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Axia by Qcells

The Power of One Company
Axia Solar, backed by Qcells, is among the few solar brands offering a full range of solar products and services, including solar panel manufacturing, battery storage, system installation, and in-house financing — all from one company and one warrantor, all accessible by one phone number.

Axia Solar offers an unbeatable combination of convenience and reliability for its customers, ensuring that all their solar needs can be met with a single, trusted source.

Electrify Your Life with Quality Products
- Home Solar Panels by Qcells
- Battery Storage
- EV Charging Stations
- Energy Management Software

Everything You Need Under One Roof
- #1 Solar Panel Manufacturer
- Solar Installation
- In-House Financing
- Up to 30-Year Warranties & Services
- Warrant Resolution Provider
Axia by Qcells logo
4.5
Reviews
EnergySage Rating
4.5
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Axia Solar is the direct-to-consumer division of Qcells North American, a company that is part of the renowned Hanwha Corporation. Qcells is the largest solar panel manufacturer in the U.S., accounting for over 30% of the U.S. residential solar market. That means over 30% of homes in the U.S. with solar panels on their roof are Qcells. They assemble their solar panels in the United States and are investing in the complete U.S. onshoring of the solar panel manufacturing supply chain. In 2022, Qcells was recognized by Fortune 500 for its product manufacturing service within the solar industry.
Phone Number
9498008966
Reasons Why You Should Work With Us
  1. More than 30% of solar systems installed in the U.S. feature Qcells panels, making us the top solar panel manufacturer in the industry.

  2. One-Stop-Shop: Panel manufacturer, in-house financing, solar installer, and a single warranty provider

  3. Up to 30-Year Warranties

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Approved installers passed our rigorous screening criteria for experience, licensing, and positive reviews.

We speak

English

Axia Solar provides solar, battery storage, EV chargers, and energy services to homeowners in California and Texas who are looking to reduce their reliance on the grid and upgrade their home energy. Axia is a full-service solar solution provider and is the direct-to-consumer division of solar panel manufacturer, Qcells. We support solar sales consultation, customer system design, financing, installation, and warranty resolution for the ongoing customer relationship. Our digital-first customer experience is designed to make going solar easier than ever with transparent pricing and experienced solar advisors that help you navigate the decision to adopt solar for your home. Getting started with Axia Solar is made simple with a customizable solar estimate provided entirely through the company’s online portal. Using a homeowner's address and a utility bill, Axia can provide prospective customers with insight into what a solar system can do for the property and the potential savings associated with having a solar system and/or storage solution designed and installed. Services Offered: - Solar Installation - In-House Financing - Management of Warranties & Services

Services Offered

  • Solar Repair & Maintenance

Helping you take a simpler step toward energy independence through solar. Electrify your life with Axia.

Workmanship Warranty

Solar Panel Warranties
25-Year Workmanship Warranty - Axia’s warranty provides 25 years of repairs, replacements and labor on the installation of covered solar system.

25-Year Solar Panel Product Warranty - Manufacturer’s product warranty provides 25 years of repairs or replacements on your covered solar panels.

Up to 30* Years of Performance Warranty - Manufacturer’s power output warranty provides up to 30 years of repairs or replacements so that the covered solar panels produce power at the warranted output levels.

Battery Storage Warranty
12-year manufacturer’s warranty provides repairs and replacements on covered battery storage systems.

Roof Penetration Warranty
Installation warranty provides 10 years of repairs for roof leaks caused by the solar installation.

Warranty Transfer
If customer decides to sell their home, the warranty coverage may be transferred to the new homeowner for the applicable remaining warranty term.

Customer Advocate
Axia Solar’s Customer Advocate team will provide ongoing support. They will manage warranty claims by working with the manufacturer to help resolve the unexpected.

*The 30-year performance warranty is applied when financing Qcells solar panels through EnFin’s Smart Energy Loan Program.

Certifications

North American Board of Certified Energy Practitioners (NABCEP)

Industry Certifications

  • Better Business Bureau
  • North American Board of Certified Energy Practitioners
  • Solar Energy Industries Association

Manufacturer Certifications

  • Q.PARTNER

What Customers Are Saying

4.5
29 reviews
4.5
Average Rating 29 review(s)
Response
4.5
Quality
5.0
Value
5.0
Service
4.5
Leave a Review
Great service

I had an amazing experience with my project coordinator Brandi Ramirez! She communicated and checked in periodically. Was very knowledgeable and answered any of my questions or concerns. I would recommend Axia by cells to anyone interested in Solar.

Posted by fgj6694 on Nov 01, 2024
Very Bad Service

My solar power system by Qcells is working well, and I am pleased with it. However I cannot recommend doing business with Axia by Qcells; in fact I recommend that you avoid them. Dealing with them was quite unpleasant. Many times there seemed to be no progress on the project; and when I would ask for status updates I would get no response. My e-mails (about anything) were routinely ignored. When they finally installed the system, they provided me with no means of monitoring it. When I eventually was able to monitor the system, I discovered that it wasn't working; they had installed it incorrectly. When I contacted them about fixing it, they just blew me off. Eventually they did fix it, and it is now working well. From beginning to end, the project took nearly 7 months.

Posted by paulcardinale888 on Oct 20, 2024
Still Waiiiiiiting after 6 months, but nice people

Axia and Qcells people are nice but that is the only thing I can say as of now. They don't communicate proactively, aren't coordinated internally and outsource most everything. It is largely a sales organization and project management is pathetic. Don't buy their story on implementation. I have done 5 house remodels and reconstruction, never seen this poor level of implementation. Their 'owned and integrated' team is anything but. There isn't a project management list, timeline, or proactive follow up. My project missed the summer, I had to escalate two layers and get personally involved to get things moving. And here we are 6 months later and system is not turned on because they missed a few things. Will know if the system actually delivers to its rated capacity and capability once it is on. SMUD or Sacramento City permitting was not an issue - that is often an excuse. Get a project plan with time lines and call weekly and get the names and escalate, don't wait, if you want results.

Posted by srkayal61 on Sep 04, 2024
Still waiting!

We started this process in February 24. There have been nothing but delays and excuses. Here it is August 26,2024 still not hooked up! I have never, in my 70+ years, dealt with a worse company. I must admit they are good at dangling the carrot just enough to keep us from pulling the plug on this project. Now they tell me that they're having trouble with the contractor that puts the applications in with PG&E! Once again I am paying for there problems!

Posted by idahogary2 on Aug 26, 2024
5 stars

Definitely 5 stars for our project manager Tiffiny, she was very communicative and responsive throughout the process and went above and beyond to make sure we understood next steps and that everything was taken care of. There was a moment when we were waiting on a roofing permit (we bundled a reroof with solar) and things were taking longer than expected but Tiffiny got to the bottom of it quickly and realized the roofing subcontractor had submitted our roofing permit incorrectly. Once she identified the issue, things moved along very quickly. Very happy with the outcome, thank you Tiffiny.

Posted by kimxishikawa on May 07, 2024
still waiting

had panels installed 03/23. still not connected to the grid.Greenretrofit didn't put in paperwork for pto. No one at Axia can tell me anything about whats going on. Axia puts blame it on Southern California Edison. Edison says they never put in the paper work. Axia has people scouring neighborhoods for sells. yet they aren't finishing the jobs.

Posted by csfried on Jan 16, 2024

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