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Get QuotesErus Energy has over 15,000 clients, and that number continues to grow as our workmanship and customer service speaks for itself. We know how to save you money and how to turn your home or business into an environmentally-friendly, energy efficient ecosystem. We serve markets in New Mexico (Las Cruces, Roswell, Alamogordo), Arizona (Phoenix, Tucson, Flagstaff, Prescott, Glendale, Mesa, Peoria, Sun City, Surprise, Chandler, Ahwatukee, Tempe, Green Valley, Ajo, Maricopa, Gila Bend, Marana), Texas (El Paso, San Antonio, Austin, Laredo, McAllen, Houston, New Braunfels), and their surrounding cities.
Erus energy destroyed two fuses and a transformer when turning off and on my power, including a ceiling fan. The repairman from Erus took two weeks just to figure out what was wrong with my ceiling fan telling me constantly “I don’t know.” Soon after I notice that my A/C is having issues.
The repairman did not even look at the HVAC system when I first mentioned the issues to him and said to me that he even is having HVAC issues himself and doesn’t know what’s wrong with it. Yet he told his company confidently that they were not responsible for the damages.
Erus energy told me that it wasn’t physically possible for the power surge that they created to cause damage to my HVAC. Yet, one can simply google it and there are several articles that will state otherwise.
Not to mention the written statements by those that repaired my HVAC stating that that was what caused the issues.
It has been about 3 months since of calling and waiting.
After three months Erus Energy agreed to pay me half of what I had to pay to get my HVAC repaired “just to be nice” BUT only if I sign away liability.
I have just been constantly insulted the entire time. Not to mention that they decided to attach their box RIGHT NEXT TO A WINDOW…It looks awful and it will be harder to sell my home like this one day.
I have told Erus Energy that, to be fair, if they pay me the $900 that they owe me for getting my HVAC repaired And move the box, then I will take off this negative review and call it a day.
We purchased our solar system from Erus Energy in 2015. Our system has 30 panels and included a new Main Breaker Panel, (Old one installed 1963) and meters for our solar production and a meter for energy used form our electricity provider, CPS of San Antonio. Our electric bill averages around $22 a month and around $70 June July August. These cost include natural gas for our stove to, hot water heater, home central heating and gas dryer. Our initial "sticker shock" was quickly resolved with our city CPS rewarded us with a nice rebate of $14,888. We were some of the first installed when the rebates were announced. Our decision was to purchase solar with our savings so that our energy cost would be so low, that our monthly retirement income would provide us more without an enormous electric bill. So we are benefitting every month, and our electric bill never goes up. Our system continues to provide inexpensive electricity. Our house stays at a cool 74 degrees during the day and 73 degrees at night for sleeping. Our highest bill was $105 two years ago in December, using lots of natural gas to heat our home and later found out that our solar wasn't producing because the invertor went out. Less than a week, Erus Energy were back out and the invertor was replaced. No charge! We had 3 estimates and very fortunate to go with Erus Energy. Once the solar was installed, our neighbors would stop by, especially if I was outside, wanting to know who installed our system and the benefits we enjoyed. We finally got one of Erus Energy's signs and placed it on our front porch, and that must have worked, because they don't knock anymore. It was fun to help the neighbors, because it is a big investment that keeps on giving, every month. We love our system and are completely satisfied with our investment. Its nice to know when you make a grate decision with your grandkids inheritance!
Thank you for taking the time to share your feedback! We are happy that we were able to help you save some money and set you up for future savings!
Installation Crew was Great! They showed up earlier than planned and did a really good job. Mr Joe Esparza has been really helpful
Based on your roof and actual offers in your area
Since its humble beginnings in 2004, Erus Energy has risen to become one of the most respected and innovative solar energy companies in the industry, with operations spanning from Arizona to Texas. Erus delivers a holistic approach to energy by reducing energy waste which allows our customers to maximize their solar investment. Finally, we utilize the latest technology to put energy monitoring and management at your fingertips. Our engineers, project managers, installation technicians, and sales team all align toward a single goal: to deliver maximum value and superb service to every customer.
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Based on your roof and actual offers in your area
Standard 5 year Workmanship warranty.
Everest Racking 25 year product warranty
Solaria 25 year product warranty
Q Cell 12/25 year product warranty
Enphase 25 year product warranty
Certified Aeroseal Dealer
BBB A+
Solaria Pro Partner
Q Partner
#6 on Best Company in AZ
AZ: ROC 305508
NM: GB02 #382417
TX: TECL #30936
SC: G120073
FL: EC13007730
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