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LA SOLAR GROUP, NEVADA SOLAR GROUP, TEXAS SOLAR GROUP - Profile & Reviews

LA/ BAY/NV/TEXAS SOLAR GROUP is one of the fastest-growing solar companies in the country.

Empowering others through solar is LA/ Bay/NV/Texas Solar Group’s focus and mission. We want to empower you.

Our primary services are the installation of solar systems, roofs, and battery storage devices.

LA Solar Group has continued to grow since its founding in late 2011. In recent years, the company has been ranked multiple times as one of the fastest growing companies locally and beyond (e.g., #1 on the San Fernando Valley Business Journal top 50 list and #75 on the Inc. 5000 list).

Although based in Los Angeles, the company has extended its operations across California, Nevada, and Texas.

Why hire LA/ Bay/NV/Texas Solar Group instead of others? Because we offer better expertise, customer service, pricing, and financing options. Customers appreciate our four-point value proposition. For example, LA/ Bay/NV/Texas Solar Group has consistently received high ratings on Yelp -- many five-star ratings – and on other online customer survey sites.

LA/ Bay/NV/Texas Solar Group is available to open a conversation with you. Get a free consultation. Get a free quote. Learn more. We can empower you.

95 reviews

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  • "Experience Improving"

    Reviewed Jul 02, 2020
    Updated Oct 14, 2020
    "Experience Improving"

    Reviewed Jul 02, 2020
    Updated Oct 14, 2020

    After a rocky install all of my issues have been addressed by LA Solar. We are in the final phase of completing the project and SGIP and I will update once this is complete.

  • "Working on Issues with Install (In progress review)"

    Reviewed Sep 22, 2020
    Updated Oct 14, 2020
    "Working on Issues with Install (In progress review)"

    Reviewed Sep 22, 2020
    Updated Oct 14, 2020

    Had a few issues with install, after some back and forth with the LA Solar Team, Stan contacted me and is sending out a crew to address my issues.

    Once that the changes are made, I will update the review!

  • "LA Solar to the rescue!"

    Reviewed Oct 01, 2020

    From my initial contact with LA Solar Group , they have far exceeded my expectations in both price and performance. My salesman (Austin Tashakori) was not only very knowledgeable in their product offerings but also came by frequently after the sale to make sure things were going as scheduled. While most competitors gave a three to five month timeline from signature to operation, LA Solor came in at just over three weeks. That included the many crews that worked hand and hand to keep everything seamless, start to finish. From the initial site surveyors, to the multiple installation crews, (each masters in their own tasks) were all professional, Covid-19 compliant, and kept me informed every step of the way. LA Solar also assigns a production manager (Emily) to oversee timeline adherence and in sending me instructional videos (via email) of what to expect throughout my solar install journey.
    Upper Management (Stan Kurtz) was also highly visible and communicative in making sure all of their employees involved in my project worked to my expectations and made sure promises made were kept. They all did, as I said, beyond my expectations.
    May Thanks to all (Austin, Stan and the owner of LA Solar Ara Petrosyan) in helping me secure the rebates necessary to have a Tesla back up battery system added to my solar panels! My 27 Panasonic Solar panels provide all my electric needs in the day and the two Tesla batteries power it when the sun goes down. I could not be happier with LA Solar Group. I could go on and on but I appreciate you reading this long review. Get LA Solar!

    Siranush Zakaryan
    Installer
    Response from LA SOLAR GROUP, NEVADA SOLAR GROUP, TEXAS SOLAR GROUP
    Responded Oct 01, 2020
    Response from LA SOLAR GROUP, NEVADA SOLAR GROUP, TEXAS SOLAR GROUP
    Responded Oct 01, 2020

    Thank you for taking the time to share your experience with us. Our team is always ready to assist our customers and we are so happy to meet your expectations.

  • "Poor Sales/Customer Service From the Start"

    Reviewed Sep 28, 2020
    Updated Sep 28, 2020
    "Poor Sales/Customer Service From the Start"

    Reviewed Sep 28, 2020
    Updated Sep 28, 2020

    I can't speak to the quality of LA Solar's work or products, because I never got past the unsatisfactory sales process. They quoted me the lowest price. I sent a message via EnergySage, requesting a few alterations, but they did not respond. After I resent my message, they responded -- not with my request, but questioning my reasons. After they did send the re-bid, I advised them that I was ready to set up a phone discussion and/or onsite visit. The salesman explained that they are SO busy that he couldn't even talk to me for another week or so. I told him that's too long to wait, so he set up a time on a Friday morning.

    He never called. There was no message that he's running late, or that he has to postpone. Very unprofessional. The next day he sent a message, offering another date/time. No way! If this is how LA Solar runs its Customer Service before it even gets the customer (because they already have too much business?), I didn't want to imagine how poorly it would respond after they already have my funds. Since reviews on EnergySage and Yelp also refer to customer service issues, I decided that it's not worth pursuing, even for the lowest price. Red flag!

    [Additional comment to acknowledge company's response] I didn't want to mention any names publicly, but yes, Gus, it was you with whom I tried to communicate. The fact that you can't figure out who I am suggests that 1) There have been multiple instances of your standing up a prospective customer; or 2) Standing up a customer was of such little importance to you that it didn't even register to you who it was. I do appreciate the apology, and the offer to have someone else pick up the case. However, I have already committed to another installer (also an EnergySage company) who responded to all my messages within hours, called me when they said they would, and even arrived early for their on-site visit! My brother is in sales, so I understand how difficult a job it is. But he always says that treating all prospective customers with respect -- rather than apathy or disrespect -- goes a long way toward success.

    Gus Waters
    Installer
    Response from LA SOLAR GROUP, NEVADA SOLAR GROUP, TEXAS SOLAR GROUP
    Responded Sep 28, 2020
    Response from LA SOLAR GROUP, NEVADA SOLAR GROUP, TEXAS SOLAR GROUP
    Responded Sep 28, 2020

    Hi seer0,

    I am so sorry for the experience we gave you, it is not indicative of \how we operate. I can't tell from the name on this review who you are but it is certainly possible I was the one who didn't properly help you - with my crazy schedule I am booked out several days I should have connected with one of my teammates to get you scheduled sooner. I know our company would love another chance to get you the information you need and I will connect you to someone who can work with you right away.

  • "Waste of time"

    Reviewed Sep 13, 2020
    "Waste of time"

    Reviewed Sep 13, 2020

    Basically I reviewed tons of options with them but ALWAYS they made a lot of mistakes in proposals which makes me believe I would have much more troubles with them if I sign in for the installation from them.

    Gus Waters
    Installer
    Response from LA SOLAR GROUP, NEVADA SOLAR GROUP, TEXAS SOLAR GROUP
    Responded Oct 01, 2020
    Response from LA SOLAR GROUP, NEVADA SOLAR GROUP, TEXAS SOLAR GROUP
    Responded Oct 01, 2020

    Hi "2go".

    I'm sorry that we didn't meet your expectations and provide our normally excellent customer experience. We did recently launch a new computer program for quoting and there was a learning curve.

    If you're willing to give us another chance we will work hard to earn your trust and your business.

  • "Competitive Quote"

    Reviewed Sep 02, 2020
    "Competitive Quote"

    Reviewed Sep 02, 2020

    EnergySage has been amazing through the process of research and obtaining quotes for solar panels. LA Solar was the second best quote we received. I interviewed Nune Hakobyan and went over the quote with her, as I did with the other company. Nune price matched the other company with the same equipment, and answered all my questions professionally and helpfully. In the end, there was little difference between LA Solar and the other company, who got the edge by reducing their initial quote slightly. While we didn't choose LA Solar, they helped us understand what we needed for our installation. I am happy to recommend them for receiving a competitve quote.

    Siranush Zakaryan
    Installer
    Response from LA SOLAR GROUP, NEVADA SOLAR GROUP, TEXAS SOLAR GROUP
    Responded Sep 02, 2020
    Response from LA SOLAR GROUP, NEVADA SOLAR GROUP, TEXAS SOLAR GROUP
    Responded Sep 02, 2020

    Thank you for your positive feedback! We appreciate your time. Nune is more than happy to hear this from you.

  • "Rough Start, Great Finish!"

    Reviewed Aug 25, 2020
    "Rough Start, Great Finish!"

    Reviewed Aug 25, 2020

    I have to admit, my relationship with LA/Bay Solar didn't start off so great. Went through Energsage (great website to find out information about the solar and to get low pressure bids) which is how i got connected with this company. The initial quote they sent was highly competitive but it was pretty obvious the number of panels and layout they suggested wasn't practical. I connected with a number of other solar installers, bear in mind this was around the summer of 2019, the last year of the 30% federal credit so it was pretty madhouse. I found a lot of sleazy installers (wrote a few reviews) and some really great ones but many wouldn't max out the production of solar on my roof because they felt my roof was too complicated (not a lot of continuous surfaces, lots of peaks and valleys) and not cost effective as they would have to single rack a lot of the panels.

    Finally got 2 companies who would bid on my project with decent pricing but they kept changing the contract terms on me so I ended up coming back to LA/Bay Solar. They sent someone to do a site inspection on my roof and took a few weeks to get back to me and when they did, they initially revised the number of panels downward, lowering the estimated production. I wasn't happy about it and went back and forth with their CS initially who didn't seem like she understood what was happening with my project. Then they transferred me to an engineer who then explained that to get the number of panels up for the amount of production I wanted (90% of max) would be too high and require a lot of single racking and not cost efficient. He said it couldn't be done.

    Frustrated at this, I finally just asked to speak with the owner. Ara, LA Solar's owner and CEO called me back and asked what I wanted and I said 90% of annual production. He said it was going to cost a bit more due to single racking and reverse tilting and I said fine. I kid you not, within about 15-20 minutes and while he was on the phone with me, he designed the whole damn project that got me to 90% of my annual production. I signed the contract later that day and within a week, started work submitting plans.

    I live in Daly City and folks who like in Daly City realize how freaking difficult it is to pull permits and often times the process of getting permits and inspections done can take excruciatingly long. I think this project could have been done a lot sooner but we hit up a lot of delays because of permitting and inspecting. However once the permits were aquired, it was relatively smooth sailing. Contract was signed in Oct. I think and they started working on the electrical in December and finished in February, just in time for SIP.

    I now have 16 LG 350 watt panels with Enphase inverters producing good power even in Daly City fog. Its been about 6 months since installation and Im at about a little over 50% of my estimated production, which is where it should be. No problems with the panels, inverters, main panel or app and I'm still referring folks to LA Solar. If you have problems with their CS, just reach out directly to Ara. He's been able to make everything go smoothly once he got involved!

    Siranush Zakaryan
    Installer
    Response from LA SOLAR GROUP, NEVADA SOLAR GROUP, TEXAS SOLAR GROUP
    Responded Sep 02, 2020
    Response from LA SOLAR GROUP, NEVADA SOLAR GROUP, TEXAS SOLAR GROUP
    Responded Sep 02, 2020

    Thank you for sharing your experience with us! We are glad to hear that you like your new solar system.

  • "Great Experience"

    Reviewed Aug 11, 2020
    "Great Experience"

    Reviewed Aug 11, 2020

    Alex Saenz was the representative that we dealt with when getting competitive bids for a new solar installation. Alex was extremely helpful during the entire bidding process. His initial proposal was modified several times as we worked through the process. He was very knowledgeable, patient, informative, helpful and responsive. I could not have asked for a better company representative. Unfortunately, Nevada Solar Group did not win the contract. It was extremely close, with only a few cents per watt difference between the two finalists, but it was a very difficult decision.

    Siranush Zakaryan
    Installer
    Response from LA SOLAR GROUP, NEVADA SOLAR GROUP, TEXAS SOLAR GROUP
    Responded Aug 11, 2020
    Response from LA SOLAR GROUP, NEVADA SOLAR GROUP, TEXAS SOLAR GROUP
    Responded Aug 11, 2020

    Thank you for your kind words and for sharing your positive feedback with us. Alex is more than happy to hear this from you!

  • "Pleased"

    Reviewed Aug 06, 2020
    "Pleased"

    Reviewed Aug 06, 2020

    Had we decided to purchased solar, we would have done so with this company. Solar did not make sense for our personal situation. We still believe that this is an excellent form of energy, and highly recommend it.

