Sunergy

I was a little frustrated to begin, with the tax deadlines the company was overloaded with work and I felt like my project was moving slow. Then Krystal Herrera got involved and started excellent communication and progress. The equipment I have and the price was great, install was done professionally and they even corrected other issues with my existing solar ground rods. Now finishing up with Krystal has made it all around pleasant.

My first call with Sunergy went fine. Their quoted price was on the high side, but not crazy. The person I talked to trash-talked Tesla equipment, and made several claims about them. When I researched those claims online, they turned out to be incorrect rumors from years ago. That left a bad taste in my mouth, even though I didn't go with a Tesla system in the end. About a week after the initial call, I started getting frequent spam messages from Sunergy on Energy Sage. I call it spam, because it was nothing specific to my situation, just an attempt to get me to log in and see their quote again. None of the other companies I interacted with did this. I didn't go with Sunergy, so I don't have any experience with their technical quality, but I did not enjoy their sales process

Like many customers, I wanted to take advantage of the 30% Federal Residential Clean Energy Credit before it expired at the end of 2025. Sunergy was doing its best to meet the large number of orders for solar systems, but it became clear that their resources were strained. Compounding that issue, Sunergy reported delays in receiving panels and micro-inverters from their suppliers, all which delayed the date of installation. Communications with some of the project managers was frustrating, but I eventually was assigned a knowledgable and responsive PM. I'll give them a pass on all of these issues, chalking it up as a one-time event, and instead focus on the end product. Despite the supply issues, I eventually received delivery of the REC solar panels and Enphase microinverters specified in the contract. The contract installers were courteous, worked efficiently, cleaned up the site at the end of the installation, and did a professional job. The city inspector granted a Permission-to-Operate without issues. I really like the Enphase monitoring app which is well designed and shows summary and real-time status of the system. I wish the process had gone more smoothly, but I am pleased with the system.

I just want to give a huge shout out to Energy Sage and sunergy , especially Armine who helped me out so much throughout the process. Los Angeles can be difficult with permitting and its processing, but she was absolutely steadfast in getting the job done. I’m so thankful I found Energy Sage and sunergy. You all are a gift to the world.

The team at Sunergy kept me informed throughout the project, were quick to answer questions I had, and the installation was smooth and professional. Thank you to the entire team.

They offered the best price for an enphase system with 1 battery. There were some communication issues but the CEO helped by personally taking time to talk with me and make things right.