Energy Select - Profile & Reviews

Shortly after buying our first home, my wife and I decided to add solar panels because the previous owners had just installed a new roof. Between that, the 26% federal tax credit and our home being a great candidate for solar based on sun exposure, it made sense to move forward. Our energy consultant, Karen Gable, was VERY responsive throughout the entire process and still is to this day, over a year after our panels have been up and running. Our 69 panel system produced over 100% of our first year power usage, but not too much. It was about exactly what Karen projected. We run our heating and A/C to our hearts content, constantly use the dishwasher and run laundry. Its a great feeling to not worry about running the A/C or heat too much! Our install process wasn't quite as smooth as we hoped, but Karen and the team, CEO included, were very open and receptive to my feedback, making changes to their business processes to ensure smoother experiences moving forward. Nobody is perfect, what matters is how you handle speedbumps and they did a great job. Ultimately, the system was finished right in time for Spring and the system has been working flawlessly since. That's what truly matters at the end of the day. Overall, we're very pleased and I'm now talking to my parents about installing solar with Energy Select since they're getting a new roof.

Keep away from this company, Energy Select. It has been a nightmare working with this company. First, when they came out to measure my roofs, they did not have the ladders they needed and borrowed on of mine. Then they call and stated that the material for my install had arrived and asked for a delivery time. They did not say that it was only a partial delivery of material. And I found out two months into the install that some components were delayed due to supply shortages. The solar cell installation took about two weeks of effort but the crew was never consistent with showing up and the company never told me when they would be here. So it took around two months for the roof installation. Then I was waiting for the rest of the component but they left scraps from the roof installation in my driveway until a complained. The components finial arrived but the company scheduled delivery and install with me three different time and did not show up each time. When the components were installed, they were not the components I had approved of originally. When I complained I was told that what I approved was only a concept drawing but it was the only drawing I had for what was being installed. Now I find out that the components provided are not the correct ones and I am waiting for the replacements. Again the company has not provided any idea of a duration for the wait.

It took me a year to decide on our solar project. Karen Gable at Energy Select was very patient (no sales pressure) with me and I am happy to report that in our first quarter of use, we have our first zero dollar SMECO bill. The icing on the cake is the fact that our system has generated 5+ megawatts in that time which equals 5+ solar renewable energy credits ($$$). Going with a local, family-owned company paid off. Thank you, Karen and Energy Select!