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Get QuotesEstablished in 2008, Solar Solution is driven by the pursuit of a cleaner, healthier America by providing alternative energy options, such as a solar PV system installed on your home or business. We are a local certified CBE firm in the District of Columbia. Licensed to operate and insured in DC, MD and VA.
Solar Solution has installed more solar PV systems in the District than all our competitors combined! You can have confidence that we have the installation process down to a science, and understand the many different hurdles when it comes to DC contracting.
We offer in-house solar leasing, with shorter lease terms, and lower fixed rates compared to our competitors, using all north American solar equipment with a 25 year warranty!
They sent a friendly and very responsive guy in the beginning. It all changes once you sign the contract.
I had so much difficulty afterwards: they scheduled the installation date then they would cancel on the same day or the day before without much notice. They did this twice.
Also they needed to talk to my roofer and coordinate which isn't that hard of a job. But they would just ignore and not contact my roofer.
After the installation, their communication was worst. They told me to contact PEPCO for meter change and PEPCO sent me an email saying the Solar Solution had to finish paper work first. Again very poor communication.
There are a few options for solar companies, I strongly recommend staying away from this company.
Not sure how they have such good reviews, perhaps they used to be good and now they got busy and don't know how to run it well anymore? In any case, they have very bad communication with customer, among themselves, and with other contractors.
Mr. Park, I am very sorry you had a negative experience with us. You are right, we did not give you the best experience that we typically strive to do. And what we have found out from this is that we have a weakness in filling the gap properly of a sales persons pipeline once they depart the company, to make sure those projects get handled timely and maintain proper communication. I ensure you we will learn from our mistakes and strive to be a better company.
I can’t believe how easy it was. I signed up in July and got installed in September of 2018. Didn’t have to do a thing except sign the paperwork upfront and installation was in a single day. I can monitor my system online through an app, and since April I have been receiving a negative bill from pepco! I worked with Ernesto.
Solar Solution started out with a miscommunication at first, but the company realized the problem, fixed it, and everything went right from there. They had the best price and the installation is on aluminum beams -- no roof penetration or weight -- and we are very happy. We chose the more expensive panels and owning the SRECs. The only reason that the "Responsiveness" gets 4 and not 5 stars was the initial miscommunication -- but JD made it right.
Based on your roof and actual offers in your area
Solar Solution believes in helping home owners and businesses become more environmentally conscious while helping them save money with systems that make economic sense. We work directly with our customers to answer any questions or concerns they may have. Our attention to detail and our excellent customer service distinguishes us from our competition. Being the #1 solar installer in the District, installing more than 60% of PV systems, you can be assured of our professionalism, experience, and we guarantee your satisfaction.
Current incentives cover over 80% of system costs for purchase, and to lease the solar panels is also available at NO UP-FRONT COST to you (only in DC).
Call us to schedule a FREE site evaluation today!
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Based on your roof and actual offers in your area
10 year workmanship warranty
DC Department of Energy and Environment (DOEE)
DC Sustainable Energy Utility (DCSEU)
DC Sun
Community Purchasing Alliance (CPA)
DC CBE Certification # LSR35489012019
LDBE Certified LD 2011-0097-2014
MDOT MBE/DBE Certificate: 09-588
NABCEP Certification # (Gillian Black): 032611-38
DC Business License: 71101774
Virginia Class B Contractor: 2705135542
City of Alexandria Business License: 142859-2017
Maryland Contractor’s License #: 127279
Insurance First, Inc.
General Liability Policy Number: MP0045001001279 ($2M)
Umbrella Liability: Policy Number: XBS0058070 ($5M)
Workers Comp: Q940500589 ($500k)
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