount of energy produced. Please know seasonality is taken into consideration when designing your solar system, as is trees, shading, roof position, etc.

    If you'd like to learn more, check out this article and it should hopefully answer that question in more detail: https://palmetto.com/learning-center/blog/how-do-solar-panels-work

    Or, give us a call and we would be happy to go over that with you, in addition to diving into the Mass SMART program if you like. You can contact us at (855) 339-1831 or by emailing help@palmetto.com.

  • "palmetto solar customer"

    Reviewed Mar 16, 2021

    palmetto installed solar panels on my house in december of 2019. they have worked great, and have produced as estimated. their phone app was recently updated and is very useful, and the follow up customer service was excellent, ESPECIALLY helping me out with the tax rebate logistics. thanks guys,
    -rick

    Kristie Wells
    Installer
    Response from Palmetto Solar
    Responded May 05, 2021
    Response from Palmetto Solar
    Responded May 05, 2021

    Thanks for sharing your experience with us Rick. It's great to hear you are also checking the Palmetto app, and you'll be pleased to know there are even more features coming to that in the near future. Stay tuned!

  • "Great service"

    Reviewed Mar 11, 2021

    From when they arrived to finish everything was professional. I now only pay the connection fee to the electric company. I recommend them.

    Kristie Wells
    Installer
    Response from Palmetto Solar
    Responded May 05, 2021
    Response from Palmetto Solar
    Responded May 05, 2021

    Sharaz, thank you for choosing Palmetto for your solar system and for sharing your experience with us. Much appreciated.

  • "Thanks for the service, quality, and value"

    Reviewed Mar 11, 2021
    "Thanks for the service, quality, and value"

    Reviewed Mar 11, 2021

    Your company did a great job for us. We would like to have your service again for my new home.

    Kristie Wells
    Installer
    Response from Palmetto Solar
    Responded May 05, 2021
    Response from Palmetto Solar
    Responded May 05, 2021

    Mr Shi, we promise if you keep buying homes, we will keep installing solar systems on them. Thank you for choosing Palmetto and helping us fight climate change!

  • "I had a great experience with Palmetto"

    Reviewed Feb 22, 2021
    "I had a great experience with Palmetto"

    Reviewed Feb 22, 2021

    This companys product, install and support has been great. And most importantly we are going to be saving money long-term, and took advantage of the tax credits immediately! Go solar!

    Kristie Wells
    Installer
    Response from Palmetto Solar
    Responded May 05, 2021
    Response from Palmetto Solar
    Responded May 05, 2021

    Thank you for doing your part to help fight climate change with the bonus of keeping more money in your pocket!!

  • "never use them!!!"

    Reviewed Feb 12, 2021

    I bought solar through Palmetto a little over a year ago. I can tell you it was a huge mistake for us. We were intrigued by the sales pitch of going solar and thought that it would be a good way to reduce some monthly costs and a good long term investment. The first sign I should have known it was a mistake is when the sales pitch didn’t line up with the documents I got after signing off. The sales guy told me we had a little more than enough panels to offset our monthly cost, and then we get an official document saying they estimate it to offset my bill by 56%. I contacted them and let them know I didn’t want the panels if it only offset 56% of the bill. I was then told that was a glitch in the system and it would be high 90%. I have had 0 months where the panels produced enough to cover the bill. Most months I am still paying more than half my normal power bill AND a solar loan. I would have been SO much better off to not install them. I have sent multiple emails and talked to multiple people, but all they do is make up excuses. I wish I never bought them. Maybe other companies are different, but my experience with Palmetto has been terrible. Please contact me for email proof as well, I can show how they treat their customers so poorly. I have also talked with other clients, who feel the same way.

    Kristie Wells
    Installer
    Response from Palmetto Solar
    Responded Mar 03, 2021
    Response from Palmetto Solar
    Responded Mar 03, 2021

    Mr. Ninaber, we are sorry to hear you are not happy with the solar system you purchased. We understand someone from our Customer Care team has already reviewed your account and confirmed with you that the panel production matches what was stated in the installation agreement.

    Based on the documentation we have, and the recent audit of your solar panel production, the system is working as intended.

  • "Absolute worst experience ever. Company even gets employees to fake reviews."

    Reviewed Sep 28, 2020
    "Absolute worst experience ever. Company even gets employees to fake reviews."

    Reviewed Sep 28, 2020

    absolute worst service i have ever encountered. I have warped panels and they want to charge me to come look. they don't stand behind anything obviously. all of their representatives have failed to even get a service visit scheduled. we have a 12.6kw system and I still pay 200 in power plus 300 in solar panel financing every month. we have not added new people or appliances....in fact we have done things to improve energy efficiency. panels are improperly braced and warping on my installation. they took a 5 min look at production data and claim all is fine. obviously its not fine or my production vs consumption would show that. THIS IS NOT WHAT I EXPECTED FOR A 50K INVESTMENT. 4 MONTHS TO GET A SERVICE CALL IS UNACCEPTABLE IN ANY INDUSTRY. see pictures of visibly warped panel. ALSO THIS COMPANY HAS EMPLOYEES LEAVING REVIEWS TO BOOST THEIR GOOGLE RATINGS. THIS SHOULD SHOW YOU THEIR BUSINESS ETHICS. prime example is Andrew C. and Chris their CEO.

