Solar Solution - Profile & Reviews

They sent a friendly and very responsive guy in the beginning. It all changes once you sign the contract.

I had so much difficulty afterwards: they scheduled the installation date then they would cancel on the same day or the day before without much notice. They did this twice.

Also they needed to talk to my roofer and coordinate which isn't that hard of a job. But they would just ignore and not contact my roofer.

After the installation, their communication was worst. They told me to contact PEPCO for meter change and PEPCO sent me an email saying the Solar Solution had to finish paper work first. Again very poor communication.

There are a few options for solar companies, I strongly recommend staying away from this company.

Not sure how they have such good reviews, perhaps they used to be good and now they got busy and don't know how to run it well anymore? In any case, they have very bad communication with customer, among themselves, and with other contractors.

I can’t believe how easy it was. I signed up in July and got installed in September of 2018. Didn’t have to do a thing except sign the paperwork upfront and installation was in a single day. I can monitor my system online through an app, and since April I have been receiving a negative bill from pepco! I worked with Ernesto.

Solar Solution started out with a miscommunication at first, but the company realized the problem, fixed it, and everything went right from there. They had the best price and the installation is on aluminum beams -- no roof penetration or weight -- and we are very happy. We chose the more expensive panels and owning the SRECs. The only reason that the "Responsiveness" gets 4 and not 5 stars was the initial miscommunication -- but JD made it right.

Since they were installed nearly 2.5 years ago, the system has performed very well. The install was smooth and quick and high quality, the price excellent, and Solar Solution reps were friendly, knowledgeable, and helpful. The panels reliably produce the predicted amount of power. The only initial hiccup was that early on the software program for the system, though top-rated, was not consistently reading all the panels. A software update by the vendor cleared that up, and it has been completely smooth sailing since than. At this point, all I have to do is look at my reduced electric bill and sell my solar renewable energy credits every few months. I am very satisfied.

Initial contact was with a salesperson who was fantastic. Good and clear explanations, and stated that she didn't consider herself a "sales person" because she believes in her product so greatly. We weighed our options within Solar Solution (we had panels installed as a part of a cooperative), and the panels were installed within a few weeks. The workers were very professional. We questioned the decision to put the panels on our north-facing roof, so there was a pause in work and a staff member from the paperwork side of Solar Solution came out again, looked at our situation, and gave clear details as to why the north roof was the preference. Workers came out a few days later to complete the work.

I worked with Solar Solutions to purchase panels for my flat row house roof. They were great! I had to delay the installation because my neighbor was having major work done on their house and I didn't want to interfere. Solar Solutions was very willing to wait and in the mean time they had a product upgrade, which they provided to me at no additional cost. Installation was quick and I went up to the roof to see the work and I was impressed with the workmanship and set up. It was an easy and great experience from start to finish.

I began with solar city and then sungevty. Neither could solve an installation problem because I live in the Capitol Hill historic district. But both would be twenty year leases saving me circa 15% on my electricity costs for that period. But solar has become so affordable in such a short time, that it's foolish to lease. Solar Solutions installed in one day (20 panels) and it's been marvelous. I'm saving far more than 15% per month. Buy don't lease.

It's been a great experience from beginning to now. The person I worked with explained the process, my options. He was, and really still is accessible for questions. And I am saving money each month. Half or more of what I was spending on my electric bill.

I started researching the possibility of installing solar energy at my home in May of 2016. My youngest, of three son came home from one of his many visits to the public library excited about solar energy. He convinced me to go to a District of Columbia Solar Co-op meeting on the topic. At the meeting, I met other homeowners in my community that were interested in getting solar energy. The group put me in touch with Solar Solution. Solar Solution sent one of their representatives, Ms. Kathleen Deporter to my home. She answered all my questions and explained the process regarding Leasing Vs. Owning a system. I chose to own my system. The install went smoothly. No problems or surprises. The installers were quick, professional, and left my home the way they found it. In July of 2016 my home went online with solar power. It's been a blessing to not worry about high electric bills and to know that i made great investment. "Free and in Control", it feels great. Solar Solution has been there thoughtout the whole process. Community Solar Co-op group in my community is great also. I would have never tried solar energy without being able to talk with people like myself who were already enjoying benefits of solar power.

Solar solution as a pleasure to work with throughout the whole experience from sales presentation to contract negotiation to installation to support.
They were good for their word and stood behind their work. I would highly recommend them for doing a solar panel installation.