    Alex was very attentive, and quick to answer questions, and send requested quotes. He was professional, and honest.

    Siranush Zakaryan
    Installer
    Response from LA SOLAR GROUP, NEVADA SOLAR GROUP, TEXAS SOLAR GROUP
    Responded Aug 06, 2020
    Response from LA SOLAR GROUP, NEVADA SOLAR GROUP, TEXAS SOLAR GROUP
    Responded Aug 06, 2020

    Thank you so much for your kind words, Shelly. We really appreciate you taking the time out to share your experience with us.

  • "Satisfied Customer"

    Reviewed Jul 28, 2020

    I got my 4.4kw system installed from LA Solar Group in the SF bay area. I got many quotes from energysage and LA solar was very competitive. From agreement signing to install, the process was super smooth for me. To my surprise, it took only 21 days to get done end-to-end. I signed a contract on June 18 and on July 9 I had permission to operate from PGE. I don't know if it was due to covid-19 or I got lucky but this exceeded all my expectations. I have had the system running for almost a month now and I am very happy with the production and installation. The system was installed in a clean manner and the person who installed had 15 years of installation experience. LA solar was also accommodating about my design choice and agreed to change layout design last minute on my request.  I would strongly recommend LA Solar Group for keeping me posted in every step of the way and doing a clean install in timely manner.

    Siranush Zakaryan
    Installer
    Response from LA SOLAR GROUP, NEVADA SOLAR GROUP, TEXAS SOLAR GROUP
    Responded Jul 28, 2020
    Response from LA SOLAR GROUP, NEVADA SOLAR GROUP, TEXAS SOLAR GROUP
    Responded Jul 28, 2020

    Thank you for sharing your experience with us. We work hard to meet expectations like your, and we are happy to hear we hit the mark for you.

  • "Great"

    Reviewed Jul 28, 2020

    Great

  • "Best Solar Company bar none."

    Reviewed Jul 28, 2020

    We reviewed and interviewed with many different Solar companies.. and they all had one or more things that weren't quite working. "Roof is too steep" said one. Price was too high on others.

    LA SOLAR came in.. and in one swoop handled all aspects of our solar installation with NOT ONE SINGLE HICCUP. Nothing went wrong.. nothing was delayed.. nothing was "unexpected". And they also happened to be roofers... AND have the lowest price vs equipment quality.

    My sales person, Nune Hakobyan, was sweet as can be.. and efficient to match. We still keep in touch even after the install. She is there for you WHENEVER you need her.. even for the silliest questions.

    All in all, LA SOLAR is that one rare entity.. great initial sales.. one stop shop for all... great installation process.. and great after sales support.

    Even during the PANDEMIC.. LA Solar came through with flying colors.. and completed the installation WAY ahead of schedule.

    WE COULD NOT BE HAPPIER WITH THEIR WORK and with our SOLAR SYSTEM!

    Do yourself a favor and, yes, get these people to install your system. You'll be happy you did.

    Siranush Zakaryan
    Installer
    Response from LA SOLAR GROUP, NEVADA SOLAR GROUP, TEXAS SOLAR GROUP
    Responded Jul 28, 2020
    Response from LA SOLAR GROUP, NEVADA SOLAR GROUP, TEXAS SOLAR GROUP
    Responded Jul 28, 2020

    Thanks for leaving us such a wonderful review, Steve! We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Thanks for your kind words.

  • "Great job!"

    Reviewed Jul 17, 2020

    My review is mostly about the way I was treated during a complicated solar project. I was planning a move to a home that wasn't even built yet. Most of the companies couldn't or wouldn't help me because I hadn't closed yet but Texas Solar took time to review my plans and got me a quote using Panasonic panels and it was lower than the others. My salesperson followed up at every turn and helped make sure things were moving along properly. Sadly, due to Covid, my home purchase was cancelled and TX solar was gracious in this sad news. As soon as I land on an other home, I will most certainly be calling Gus to get my project done.

    Siranush Zakaryan
    Installer
    Response from LA SOLAR GROUP, NEVADA SOLAR GROUP, TEXAS SOLAR GROUP
    Responded Jul 20, 2020
    Response from LA SOLAR GROUP, NEVADA SOLAR GROUP, TEXAS SOLAR GROUP
    Responded Jul 20, 2020

    Thank you for your kind words, Charlie! We really appreciate you taking the time out to share your experience with us.

  • "Excellent service"

    Reviewed Apr 06, 2020

    I was referred to LA solar by a friend and it’s already 7 months I had my solar system installed. Everyone I worked with were efficient, friendly and knowledgeable. The price was affordable and they offered good financial options, which was within my budget expectations. The whole installation process was fast and it took around 2 months. I’m happy with my solar system and will highly recommend LA Solar Group to everyone who is interested in getting solar system.

    Siranush Zakaryan
    Installer
    Response from LA SOLAR GROUP, NEVADA SOLAR GROUP, TEXAS SOLAR GROUP
    Responded Apr 06, 2020
    Response from LA SOLAR GROUP, NEVADA SOLAR GROUP, TEXAS SOLAR GROUP
    Responded Apr 06, 2020

    Thank you for your kind words, we are happy to hear that you like your solar system. Your experience and satisfaction is our priority!!!

  • "great experience"

    Reviewed Apr 02, 2020

    I have nothing but a great experience with LA Solar Group. My solar installation was fast and accurate. They helped me with every step of installation and patiently answered to all my questions. I’m happy with my new system and will highly recommend them to all my friends.

    Siranush Zakaryan
    Installer
    Response from LA SOLAR GROUP, NEVADA SOLAR GROUP, TEXAS SOLAR GROUP
    Responded Apr 06, 2020
    Response from LA SOLAR GROUP, NEVADA SOLAR GROUP, TEXAS SOLAR GROUP
    Responded Apr 06, 2020

    Thank you for taking the time to share you experience with us. We work hard to meet expectations like your, and we are happy to hear we hit the mark for you.

  • "Outstanding LA Solar - high integrity"

    Reviewed Mar 31, 2020
    "Outstanding LA Solar - high integrity"

    Reviewed Mar 31, 2020

    Can't write enough about the leadership and team at LA Solar. Our initial installation of 51 LG - 300 watt panels was back in early 2015. Earlier this year, we realized that although the panels were producing to specifications, the overall output was not quite to the original specifications in our contract with LA Solar. As soon as we both figured out what needed to be done, the team at LA Solar immediately came up with a solution and added an additional four panels. These folks did what was right with no pushback, no excuses or an argument-they simply saw the problem and acted on it. We are now monitoring the output and awaiting the final production numbers for this year. We referred them to our son and he is extremely pleased with them as well. It took us a while to find LA Solar, as we interviewed several companies and for some reason, felt comfortable with them. It paid off - they are a great company.

    Siranush Zakaryan
    Installer
    Response from LA SOLAR GROUP, NEVADA SOLAR GROUP, TEXAS SOLAR GROUP
    Responded Apr 01, 2020
    Response from LA SOLAR GROUP, NEVADA SOLAR GROUP, TEXAS SOLAR GROUP
    Responded Apr 01, 2020

    Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for customers like you.

  • "AVOID THIS COMPANY. No communication and still waiting for activation after inspection"

    Reviewed Mar 03, 2020
    "AVOID THIS COMPANY. No communication and still waiting for activation after inspection"

    Reviewed Mar 03, 2020

    While reviewing quotes, the company was responsive and engaging, but once I signed a contract, communication became abridged and inconsistent. Now it's been weeks since the inspection (supposedly the last step in the process) and I haven't had any communication at all. What's worse, no one has bothered to explain the details of the installation (how it works, the different components, etc.). For example, there's now a giant on/off switch on the side of my house that I don't know the purpose of and I was asked to determine "critical load" for the backup battery on-the-spot during installation with no time to think/plan or fully understand the decisions I was asked to make.

    Other problems encountered during the the project:

    1. Delivery, installation, and inspection dates/times - even for things where they expected me to be home - weren't scheduled. The dates and times were mandated by the company, frequently with less than 24 hours notice, and often changed arbitrarily on the day.

    2. The emergency drain for my water heater was damaged during battery delivery and despite being assured it would be fixed when they came to install the panels, it remains broken.

    3. There are nails sticking through the roof of my garage (some are between the roofing slats), which means the panels are, at least partially, not really secured to anything substantial. I was told someone would "call shortly" about it, but to date, no one has called.

    4. The Tesla Powerwall was incorrectly/incompletely installed (per Tesla support) so I have no idea if the system is even working or turned on.

    I've reached out to the company via text and email about all of these issues and have received no reply. Needless to say, I'm extremely unhappy with everything about the project except the quality of the components offered. I highly recommend avoiding this company and looking for someone who will take the time to communicate with you and respect your time and property.

    Leon K
    Installer
    Response from LA SOLAR GROUP, NEVADA SOLAR GROUP, TEXAS SOLAR GROUP
    Responded Mar 03, 2020
    Response from LA SOLAR GROUP, NEVADA SOLAR GROUP, TEXAS SOLAR GROUP
    Responded Mar 03, 2020

    Hello,
    Thank you for your feedback.
    Please provide your name so we can contact you right away to help move your project forward and resolve any concerns you may have.
    We take high regard to our customer's experience and try to do our very best to make sure this does not continue to be your experience with us thus far.
    What is the best way to contact you directly to address all of your concerns stated here?

  • "Wow, really???"

    Reviewed Feb 18, 2020

    Wow.

    I mean, eventually, after a year of work and endless mishaps and *multiple* damage to my house, I suppose I do have solar on the roof.

    They managed to screw up at pretty much every single step.

    I'm not a solar installer, but somehow I managed to know more about solar then they did at many steps of the way.

    Example:

    Me: "That's not going to pass inspection"
    LA Solar: "It's fine"
    Inspection two weeks later: "That doesn't pass"

    They have a great referral system where I can make a bunch of money if I convince people to use their company, but I don't dislike anyone that much to use it.

    Leon K
    Installer
    Response from LA SOLAR GROUP, NEVADA SOLAR GROUP, TEXAS SOLAR GROUP
    Responded Mar 03, 2020
    Response from LA SOLAR GROUP, NEVADA SOLAR GROUP, TEXAS SOLAR GROUP
    Responded Mar 03, 2020

    Hello,
    Thank you for your feedback. We hear your concerns and want to reach out to you right away to see how we can better our services. We appreciate and respect all of our customers and do not want you to continue your solar journey with us with such regard. What is the best way to contact you directly to address all of your concerns stated here and to make sure you are happy with your system going forward?

  • "Busy season for solar"

    Reviewed Jan 22, 2020

    It has been a busy season for solar, we have needed to stay on vocal, but in the end they seem to be trying to make the situation right and installation prompt and us happy.

    Cheyenne Davis
    Installer
    Response from LA SOLAR GROUP, NEVADA SOLAR GROUP, TEXAS SOLAR GROUP
    Responded Feb 21, 2020
    Response from LA SOLAR GROUP, NEVADA SOLAR GROUP, TEXAS SOLAR GROUP
    Responded Feb 21, 2020

    Thank you, John, for taking the time to share your experience with us. We put customer experience and satisfaction as our priority.

  • "Excellent Experience"

    Reviewed Jan 03, 2020
    "Excellent Experience"

    Reviewed Jan 03, 2020

    I got a 3.35 KW system installed thru LA Solar. I had a pleasant experience throughout.
    All the people whom I interacted with were very nice and considerate. The entire experience took less than 2 months. I will highly recommend LA solar to everyone.

    Cheyenne Davis
    Installer
    Response from LA SOLAR GROUP, NEVADA SOLAR GROUP, TEXAS SOLAR GROUP
    Responded Feb 21, 2020
    Response from LA SOLAR GROUP, NEVADA SOLAR GROUP, TEXAS SOLAR GROUP
    Responded Feb 21, 2020

    Thank you so much for your kind words. We work hard to meet expectations like your, and we are happy to hear we hit the mark for you.

  • "Problems at every stage"

    Reviewed Nov 30, 2019

    First of all the installation process took 6 weeks longer than planned because the company did not plan on how to gett the panels onto my roof. I was left with no garage space for two weeks while they thought about it. On at least 3 occasions the installers simply didn’t show up and I took the day off work for now reason.

