Infinity Energy (Infinity Solar Systems LLC)

I cannot say enough good things about my experience with an expensive, complicated roofing/solar install. Truly superb customer service, careful timeline follow-ups and pre-event preps, fine/professionals at each stage on-site. Highest recommendation for a process where I expected many things to break down. Hats off, and I am a big fan!

This is a write-up of my solar system buying experience, and a review of my solar installer - Infinity Energy of Mahwah, NJ. From deposit to installation took exactly 2 months. From installation to production (today) was also exactly 2 months (almost, 2 days shy). I used Energy Sage to request bids for a residential roof mounted system in southern NJ. I signed with Infinity Energy. The sales rep was very responsive and helpful. The installation team was excellent. Fast and professional. They did a very clean job. There was one electrical inspection finding from an incorrect breaker relative to the engineering design submitted to the inspection office. That added about 2 weeks to the process - but they were very good about it. All said - I highly recommend the Infinity Energy team.

Infinity provided a transparent and clear process from start to finish. The communicated well and delivered on their timeline. I am happy to recommend them.

Recently had 22 panels installed by Infinity Energy. Installation went great with no conduit showing on the roof between arrays; all connected inside my attic. A very clean and professional installation. Andy Strauss my salesman, only dealt with on Zoom, was excellent and very helpful and responsive to my wants and desires. Jessica and Angelina in the office were excellent and kept me apprised about all stages. Steve was responsive when the system was not communicating and also in being proactive with some technical issues. I must say that there are usually some issues arising when I have used contractors , but nothing as of yet with Infinity. Incidentally, don't confuse the Mahwah Infinity with one out in California when checking reviews. I almost didn't pick them until I found out they are two different companies. In sum, I don't think you could go wrong choosing Infinity if you go solar.

I got a customized setup which was discussed with Andy Strauss and has intern communicated to their Tech team in delivering the models of microinverters and other components which were added as part of my requirement. I have gone through various solar vendors and my shopping has ended here. Thanks for making this happen and appreciate Andy Strauss co-ordination with their team to get my questions answered and got what was required for my project.

Installed 6kW System I compared several companies and offerings. I chose Infinity because they not only got the initial quote right, but they actually took the time to listen to my needs and concerns, and then guided and worked with me on sizing the system. My experience with Infinity was positive throughout the process. It's rare to see a company guide a customer from initial quote all the way through installation, instead of getting passed off from sales to install and then not be heard from again. The company was professional and very clear in what they were offering technically and commercially. They worked with my needs, both current usage and future demands, and took care of local permits, inspections, and close-out. The site inspection and install teams were punctual, courteous, and professional. The office staff quickly resolved questions and followed up with me along the way. And sales made the process easy without any pressure. Having been through dozens of home-related projects, it's been refreshing to have such a positive experience with a company from start to finish.