sonnen - Profile & Reviews

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About sonnen

sonnen designs the smartest and safest residential battery systems that keep homes powered, day and night — even during power outages. With 50,000 cobalt-free batteries installed since 2010, sonnen is a global pioneer in energy storage technology. Each sonnen system comes with an unbeatable warranty and seamlessly integrates with solar and leading home automation systems for cleaner, healthier living. Learn more at sonnenusa.com.

sonnen Reviews

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mgsarcione

Verified Customer

"Some Design Limitations and Infant Mortality on Sonnen Eco Gen 2"

Reviewed Oct 10, 2018

"Some Design Limitations and Infant Mortality on Sonnen Eco Gen 2"

Reviewed Oct 10, 2018

I purchased the Sonnen Eco Gen 2 16 kWh battery to integrate with my 8.6 kW SunPower PV array to provide most of our needs off grid and have a backup capability when the grid goes down. The system was installed in May 2018 and went operational in early June. As a retired engineer I was always intrigued by solar technology and based on the state of MA and Federal tax credits, maturation of the technology, opportunity to use reduce our carbon footprint, and provide backup power in outages decided to do some research and invest in a system. I chose the Sonnen Eco series based on the battery technology being the safest (as compared to Tesla Powerball 2 and LG Chem), reviews and opportunity to use the battery daily (versus a natural gas fired generator that is loud, high maintenance, etc.) and control it remotely as we travel frequently in the winter. Within a month of operation, we had a Cat 5 cable fail thus couldn't communicate with the built in inverter. Additionally, we had a HUB board failure that prevented the front panel from shutting the battery down that needed to be replaced. Additionally I learned that I needed to call Sonnen to change operational modes from Self Consumption to Backup which I'll explain next. In Self Consumption mode, the battery takes excess energy from the PV array not used by the home and recharges it so that in the evening, instead of using power from the grid, the home uses the battery. In backup mode the battery is essentially a "generator", staying fully charged until the grid goes down. Once everything was finally fixed and diagnosed in Sept. we discovered another issue which didn't arise during the summer as our larger appliances, e.g. electric oven wasn't used. Once we fired up our electric oven, and other units such that we instantaneously exceedes the 8kW rating of the Inverter, it tripped it's internal DC breaker and shuts down. While the grid is up, and in Self Consumption mode the battery, PV array and grid are wired to share the load. However, it appears that the Sonnen whole house monitoring system is sensing the peak usage for the entire house (as compared to just the battery output itself) as appliances come on and shutting the battery down rather than self limiting itself. The Sonnen Tech and training instructor who visited us to fix the Hub board said he has always thought and taught that the Self Consumption mode should not shut down this way. So we're still waiting for Sonnen's response and operating backup mode as this limits the battery to be only used should the grid go down and will only power essential loads. Hopefully they'll figure it out and make the needed changes. What I thought would be the "Ferrari" (high end and most expensive) of solar batteries hasn't lived up to expectations.

4 people found this helpful

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Whitney Smith

Verified Customer

"High Quality Product"

Reviewed Jul 06, 2018

"High Quality Product"

Reviewed Jul 06, 2018

The Sonnen Battery is the most reliable and long lasting energy storage available today. They have been in the industry for long enough to have perfected their solution. This is a great product and the team is great to work with.

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Why Work with sonnen

Stay powered with sonnen — a global leader in safe, reliable, and long-lasting energy storage with the smartest and safest home battery technology. sonnen’s proven energy storage solutions pair with any solar system to bottle up the sun and power your home with clean energy when you need it — day and night. Adding a sonnen eco or ecoLinx to your home also keeps the power on through unexpected power outages, giving you resiliency and greater energy independence.

Chemistry is king when it comes to safe, reliable, and recyclable battery systems, and quality and safety come first. Choose from sonnen's line of scalable lithium iron phosphate technology, giving you clean, safe, long-lasting energy storage and security.
- sonnen eco keeps your family powered and comfortable with safe and long-lasting backup power and a 10 year / 10,000 cycle warranty.
- Get smarter home energy management with sonnen ecoLinx, which integrates intelligent, safe battery technology with home automation for the ultimate smart home and comes standard with an unbeatable 15-year / 15,000 cycle warranty.

Bring sonnen into your home today. Let us match you with an elite sonnen partner in your area who will customize the right solution for your unique home.

sonnen Technology Offered

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sonnen Details

Established

2008

sonnen Headquarters

2048 Weems Road, Building C
Suite C
Tucker, GA
30084 US

Affiliations

EEBA (The Energy and Environmental Building Council), CALSSA (California Storage and Solar Association), CEDIA, SEPA (Smart Electric Power Alliance), Georgia SEIA (Georgia Solar Energy Industries Association), Azione Unlimited, SEBANE, SESA (Solar and Energy Storage Association of Puerto Rico.

States served by sonnen

Alabama AL ,
Alaska AK ,
Arizona AZ ,
Arkansas AR ,
California CA ,
Colorado CO ,
Connecticut CT ,
Delaware DE ,
District of Columbia DC ,
Florida FL ,
Georgia GA ,
Hawaii HI ,
Idaho ID ,
Illinois IL ,
Indiana IN ,
Iowa IA ,
Kansas KS ,
Kentucky KY ,
Louisiana LA ,
Maine ME ,
Maryland MD ,
Massachusetts MA ,
Michigan MI ,
Minnesota MN ,
Mississippi MS ,
Missouri MO ,
Montana MT ,
Nebraska NE ,
Nevada NV ,
New Hampshire NH ,
New Jersey NJ ,
New Mexico NM ,
New York NY ,
North Carolina NC ,
North Dakota ND ,
Ohio OH ,
Oklahoma OK ,
Oregon OR ,
Pennsylvania PA ,
Rhode Island RI ,
South Carolina SC ,
South Dakota SD ,
Tennessee TN ,
Texas TX ,
Utah UT ,
Vermont VT ,
Virginia VA ,
Washington WA ,
West Virginia WV ,
Wisconsin WI ,
Wyoming WY ,
Puerto Rico PR

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sonnen - Profile & Reviews

About sonnen

sonnen Reviews

Get a custom solar estimate for your home

Get a custom solar estimate for your home

Why Work with sonnen

sonnen Technology Offered

Resource Library (2 items)

sonnen Case Studies

Get a custom solar estimate for your home

Get a custom solar estimate for your home

sonnen Details

Established

sonnen Headquarters

Affiliations

States served by sonnen