    But the really bad thing about this company is that they messed up the contract with net metering and told pge that system was on hooked up to one meter and installled on another. Despite the fact that I flagged up the mistake within one day back in June, they did not correct the mistake and when the system was turned on in September (only two months late) none of the power was being captured.

    Not only are these guys incompetent but no one except the sales lady ever responds. I was promised a call from the CEO two months ago but have heard nothing.

    To cap it all (and the above is just a small fraction of the problems) the panels have started rattling on the roof and we can’t sleep when the wind blows. In 10 days no one has even called to arrange a time to fix it.

    There is no way a company should run like this.

    Toni Brooks
    Installer
    Response from LA SOLAR GROUP, NEVADA SOLAR GROUP, TEXAS SOLAR GROUP
    Responded Dec 12, 2019
    Response from LA SOLAR GROUP, NEVADA SOLAR GROUP, TEXAS SOLAR GROUP
    Responded Dec 12, 2019

    Hello Martin,
    Thank you for choosing LASG as your installer.
    I am calling you to make sure this is all resolved , I see we have you on for the 17th to fix the rattling panels, and Im working with management to compensate you for the issues with PTO which is now resolved.
    We appreciate your feedback, and apologize for any inconveience during your project, and our goal is to make it right with you. This is a long term relationship to service your system for 25 years, and our commitment to you is to make sure your happy .
    We will get back to you before end of the day with solution.

    -Toni Miner

  • "Good experience overall"

    Reviewed Nov 27, 2019

    They are very responsive. The whole process was very fast, it took a little over a month from the day I signed the contract to the day I got the PTO. A couple of mishaps happened along the way, but I'm satisfied with the end result so far. My contact was with Nune, she is very professional and responsive. It was pleasant talking with her.

    Toni Brooks
    Installer
    Response from LA SOLAR GROUP, NEVADA SOLAR GROUP, TEXAS SOLAR GROUP
    Responded Dec 12, 2019
    Response from LA SOLAR GROUP, NEVADA SOLAR GROUP, TEXAS SOLAR GROUP
    Responded Dec 12, 2019

    Thank you very much for your feedback! We look forward to working with you for many years to come!

    Plese reach out anytime with questions on your solar system.

  • "Bait and switch / no follow through"

    Reviewed Nov 25, 2019
    "Bait and switch / no follow through"

    Reviewed Nov 25, 2019

    1. They offered sunpower panels but then said they were discontinued by manufacturer. When I told them they were not discontinued as per manufacturer, they said they just were not selling them and would swap them with panasonic panels for the same price.
    2, Pretty tedious with the back and forth on the messaging.

    Overall, I didnt get a good vibe when they gave me the white lie and claimed that Sunpower was not manufacturing the panel anymore. I said... hey, not only are they manufacturing it, but they are offering a thousand dollar rebate. Thats when they said "We are no longer offering Sunpower 320 panels, we can give you Panasonic panels at the same price" Well... Panasonic panels are a lot cheaper than the Sunpower panels. Not digging this company. Wasted our time. .

    Toni Brooks
    Installer
    Response from LA SOLAR GROUP, NEVADA SOLAR GROUP, TEXAS SOLAR GROUP
    Responded Dec 12, 2019
    Response from LA SOLAR GROUP, NEVADA SOLAR GROUP, TEXAS SOLAR GROUP
    Responded Dec 12, 2019

    Hello " Select from 2"

    Thank you for your feedback, I apologize to hear you are not happy with the service you recieved during the bidding process with our sales rep.

    We do not have a name on you prroject to look this up into further detail, but to help explain a little on t he sunpower issue. We had bought a large stock of Sunpower 320 e-19 series panels from sunpower, which are a older model DC panel from Sunpower that is phased out. We submitted every project bid on energysage for a great low deal on these panels, and then when stock ran out, weupdated all our bids since those panels are no longer availible. We changed the apnels to Panasonic 330 modules, which are actually a much better panel then the Sunpower 320 panels . They are more efficient, newer model, lower degradation, better warranty, USA made, and . a HIGHER WATTAGE panel, so overall, the system we counter offered is a upgrade.

    Let me know what we can do to have you set up with a new sales rep, and if we can possibly have another shot to earn your business ?

    Thank you,
    Toni Miner 818-860-7660

  • "DON'T WASTE YOUR TIME-NO FOLLOW THROUGH"

    Reviewed Nov 21, 2019
    "DON'T WASTE YOUR TIME-NO FOLLOW THROUGH"

    Reviewed Nov 21, 2019

    I wanted to warn all NOT to take ANY proposal from this company seriously. After weeks of research, and evaluating this company I chose them. First, their rep. missed all appts. with an explanation of the "flu". I understand that. So I rescheduled for the 3rd time. We had our consultation. She sent the proposal in writing, and scheduled a "site" visit. After that I couldnt get ahold of her. The numbers provided went to voicemails never returned, and she ignored all emails. The site guy did show, and was nice. He helped me with another contact number. Finally I got the rep. She apologized. That was the last time I got ahold of her. She sent 3 different and incorrect new proposals. I kept sending them back. She went dark again , no response for several days. She then sent over an update that she didn't have the panels promised ( Sunworks) and was going to "substitute" Panasonic. They may be ok, but I wanted Sunworks. I called the main office. The lady was helpful, and sent yet another proposal, again incorrect. Now she has gone silent. All of this happened AFTER they knew that there were 2 customers ready willing and able to pay them for 2 new systems. I just cancelled all. If I have to chase them for almost 2 weeks to GIVE them over 5
    $50K ( for 2 systems) what would happen AFTER the sale....don't waste your time with this company.

    Toni Brooks
    Installer
    Response from LA SOLAR GROUP, NEVADA SOLAR GROUP, TEXAS SOLAR GROUP
    Responded Dec 12, 2019
    Response from LA SOLAR GROUP, NEVADA SOLAR GROUP, TEXAS SOLAR GROUP
    Responded Dec 12, 2019

    Hello Lauren,

    Thanks for your online feedback.

    We apologize for the inconveience we caused with our bidding process & scheudling calls , we should have handled that better and assigned you with a new sales rep from the beginning.

    Nune will reach out to you to see what we can to do to make it right with you.

    Thank you, Happy Holidays!

  • "Updated Review"

    Reviewed Aug 15, 2019

    My solar is now up and running and I am very satisfied to this point with the product and material quality. I can't comment on the company's responsiveness to monitoring the system as PTO was just granted a week ago so more on that later.
    As with any big projects there are bumps in the road. I think some of these bumps could have been avoided if there was better internal communication within the company. I believe I got my message across and they are working hard on that.
    This wouldn't be a bad choice to go with for your solar project and just be prepared because no matter who you go with, there will be a few bumps along the way.

    Thanks for reading,
    Gary

    7 people found this helpful
    Toni Brooks
    Installer
    Response from LA SOLAR GROUP, NEVADA SOLAR GROUP, TEXAS SOLAR GROUP
    Responded Aug 22, 2019
    Response from LA SOLAR GROUP, NEVADA SOLAR GROUP, TEXAS SOLAR GROUP
    Responded Aug 22, 2019

    Hello, Thank you for your review, We apologize the frustration you are expressing during your project with us, Can you please provide me with your project name so we can look into this and provide a solution? Thank you - Toni Miner.

  • "Top-Notch Solar Company"

    Reviewed Jul 18, 2019
    "Top-Notch Solar Company"

    Reviewed Jul 18, 2019

    Very professional and informative quote...contact Toni was very receptive to requested changes and provided them to the quote extremely fast. I felt the quote spot on equipment and value wise and seemed very fair.
    Would definitely consider LA Solar for future solar work.

    4 people found this helpful
    Toni Brooks
    Installer
    Response from LA SOLAR GROUP, NEVADA SOLAR GROUP, TEXAS SOLAR GROUP
    Responded Dec 12, 2019
    Response from LA SOLAR GROUP, NEVADA SOLAR GROUP, TEXAS SOLAR GROUP
    Responded Dec 12, 2019

    Thank you very much for your feedback Troy! We look forward to working with you for many years to come!

    Plese reach out anytime with questions on your solar system.
    Toni@lasolargroup.com

  • "Great job"

    Reviewed Jul 15, 2019

    After a rough start with the installation process, Gary Lubin came in and addressed all of my concerns and did an outstanding job in remedying the situation. He and all the sales staff (Toni Miner) were absolutely wonderful to deal with. I would highly recommend LA Solar Group.

    4 people found this helpful
    Toni Brooks
    Installer
    Response from LA SOLAR GROUP, NEVADA SOLAR GROUP, TEXAS SOLAR GROUP
    Responded Dec 12, 2019
    Response from LA SOLAR GROUP, NEVADA SOLAR GROUP, TEXAS SOLAR GROUP
    Responded Dec 12, 2019

    Thank you for your feedback! we appreciate you, and look forward to working with you further. Let us know if you ever have any questions on Mondaitoring or your solar billing!

  • "Terrible job completion/communication"

    Reviewed Jul 03, 2019
    "Terrible job completion/communication"

    Reviewed Jul 03, 2019

    I hired LA Solar after considering couple of installers and after talking to Toni who was pretty responsive and helpful. The initial survey was easy to set up, and based on the system design/quote, I signed the agreement. The process of obtaining permits from the city and SDGE was taken care of, and they even offered to work with my HOA (but because of the way it worked, I had to deal with HOA directly). So far, the process had been smooth, but things started going downhill from installation. With no communication of any sort beforehand, somebody sent a text message (!!) one afternoon saying the installers would be there the next day and to confirm. After an hour hurriedly trying to figure out things with my wife because we have twin babies at home, I confirmed, and asked for a response. No response at all, and nobody showed up the next day. I had to call and check the next day and reschedule for couple of days later. During the actual installation, I found out that I had not been made aware of wiring options after the initial survey, and so the installers were ready to drill holes through the garage as the best option. When they told me about the possibility of wiring through the attic, I called and tried to set it up ready to pay extra, but the operations manager informed me that it was too late to make any changes. Fortunately, I found out that there was already some roof to garage wire conduit, and the installers could use that (less work than drilling holes). There was some unnecessary piping installed which was not required at all because of the preinstalled conduit (which I only realized when I actually asked about it), but the overall job was alright, so I was ok with this (even though there's unnecessary piping visible outside the house) . During the installation, the crew ruined an existing wall cover and repurposed another one leaving behind a hole in the wall. From the original agreement, they were also supposed to install an EV outlet, but they did not do that because they had not received instructions. Since these were not pressing issues for me, I was ok with doing this later. This happened in the middle of April, and I paid the remaining balance right after. Since then (this is July), I have been trying to get them to finish the work, but with no success at all. The communication is really poor about what's happening, why the delay etc. Toni is responsive in replying that she will check, but it seems the operations team is not. Given that the same team is supposed to provide support with any system issues, I am not sure I can rely on the running status of the system (it does not seem like what's in the agreement is stopping them from being unresponsive). I do NOT recommend LA Solar Group. Yes, the value is good, and the front office seems to be good, but at the end of the day, it's the backend support team which can help ensure the system is running.
    EDIT: I recently found out that the crew had pulled on the HVAC condensation drain pipe while installing the wiring and because I was running the AC during hot weather, there was water leakage and there's water damage in the walls/flooring, and the repairs are still ongoing. I was contacted about resolving issues after I posted this review, and had set up an appointment. I waited during the 2 hour time window, nobody shows up and no follow up. I am downgrading the rating.

    11 people found this helpful
    Toni Brooks
    Installer
    Response from LA SOLAR GROUP, NEVADA SOLAR GROUP, TEXAS SOLAR GROUP
    Responded Sep 23, 2019
    Response from LA SOLAR GROUP, NEVADA SOLAR GROUP, TEXAS SOLAR GROUP
    Responded Sep 23, 2019

    Thank you for your review- We are working to resolve this , and appreicate your business & apologize for the issues with service on the system. We have you on scheduled today and look forward to resolving with you.

  • "going solar"

    Reviewed Jun 18, 2019
    "going solar"

    Reviewed Jun 18, 2019

    We were never able to get a time where we could actually meet due to an unexpected circumstance but they were very accommodating and sent me the quote on line and were more than willing to take time to go over it with me. In the end, I went with another provider that better met my needs.