    Kristie Wells
    Installer
    Response from Palmetto Solar
    Responded May 05, 2021
    Response from Palmetto Solar
    Responded May 05, 2021

    Benjamin, we understand you have been working closely with our customer support department to resolve any and all open issues. We hope by now you can see that we stand behind our products and services, and that you will be happy to report it was done to your satisfaction.

    As for the reviews you mentioned, several years ago a handful of employees did post online when we were originally setting up our accounts. Many were both employees and customers of Palmetto and were proud of the work we did. We could have done a better job back then to state their relationship to the company, and have since had the reviews updated to note their employee status and/or removed for total transparency.

  • "Poor customer respect"

    Reviewed Feb 26, 2020

    Needed to Tesla solar panels removed and reinstalled to have new roof put on. Called Palmetto about this since they deal with Tesla. Had to pay half up front and have been waiting over a month to get this done and keep getting excuses why they cannot come.
    They also only want to deal with you through email, guess they don’t know how to use a phone. This says tome that they have little respect for their customer.
    Be smart don’t go solar!

    Update-just received a call from Palmetto and they have arrived to take off the solar panels.
    Apparently some people at Palmetto
    do care about their customers and are interested in correcting problems. Thank you, Mike

    Kristie Wells
    Installer
    Response from Palmetto Solar
    Responded May 05, 2021
    Response from Palmetto Solar
    Responded May 05, 2021

    Hey Keith, we are glad to see the team was able to handle the removal and reinstall of your solar panels in about 30 days from start to finish, and I hope you have been happily producing solar energy ever since. We do appreciate your business and are here to help again if ever you need it.

  • "Honest company, easy process"

    Reviewed Jan 24, 2020

    Our Palmetto consultation was very informative and the rep Tony explained ALL of the pros and cons of going solar with my wife and I, and we wouldn't have known a lot of info without him because the first two solar companies we met with just tried to get us to buy in 15-20 minutes! Tony was very thorough with us in explaining the tax credits and batteries and was honest about what would be the best situation for us (skipped the batteries for now). and the office maintained contact with us throughout each stage of the process until our system was running! I don't like salespeople but Palmetto reps seems to care about what's the best situation for people and not just making money. Very happy!

    Kristie Wells
    Installer
    Response from Palmetto Solar
    Responded May 05, 2021
    Response from Palmetto Solar
    Responded May 05, 2021

    Thanks for sharing your experience with us Devon, and we'll be sure to let Tony know the positive impact he made. We are glad to have you as part of the Palmetto family!

Show All

Get a custom solar estimate for your home

Get a custom solar estimate for your home

Based on your roof and actual offers in your area

Try Solar Calculator

Palmetto is leading the world into a clean energy future by making it easy for homeowners across the United States to switch from fossil fuels to solar energy. Our end-to-end approach takes the guesswork out of solar savings, guarding individual and natural resources from unnecessary waste.

  • Installation
  • Financing
  • Energy Auditing
  • Roofing
  • Electrical Contracting
  • Solar Repair & Maintenance
  • This is Palmetto
    This is Palmetto
  • Building Palmetto’s End-toEnd Software Platform
    Building Palmetto’s End-toEnd Software Platform
  • Chris vs Sean- A real SIT DOWN with Chris Kemper, CEO and Sean Hayes, President
    Chris vs Sean- A real SIT DOWN with Chris Kemper, CEO and Sean Hayes, President
Show All

... Loading panels

... Loading inverters

... Loading storage products

Associated product manufacturers

  • Solar Edge
  • Q Cells

Get a custom solar estimate for your home

Get a custom solar estimate for your home

Based on your roof and actual offers in your area

Try Solar Calculator

Established

2009

Palmetto Solar Headquarters

1505 King Street Suite #200
Charleston, South Carolina
29405 United States

Workmanship Warranty

25 years. As our solar products are primarily third-party owned systems, the warranty covers the system and components for the life of the agreement.

Affiliations

We are associated with SEIA via the GSREIA.

Certifications

NABCEP Certified PV Installer on team.

Licenses

Business Incorporation: 46-4639124
NABCEP: PV-100414-005126

Insurance

Fully licensed and insured.

States served by Palmetto Solar

  • Arizona AZ ,
  • Colorado CO ,
  • Connecticut CT ,
  • Florida FL ,
  • Georgia GA ,
  • Illinois IL ,
  • Maryland MD ,
  • Massachusetts MA ,
  • Michigan MI ,
  • Mississippi MS ,
  • Nevada NV ,
  • New Jersey NJ ,
  • New Mexico NM ,
  • North Carolina NC ,
  • Ohio OH ,
  • Pennsylvania PA ,
  • Rhode Island RI ,
  • South Carolina SC ,
  • Texas TX ,
  • Virginia VA ,
  • Wisconsin WI

Languages spoken by Palmetto Solar

English, Spanish