Nickels Energy Solutions - Profile & Reviews

Steve and Kevin Nickels and their crew were a pleasure to work with. They were helpful, responsive, prompt, polite, friendly and did an outstanding job. Our ground mount solar system in Cazenovia has been producing enough power to cover our needs and bank some extra for the coming winter months since it was installed in September. We would highly recommend NES to anyone considering a solar system.

The whole team at Nickles energy solutions is fabulous. They came out several times and spent a significant amount.time walking our property with us and gave us proposals for multiple different options that we had discussed all before we signed anything with them. After we decided to go with them for our solar, their was great communication leading up to our project. They were available and quickly responded to my questions. Every member of their team was kind, knowledgable, and professional. It was a joy to work with them. I have recommended them to my family and I would recommend them to anyone that is looking to lower their energy bill and make a positive change for the environment. I only wish that more companies could provide the great customer service that Kevin and Steve have instilled in their company. Superb!

Nickels Energy Solutions was recommended to us by our home builder. Nickels was extremely helpful right from the beginning stages of our project. They are a knowledgeable and experienced group and clearly explained the process from project conception through design and implementation. Pricing was very competitive. We ultimately chose Nickels for our project because they were a personable group and their knowledge of the industry regulations, tax benefits, and rebates was on point. Our new roof mounted solar array looks great and has been performing well. We highly recommend Nickels Energy Solutions.

I was so happy to use Nickels Energy Solutions for my solar panels to support a local business that I had heard so much about. They were extremely attentive from beginning to end. All issues handled professionally and immediately. The system is working great. I can't say anything but great things about Nickels!

I am extremely pleased with the quality of work and customer service provided. What a great company!

The Nickels brothers and their talented crew of installers worked with us to create an excellent solution for our combination of shading and roof configuration. They delivered on all of their promises, on time and on budget. They have our highest recommendation.

During our selection process from the seven quotes we received through Energy Sage, we were looking for a local company with competitive pricing that was knowledgeable, on top of the latest available technology and who would be able to install and service our system without major delays or other issues. From our first meeting with Kevin from Nickels Energy Solutions though the installation and activation of the system headed up by brother Steve, we knew we had made the right choice. Both Steve and Kevin were courteous, professional and knowledgeable throughout both the selection process and the installation of the system. They took care of all applications, permits and approvals, and even put us in touch with great financing. Our system has been operational for about three months and we could not be happier with our choice of Nickels Energy Solutions. They are… Right on!

We had a great experience with Nickels. They knew about options and did a good job explaining them to us. Everything was extremely well organized and they were thorough in both their actions and their explanations. Even when we ran into delays - - not of their doing - - they were always on top of the situation and kept in regular touch with both us and the subcontractors (roofers, electrician). They took care of all the paperwork and arranged for all the associated work we needed in preparation for the panel installation.

Kevin and Steven did a great job throughout the entire process. They were honest about our system capabilities and patient as we worked with them to trim the shade trees to increase our system performance. I would have no reservations about recommending NES to anyone. They do great work, and go the extra mile to ensure their customers get what they need.

When we got serious and began our Solar inquiry we got a lot of help from EnergySage and the ability to research and take bids without direct contact really eased our minds. We had decided we wanted a local company and Nickels Energy seemed to fit the bill. They had done an installation in our neighborhood and our neighbors had a great experience.

After looking at all our bids, we were down to two. After we met with Kevin Nickels we were pretty sure we knew who was going to do our installation. Kevin has the ability to break down the information so it is all in relatable form. We easily understood the steps needed to accomplish our installation. Nickels Energy took care of all our concerns. They helped us find the areas that we needed to improve and got all the necessary permits and inspections arranged for us.

They were always available by phone. Every question was answered. We always felt that our project was important to them and was being done correctly. I would recommend Nickels Energy Solutions highly

Quality work from quality people. Exceptional effort was made to keep us informed and educated to the whole process. From our first meeting until the job was completed the level of professionalism and the superb communication was tremendous. I will certainly recommend Nickels Energy to everyone.