    4 people found this helpful
    Toni Brooks
    Installer
    Response from LA SOLAR GROUP, NEVADA SOLAR GROUP, TEXAS SOLAR GROUP
    Responded Dec 12, 2019
    Response from LA SOLAR GROUP, NEVADA SOLAR GROUP, TEXAS SOLAR GROUP
    Responded Dec 12, 2019

    Thank you very much for your feedback Heidi! We look forward to working with you for many years to come!

    Plese reach out anytime with questions on your solar system.

  • "Good equipment and installation, could improve communication"

    Reviewed Jun 02, 2019
    "Good equipment and installation, could improve communication"

    Reviewed Jun 02, 2019

    LA Solar was the second on my list. The first one did not answer my questions, so I went with LA Solar. Good communication at the beginning, and they accepted to modify some terms of the contract that I was not happy with.
    Once the contract was signed, it got difficult to get an installation date. They let me hope until the last moment that installation would happen in December, and only in January they re-contacted me to set up the installation date. But then installation went smooth. I was surprised that they did the plan without on site visit, which resulted in a few panels located in the shadow of the chimney. But they accepted without problem to relocate the panels. Later, at my request, they came back to replace the Wireless monitoring (which was slow) with a wired connection.
    In summary, good equipment, good installation team. Could improve communication.

    Cheyenne Davis
    Installer
    Response from LA SOLAR GROUP, NEVADA SOLAR GROUP, TEXAS SOLAR GROUP
    Responded Feb 21, 2020
    Response from LA SOLAR GROUP, NEVADA SOLAR GROUP, TEXAS SOLAR GROUP
    Responded Feb 21, 2020

    Thank you very much for your feedback, Eric! We look forward to working with you for many years to come!

  • "Thorough and Professional"

    Reviewed May 24, 2019

    From the initial quote which offered premium quality system components at a price competitive with others of lesser quality.. through the final PTO notification and system activation the folks at LA Solar have been knowledgeable, patient and very responsive. My Main Contact Toni fronted the operation and, in addition to answering about a zillion questions/concerns, provided me with ongoing updates on activities and progress. Bryce and his crew of brothers (actual brothers) installed the solar panels and related equipment and worked with me to insure the best and cleanest presentation. In short, these folks know their business, communicate well and meet and often exceed their commitments.

    2 people found this helpful
    Toni Brooks
    Installer
    Response from LA SOLAR GROUP, NEVADA SOLAR GROUP, TEXAS SOLAR GROUP
    Responded May 28, 2019
    Response from LA SOLAR GROUP, NEVADA SOLAR GROUP, TEXAS SOLAR GROUP
    Responded May 28, 2019

    Thank you so very much for your review Bryan ! We appreciate working with you, and look forward to assisting you further for many years to come! Please reach out anytime with questions on your billing & monitoring system.

    Toni@lasolargroup.com

  • "Didn't show up..."

    Reviewed May 21, 2019
    "Didn't show up..."

    Reviewed May 21, 2019

    Scheduled an appointment and I took off work. They did call and say the Tech was sick and needed to reschedule. Then, they said I was out of their service area? How do you quote an install, show it on my roof and then discover I'm not in your area? You had my address the whole time. Very unprofessional.

    16 people found this helpful
    Toni Brooks
    Installer
    Response from LA SOLAR GROUP, NEVADA SOLAR GROUP, TEXAS SOLAR GROUP
    Responded May 28, 2019
    Response from LA SOLAR GROUP, NEVADA SOLAR GROUP, TEXAS SOLAR GROUP
    Responded May 28, 2019

    Hello Wade,

    I hope you are well.

    I wanted to reach out and apologize for the inconvenience this has caused. I was not aware that you were out of our service area. When I scheduled the site inspection, it was brought to my attention that we are not able to service your area when he saw it on calendar, and that happened to be days after we had confirmed it . We are a highly rated company, and put a lot of care into the systems we provide and install, and we feel if a home is out of the immediate service area, we won't be able to deliver the premier service and quality you deserve.

    This was completely my fault, and my mistake, and lack of knowledge on the limitations of our service area in the Northern CA region.

    May I call you to explain myself and apologize ?

    I feel terrible about this and want to reach out to see what we can do to help find you a new installer and make it up to you for the trouble and hopefully end this on good terms sir?
    Toni@lasolargroup.com

  • "Exceeded Expectations"

    Reviewed May 15, 2019

    I picked LA Solar for their premium panels, labor and power production warranties. Very competitive pricing too. Installation was super quick - all done within a day. But I ran into issues when my sales rep was let go without any notice. The hand-off was chaotic which caused paperwork delay in getting PG&E's Permission to Operate. Other than that, my system has been operating seamlessly for over a year now.

    3 people found this helpful
    Toni Brooks
    Installer
    Response from LA SOLAR GROUP, NEVADA SOLAR GROUP, TEXAS SOLAR GROUP
    Responded May 28, 2019
    Response from LA SOLAR GROUP, NEVADA SOLAR GROUP, TEXAS SOLAR GROUP
    Responded May 28, 2019

    Thank you so much for your review Chia! We appreciate your business & look forward to working with you further, Please do reach out with any questions .

  • "Do not consider LA Solar. Horrible experience end-to-end."

    Reviewed May 12, 2019
    "Do not consider LA Solar. Horrible experience end-to-end."

    Reviewed May 12, 2019

    Overall, if I could start over with someone else, I would. This has been a HORRIBLE experience.

    Since signing the contract over 3 months ago, LA Solar has delivered the wrong panels (which I was the one who had to notice - their installers did not), installed the electrical boxes in the wrong location, failed the initial inspection, and didn't even show up for the second inspection.

    At no time have they offered any kind of compensation for an utterly horrible install experience, outside of "we're sorry, this isn't typical, and we'll do better from this point forward" - which they fail again, and again.

    3 months in, I wanted to cancel and go with someone else, but the project was too far along. I'm happy to have solar, and this is my only solar installation experience. For all I know, this is how they all go. But I can't say I'd recommend LA Solar.

    Timeline:
    Feb 4 - Signed initial contract
    Feb 12 - Site Visit
    Feb 27 - New design after site visit, another contract signed
    March 5 - Plans submitted to city
    March 19 - Permit approved by city
    April 24 - Installation started. Wrong panels delivered.
    April 25-26 - Installation completed, but electrical boxes installed in wrong location. LA Solar advised to continue with process and fix location later. Crew also left wooden palette on property.
    May 1 - First site inspection. Didn’t pass because of solar breaker problem.
    May 8 - 2nd inspection appointment, but cancelled because LA Solar doesn't show up.
    May 13 - 3rd inspection, passed.
    May 15 - Received bill for work, I said I wouldn’t pay until job was finished correctly. Salesperson said the CEO said they couldn’t move the equipment for free. I separately emailed CEO who agreed to move it.
    May 17 - System turned on.
    May 21 - Crew returned, put the equipment in the correct position, and painted conduit. Only remaining item is for them to come remove the wooden palette the panels came on.

    15 people found this helpful
    Toni Brooks
    Installer
    Response from LA SOLAR GROUP, NEVADA SOLAR GROUP, TEXAS SOLAR GROUP
    Responded May 22, 2019
    Response from LA SOLAR GROUP, NEVADA SOLAR GROUP, TEXAS SOLAR GROUP
    Responded May 22, 2019

    Hello " BM" Please provide your project name so we can have management contact you to assist on the project issues. Thank you for bringing to our attention, we look forward to resolving your concerns.

  • "the way every business should be run"

    Reviewed Apr 01, 2019
    "the way every business should be run"

    Reviewed Apr 01, 2019

    i cannot sing their praises enough. friendly and attentive to everything, super helpful, totally on top of it. =)

    1 person found this helpful
    Siranush Zakaryan
    Installer
    Response from LA SOLAR GROUP, NEVADA SOLAR GROUP, TEXAS SOLAR GROUP
    Responded Mar 05, 2020
    Response from LA SOLAR GROUP, NEVADA SOLAR GROUP, TEXAS SOLAR GROUP
    Responded Mar 05, 2020

    Thank you for your kind words and welcome to LA Solar Group Family. Your opinion is important to us.

  • "Amazing customer service"

    Reviewed Apr 01, 2019

    LA Solar installed panels on our house about 5 years ago. The system works amazingly well, just as designed with great output. The customer service is really great too. They alert us if there is any small technical issue with the system and come and fix it right away before we would even know there is an issue. I would highly recommend them.

    1 person found this helpful
    Siranush Zakaryan
    Installer
    Response from LA SOLAR GROUP, NEVADA SOLAR GROUP, TEXAS SOLAR GROUP
    Responded Mar 05, 2020
    Response from LA SOLAR GROUP, NEVADA SOLAR GROUP, TEXAS SOLAR GROUP
    Responded Mar 05, 2020

    Thank you, we really appreciate you taking the time out to share your experience with us. Your opinion is important to us.

  • "LA Solar Group is the Best Company for your Solar Needs!"

    Reviewed Mar 25, 2019
    "LA Solar Group is the Best Company for your Solar Needs!"

    Reviewed Mar 25, 2019

    I received 6 quotes from various companies on the EnergySage website. I went with LA Solar Group because of their 25-year production guarantee, product/labor & roofing warranty. Also, because they install premium equipment and their reviews. I didn’t want to skimp on an investment this big. They weren’t the lowest quote for price/watt but they were the best quote I received. Some of the reviews seemed questionable, I have trouble believing they are about the same company. My experience was outstanding!

    My system consists of 23, 330 watt Panasonic panels with SolarEdge string inverters with optimizers. I can monitor the production through the SolarEdge app on my phone or computer.

    Daniel Medford and Gary Lubin at LA Solar Group were very helpful and thorough answering all my questions and getting me just what I wanted on my system. I was particularly concerned with the high temps my location experiences throughout summer and the performance of the solar panels. They adjusted my quote to what I needed.

    I had some financing challenges and my solar consultant worked very hard to find me financing. Megan DeSilva at Salal Credit Union kept working with me until they could approve me for my loan.

    My solar journey began Oct 2018 and was completed by Jan 2019. Being the end of the year, there were some scheduling constraints but my consultant worked hard to get my system installed before the end of the year so I could claim the 30% federal investment tax credit (ITC) on my taxes this year.

    My installation went off without any problems, they took care of all the permits, the site was left clean and the crew were very courteous and professional. They answered all of my questions and explained my system to me so I knew what to expect. I also noticed they wore safety equipment during the installation, less professional companies will skimp on saftey but it was important to me.

    I received my PTO a couple days later and I got a rebate on my Panasonic solar panels so that was nice little bonus.

    My co-worker bought through another company (not through EnergySage) and bought a system that was roughly twice my cost and even spent $5,000 more but his system only produces half as much energy.

    I highly recommend LA Solar Group!

    1 person found this helpful
    Siranush Zakaryan
    Installer
    Response from LA SOLAR GROUP, NEVADA SOLAR GROUP, TEXAS SOLAR GROUP
    Responded Mar 05, 2020
    Response from LA SOLAR GROUP, NEVADA SOLAR GROUP, TEXAS SOLAR GROUP
    Responded Mar 05, 2020

    Welcome to LA Solar Group Family and Thank you for your detailed review. We work hard to meet expectations like your, and we are happy to hear we hit the mark for you.

  • "Use another company"

    Reviewed Mar 22, 2019

    Do yourself a favor and pay a little more to use another company. LA Solar was my cheapest quote, and I see why. The system is working fine, but it was absolutely not worth the hassle of working with them.

    12 people found this helpful
  • "Happy client w/ up & running solar panels"

    Reviewed Mar 10, 2019
    "Happy client w/ up & running solar panels"

    Reviewed Mar 10, 2019

    Very happy with L.A. Solar from start to PTO of the solar panels. I am happy with the team that was assigned to me, they were very professional and got the job done. Started with Nicholai who came to my home, checked out the premise, worked with me on the quote and answered the never ending list of questions I had. Nicholai was very responsive, managed the project well and kept me posted with progress of the project along the way. Also, due to the consistent rains in December, my initial panel installation date was pushed back, but because of my tight travelling schedule, the operation team went out of their way, worked with my schedule, came on a Sunday to get the panels up….many thanks to Alex & his team! The solar panels are up and running and it’s super cool :).

