Sunbright Solar

Update: they handled all the permits very smoothly and my HOA. System was installed right on time and is working great! I'll get negative bills until summer! Sunbright delivered and has been super responsive to all questions. Super happy I chose them! All the stars. I just signed the contract with Sunbright Solar. I will update this as the install occurs and if there's any good or bad after. I am an electrical engineer myself. KNOWLEGEABLE SALES: I ended up talking to half a dozen solar salesfolk the last 3 weeks, and of them, Soroosh of Sunbright is the only one that was able to answer questions promptly with thorough, in depth answers and who demonstrated clear knowledge of both the equipment and what the company would actually do in terms of installation and warranty. Half of the others could not answer a direct question at all or took days to respond with incomplete or vague information. Soroosh meanwhile not only knew the pertinent specs of the equipment but in the presentation was able to point them out to me quickly in prepared materials or materials from the manufacturer. He was also able to talk about the installation process, the tax incentives, and answer questions about dealing with HOAs and permits. I can definitely say that not all of the others were able to do those things. All except sunbright presented a single option without first asking about my intended use and did not offer to upsize until I asked. Everyone got a picture of my electrical panel and meter. One company said they’d have to send someone out and check as they thought it might need work but they didn't know for sure, everyone else just deferred and made it sound like it was a minor detail we’d worry about later. Soroosh asked an electrician and got an answer that I’d need an upgrade and then worked to let me know what the actual cost of that would be. Confirmed with a trusted friend, this was correct. GOOD EQUIPMENT AND RELATIONSHIPS WITH MANUFACTURERS I researched the equipment options the different solar companies offered me. Only Sunbright offered the Panasonic as the initial/default option. As far as I can tell when comparing all of them side by side Panasonic’s current technology does indeed look like the highest value, particularly for Tucson due to their overall efficiency, degradation over time, and, in particular, their heat tolerance. Only Sunbright offered these as default, though they were willing to give me options. As for inverters, that they provide replacement and warranty with in stock parts sold me on the idea that it was safe to rely on their suggestion. Other companies offered me panels as the default option that just did not look to be as good technology. Some did not offer options on inverters and only worked with one or the other (that’s not a downside necessarily if they know the equipment well, but still a point). But none of them seemed to have as good of relationships with the manufacturers and offer as much in house support. If any other company in Tucson does have such relationships, they weren’t one I was able to find. That’s a huge selling point. I also appreciate 25 year warranties on all of it. Other companies limited the service warranty to as little as 5 years for some parts. REAL COMPANY: Talking with that who picked other companies, they seemed annoyed to be dealing with three separate companies that weren’t very good at communicating with each other. The sales company, the finance company, and the installers were all separate entities. Sunbright has own its own installation crews, electricians etc. Plus Sunbright is all local. TRUST Everything about this company tells me they know their stuff and can handle my needs and any issues. They are recognized by manufacturers and know the product. They weren't the cheapest, but after talking to all the other companies I think they will give me the best quality product with the easiest install that I won't regret.

We just finished the installation process with Sunbright Solar here in Tucson. Every step of the process was handled in a first class fashion. From meeting with Daniel, email updates from their office staff, updates from Dustin, and the heavy lifting done by Mike, Chris and Shane. Daniel is like having a PhD of all things solar. He knows his stuff! The communication was great, the HOA approval process they handled seamlessly leading to a quick approval of the project. The install lead employee Mike takes his trade seriously. His dedication and pride shows in the work that was completed. He expressed his strong work ethic when he explained that every job he does he does it as if it was his own house. When the town's inspector came to look at the system, his response was "They did a beautiful job." Now some people out there may be wondering about price, their price was competitive with the other five companies in which we made inquiries. The equipment provided is top of the line in the industry now and didn't cost extra. So if you're looking to save a few hundred bucks on a system, then pick one of the Phoenix Valley companies and let me know how that works out for you. But if you want a local southern Arizona company, that takes pride in what they do and treat people with professionalism and respect, then this is the one for you too.

All my questions were answered during appt and it was easy to get ahold of them afterwards for any follow up questions that came up. Dealing with Sunbright employees was an overall pleasant experience. Highly recommend them!

Had a very easy experience with Sunbright Solar. From the start i never felt pushed into any decision and was given all options for price and quality of panels and material. After i signed i was kept informed through every step of the install process until i was turned on. The install crew was very professional and seemed very experienced. I would highly recommend this company.

Sunbright Solar was the 3rd company I communicated with. From my first encounter to completion of the job I found them easy to communicate with, was kept well informed of progress and Adrian was available for any questions. I would recommend them highly.

Pro: -Best price found from > 6 competing quotes -Good communication on timelines and information provided via project manager. -Best value proposition and being flexible to allow flexible layouts and design to maximize ROI (tilting some of the panels & locating others on second roof). Con: -Issue with design which caused a lack of output (shoulder in the production until secondary array was no longer shaded) from 5 of the panels on one of the strings. This was raised and addressed promptly by Sunbright. -Initial quality issue (SolarEdge not Sunrbight issue) with a faulty power optimizer which caused same 5-8 panels to not produce the first few days compared to rest of the array. I would have to say that after having reviewed multiple providers and comparing the merits of their proposals and value, Sunbright won out single-handedly. Also in the post-service realm they have also shined and been exemplary in making sure to follow up to any problems raised and ensure that things are taken care of. Quality was dinged 1 star due to the issues in the design, otherwise it would have been 5 stars. I have waited to write a review until I was sure I could give a good perspective after having the system at least 30 days.