I value quality in my work as a Nurse and my installer Nickels Energy did a fantastic job. First I give then credit for a well organized introduction to the Solar system. Easy explanation step by step. Nurses use clinical pathway, Nickels called it project timeline and stood true all the way, even with other independent supporting professional, such as the Electrical Inspector & Building Engineer. They paid attention to details, timed the local weather well and most of all kept me timely informed. My 18 solar panels looks beautiful and has already started to save me cash. I highly recommend Nickels Energy Solutions as a company that exemplified quality. For that reason I am now a proud owner of solar energy.

When I decided to buy a 2018 Nissan Leaf, it seemed like a great time to also consider solar panels to offset my higher utility bills from charging my new electric. Thankfully, I selected Nickels Energy Solutions for this solar project as well as installing a ChargePoint Level 2 charger in my garage. They not only put together a solar power project designed to meet my future electrical needs, they handled all the complicated paperwork to qualify for government incentives, got the necessary approvals and inspections, and had the panels (and charger) up and working in no time. I saw a significant reduction in my first utility bill for August 2018, even though it reflected only a partial month of solar panel use. I can assure you that a solar project like this is not for amateurs. I feel fortunate I found a company of experienced professionals who made sure from start to finish that I had the right solar project for me.

NES proved itself as an excellent partner for our home. Steve, who led the sales as well as the installation, is a smart young man with passion and excellent work ethic. He was clear about the benefits and potential watch outs from the very beginning. He guided us throughout the process and provided great insights that helped us make our decision. Their prices were comparable to other vendors, but it was the meticulous nature of Steve's approach that really impressed us. He was our contact throughout and didn't disappear after making the sale, in fact, he did a lot of the installation himself. His credibility as an engineer as well as his non-sales driven attitude helped make our final decision to go with NES. We were also impressed by the approach used by NES. They provide a great binder at the end of the process that essentially puts all your paperwork in one place and helps with the tax returns process making it super easy and transparent to see exactly how the process played out. We would absolutely recommend NES to anyone looking to go solar!

Kevin and Steve were extremely professional and provided the highest quality of service I could have hoped for. The project was beautifully completed with all my questions and concerns addressed very timely. So far my actual energy production has aligned with what was predicted prior to installation. I hope to work with them again soon!

They know their products and are completely professional. One of my best home improvement experiences

When I originally contacted NES I made it clear to them that I definitely would not be getting a solar system right away. Even knowing that there was uncertainty they came right out to the house and answered all my questions, gave me an estimate, and kept in contact with me until I was ready to move forward with a solar installation. I had 4 estimates done. NES had beaten two of them price wise. However the two they didn't beat quoted me with solar panels I had never heard of from companies who's names I couldn't pronounce. With sketchy warranties and string inverters which I did not want. I wanted to go as local as possible with my install and it just so happened that I went to elementary school with one of the owners of NES and their company was right around the corner. I really wanted US panels but at the time the options available just weren't as appealing so unfortunately I ended up going with LG panels. They were more efficient than anything US made panels offered at the time. From the initial estimate to the final project order I changed the system size and brand etc at least 6 or 7 times and each time NES was quick with new information and new estimates never once acted like it was an annoyance. NES was helpful with the entire process. Thoroughly explaining to me each and every item from the panels themselves to the micro inverters to the racking system to financing and tax benefits. They were always accommodating with my schedule. They didn't let my little bark box of a Dachshund bother them. They have always been quick to assist me in any questions or concerns I've had since the completion of the install. If I HAD to point out a negative the only thing I can think of is I felt a couple of small details of the install were done somewhat sloppily. Nothing major and probably things most people wouldn't even notice or care about even if they did notice. I'd consider myself kind of picky and OCD when it comes to certain things. However I did bring those things to the attention of NES and they quickly and without issue corrected my minor gripes. Outside of those tiny little things I have no complaints and I actually plan on adding onto my house in the future and as of right now I plan to have them come back then to cover the additional roof space with panels.