When you invest in a solar panel array for your home, you want to rely not only on the quality of the panels, but also on the integrity and performance of the people who put them on your roof. Our choice was a local company with unequaled experience installing the systems on D.C.’s flat roofs. One of the key reasons we chose Solar Solution was their method of using a weighted system to hold the array in place, rather than puncturing the roof with nails - a method most other companies were too eager to employ, despite its unsuitability on roofs where punctures are likely to cause leaks over time. Since installing the system in May 2016, Solar Solution has been responsive to all of our questions, and has guided us through the process of selling our solar renewable energy credits (SRECS). We would recommend no other company to our D.C. neighbors. Carol Booker

We are very happy with our twelve 2-3 year old solar panels installed on our flat-roof row house by Solar Solution. The installation process was smooth and they have to come to check on them since. No problems.

My wife and I had a small amount of money left over from a spate of home improvement projects after we bought our house. We looked into solar and it was just a bit too costly. Solar Solution crafted a great deal which entailed looping us into a neighborhood bulk buy of solar. The installation was drama-free and the system has operated perfectly ever since. Solar Solution also helped me with a billing dispute I had with my local utility.

My interactions with Solar Solutions were well above expectations . The representative was knowledgeable, courteous and responsive and answered all questions clearly and in a balanced fashion. He did not oversell or exaggerate anything. The installation was also done in a day with no hiccups. I am very satisfied with the service which is now nearly two years and has more than delivered on energy efficiency. Very happy I supported a local company which is very professional and was a pleasure to interact with.

I had a wonderful experience with Solar Solution. Antonio (my contact) was always responsive and explained my options clearly. Installation went smoothly and everything is working wonderfully. I would definitely recommend Solar Solution to friends.

From the beginning of the process through installation and beyond, the customer service was outstanding. Kathleen was extremely responsive to all requests and was very patient with all of my questions. She thoroughly explained the process from beginning to end and my experience a great one. It has been a few months and I can see a huge reduction in my energy bills already. I would highly recommend!

Good customer service, smooth installation, no challenges or issues two years on. A great eco-decision, and equally great financial investment (payback period getting shorter by the year as DC REC's maintain value). Enjoyed working with the good folks at Solar Solutions. And would recommend to everyone going in on a group co-op bid, like those organized via the Community Power Network, with whom Solar Solutions worked well.

We were so surprised to hear from Solar Solutions when one of our panels wasn't working. They let us know and scheduled to come out and assess the problem - no charge! Great company, great service! Highly recommended!

I'm delighted with my solar panels. They were installed quickly and professionally, and they have significantly reduced my Pepco bills. A great investment.

Solar Solution was great to work with and continues to provide excellent service for our residential solar system.

We used Solar Solution to install solar panels on our roof and they made the process very easy for us. From design and permitting to installation and getting our panels connected to the internet, the people we worked with were knowledgeable, helpful and friendly. We would highly recommend them.

Solar Solution has done fantastic work on both of the occasions I have used their services. On each occasion, the initial install and then a few years later a system take-down and reinstall associated with roof work I had done, their workers and associates were very kind and responsive. The workers were careful and thorough, moving surprisingly quickly and responding to weather related surprises. Easily, a five star worthy job each time I've dealt with them.

Solar solution made it easy. The plan they gave us was simple and cheap. We expect to make our return on investment in just a few years from installation. The team was great

I'm thrilled with my purchase from Solar Solution. Customer service is excellent. Pricing is competitive. And now I get free electricity.

My home is all electric and my electric bill was constantly $600 or more a month. I was about to rethink my decision when I got a visit at my door telling me about solar panels. My winter bills that year were $800 plus a month, by the time I got the panels they were going up. My first month I noticed a change! I mean my bill dropped by hundreds of dollars, that was two years ago, and I could not be happier. Then heavy rain cause a leak, well they were out the next day repairing the damage. The customer service is A1, I mean hands down the best I have no complaints. I highly recommend this company and to think I got wind of this amazing opportunity just by being home and frustrated about the raising cost of electricity.

Let's start by saying I rarely write reviews. But Solar Solution has been so terrific to work with, I feel like they deserve it.

They are professional, easy to work with, and they are cost-competitive. I've had them install PV systems on 3 houses, and I've recommended them to over a dozen friends and neighbors - all of whom are happy customers as well. I'm at the point of telling folks to not even get a second quote from a competitor. Just call Solar Solution.

They do the install in one day (for most houses), and they deal with DCRA and Pepco so you don't have to.

They made the process very easy. They did the instalation in a single day. They have great pricing. They were very friendly, informative, and responsive throught the whol process.