TriSMART Solar

I been with TriSmart for two years now and they help me all the way they can with my problems

I’ve been having solar for about two years and this was the WORSE decision we could’ve made. I still have to pay a light bill on top of paying them monthly for the panels. And the “money you get back from taxes” never happened. My bill went up and it’s just been a horrible experience to be stuck paying for this. Sale person was full of lies just to get something sold. The BS that they tell you is you get credit taxes from the government.

Trismart Solar and its affiliates have been a complete joke to work with. We were sold a pipe dream and due to their lack of communication, integrity and competence, we now have $40,000 paperweights on our roof that are producing less than 7% of what we were guaranteed and promised. We have been fighting them for MONTHS to even get them to finish and correct the job they started and now they are refusing to acknowledge anything is wrong. Our point of contact quit replying to us almost immediately after install and we’ve been fight the customer service and corporate ladder ever since. Like most people, we went with solar in hopes to reduce our dependence on utility companies and the outrageous prices. Now we’re still paying $400+ monthly in utilities in addition to the $170 loan on solar panels that are barely producing. In theory, solar would be amazing, but I greatly urge everyone to reconsider giving trismart solar their business and money. Learn from our mistake and do more research on the company you choose.

Horrible customer service. Got scammed out of over $6k by my sales rep Tyler Brown. He lied to me and my wife, said whatever he had to to make the sale and then left use hanging with the bill. Do not do business with this company.

The company has no project managers to take ownership of installation delays, overlong power outages, incorrect work, and absolutely no instructions on how to turn on the system! The price may be lower but you'll pay for it in the lack of follow-up.

Although I didn't sign up, I really enjoyed my interview. My situation is not right for solar, the way I was handled was a pleasure. My energy consultant was Mario Luna and he is a credit to his company.