CTEC Solar

Purchased a solar system from them. salesman wrote a 25 yr warranty that covered panels and inverters. I now have a problem and they will not service me until I pay for a service call in advance even though I am covered under the warranty.

Has any CTEC customer achieved their expected annual kWh savings? For the second year in a row the panels installed will generate less than 90% of the engineered design. CTEC guarantees as low as 80% of designed production. The system seems to be designed to generate between 80-90% of the guaranteed annual kwh. Given this design the financials for solar power using CTEC don’t appear to be worthwhile. When I inquired about the shortfall last year I was told that the panels do better in the second year. I’ve spoken with neighbors who installed the Tesla system and they’re over achieving their contract.

Edwin tried to lie to us about the rebate, Then the solar panels arrived. I had to unload them. Guys were over a hour late. Electrician spilled glue in my basement and used my cleaning supplies to clean up. The same guy left material in front yard and I hit a piece with my mower and hit my wives car. They told me I need extra support in my garage and I didn't. I wasted a whole day off. I was promised a gift card for my aggravation and that was another lie. Don't use them you will be sorry like I am.

We were super happy with our entire experience with C-TEC. They didn't come up in our request for proposals on EnergySage, and we had met with some other installers, but a friend recommended we speak with C-TEC, glad we did. They wound up being the least expensive and each person we met with was a pleasure to work with. The install is so CLEAN with no visible conduits anywhere (which was a BIG concern for me since the panels needed to be on the front of our house). I wish I could upload a picture here. Highly recommended!

Edwin from C-TECSolar was our sales consultant. He arrived on time and spent the time with me to go over the advantages of solar, what my system would be, the offset I should expect and the cost. He made sure I had the opportunity to ask questions and I was fully aware of all the aspects of the solar conversion process. His professionalism and thoroughness was one of the main reasons I went with C-TEC for my solar installer. Although I don't have experience in the design, installation and performance of the solar system that will be installed yet, if their anything like the consultation process, C-TEC should do a great job in the rest of the process.

Installed on 11/2015, no longer have an electric bill since 3/2016. All employees were very helpful. A local company that doesn't treat their customer as a cash cow. Together we revised our contract 5 times, before it was finalized! I own the system, but they treated it like it was their own. We did consult with other companies, prior to choosing C-TEC.