Nickels Energy Solutions Installed the three, free-standing solar arrays shown in their video link taken by a drone early this spring, Tomlinson Solar Project .
Throughout the process of design, acceptance, permitting, installation, and follow-up, we found Kevin and Steve to be very responsive, knowledgeable. We had several restrictions. Specifically, we wanted to buy as much of the materials as possible from American manufacturers and we were the first solar system for a new town board process for permitting solar systems that was ridiculously complex and time consuming (the paperwork was probably conceived for a commercial installation). The Nickels team researched possible reliable US manufacturers and provided data sheets for us to choose from. Once chosen, the design was tweaked several times to accommodate the new manufacturers’ parts and our needs. The town board delayed the installation of our system to allow their members time to review the massive amount of documentation they requested and our system was installed in the fall rather than the peak summer season as it was originally planned. Nickels Energy worked around every obstacle, putting in the time and effort, requiring no addition fees, even though significant additional engineering, travel, administrative, and clerical time was required. They attended the town planning board meeting and worked through all the details with the board, requiring just minor support from us.
After the system was functioning, they changed out a few of the inverters that weren’t reporting usage.
In short, they are the best! And, it is great just paying National Grid the delivery fee and still enjoying the heat and air conditioning!

My husband and I have toyed with the idea of solar for some time. We visited trade shows in the area, Googled, and asked around.

When we sat down with Kevin Nickels, he outlined the cost savings for our home and provided us with personal statistics right out of the gate. Any question (we had a lot!) he was able to answer and built our confidence level up extremely. Their engineer, Steve Nickels then arrived to measure our roof and review our attic. On both occasions it was as if he was never even there. Their ability to work with our busy schedules also was extremely helpful.

We are so thankful we went forward with the process and are now receiving the financial and environmental benefits of solar.

I had talked to several solar companies with mixed impressions when I met up with the Nickels group. They answered my questions, and when they didn't know the answer, they promised to get back to me, and they did. Further, I felt they were giving me honest, straight forward answers, not a sales pitch.
It turns out that my unique house construction (no traditional 'rafters' to secure to) required extra research and brainstorming with their structural engineer to come up with a workable solution we could all live with.
Bottom line is that I got exactly what I wanted. Even when we identified during installation, that we could add two more panels (between skylights), they handled it professionally and I got a great installation. These guys were great to work with.

Kevin and Steve were the first to get a quote to us, came in with a great price and offered excellent products. It was comforting to have one of the owners (who is also an engineer) up on the roof doing the installation along with another engineer. Everything went smoothly and they kept us up-to-date throughout. System is up and running and looks great.

Working with NES on my home PV system was a wonderful experience. Steve is extremely knowledgable and answered all of my questions. The system was installed within the timeframe specified (actually it was complete early) and I was kept informed at each step along the way. I would recommend anyone interested in solar talk with NES, there certainly may be cheaper installers, but with any long term investment, quality workmanship and longevity are the biggest factors when making that decision.

The experience with this company was world class. They walked us through the process of getting solar and showed the financial payback and why this made since for me . Would highly recommend this company .

We had a wonderful experience with our NES solar installation. The system was up and running in no time .
My husband with 35 + years in the construction management business was impressed.
The installation of the panels are neat and square to the structure . Their array was shown prior for our approval. We opted for a computer program that tracks our solar production on a daily basis. All financial and grant information was provided to us in a binder. How to apply was explained to us in a manner in which we both could understand by NES. Any phone number we would need , including the foremans cell number are supplied in this binder.
The men cleaned up every day before leaving. Keeping the yard free of debri . Which is very important to me because I have pets. The foreman let me know what to expect the next day.
At the end of the installation my yellow lab had new best friends and we were all smiles.