    1 person found this helpful
    Siranush Zakaryan
    Installer
    Response from LA SOLAR GROUP, NEVADA SOLAR GROUP, TEXAS SOLAR GROUP
    Responded Mar 05, 2020
    Response from LA SOLAR GROUP, NEVADA SOLAR GROUP, TEXAS SOLAR GROUP
    Responded Mar 05, 2020

    Thank you so much for your kind words and Welcome to LA Solar Group Family. We work hard to meet expectations like your, and we are happy to hear we hit the mark for you.

  • "All my Demands Met with Aplomb"

    Reviewed Mar 06, 2019
    "All my Demands Met with Aplomb"

    Reviewed Mar 06, 2019

    I sought the advice and estimates of many installers. The majority would not install in Southern California on a standing seam metal roof. Of the 8 installers contacted, only 2 would design a grid-tied solar system that met my needs. Only LA Solar offered superior products and vastly lower price. I toured their installation offices twice: Once to see their physical presence and a second time to sign the contract. The process took about 60 days, as I wanted to explore all my options from panel manufacturers, inverter types, and battery back-up systems. LA solar Group met all my demands, and my system will be installed soon. I was most surprised how quickly my electric utility approved the project too!

    1 person found this helpful
    Siranush Zakaryan
    Installer
    Response from LA SOLAR GROUP, NEVADA SOLAR GROUP, TEXAS SOLAR GROUP
    Responded Mar 05, 2020
    Response from LA SOLAR GROUP, NEVADA SOLAR GROUP, TEXAS SOLAR GROUP
    Responded Mar 05, 2020

    Welcome to LA Solar Group Family, Ismael. We put customer experience and satisfaction as our priority, Thanks for your kind words.

  • "Happy Customer"

    Reviewed Feb 06, 2019

    We learn about LA Solar from Energysage.com. My system when live on Jan 2019. LA Solar was the first one provided the quote and price is fair compare to other company. It took me 4 months from signing the contract to finishing the project. Two main reason we picked LA Solar over others. 1st. 25 year warranty on panels and guarantee on the production. 2nd. Gary Lubin. He is very professional. Without his assistant thru the way, I will feel very lost. Highly recommend to reach out to him and LA Solar group.

    2 people found this helpful
    Siranush Zakaryan
    Installer
    Response from LA SOLAR GROUP, NEVADA SOLAR GROUP, TEXAS SOLAR GROUP
    Responded Mar 05, 2020
    Response from LA SOLAR GROUP, NEVADA SOLAR GROUP, TEXAS SOLAR GROUP
    Responded Mar 05, 2020

    Thank you for your kind words and detailed review. We really appreciate you taking the time out to share your experience with us.

  • "updated review for satisfied customer"

    Reviewed Dec 05, 2018
    "updated review for satisfied customer"

    Reviewed Dec 05, 2018

    I chose LASOLAR because of the reviews from energysage. They were a mid point price wise but it seemed like they were professional and stood behind their product with the 25 year warranty on panels and the installs all went according to their time table. My panels went online on 11/28/18. There was an issue with my roof which initially made me lower my rating and this led me to need to work through some other issues but through it all Gary Lubin was just great about everything and helped resolve or worked with me about getting all issues corrected. He was honest about price when I needed to get a new roof and was willing to make things happen faster so that after having to get a new roof ( by a different company) my solar system would be back up the next day (1/11). This was not a short process to get this all done especially during the holiday season but through it all Gary was great. I still think customers need to be get more roofing evaluations before they install solar but Gary and his efforts have made me comfortable with giving them 5 stars. I would suggest customers reach out to him if you run into any issues with the company.

    5 people found this helpful
    Siranush Zakaryan
    Installer
    Response from LA SOLAR GROUP, NEVADA SOLAR GROUP, TEXAS SOLAR GROUP
    Responded Mar 05, 2020
    Response from LA SOLAR GROUP, NEVADA SOLAR GROUP, TEXAS SOLAR GROUP
    Responded Mar 05, 2020

    Thank you so much for your kind words. Gary is more than happy to hear this from you! We count ourselves lucky for customers like you.

  • "Very Long Delays, Poor Work & Service"

    Reviewed Nov 30, 2018
    "Very Long Delays, Poor Work & Service"

    Reviewed Nov 30, 2018

    We got several quotes and interviewed several solar companies back in July. Signed with LA Solar in August. LA Solar was actually the most expensive of the bids but the indicated they could do the project very quickly and would manage all the subcontractors.

    Four months later we still do not have solar, my husband (he is an architect) has had to manage all the subcontractors because the work being done was poor quality or incomplete. We've been waiting on a date for panel installation and they don't respond to our emails or calls.

    We thought LA Solar's premium pricing would mean premium service and higher quality work but in fact it's just premium pricing and poor quality of work and service.

    I would suggest using a vendor that is more professional.

    10 people found this helpful
  • "Thanks to Eric Shabtai"

    Reviewed Nov 29, 2018

    I was in the market for a Solar Company. I gave EnergySage a try. I have signed up with 2 different solar companies and was dissatisfied until I met Eric of LA Solar Group.. He kept things speed up from building my system on paper up to the final signing of completion. He kept me connected 3 way call with the loan company. His price and quality of material topnotch with 25 warranty. He answers my queries night or day which was the most important aspect to me. The full process up to where Edison gives you the permit to operate was seamless. The installation crew Levi and Jon were also courteous and let you know what they accomplish for the day. If you want to get the right Solar Company the first time, do yourself a favor ask for Eric when you call LA Solar 760 8800 700. I'm very happy with my solar company.

    4 people found this helpful
    Siranush Zakaryan
    Installer
    Response from LA SOLAR GROUP, NEVADA SOLAR GROUP, TEXAS SOLAR GROUP
    Responded Mar 05, 2020
    Response from LA SOLAR GROUP, NEVADA SOLAR GROUP, TEXAS SOLAR GROUP
    Responded Mar 05, 2020

    Welcome to LA Solar Group Family and thank you for your detailed review. We really appreciate you taking the time out to share your experience with us.

  • "Initial long waiting - Good installation"

    Reviewed Nov 07, 2018
    "Initial long waiting - Good installation"

    Reviewed Nov 07, 2018

    I requested my project through EnergySaga. LA Solar is not the lowest bid, but close to the lowest. I like their 20 years of warranty. We signed the contract by the end of July, and paid the $1000 deposit. Today is 11/6/2018, and I still did not see anything. I called them in early Oct, and was surprised to know that the sale person I worked with left the company. The person I called had no idea about the progress of my project. I still do not know whether they filed the permit application or not. They promised to give me regular update, nothing happened.

    EDIT: After I posted review, Gary contacted me and greatly speeded up the process. The project was installed on 11/15. I am pretty happy with the installation. Waiting for it to turn on.

    The system was on since 11/28. Initial production was not idea. They fixed the problem later. On a clear winter day, the 6.27KW system produces 18-19 KWH a day. The design goal was to produce 9000KWH a year. Waiting to see how much it produce in the summer time.

    6 people found this helpful
    Siranush Zakaryan
    Installer
    Response from LA SOLAR GROUP, NEVADA SOLAR GROUP, TEXAS SOLAR GROUP
    Responded Mar 05, 2020
    Response from LA SOLAR GROUP, NEVADA SOLAR GROUP, TEXAS SOLAR GROUP
    Responded Mar 05, 2020

    Thank you for sharing your experience with us, Randy and thank you for being an LA Solar Group customer. Please let us know if you have any questions for us.

  • "Great start anxious ending"

    Reviewed Nov 01, 2018

    Much delayed final inspection accompinied with numerous phone calls and texts which went unanswered. Needless to say this situation could have been avoided by the service dept. Final resolution only resulted after a detailed complaint sent to the CEO. who acted promptly to settle inspection and approval of the system.

    5 people found this helpful
    Siranush Zakaryan
    Installer
    Response from LA SOLAR GROUP, NEVADA SOLAR GROUP, TEXAS SOLAR GROUP
    Responded Mar 06, 2020
    Response from LA SOLAR GROUP, NEVADA SOLAR GROUP, TEXAS SOLAR GROUP
    Responded Mar 06, 2020

    Thank you for your feedback, your opinion is important to us. Please let us know if you have any questions for us.

  • "Clear, concise review of solar needs"

    Reviewed Oct 13, 2018
    "Clear, concise review of solar needs"

    Reviewed Oct 13, 2018

    Nicholai Hansen did a site visit at our home when we were considering solar. He was extremely helpful in identifying our needs and explaining how potential issues would be addressed. His knowledge of solar, and patience in answering multiple questions, was very much appreciated. He was especially helpful in explaining how the SDGE TOU rates work and how solar would impact future bills. His follow up and communications were always prompt and fully addressed concerns.

    1 person found this helpful
    Siranush Zakaryan
    Installer
    Response from LA SOLAR GROUP, NEVADA SOLAR GROUP, TEXAS SOLAR GROUP
    Responded Mar 05, 2020
    Response from LA SOLAR GROUP, NEVADA SOLAR GROUP, TEXAS SOLAR GROUP
    Responded Mar 05, 2020

    Welcome to LA Solar Group Family, Phyllis. Thank you for sharing your experience with us. You opinion is important to us.

  • "Fast, efficient, with excellent service"

    Reviewed Oct 10, 2018
    "Fast, efficient, with excellent service"

    Reviewed Oct 10, 2018

    I had teetered on the idea of going solar for awhile. My electric bill was upwards of $350 on the high end and averaging $175 on the low end. We had been in our home for just over 4 years and this was our average electric bill depending on the season. It gets particularly hot in the area we live so a/c is a must during the summer. After comparing quotes through Energy Sage, LA Solar came in with the best value. Not necessarily the cheapest but certainly best value overall and their team is incredibly efficient. We were on a crunch to get the project complete within 6 weeks so that I could take advantage of the energy credit before the new year. LA solar got it done. Huge thanks to our rep Nicholai who streamlined the entire process and was incredibly knowledgeable and responsive to any questions or concerns I had, still checks in from time to time to see how our system is doing. We are 10 months into it and I’ve basically wiped out my energy bill completely. It’s the best investment I’ve made as a home owner.

    2 people found this helpful
    Siranush Zakaryan
    Installer
    Response from LA SOLAR GROUP, NEVADA SOLAR GROUP, TEXAS SOLAR GROUP
    Responded Mar 05, 2020
    Response from LA SOLAR GROUP, NEVADA SOLAR GROUP, TEXAS SOLAR GROUP
    Responded Mar 05, 2020

    Welcome to LA Solar Group Family and thank you for your detailed review. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for customers like you.

  • "Solar, battery, EV all done. Long, arduous process for us."

    Reviewed Oct 10, 2018
    "Solar, battery, EV all done. Long, arduous process for us."

    Reviewed Oct 10, 2018

    Final revision (11/27):

    Keep in mind that we are extremely detail oriented and a contractor's nightmare. We know it, but it's clear from the outset they know what they're getting into with us. If there was a 3.5 star rating, we would give that but we are giving them the benefit of the doubt.

    LA Solar Group installed a 25 panel Panasonic system, Powerwall 2.0, and a 100A charging circuit for a middle of the road cost (not the cheapest, not the most expensive). It took a little over 60 days from deposit to starting the project. It took a month to complete the solar and about 3 weeks for the battery and charging circuit. Total was again about 60 days. We tried to lay out all the details we wanted in advance some of which related to attachments, methods, etc. They get acknowledged, but still, many of the details get lost in the process.

    They have a different team each day. The previous team doesn't care much about the next team. Then if there are multiple parts to the project like ours (solar, battery, EV), the teams definitely don't plan for the next project. It's a big operation and their on-site teams really have little to no oversight. Sure, they send progress pictures and completed task pictures, but that's only a sliver of what goes on. A quality control person or supervisor never steps foot on the property to see it first hand. Simple things like sloppy workmanship, dropping tools purposely, fit and finish, etc. don't show up in those pictures. There are many details that would just get covered up unless you call them on it (e.g., electrical techniques, roof waterproofing techniques, wire gauge selection, sloppy connections, loose fitments, and others). The installers don't use more than tapping their hammer to look for rafters. There are many finder holes under the tiles, and hopefully they sealed them all. Some of the flashings needed to be redone. Some of the permits needed to . In the end, it took over a month for just the solar spread out over 4 days. We are happy with the solar but are still weary about some of the penetrations.

