Sunbright Solar

Sunbright Solar The purchase process: We purchased solar from Sunbright Solar. We interviewed Dan Schipper for the job around November 2022. We sat on our laurels for a few months. We had it down to two companies, but weren’t completely decided on all the specifics. 
The interview went well. Dan is a no non-sense sales rep. He is respectful to his clients. He gives intelligent answers. He doesn’t sugar coat anything. He gives the best sales service that a person can get in any industry. When we put the long pause on the decision process. Many of the solar companies we interviewed tried to pressure sell us. Dan gave us a monthly phone call to find out if we are still interested. He would say something like, “Hi, where are you at in the process? Is everything good?” Then he would inform us about lender rate changes (usually higher) and/or upcoming product improvements. Given the latter, he would recommend we continued to hold off a couple weeks. I never felt bothered or hustled by Dan. Dan is informative, respectful, and keeps you in the loop. Post purchase agreement: Here is where Dan really started to shine. No big project comes without hiccups. Ours was with communication and poor performance with the lender for our bridge loan. They changed our rate after we got locked in. My best understanding to date is that they never actually locked us in, didn’t do the paperwork. Then they pushed their error onto us, the borrowers. Dan got on the horn with them, he handheld us and the bank through the process. He did his best to ensure we got a loan at the previous rate. He earned a lot of respect from us over the month that we negotiated our way through it. Installation: Dan knows how to handle his customers needs. Installation came, and we weren’t happy with the street view of our panels. They were placed too high. No problem, he had an employee come out within a couple days to make us happy. I got on the roof and looked around. The installation was clean. Warranty: So, we can’t get a break here. Apparently, diodes on a solar panel go out at a rate of less than a panel per million. We got one. We have all the usual warranties. The panel company gave us some run around about getting the new panel. Of course, Dan is on it. He spends some of his time to just check on us. He tried to come out on his off day to get some readings. The faulty panel was replaced with a new one. Dan just continues to go above and beyond. Referrals: Sunbright Solar continues to go above and beyond. I referred Sunbright Solar to my father. Dan gave the same great service. We were given a little gift for the referral. Thank you Dan. I’ve never been happier with a contractor. In fact, I’m usually pretty grumpy with contractors. We’re coming up on about 6 months of solar. Everything that could have gone wrong did. Thankfully, Dan was there to help us see it through. I mean wow! The man has your back!

Sunbright Solar is the real deal. Dan Schipper really made our solar experience great!

If you are looking into solar, I’d give Sunbright Solar a call.

Great customer service! Is always available and knowledgeable for all my questions asked & has a real passion for the industry! Will definitely be referring everyone to this company!

Great service at a good price. Highly recommend Sunbright Solar. Professional and no hassle customer service. No high pressure sales tactics. Honest and transparent pricing.

had 14 panels put on my townhouse 5 yrs ago and all panels working great and feel $ spent has already been recouped! Roofing compnay that did new roof just prior to panels installed stated company did great job with installation. Very honest, professional company--did not inflate return/oversell # of panels needed, etc. Highly recommend local Tucson owned company with very knowledgeable experienced owner!

Update: they handled all the permits very smoothly and my HOA. System was installed right on time and is working great! I'll get negative bills until summer! Sunbright delivered and has been super responsive to all questions. Super happy I chose them! All the stars. I just signed the contract with Sunbright Solar. I will update this as the install occurs and if there's any good or bad after. I am an electrical engineer myself. KNOWLEGEABLE SALES: I ended up talking to half a dozen solar salesfolk the last 3 weeks, and of them, Soroosh of Sunbright is the only one that was able to answer questions promptly with thorough, in depth answers and who demonstrated clear knowledge of both the equipment and what the company would actually do in terms of installation and warranty. Half of the others could not answer a direct question at all or took days to respond with incomplete or vague information. Soroosh meanwhile not only knew the pertinent specs of the equipment but in the presentation was able to point them out to me quickly in prepared materials or materials from the manufacturer. He was also able to talk about the installation process, the tax incentives, and answer questions about dealing with HOAs and permits. I can definitely say that not all of the others were able to do those things. All except sunbright presented a single option without first asking about my intended use and did not offer to upsize until I asked. Everyone got a picture of my electrical panel and meter. One company said they’d have to send someone out and check as they thought it might need work but they didn't know for sure, everyone else just deferred and made it sound like it was a minor detail we’d worry about later. Soroosh asked an electrician and got an answer that I’d need an upgrade and then worked to let me know what the actual cost of that would be. Confirmed with a trusted friend, this was correct. GOOD EQUIPMENT AND RELATIONSHIPS WITH MANUFACTURERS I researched the equipment options the different solar companies offered me. Only Sunbright offered the Panasonic as the initial/default option. As far as I can tell when comparing all of them side by side Panasonic’s current technology does indeed look like the highest value, particularly for Tucson due to their overall efficiency, degradation over time, and, in particular, their heat tolerance. Only Sunbright offered these as default, though they were willing to give me options. As for inverters, that they provide replacement and warranty with in stock parts sold me on the idea that it was safe to rely on their suggestion. Other companies offered me panels as the default option that just did not look to be as good technology. Some did not offer options on inverters and only worked with one or the other (that’s not a downside necessarily if they know the equipment well, but still a point). But none of them seemed to have as good of relationships with the manufacturers and offer as much in house support. If any other company in Tucson does have such relationships, they weren’t one I was able to find. That’s a huge selling point. I also appreciate 25 year warranties on all of it. Other companies limited the service warranty to as little as 5 years for some parts. REAL COMPANY: Talking with that who picked other companies, they seemed annoyed to be dealing with three separate companies that weren’t very good at communicating with each other. The sales company, the finance company, and the installers were all separate entities. Sunbright has own its own installation crews, electricians etc. Plus Sunbright is all local. TRUST Everything about this company tells me they know their stuff and can handle my needs and any issues. They are recognized by manufacturers and know the product. They weren't the cheapest, but after talking to all the other companies I think they will give me the best quality product with the easiest install that I won't regret.

We just finished the installation process with Sunbright Solar here in Tucson. Every step of the process was handled in a first class fashion. From meeting with Daniel, email updates from their office staff, updates from Dustin, and the heavy lifting done by Mike, Chris and Shane. Daniel is like having a PhD of all things solar. He knows his stuff! The communication was great, the HOA approval process they handled seamlessly leading to a quick approval of the project. The install lead employee Mike takes his trade seriously. His dedication and pride shows in the work that was completed. He expressed his strong work ethic when he explained that every job he does he does it as if it was his own house. When the town's inspector came to look at the system, his response was "They did a beautiful job." Now some people out there may be wondering about price, their price was competitive with the other five companies in which we made inquiries. The equipment provided is top of the line in the industry now and didn't cost extra. So if you're looking to save a few hundred bucks on a system, then pick one of the Phoenix Valley companies and let me know how that works out for you. But if you want a local southern Arizona company, that takes pride in what they do and treat people with professionalism and respect, then this is the one for you too.