Freedom Solar Energy

When first turned on about a month ago the system was cranking out power filling all my needs. About a week ago I get an error message on my app and told to call Freedom Solar. I did. The person on the phone said she would try to hook me up with the service team to get some answers. After extended hold she said she would write up a ticket. I found out the next day she couldn't get anyone and didn't write up a ticket so I had them do a ticket then. 4 days later I'm calling again. My power production is going down by half only producing 1/3 of my needs. On this call, after 2 holds, I discuss about the ticket. In her records, she is seeing that my punch list is being worked on to get the system started. In other words, she doesn't even know that my system is already working. I'm about to lose my mind. She puts me on hold again and sees another ticket that they are trying to get something happening for me. I'm on the 5th hold now trying to get the monitoring team to schedule coming out to fix the problem. I will say the person on the phone, despite not understanding what is going on, is trying to make it happen. Bottom line is this is a big financial commitment and you have to think clearly if this is the company you want to go with. I probably wouldn't do it.

After doing hours of research, and realizing that Q-Cell was the cheapest panel that money could buy, I knew Freedom Solar was offering quality instead of quantity. I opted for Freedom Solar Energy because of their choice of solar panel brand and their obvious level of experience in the industry. My installation came out perfect too! There weren't wires and conduit everywhere; all of my neighbors rave about how clean my system looks compared to other messy installs in my neighborhood. It was also fantastic that the owner, Justin, does all of the installations himself. He doesn't promise no subcontractors and then secretly use subs anyway. Love Freedom and will recommend them over and over. -Marina Mueller

From the very beginning they went above and beyond. They customized the system size based on my current and future expected needs where others didn't. They even ran an ethernet cable instead of relying on WiFi when I asked. They let me know they damaged some of my concrete roof tiles and also replaced them. The install was clean and they use the best hardware in the business. We are producing a ton of our own energy now. I have been recommending them to everyone in my neighborhood.

I promise you, you will not find a better sales rep, a better owner and an overall better company that Freedom Solar. With such a competitive market, every aspect of their operations outshines their counterparts! You will not be disappointed!

Justin is the real deal. He is not a fly by night operation. He's been in the business for years and is very knowledgeable. He answered all of our questions fully, with no bull. We met with four additional companies and were fed alot of misinformation. Going with Freedom was an easy decision and we haven't regretted it. Justin takes care of his clients and is passionate about what he does. I wouldn't hesitate to recommend Freedom, and we love having a $27.60 electric bill (standard fees and street light).

We are very pleased with our experience. The crew did a great job with the installation. Our sales representative was very knowledgeable and helpful. Communications we ith the Office Manager was excellent. The solar cells are operating flawlessly