    The EV ended up perfect, but was not a priority till the end and needed to be redone after one team installed their standard "EV outlet". With better oversight, they would have known it was to be a 100A circuit for a Tesla Wall Connecter (we provided) with room to expand. After some back and forth, the final product is what was expected and professionally done. I did double check and needed to resecure and torque some of the connections to the specifications here.

    The battery was actually installed ahead of schedule. This, I commend them on. But again, the process took an extra day than the planned two days and took about 3 weeks start to finish. Their information of the site wasn't complete. They ended up opening the wall up. I noticed they ran aluminum wire to the gateway (appropriately sized from my inspection) rather than copper. It was clear here that the battery was not initially planned for by the solar installers because several things related to the solar needed to be rerouted. I note this but acknowledge it may have been to pass inspections and PTO for the solar.

    The final repairs and touch ups to the walls are acceptable but again, I needed to point out some deficiencies prior to this.

    Overall, we have a working system as contracted. For us, the devil is in the details and there were many opportunities for better quality and efficiencies so the rating accounts for this. There were MANY communications required to advocate for ourselves and the rating accounts for this. The senior leadership really wants to gain your trust and approval and the rating accounts for this too. But they are no longer a small installer and had difficulty executing (sales, planning, installation) to our level of expectation.

    8 people found this helpful
    Siranush Zakaryan
    Installer
    Response from LA SOLAR GROUP, NEVADA SOLAR GROUP, TEXAS SOLAR GROUP
    Responded Mar 06, 2020
    Response from LA SOLAR GROUP, NEVADA SOLAR GROUP, TEXAS SOLAR GROUP
    Responded Mar 06, 2020

    Thank you for sharing your experience with us. Your opinion is important to us. We put customer experience and satisfaction as our priority!

  • "Very smooth installation."

    Reviewed Oct 10, 2018

    I have selected LA solar for my house with 15 Panasonic panels. Their price is very reasonable. The system has been up and running for a week. The production is expected. The whole installation process is very smooth and on schedule.

    1 person found this helpful
    Siranush Zakaryan
    Installer
    Response from LA SOLAR GROUP, NEVADA SOLAR GROUP, TEXAS SOLAR GROUP
    Responded Mar 06, 2020
    Response from LA SOLAR GROUP, NEVADA SOLAR GROUP, TEXAS SOLAR GROUP
    Responded Mar 06, 2020

    Thank you for being an LA Solar Group customer and sharing your experience with us. We are glad to hear that you are happy with us.

  • "Love our Solar"

    Reviewed Oct 07, 2018

    Had a system installed for our 1,700 square foot home in San Diego (9 Enphase micro-inverter panels). The whole process was fairly smooth mainly due to Nicholai Hansen who was always available to answer my questions. The process does take longer than you expect, but nothing that I couldn't live with. Also some reviews talk about delays with getting the system up and running after install. That can and does happen with any solar company and I found LA Solar to be pretty good at planning ahead for any potential issues or delays. We've had our system since January (2018) and so far we're very happy with it and with the Enphase app that lets us check our energy production whenever we want. On the fence about whether 9 panels was enough (vs. 10), but I'll figure that out after we true up in January and update the review ;)

    1 person found this helpful
    Siranush Zakaryan
    Installer
    Response from LA SOLAR GROUP, NEVADA SOLAR GROUP, TEXAS SOLAR GROUP
    Responded Mar 06, 2020
    Response from LA SOLAR GROUP, NEVADA SOLAR GROUP, TEXAS SOLAR GROUP
    Responded Mar 06, 2020

    Thank you for leaving such an amazing review and sharing your experience with us. We are glad to hear that you are happy with your new Solar System.

  • "Above and beyond"

    Reviewed Oct 05, 2018

    Nicholai and the team at LA Solar spec'ed out and installed an excellent system that meets all my electricity needs. Best of all, they were also able to do some additional electrical work in my garage to support my woodworking hobby. I would not hesitate to do business with these guys again.

    2 people found this helpful
    Siranush Zakaryan
    Installer
    Response from LA SOLAR GROUP, NEVADA SOLAR GROUP, TEXAS SOLAR GROUP
    Responded Mar 06, 2020
    Response from LA SOLAR GROUP, NEVADA SOLAR GROUP, TEXAS SOLAR GROUP
    Responded Mar 06, 2020

    Thank you so much for your kind words, Dan. We work hard to meet expectations like your, and we are happy to hear we hit the mark for you.

  • ""Great Solar Company – Satisfied Customer""

    Reviewed Oct 05, 2018
    ""Great Solar Company – Satisfied Customer""

    Reviewed Oct 05, 2018

    I had a system installed last April about 6 months ago. I worked with Nicholai Hansen. He was extremely helpful, professional and an easy going person. It was a great pleasure to working with him. He was always honest and gave answers to all of my questions very promptly and believe me, I had a lot of questions because of analytical background. I would be honest that I was little apprehensive about the fact that this company is based in LA and lot of local companies are physically available in my area. Finally, I chose LA Solar Group based on the quotes, good yelp reviews and partly for Nicholai’s great interactions with me. I have absolutely no regrets. Their installation was timely, hassle free and without any issues. I will definitely recommend LA Solar to my friends.

    1 person found this helpful
    Siranush Zakaryan
    Installer
    Response from LA SOLAR GROUP, NEVADA SOLAR GROUP, TEXAS SOLAR GROUP
    Responded Mar 06, 2020
    Response from LA SOLAR GROUP, NEVADA SOLAR GROUP, TEXAS SOLAR GROUP
    Responded Mar 06, 2020

    Thank you for being an LA Solar Group customer. We are so grateful for the pleasure of serving you.

  • "The worst service! We were not important or a priority at all!"

    Reviewed Oct 04, 2018
    "The worst service! We were not important or a priority at all!"

    Reviewed Oct 04, 2018

    We started everything very early March, in order to have our solar up and working before summer and the real hot months. Well due to LA Solar prioritizing everything a head of us and lying to us over and over we did not get our solar up and running until August! We spent three months begging for them to come out. They would give us a date and my husband would take the whole day off from work and they would never show up or even call. This happened five times over two months. They blamed the county inspectors and after three times we called the county inspectors to find out the issue and they told us they never changed any date or time that LA Solar kept doing that. They have awful customer service, I called 2 weeks after I signed the contract to ask when they will be coming out. They said they would call me in a week and never did. I called them 8 more times and left messages and emailed over three weeks and NEVER got a return call. So they got their money and did nothing for us. My husband then called and demanded to speak to someone in charge after they finally came out and put a nail through a wire and we lost power to half our house. They tried to blame us but finally sent a electrician out who validated they caused the outage for two days. They left a huge mess in our yard all their boxes and wire and nails and screws all over our driveway. We have horses and I was worried that one of our horses would step on something and get injured. We asked over and over again if someone could come clean up their mess. After over a month finally someone came and did a awful job picking up. I finally picked up everything myself. Once we got everything hooked up we had to get an inspection. We failed the inspection TWICE due to their slop! Then we found out we could not turn anything on because LA Solar did not get the right permit for our house so we had to wait another 3.5 weeks for the right permit from San Diego County. It was an unforgettable experience and one I NEVER want to go through again! After all that we asked for them to pay our June and July Electric bills since we should have had solar at that time and the multiple hold ups and delays were all their fault and now we are getting no response. This is how they work..... AWFUL AWFUL AWFUL! Stay away unless you want lots of headaches and frustration!!!!!

    9 people found this helpful
  • "Very Pleased"

    Reviewed Oct 03, 2018

    Energy Sage was fantastic. They had the information I needed to educate me on what to look for. Then, I was able to get quotes through them without being pestered by vendors. Finally, the laid out the quotes in an easy to compare formate that helped me make a desision. Great resource!

    1 person found this helpful
    Siranush Zakaryan
    Installer
    Response from LA SOLAR GROUP, NEVADA SOLAR GROUP, TEXAS SOLAR GROUP
    Responded Mar 06, 2020
    Response from LA SOLAR GROUP, NEVADA SOLAR GROUP, TEXAS SOLAR GROUP
    Responded Mar 06, 2020

    Thank you for taking the time to share your experience with us. We are glad to hear that you are happy with us. Your opinion is important to us.

  • "Great solar company!"

    Reviewed Oct 02, 2018

    LA Solar Group offers top of line solar systems for the best price. I had 14 Panasonic panels with enphase micro inverters installed, their sales manager Gary worked with me on the price and beat all other offers, he also was able to match the best financing offer out on the market right now! Gary and His assistant Natasha were there to answer any questions along the way. The install team led by Levi also did a great and clean job patching up holes and painting conduit to match my home(I provided matching paint). Overall I received great service from LA solar group.

    2 people found this helpful
    Siranush Zakaryan
    Installer
    Response from LA SOLAR GROUP, NEVADA SOLAR GROUP, TEXAS SOLAR GROUP
    Responded Mar 06, 2020
    Response from LA SOLAR GROUP, NEVADA SOLAR GROUP, TEXAS SOLAR GROUP
    Responded Mar 06, 2020

    Thank you so much for sharing your experience with us. We are glad to hear that you are happy with our service. We count ourselves lucky for customers like you.

  • "No regrets"

    Reviewed Oct 02, 2018

    I had a system installed in March 2018 (7 months ago). So far, I'm very pleased with everything about it. The crew arrived at the time promised, they were all very professional and obviously competent, and the job was done within about four hours. I chose LA Solar based on the quotes sent to me from Energysage and have absolutely no regrets. From my first communication with them, everything was as promised, prompt and courteous.

    3 people found this helpful
    Siranush Zakaryan
    Installer
    Response from LA SOLAR GROUP, NEVADA SOLAR GROUP, TEXAS SOLAR GROUP
    Responded Mar 06, 2020
    Response from LA SOLAR GROUP, NEVADA SOLAR GROUP, TEXAS SOLAR GROUP
    Responded Mar 06, 2020

    Thank you so much for your kind words. We work hard to meet expectations like your, and we are happy to hear we hit the mark for you.

  • "Good Price, Clean Installation"

    Reviewed Sep 18, 2018
    "Good Price, Clean Installation"

    Reviewed Sep 18, 2018

    Overall I am pretty happy with the system. There were a couple of glitches in the financing process but we got them handled and the system is up and running.

    In direct sun with no shade the system hits 6k of output as advertised. As soon as one panel sees shade the numbers drop quickly. The daily output of 40K is a little lower than planned so we are getting a quote for three more panels.

    There is something very Kuhl about watching our meter with a negative number all day long, even when charging the KuhlToys Chevy Volt and running the hot tub.

    I think the addition of the three panels will cover the difference we need to hit our goal of net zero grid power. I know that isn't the most cost effective way to do it, but I figured I can therefore I should.

    We compared several other companies and Simon was the easiest to communicate with and called back quickly. Two other companies never called back. Our second choice was Tesla directly. The cost was higher and they didn't have any credits left for the battery installation, never mind it took a couple days to get a return call each time they are so busy.

    The only glitch during installation is that the crew called for final inspection before they started and one guy didn't show up so we delayed activation about a week. Otherwise everything went well. Earning four stars from me is tough, and so is earning my business, which they did.

    2 people found this helpful
    Siranush Zakaryan
    Installer
    Response from LA SOLAR GROUP, NEVADA SOLAR GROUP, TEXAS SOLAR GROUP
    Responded Mar 06, 2020
    Response from LA SOLAR GROUP, NEVADA SOLAR GROUP, TEXAS SOLAR GROUP
    Responded Mar 06, 2020

    Thanks for leaving us such a wonderful review, Scott! We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Thanks for your kind words.

  • "Delays, lack of communication, poor customer service."

    Reviewed Sep 17, 2018
    "Delays, lack of communication, poor customer service."

