Silverline Solar

Good quality materials used at a competitive price!

good

No interest in putting the contract in place after giving quote and consultation. Waste of time on both ends.

Silverline Solar may be a good installer, I don't know. I didn't get to that stage. After getting the quote, I was trying to contact them to finalize the proposal and found out that they have a big communication issue. There is no direct phone number. The person who provided the quote had a phone number that goes to the corporate phone system. Message left there didn't get me any response. There is no direct email address to contact a particular person. Looks like there is a corporate email pool address which may result in someone contacting you, not the person you want to contact and that too not in a timely manner. Overall, I am very disappointed with the communication aspect of the company. Because of this, I am forced to look for other installers. Hope they improve this aspect of the company so they can get a lot more business. Bala

Silverline did our installation through Project Solar. The installation part went well. However, per our HOA, the conduit was supposed to be painted white. The installer told me on the day of installation that it would be painted white. It was not. The first city inspection failed because the conduit was not painted. That day, Silverline painted the lower half of the conduit and said someone would come and paint the rest within a week. No one came. Silverline then rescheduled the 2nd city inspection two weeks later. Then in another two weeks (four weeks after the 1st inspection), we passed the inspection. Apparently, the inspector did not look up to see that half the conduit was not painted. Overall, our installation was fine and would have garnered 5 stars, but you can't just promise to paint a conduit twice and never do it. After trying to reach out to Silverline, the owner called me back. I have accepted his response and dinged them only 1 star for the hassle the situation created.

We held off on getting solar because we were too confused and intimidated by the choices. Josh Cooperstein walked us through the process and educated us without pressure to commit. We couldn't be happier. We financed at an amazing rate and are reaping the benefits daily. We feel great about the savings and even better about making the right environmental choice. I highly recommend Silverline and Josh will provide top rate service and follow up. Thank you Silverline for holding our hands and finally making us switch to solar!