SolTerra Solar

Choosing which local installer to go with in the PNW is honestly a bit overwhelming. We are just really lucky to have so many reputable local installers. We did lots of research and Energysage was a big help narrowing down the choices. There wasn’t one particular point that put SolTerra over the top, it was just a gut feeling we got from their people. They have clear and constant communication throughout the process. Expectations are leveled early, they’re real about your project, no pushy sales pitches. If you have an issue during install, it’s addressed quickly. Want to spend over an hour on the phone asking Kendall all your newbie questions? He’s there for it. Have scheduling/project issues? Paige handled same day. Have a minor issue after PTO? Neil (Ops Director) will respond directly. Hiring contractors to do work on your home can be daunting. Lots of horror stories. You need to trust that the company drilling holes in your roof in an area of the world that rains 9 months of the year is going to at least do a good job. In our experience, SolTerra was excellent.

Solterra is made up of amazing people!! From our first interactions with Kendall to our final walk through all our questions got answer quickly and in detail. Our site visit was straightforward and concise. We had some issues with securing a loan, for unclear reasons, and Kendall went to bat for us using all the channels he had available to try and straightened out the issue. Our install team was friendly, efficient, professional, and on point with their communication. The installation itself went down without a hitch and they even took the time to wave at my kid. They cleaned everything up at the end of each day. On the last day they made sure all my questions were answered and that I knew who to call if anything else came up. On the backend Paige kept us up to date and informed. The final product is clean and working like a dream. We really couldn’t have asked for anything different and overall things went much smoother and quicker than any other home improvement project I have been part of before.

I appreciate EnergySage for vetting solar providers. Because there was little financial or product difference between providers, ultimately my decision came down to interpersonal qualities and service. Federal and state incentives make this a good time to buy solar. Solterra presented the full price in their proposal. If for some reason the tax credit doesn't come through, my system still breaks even in seven years. From my first meeting with sales consultant, Kendall, I was impressed by his thoughtful commitment to solar energy and understanding my goals. Each employee was long tenured, well spoken and excellent ambassadors for the company. Paige, the office administrator, kept me apprised of the expected timeline and all of the steps to completing my system. Originally scheduled for September, I was delighted to have the installation a month earlier. Kendall came out for a final review and orientation. I am thrilled to be producing solar energy. I give my highest recommendation for this woman-owned, local firm.

Kendall at SolTerra was awesome to work with, gave me all the information I needed to make the right decisions. Highly recommended!

Our experience with Soltera has been great from beginning to end. They were very upfront with expectations and the installation team was outstanding. We would highly recommend them to any looking to go solar!

The entire process with Solterra went super smoothly. They took the time to walk us through how the process works, what incentives are available, and what options we had. I appreciate that they kept their options fairly streamlined: some bids were very overwhelming with options including those that don't make much sense like a tiny array with a huge cost per watt. Solterra was also the only company to work with us on maximizing our roof space by turning some panels horizontally to squeeze a few more in. After getting the details worked out, the installation went smoothly and quickly, only two days on site. Everyone I met from sales to the electrician to the installers were very friendly and knowledgable. Any issues that arose were well-communicated. I'd highly recommend them, and have to friends already.