    Reviewed Sep 17, 2018

    We started our "Solar Journey" as the company states once you've committed to their services and how your project is to be financed, in April of this year. Permits attained, we were anticipating notification of when our solar system would be installed. Two months passed. No calls, no emails with info on a install date. Finally a call placed in late June to LA Solar resulted in a impromptu install date that was another 3 weeks out. The system has been installed but yet to be "PTO"; it's not currently operating. I was told by the installers an inspector had come out and looked at some part of the install and I should expect a PTO 1-5 days, could be sooner since the inspector saw what they needed to see.. A day or two later, LA Solar emails me and tells me the PTO is 1-3 weeks. It has been 7 plus weeks since my system has be installed and not operating. Playing email tag with their customer service has been very frustrating; It appears that there are some details to our solar install that have yet to be completed. So when we've followed up on emails with questions, the responses are from another person.
    Talking with a neighbor of mine across the street last Monday, he mentions he's getting a new roof installed plus solar. His roof installed in 3 days. Today I'm watching his solar be installed. Not by LA Solar. This has been the worst home improvement I've experienced.

    6 people found this helpful
    Toni Brooks
    Installer
    Response from LA SOLAR GROUP, NEVADA SOLAR GROUP, TEXAS SOLAR GROUP
    Responded Nov 05, 2019
    Response from LA SOLAR GROUP, NEVADA SOLAR GROUP, TEXAS SOLAR GROUP
    Responded Nov 05, 2019

    Hello, My name is Cheyenne and I appreciate you expressing your concern and I would like you to know that we have not forgotten about you. Please feel free to reach out to me directly. I would like to follow up with you and see what I can do to ensure your experience with us is exceptional from here on. My direct line is 747.247.353. Thank you and as always, we appreciate your business.

  • "Purchase and installation of my Solar Power System"

    Reviewed Aug 16, 2018
    "Purchase and installation of my Solar Power System"

    Reviewed Aug 16, 2018

    The LA Solar Group installed our system yesterday - 08/16/2018 - and now all that remains is the PTO from our local utility company. We live in Northern California near to San Francisco.

    Our project started in early June using EnergySage's web site. Within a few days we had scheduled on-site meetings with about 6 installation companies.

    LA Solar representative ( Taylor M ) was, by far, one of the best exponents of the benefits of solar energy we met and his representation of LA Solar Group was flawless in my opinion. By 'flawless' I mean he was clear in his explanations, acknowledged instances where a competitor's product or feature was better and he never stooped to making derogatory comments about other companies who might be bidding for our business. The proposal we received was very appealing and featured, very high quality panels, exceptional warranties for all system components, a 25 year guaranteed production schedule and state of the art monitoring app.

    Once we had created a short list of preferred vendors LA Solar Group were pro-active in trying to carve out the best solution and deal for our situation. Even after we had signed a contract, ( June 27 )their engineering team found a way to reduce the overall cost by over $1000 without compromising on panel quality or system capacity. To be clear, LA Solar Group's proposal ( including the cost:benefit analysis) was the best we received even before the price reduction!!

    The building permit and utility company meter applications were executed ( July 17 ) on time and efficiently and managed 100% by LA Solar Group.

    Their installation team arrived on time and their lead installer took time to go over the technical plans as well as what I should expect for the duration of the day. The installation team were clearly well trained and very conscientious about the quality of their work as well as the impact ( or lack thereof ) their work might have on me and my family. The City Building Inspector approved their work during their first visit.

    I now await the PTO but I would strongly recommend LA Solar Group to anyone considering a solar system for their home or business.

    5 people found this helpful
    Siranush Zakaryan
    Installer
    Response from LA SOLAR GROUP, NEVADA SOLAR GROUP, TEXAS SOLAR GROUP
    Responded Mar 06, 2020
    Response from LA SOLAR GROUP, NEVADA SOLAR GROUP, TEXAS SOLAR GROUP
    Responded Mar 06, 2020

    Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for customers like you.

  • "Good"

    Reviewed Jul 09, 2018

    Took longer than expected but system was installed successfully,

    2 people found this helpful
    Siranush Zakaryan
    Installer
    Response from LA SOLAR GROUP, NEVADA SOLAR GROUP, TEXAS SOLAR GROUP
    Responded Mar 06, 2020
    Response from LA SOLAR GROUP, NEVADA SOLAR GROUP, TEXAS SOLAR GROUP
    Responded Mar 06, 2020

    Thank you for your feedback. We are glad to hear that you are happy with your Solar System. Your experience and satisfaction is our priority!

  • "Overall, a good experience"

    Reviewed Jul 06, 2018

    Overall, a great experience. Had a few bumps in the road, but Nicholai was indefatigable in helping me get things resolved and getting my solar up and running!

    1 person found this helpful
    Siranush Zakaryan
    Installer
    Response from LA SOLAR GROUP, NEVADA SOLAR GROUP, TEXAS SOLAR GROUP
    Responded Mar 06, 2020
    Response from LA SOLAR GROUP, NEVADA SOLAR GROUP, TEXAS SOLAR GROUP
    Responded Mar 06, 2020

    Thank you so much for sharing your experience with us. We are glad to hear that you are happy with you Solar System.

  • "Cost Competitive, Responsive, Professional"

    Reviewed Jun 06, 2018
    "Cost Competitive, Responsive, Professional"

    Reviewed Jun 06, 2018

    I am extremely satisfied with my experience having solar installed by LA Solar Group. I received a very competitive quote from them originally and they reduced their quote to match the lowest priced competitor. They were able to accommodate my request for a particular mounting hardware for the roof installation. LA Solar group was the most responsive company I have ever worked with responding to my emails within the hour and phone call follow-ups throughout the entire process. They worked very quickly (6 weeks total) from quote, planning, permits, and installation to obtain PTO to meet a SDGE grandfathering deadline for TOU plans, which I was very happy about. There were no issues with installation, permitting, or the system operation. I typically do not write reviews, but I was compelled to based on this company's stellar performance. I have also referred this company to my co-workers. I worked with Nicholai, Lara, and Daisy throughout the journey, great job and many thanks!

    4 people found this helpful
    Siranush Zakaryan
    Installer
    Response from LA SOLAR GROUP, NEVADA SOLAR GROUP, TEXAS SOLAR GROUP
    Responded Mar 06, 2020
    Response from LA SOLAR GROUP, NEVADA SOLAR GROUP, TEXAS SOLAR GROUP
    Responded Mar 06, 2020

    Thank you so much for your kind words, Joseph. We work hard to meet expectations like your, and we are happy to hear we hit the mark for you.

  • "LA Solar Group Provided Best Service and Competitive Pricing!"

    Reviewed May 14, 2018
    "LA Solar Group Provided Best Service and Competitive Pricing!"

    Reviewed May 14, 2018

    I used energysage to collect potential bids for my home solar need. And Dan of LA Solar Group came out ahead as a knowledgeable, trust-worthy, and energetic person to help me to my best offer without any sale presure. Trust-Worthy: I preferred to use emails so Dan kept me informed of all steps (site survey, contract review, deposit, delivery, installation, inspection, payments and final roll-out) via email promptly and exactly as planned/promised. We never need to meet! Knowledgeable: He educated me to choose the best option for the money to meet my exact need. Energetic: Dan went out of his way to make the price negotiation and contract signing very pleasant. I got site survey even before having to sign any contract or any commitment. All were due to Dan's eager to make my plan possible within my timelines. Few months after my home solar operates, I got a credit with SCE! Thanks to LA Solar Group and sunny California weather.

    Based on my experience, I would recommend LA Solar Group to everyone. You will have time to find out yourself.

    4 people found this helpful
    Siranush Zakaryan
    Installer
    Response from LA SOLAR GROUP, NEVADA SOLAR GROUP, TEXAS SOLAR GROUP
    Responded Mar 06, 2020
    Response from LA SOLAR GROUP, NEVADA SOLAR GROUP, TEXAS SOLAR GROUP
    Responded Mar 06, 2020

    Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for customers like you.

  • "panasonic install by LA solar"

    Reviewed Mar 29, 2018
    "panasonic install by LA solar"

    Reviewed Mar 29, 2018

    LA solar did a great job at a great price. I knew I wanted panasonic panels and energy sage enabled me to compare quotes for panasonic systems. The quote from LA solar was low but not the lowest. I had a few companies come to the house and, while LA solar did not give the most personable sales pitch, I thought it was the most informed and honest. They were willing to negotiate a bit, and once I signed, the work was very smooth and professional from there. The only glitch was a long wait time for PG&E to give permission to operate, but that was not the fault of LA solar. I am now happily watching the system run and enjoying the savings.

    3 people found this helpful
    Siranush Zakaryan
    Installer
    Response from LA SOLAR GROUP, NEVADA SOLAR GROUP, TEXAS SOLAR GROUP
    Responded Mar 06, 2020
    Response from LA SOLAR GROUP, NEVADA SOLAR GROUP, TEXAS SOLAR GROUP
    Responded Mar 06, 2020

    Thank you so much for such a wonderful review. We are glad to hear that you are happy with you Solar System. Your experience and satisfaction is our priority!

  • "Great installation, great solar production, so-so on the paperwork"

    Reviewed Feb 28, 2018
    "Great installation, great solar production, so-so on the paperwork"

    Reviewed Feb 28, 2018

    I chose LA Solar / Bay Solar on EnergySage because they had great equipment, great warranties, great prices, and because I found their estimate to be the most accurate and customized for my project. (Some of the other quotes were pretty generic.) My consultant, Taylor, was a great guy to work with.

    We had a few snafus on the paperwork items. The first contract we signed stated that LA Solar would install a 240v car charger; due to PG&E limitations, we had to re-contract without the car charger. Also, I was anticipating that LA Solar would handle all the interactions with PG&E (changing my rate plan, processing the interconnect, etc.). They attempted all these things, but some of them didn't work. I found myself on the phone with PG&E quite a few times during the process, which was a little frustrating.

    Way more important, however: the installation was outstanding. Except for a solar array appearing on my roof, you would not have known the installers had even been to my house that day, because they left the roof, driveway, etc. completely spotless.

    The installers were professional, quick, and flexible too. For instance, I asked them to route a duct a different way (for aesthetic reasons), and it was not problem; they did it right away. They painted the ductwork to match the side of the building, to blend it in. They connected my system to my wifi (to support uploading my solar production data to the website), and educated me on the whole system. Overall, the installation team was awesome.

    And the system is producing well! I went live right before Christmas, so the days keep getting longer - it's been exciting to see the solar production #'s increasing every week!

    8 people found this helpful
    Siranush Zakaryan
    Installer
    Response from LA SOLAR GROUP, NEVADA SOLAR GROUP, TEXAS SOLAR GROUP
    Responded Mar 06, 2020
    Response from LA SOLAR GROUP, NEVADA SOLAR GROUP, TEXAS SOLAR GROUP
    Responded Mar 06, 2020

    Welcome to LA Solar Group Family and Thank you for your detailed review. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for customers like you.

  • "Great contact person"

    Reviewed Feb 28, 2018

    Nicholai, the sales rep was amazing and worked with us throughout the entire process.

    1 person found this helpful
    Siranush Zakaryan
    Installer
    Response from LA SOLAR GROUP, NEVADA SOLAR GROUP, TEXAS SOLAR GROUP
    Responded Mar 06, 2020
    Response from LA SOLAR GROUP, NEVADA SOLAR GROUP, TEXAS SOLAR GROUP
    Responded Mar 06, 2020

    Thank you so much for sharing your experience with us. Your opinion is important to us. Nicholai is more than happy to hear this from you!

  • "No response after signing the contract"

    Reviewed Dec 11, 2017
    "No response after signing the contract"

    Reviewed Dec 11, 2017

    The response was really good until I signed the contract to install the solar panels. It's been 2 months since I signed, and nothing has happened, even after me reaching out number of times during this time.

    Since I don't hear back from them after number of times I reached out, I am going with another company who wants my business.

    Even if I went with them, I would be very concerned about after care as lack of communication from them.

    Maybe because my house is located in Las Vegas, but before I went with them, I asked specifically about local offices and they confirmed that they did.

    Anyways, as they don't want my business, I will be going with another company for my solar needs.

