Sunbright Solar

Sunbright Solar The purchase process: We purchased solar from Sunbright Solar. We interviewed Dan Schipper for the job around November 2022. We sat on our laurels for a few months. We had it down to two companies, but weren’t completely decided on all the specifics. 
The interview went well. Dan is a no non-sense sales rep. He is respectful to his clients. He gives intelligent answers. He doesn’t sugar coat anything. He gives the best sales service that a person can get in any industry. When we put the long pause on the decision process. Many of the solar companies we interviewed tried to pressure sell us. Dan gave us a monthly phone call to find out if we are still interested. He would say something like, “Hi, where are you at in the process? Is everything good?” Then he would inform us about lender rate changes (usually higher) and/or upcoming product improvements. Given the latter, he would recommend we continued to hold off a couple weeks. I never felt bothered or hustled by Dan. Dan is informative, respectful, and keeps you in the loop. Post purchase agreement: Here is where Dan really started to shine. No big project comes without hiccups. Ours was with communication and poor performance with the lender for our bridge loan. They changed our rate after we got locked in. My best understanding to date is that they never actually locked us in, didn’t do the paperwork. Then they pushed their error onto us, the borrowers. Dan got on the horn with them, he handheld us and the bank through the process. He did his best to ensure we got a loan at the previous rate. He earned a lot of respect from us over the month that we negotiated our way through it. Installation: Dan knows how to handle his customers needs. Installation came, and we weren’t happy with the street view of our panels. They were placed too high. No problem, he had an employee come out within a couple days to make us happy. I got on the roof and looked around. The installation was clean. Warranty: So, we can’t get a break here. Apparently, diodes on a solar panel go out at a rate of less than a panel per million. We got one. We have all the usual warranties. The panel company gave us some run around about getting the new panel. Of course, Dan is on it. He spends some of his time to just check on us. He tried to come out on his off day to get some readings. The faulty panel was replaced with a new one. Dan just continues to go above and beyond. Referrals: Sunbright Solar continues to go above and beyond. I referred Sunbright Solar to my father. Dan gave the same great service. We were given a little gift for the referral. Thank you Dan. I’ve never been happier with a contractor. In fact, I’m usually pretty grumpy with contractors. We’re coming up on about 6 months of solar. Everything that could have gone wrong did. Thankfully, Dan was there to help us see it through. I mean wow! The man has your back!

Sunbright Solar is the real deal. Dan Schipper really made our solar experience great!

If you are looking into solar, I’d give Sunbright Solar a call.

had 14 panels put on my townhouse 5 yrs ago and all panels working great and feel $ spent has already been recouped! Roofing compnay that did new roof just prior to panels installed stated company did great job with installation. Very honest, professional company--did not inflate return/oversell # of panels needed, etc. Highly recommend local Tucson owned company with very knowledgeable experienced owner!

We just finished the installation process with Sunbright Solar here in Tucson. Every step of the process was handled in a first class fashion. From meeting with Daniel, email updates from their office staff, updates from Dustin, and the heavy lifting done by Mike, Chris and Shane. Daniel is like having a PhD of all things solar. He knows his stuff! The communication was great, the HOA approval process they handled seamlessly leading to a quick approval of the project. The install lead employee Mike takes his trade seriously. His dedication and pride shows in the work that was completed. He expressed his strong work ethic when he explained that every job he does he does it as if it was his own house. When the town's inspector came to look at the system, his response was "They did a beautiful job." Now some people out there may be wondering about price, their price was competitive with the other five companies in which we made inquiries. The equipment provided is top of the line in the industry now and didn't cost extra. So if you're looking to save a few hundred bucks on a system, then pick one of the Phoenix Valley companies and let me know how that works out for you. But if you want a local southern Arizona company, that takes pride in what they do and treat people with professionalism and respect, then this is the one for you too.

Pro: -Best price found from > 6 competing quotes -Good communication on timelines and information provided via project manager. -Best value proposition and being flexible to allow flexible layouts and design to maximize ROI (tilting some of the panels & locating others on second roof). Con: -Issue with design which caused a lack of output (shoulder in the production until secondary array was no longer shaded) from 5 of the panels on one of the strings. This was raised and addressed promptly by Sunbright. -Initial quality issue (SolarEdge not Sunrbight issue) with a faulty power optimizer which caused same 5-8 panels to not produce the first few days compared to rest of the array. I would have to say that after having reviewed multiple providers and comparing the merits of their proposals and value, Sunbright won out single-handedly. Also in the post-service realm they have also shined and been exemplary in making sure to follow up to any problems raised and ensure that things are taken care of. Quality was dinged 1 star due to the issues in the design, otherwise it would have been 5 stars. I have waited to write a review until I was sure I could give a good perspective after having the system at least 30 days.

Very Knowledgeable and quick to respond

Great customer service! Is always available and knowledgeable for all my questions asked & has a real passion for the industry! Will definitely be referring everyone to this company!