SolFarm Solar Co.

This company has been nothing but trouble from day one. They brought equipment and left it out in the rain and freezing cold causing issues with the components. When we asked for them to correct this, they sent the same parts back out and tried to put them on our home. Please see the pictures below. They sent inept and unlicensed people to install the system. After being up and supposedly operational, we found out after our electric bill did not decrease that the components for the system were installed incorrectly. We lost months of potential savings with no response from the company (I let them know in January of 2024 that it was not working) we were told it was because there was no or little sunshine and then it became that we didn't have a battery. Neither of this was the case as they had installed improperly. And though we paid for the battery in December and had a battery that was listed on the contract, they could not get the battery so gave us a cheaper and less valuable battery. They said they could not get the battery though I paid for it in December 2023. We did not get the lesser valued battery (and It took way longer than what they told us it would take and our system is still functioning improperly after nearly 8 months post installation. We were told that they would be here to service and orient us to the system and they have not. For the electricity that we lost we were told we would be reimbursed. We have not. We were told the system is functioning properly but our electrical bill is the EXACT SAME as it has been last year and the year before with no change in our power bill. The staff has turned over so many times that we cannot keep up. The one new hire that said he would help us and that this was completely unfair and needed to be addressed was fired the very next day. This has been the biggest nightmare of my life. It has caused undue hardship on me and my wife and is STILL not resolved. I put a review up months ago and the owner asked that I please take it down because he would make things right....it HAS NOT HAPPENED! It is still not right and now, I have contacted 3 attorneys reaching out to see who will be able to take on our case. I want the panels removed from the roof, the equipment removed, the areas of installation restored to what they were prior to installation and my money back. I will not take down this review. This is a true and accurate statement of what has happened to me. Please HEED MY WARNING AS I DO NOT WANT THIS TO HAPPEN TO YOU TOO! Please go to another company. This company took nearly $55,000 of my hard earned money (we had saved for 3 years) to purchase solar panels and NOTHING has been what they said it would be. The salesperson, the owner, the staff have done nothing but ignore, blame others, escape their responsibilities and now I will have to go through litigation to remedy this issue. I have threatened it many times hoping that they would do what is right. It has not happened. At this point, it is important for any and all people reading this to understand that you too will not be happy with their service. It is a misnomer for this company to have a 5 star rating. If I could give zero stars I would. Please see all of the photos, the comments from the owner and a Glassdoor review of the employee who was terminated the day after telling us he could assist us with our problem. The good news...I KEEP EVERYTHING...EVERY TEXT, EMAIL, PHONE CALL LOG (THEY WERE RECORDED) INCLUDING FOOTAGE FROM THE OWNER STANDING IN MY YARD IN FRONT OF THE DOORBELL CAMERA SAYING THAT HE WOULD FIX THIS ISSUE. I have dealt with a lot of people in my life and in my profession and I have never seen such utter ineptness and unprofessional behavior from a business owner. No one runs their business this way.

SolFarm was super easy to work with, answered all my questions, and made me feel super comfortable with what is admittedly a significant purchase. I ended up referring them to our neighbors and now they're also sporting solar panels on their roof. Since getting the panels installed, our energy bills have been $16 a month-- just the cost of the connection and maintenance fees. We haven't paid for electricity in months! Would definitely recommend!

We interviewed several companies before deciding on SolFarm and they were the only ones that didn't play games with us on pricing. The workers were respectful and pleasant and did a very clean installation. They didn't promise that our configuration would cover all of our energy needs, but it has actually worked out that way - underpromised and overdelivered...

The professionals at SolFarm did an excellent job with the installation of our solar panel system. They took the time to explain the entire process and answer all questions we had. We are very happy with the quality of the work and their professionalism. We highly recommend them to anyone that is looking to save money on their energy bill. Thank you SolFarm! Rafael and Selena J.

Adam Motar of SolarFarm provided top notch consultation and information. His quote was very competitive, and SolarFarm was one of the finalists among the five quotes (four energysage+1) I received. Unfortunately, there can only be one winner.

Mike was wonderful from start to finish. Worked with me on price to make the job affordable. He is very knowledgeable about solar, and also has electrical and tree skills, which came in handy. He and his crew were always polite and helpful. Made sure my online monitoring was working properly. The final result looks great. I can see how much energy I'm saving, and I can't wait for my next electric bill.