    20 people found this helpful
  • "LA Solar - Great Experience"

    Reviewed Nov 06, 2017

    I shopped a lot of companies and read a lot of reviews before making a choice. LA Solar was not the cheapest, but they proposed what I thought was the best equipment and I went with them. The process was easy, communication was never an issue, they filed all the paperwork necessary on my behalf, always answered questions quickly, I can't come up with a complaint. And now I love checking my website and seeing how much I generate every day, its great to be your own utility company.

    3 people found this helpful
    Siranush Zakaryan
    Installer
    Response from LA SOLAR GROUP, NEVADA SOLAR GROUP, TEXAS SOLAR GROUP
    Responded Mar 06, 2020
    Response from LA SOLAR GROUP, NEVADA SOLAR GROUP, TEXAS SOLAR GROUP
    Responded Mar 06, 2020

    Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for customers like you.

  • "Great job"

    Reviewed Oct 01, 2017

    Great experience, first class service, from time we decided to purchase from they were very professional. They sent the contract online and once I we signed it they obtained the permit and did the installation in two days and it perfect. It was all done while we were at work, we did not have to be there. This was the best contracting experience we have ever experienced, can,t get better th

    2 people found this helpful
    Siranush Zakaryan
    Installer
    Response from LA SOLAR GROUP, NEVADA SOLAR GROUP, TEXAS SOLAR GROUP
    Responded Mar 06, 2020
    Response from LA SOLAR GROUP, NEVADA SOLAR GROUP, TEXAS SOLAR GROUP
    Responded Mar 06, 2020

    Thank you so much for such a wonderful review, Mike. We are so grateful for the pleasure of serving you.

  • "LA Solar"

    Reviewed Sep 29, 2017

    LA Solar did an excellent job from start to finish. Their proposal included very high-quality panels and inverter; they had quick and satisfactory responses to all questions and issues; great installation team who worked through 100+ degree heat to get the job done. Price was the best of six bids we received. I was impressed. Performance of the system so far (one month) is as expected. Final hurdle will be how the electric utility accounts for our production.

    1 person found this helpful
    Siranush Zakaryan
    Installer
    Response from LA SOLAR GROUP, NEVADA SOLAR GROUP, TEXAS SOLAR GROUP
    Responded Mar 06, 2020
    Response from LA SOLAR GROUP, NEVADA SOLAR GROUP, TEXAS SOLAR GROUP
    Responded Mar 06, 2020

    Thank you so much for your kind words, Joe. We work hard to meet expectations like your, and we are happy to hear we hit the mark for you.

  • "Bay Solar"

    Reviewed Sep 29, 2017

    Excellent experience, would have them do it again with no regrets. Our biggest problem was PG&E.

    2 people found this helpful
    Siranush Zakaryan
    Installer
    Response from LA SOLAR GROUP, NEVADA SOLAR GROUP, TEXAS SOLAR GROUP
    Responded Mar 06, 2020
    Response from LA SOLAR GROUP, NEVADA SOLAR GROUP, TEXAS SOLAR GROUP
    Responded Mar 06, 2020

    We really appreciate you taking the time out to share your experience with us. Thank you for being an Bay Solar Group customer.

  • "BAY Solar Group. Good Value and Customer Service"

    Reviewed Sep 25, 2017
    "BAY Solar Group. Good Value and Customer Service"

    Reviewed Sep 25, 2017

    Listed as LA Solar, but up here in Northern California where the Dodgers suck, they go by Bay Solar Group. Smart.

    Between getting a quote here, talking it through with Taylor. Scheduling the installation date and the various other site visits they had to make. I feel like the company was very responsive and on-time.

    I felt very good about our project. It seemed like a complicated thing, but in the end i have been educated, that it is just another construction project. It's not like Elon Musk comes and inspects and adjusts each piece of tech. So in that case, with the equipment being the same, the manufacturer warranties being same. It comes down to the experience of the company.

    While new in Northern California, they have many projects completed in Southern California. What i liked was that they have an in house crew. Even though i'm sure sub-contractors that other Solar companies use are fine as well. It just felt better knowing that these guys are part of the company.

    I got the equipment I wanted, and the price was good. I feel confident in the star values i put for value, service, and responsiveness. The Quality... i put 5 stars but it is really yet to be determined. I need to sit through a rainy season to be sure that my roof isn't a leaky mess. But they have a guarantee/warranty for that too. So ill bet that my roof will be fine.

    thanks Bay Solar.

    4 people found this helpful
    Siranush Zakaryan
    Installer
    Response from LA SOLAR GROUP, NEVADA SOLAR GROUP, TEXAS SOLAR GROUP
    Responded Mar 06, 2020
    Response from LA SOLAR GROUP, NEVADA SOLAR GROUP, TEXAS SOLAR GROUP
    Responded Mar 06, 2020

    Thank you for your detailed review. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Thanks for your kind words.

  • "Affordable, Professional, and Fast installation"

    Reviewed Jul 25, 2017
    "Affordable, Professional, and Fast installation"

    Reviewed Jul 25, 2017

    The salesman was great, the price was very affordable, the workers did a great job, Installation was fast. I'm now an energy producer, what more can I say. I would highly recommend L.A. Solar.

    3 people found this helpful
    Siranush Zakaryan
    Installer
    Response from LA SOLAR GROUP, NEVADA SOLAR GROUP, TEXAS SOLAR GROUP
    Responded Mar 06, 2020
    Response from LA SOLAR GROUP, NEVADA SOLAR GROUP, TEXAS SOLAR GROUP
    Responded Mar 06, 2020

    Thank you so much for such a wonderful review. We work hard to meet expectations like your, and we are happy to hear we hit the mark for you.

  • "Great service!"

    Reviewed Jul 09, 2017

    We shopped around for a few companies and ended up choosing LA Solar, they had great prices but most importantly, they did a great job and the customer service was excellent. They kept us updated through the whole process and made every step as simple as can be. We love our panels and we love that we are no longer giving the power company so much money. I would highly recommend them.

    2 people found this helpful
    Siranush Zakaryan
    Installer
    Response from LA SOLAR GROUP, NEVADA SOLAR GROUP, TEXAS SOLAR GROUP
    Responded Mar 06, 2020
    Response from LA SOLAR GROUP, NEVADA SOLAR GROUP, TEXAS SOLAR GROUP
    Responded Mar 06, 2020

    Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for customers like you.

  • "Very Happy with LA SOLAR"

    Reviewed Jul 04, 2017

    I did lots of research and met with several Solar Companies before deciding. LA SOLAR did a good job presenting their products and gave me their best bid right off the bat...that caused me to choose them over my first choice who had begun contracts for us. LA SOLAR promised they would be on the grid by July 1, and they far exceeded that date. The reason for the 4 stars instead of 5 is we did have some roof issues matching our tile, and this required several tries on their part, but they did stick with it until they got it right. Very nice office staff, and all workers aimed to please. I would recommend them again!

    5 people found this helpful
    Siranush Zakaryan
    Installer
    Response from LA SOLAR GROUP, NEVADA SOLAR GROUP, TEXAS SOLAR GROUP
    Responded Mar 06, 2020
    Response from LA SOLAR GROUP, NEVADA SOLAR GROUP, TEXAS SOLAR GROUP
    Responded Mar 06, 2020

    Thank you so much for such a wonderful review. We really appreciate you taking the time out to share your experience with us.

  • "Highly Recommend LA Solar!"

    Reviewed Jul 01, 2017

    We had 9kW system installed by LA Solar in December 2015 and LA Solar has stood by the system ensuring it performs as intended. We had a piece of monitoring equipment fail -- and LA Solar made sure to get the vendor to provide a replacement. We have worked with many contractors and Ara / LA Solar definitely stand out for their long term customer service. LA Solar was able to do all of this with the most competitive bid on the project -- while also working with our clay tile roof. If you are looking into solar -- we recommend having LA Solar bid your project.

    2 people found this helpful
    Siranush Zakaryan
    Installer
    Response from LA SOLAR GROUP, NEVADA SOLAR GROUP, TEXAS SOLAR GROUP
    Responded Mar 06, 2020
    Response from LA SOLAR GROUP, NEVADA SOLAR GROUP, TEXAS SOLAR GROUP
    Responded Mar 06, 2020

    Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for customers like you.

  • "Ara the owner is an engineer and hands on."

    Reviewed Jun 29, 2017
    "Ara the owner is an engineer and hands on."

    Reviewed Jun 29, 2017

    Ara makes sure your system is designed correctly. Solar City just throws salesmen at you. This is why I went with Ara, Solar City. Follow-up service if ever necessary works better also when there is a hands on boss.

    1 person found this helpful
    Siranush Zakaryan
    Installer
    Response from LA SOLAR GROUP, NEVADA SOLAR GROUP, TEXAS SOLAR GROUP
    Responded Mar 06, 2020
    Response from LA SOLAR GROUP, NEVADA SOLAR GROUP, TEXAS SOLAR GROUP
    Responded Mar 06, 2020

    Thank you so much for such a wonderful review. Ara is more than happy to hear this from you! Your experience and satisfaction is our priority!

  • "Great Company Great Price"

    Reviewed Jun 29, 2017

    I just had my solar panels installed by LA Solar Group this week and I'm extremely happy with their service. They were able to rush the installation so I can catch the deadline of meter 1.0 from my electricity company. The crew are very professional and courteous, the communication is very smooth and they left the job site very clean. My roofer recommended this company, the general manager Ara gave me a great price and helped me along the way. I highly recommend this company to anybody who is considering solar panels.

    1 person found this helpful
    Siranush Zakaryan
    Installer
    Response from LA SOLAR GROUP, NEVADA SOLAR GROUP, TEXAS SOLAR GROUP
    Responded Mar 06, 2020
    Response from LA SOLAR GROUP, NEVADA SOLAR GROUP, TEXAS SOLAR GROUP
    Responded Mar 06, 2020

    Thank you for leaving us such a wonderful review. We are glad to hear that you like your new Solar System.

  • "Happy Customer!"

    Reviewed Jun 25, 2017

    After doing my research and narrowing down to a few local solar companies, I decided to go with LA Solar because of their professionalism and reasonable pricing. The whole process was smooth and efficient from getting city permits, to installation, and inspections. The staff was very patient in answering my questions and explaining the process along the way. They're also good about responding back to you right away. I would definitely recommend LA Solar.

    2 people found this helpful
    Siranush Zakaryan
    Installer
    Response from LA SOLAR GROUP, NEVADA SOLAR GROUP, TEXAS SOLAR GROUP
    Responded Mar 06, 2020
    Response from LA SOLAR GROUP, NEVADA SOLAR GROUP, TEXAS SOLAR GROUP
    Responded Mar 06, 2020

    Thank you for sharing your experience with us. We are glad to hear that you are happy with your Solar System.

  • "satisfied"

    Reviewed Jun 24, 2017

    we installed solar panels couple of years ago . LA Solar Group was selected based on other satisfied customers. The installation, permits, and clean up after completions was done without any problems. The system has been working without any need for maintenance. We have 17 300-W panels. There is enough power for our house and two electric vehicles.

    2 people found this helpful
    Siranush Zakaryan
    Installer
    Response from LA SOLAR GROUP, NEVADA SOLAR GROUP, TEXAS SOLAR GROUP
    Responded Mar 06, 2020
    Response from LA SOLAR GROUP, NEVADA SOLAR GROUP, TEXAS SOLAR GROUP
    Responded Mar 06, 2020

    Thank you for your feedback. We really appreciate you taking the time out to share your experience with us. Your experience and satisfaction is our priority!

  • "The BEST, by far. "

    Reviewed Jun 24, 2017

    I have an efficient 14kw system from LA Solar with room for expansion and a EV car charger.

    LA Solar was, by far, the best solar company I researched. I was so excited to do solar but felt the prices were high, the return on investment took forever and that the companies were "salesy" –like car salespeople. I deeply researched 7 solar companies and my gut didn't feel good about any of them until LA Solar Group. Most of the other companies had to use more panels to deliver less electricity and the warranties and return on investment were not as good.

    LA Solar was the best rated by customers by far, had a strong financial rating, has been growing consistently and substantially for the last 5 years.

    Fast forward a year later, and they have been perfectly attentive and my system has been flawless.

    After LA Solar like the best choice, I walked into