Firefly Solar & Roofing

Good

After reviewing several bids for our NC mountain home solar system through EnergySage, we chose Firefly Solar out of Greenville, SC. We couldn't be happier with our choice. From initial conversations to final submission of plans to our county and electric company, Firefly staff consistently offered choices and advice to optimize our system with our goals. The Installation team was first rate. They were efficient, maintained a spotless worksite and answered all my questions. They didn't leave until everyone was sure the installation was 100% complete, working and all involved were happy with the product. Since installation, both by phone and email, the project team has reached out to make sure everything was working as planned. We would HIGHLY recommend this company without reservation.

I had contacted several other solar companies, but I was getting the feeling that nobody was actually responsible for the whole project, with several contractors involved, but since I would not be their direct customer, I would have no leverage or control over their work on my installation. Firefly Solar handled my solar panel and battery installation completely. They presented a customized design to match my needs, and they handled all the ordering, scheduling, permitting, and approvals, and it went significantly quicker than I had expected.

I searched for a company that offered what I wanted and I found one with Firefly! Okay, the supply chain issues were to be expected, but all in all it wasn’t bad at all. What we would have expected normally. They came out and banged it out in two days and I have an easy power company so we were up and running in a week. They installed the panels, the Tesla walls and answered any questions that I had. We haven’t used grid power yet.

I was in an interesting spot, because I originally was going to go with another company. However, after doing some more research, I decided to shop around for some better deals. I'm so glad I did! Kris Mason at Firefly was so helpful getting me exactly what I wanted. He was very responsive and easy to talk to. I asked a ton of questions and he was there to answer all of them! I can't wait to get everything installed!

Firefly was great to work with for upgrading my solar system and adding batteries. They worked with both me and the electric company to customize a system that met my needs. Kris Mason guided me through the initial quoting and design process and continued to follow up during and even after project completion, to make sure everything was proceeding well and the system was operating per my expectations. Jessica and Ryan were also fantastic, giving me regular schedule and delivery status updates and also followed up after the system was running, to make sure everything is working as expected. Definitely recommend them for solar install or upgrade!