Guardian Solar, LLC

I chose this company's quote on energysage on 10/30/2019 . I also called the company and left a message (with my phone number) directly on 10/30/2019. I did not receive a call back at all. I did receive a message from the company through energysage on december 2 2019 asking if i was still interested. Renette Irving claims she never got any messages, but i verified the call on my phone history. Clearly they got the message from Energysage (as they responded via the message system 30 + days later). As I live in a deed restricted community that requires approval through a review process, this project can not be completed and I have lost any chance at the tax credit. Thanks a lot Energysage!

Words cannot begin to describe how horrible this company is... NOTHING and I mean NOTHING is what they say it is. It started with my sales rep Michael who visited me after I filled out some information online looking for solar. Michael told me he was not an employee of Guardian but rather an independent "solar broker", which meant he could get me the best deal with the best companies in my area. It seemed sensible at the time and he was very nice and assured me my system would offset all of my electricity costs except for the basic charge from Duke for $8. Installation was supposed to take place in about 6-8 weeks. This is where it goes downhill. I got the run around form Michael who claimed "I don't work for Guardian" on multiple occasions and Guardian's office on multiple occasions without any return phone calls regarding when my panels could be put on. I finally got the owners phone number to see if I could make any headway with him. Apparently the owners name is Glen, but he goes by Danny. So I called "Danny" and upon answering the phone he seemed agitated and asked me if I had called the office before calling him because he doesn't know every job off the top of his head. I told him nobody has called me back and he literally proceeded to raise his voice and tell me "WELL, I DON'T KNOW WHY YOU ARE CALLING ME ABOUT THIS, I DON'T KNOW EVERY JOB OFF THE TOP OF MY F*****G HEAD, WE WILL CALL YOU WHEN WE ARE READY." and he HUNG UP! I was appalled! It's clear why the company doesn't care to return calls or give anyone answers when the owner acts like this! I was never rude to him, just looking to see if he could help me. I have never in my life experienced a response like this, especially from the OWNER of a company. Long story short, It took almost 20 weeks for my panels to go up, 2 inspections before it passed the city inspection, and then another 7 weeks before Duke got my new meter on. I called Duke numerous times and was told Guardian never submitted the paperwork until 3 weeks after my job passed the final inspection! The worst part of all of this is that my panels are not producing enough power to get my bill to $8 as Michael promised they would do. He completely lied to me from the beginning. I had another local company come out and they said there was no way the amount of panels Guardian installed would ever offset my whole power bill so now I have to have more panels put on to get me where I need to be. Fortunately the other company is trying to help and giving me a good deal to install the extra panels. They also said they would clean up the "sloppy" work and all the pipes that are all over my roof so I would be satisfied once it's finished. If you are considering this company I urge you to seek other options first. I wish I would have done my due diligence .

Thanks to Guardian Solar, my plans for a PV grid tie system were dashed. Everything was moving along fine until September of 2017. I started contacting them and getting no reply... the funding was in place, but every time I inquired on when installation would occur, they stated that Miami dade county hadn’t approved the engineering plans and that they were working on it... I followed up several times after, but all I got were voicemails or full voicemail inbox messages. I would recommend that NO ONE take a chance and work with a company so lacing in fundamental professionalism. Guardian Solar is the poster child for a transient Florida “fly-by-night” Solar company.

They sent me a proposal without looking at my home. I asked them to come out and insure accuracy. They kept making appointments and not showing up, nor did they call. When I told them that my patience was growing thin, they lied and claimed they had come out and my roof was unacceptable. This is an outright lie since my home is completely fenced, so they had no access to get anywhere near it. I was home at the time and they also didn't call, again. Now they won't even tell me why my roof is unacceptable. Unbelievable liars!

Peter does not respond to messages or calls. Can even get a site visit arranged. What a joke!!! Owner must need any new business.

i read a lot of reviews and did a lot of research on this whole project. Dan and is crews were outstanding!! the yard and work areas were always neat clean and well organized took the crew about 2 and a half hours to do it all and fire p our solar system they were always polite and professional and made it it was done right even if no one had been watching these guys brought there A game even being it was 3:45 pm on a Saturday and there 3 rd roof of the day in Florida now that's hot but don't get me wrong they seemed like it was their first job of the day!!