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Solar Solution - Profile & Reviews

Established in 2008, Solar Solution is driven by the pursuit of a cleaner, healthier America by providing alternative energy options, such as a solar PV system installed on your home or business. We are a local certified CBE firm in the District of Columbia. Licensed to operate and insured in DC, MD and VA.

Solar Solution has installed more solar PV systems in the District than all our competitors combined! You can have confidence that we have the installation process down to a science, and understand the many different hurdles when it comes to DC contracting.

We offer in-house solar leasing, with shorter lease terms, and lower fixed rates compared to our competitors, using all north American solar equipment with a 25 year warranty!

27 reviews

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  • "Terrible communication"

    Reviewed
    "Terrible communication"

    Reviewed Apr 07, 2020

    They sent a friendly and very responsive guy in the beginning. It all changes once you sign the contract.

    I had so much difficulty afterwards: they scheduled the installation date then they would cancel on the same day or the day before without much notice. They did this twice.

    Also they needed to talk to my roofer and coordinate which isn't that hard of a job. But they would just ignore and not contact my roofer.

    After the installation, their communication was worst. They told me to contact PEPCO for meter change and PEPCO sent me an email saying the Solar Solution had to finish paper work first. Again very poor communication.

    There are a few options for solar companies, I strongly recommend staying away from this company.

    Not sure how they have such good reviews, perhaps they used to be good and now they got busy and don't know how to run it well anymore? In any case, they have very bad communication with customer, among themselves, and with other contractors.

    JD Elkurd
    Supplier
    Response from Solar Solution
    Responded Apr 07, 2020
    Response from Solar Solution
    Responded Apr 07, 2020

    Mr. Park, I am very sorry you had a negative experience with us. You are right, we did not give you the best experience that we typically strive to do. And what we have found out from this is that we have a weakness in filling the gap properly of a sales persons pipeline once they depart the company, to make sure those projects get handled timely and maintain proper communication. I ensure you we will learn from our mistakes and strive to be a better company.

  • "Such an easy process"

    Reviewed Jul 06, 2019

    I can’t believe how easy it was. I signed up in July and got installed in September of 2018. Didn’t have to do a thing except sign the paperwork upfront and installation was in a single day. I can monitor my system online through an app, and since April I have been receiving a negative bill from pepco! I worked with Ernesto.

  • "Eighteen panels up and running"

    Reviewed Apr 26, 2018

    Solar Solution started out with a miscommunication at first, but the company realized the problem, fixed it, and everything went right from there. They had the best price and the installation is on aluminum beams -- no roof penetration or weight -- and we are very happy. We chose the more expensive panels and owning the SRECs. The only reason that the "Responsiveness" gets 4 and not 5 stars was the initial miscommunication -- but JD made it right.

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Solar Solution believes in helping home owners and businesses become more environmentally conscious while helping them save money with systems that make economic sense. We work directly with our customers to answer any questions or concerns they may have. Our attention to detail and our excellent customer service distinguishes us from our competition. Being the #1 solar installer in the District, installing more than 60% of PV systems, you can be assured of our professionalism, experience, and we guarantee your satisfaction.

Current incentives cover over 80% of system costs for purchase, and to lease the solar panels is also available at NO UP-FRONT COST to you (only in DC).

Call us to schedule a FREE site evaluation today!

  • Installation
  • Financing
  • Roofing
  • Solar Repair & Maintenance
  • Community Solar

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Get a custom solar estimate for your home

Get a custom solar estimate for your home

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Try Solar Calculator

Established

2008

Solar Solution Headquarters

4700 14th St NW
Washington, DC
20011 US

Local Offices (1)

  • 4700 14th St NW
    Washington, DC 20011

Workmanship Warranty

10 year workmanship warranty

Affiliations

DC Department of Energy and Environment (DOEE)
DC Sustainable Energy Utility (DCSEU)
DC Sun
Community Purchasing Alliance (CPA)

Certifications

DC CBE Certification # LSR35489012019
LDBE Certified LD 2011-0097-2014
MDOT MBE/DBE Certificate: 09-588
NABCEP Certification # (Gillian Black): 032611-38

Licenses

DC Business License: 71101774
Virginia Class B Contractor: 2705135542
City of Alexandria Business License: 142859-2017
Maryland Contractor’s License #: 127279

Insurance

Insurance First, Inc.
General Liability Policy Number: MP0045001001279 ($2M)
Umbrella Liability: Policy Number: XBS0058070 ($5M)
Workers Comp: Q940500589 ($500k)

States served by Solar Solution

  • District of Columbia DC ,
  • Maryland MD ,
  • Virginia VA