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5 Star Energy Pros - Profile & Reviews

We at 5 Star Energy Pros is not your typical "Solar Company" what makes us different from the rest of our counterparts in the industry is, from A-Z your whole project stays in house, from the initial consultation with our non- commissioned energy consultants to the Safety First team that's installing your Solar system.
We are truly a 100% EPC (Engineering Procurement Construction) Solar company.

5 reviews

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  • "Scammers of Solar"

    Reviewed Feb 21, 2022

    these guys joffre and mathew do not care about your well being.. they will take your money and run. you will save yourself a ton of headache not dealing with human beings like these.

  • "5 Star is a Scam"

    Reviewed Sep 03, 2021

    If I could give 5 star 0 stars I would
    1) System was installed in December 2020 and you still didn’t have PG&E’s permission to operate your system then.
    2) I paid for a 2000 AMP Main service panel upgrade and 5 Star installed 100 AMP, same as what I already had. They lied to me saying PG&E didn’t approve a 200 AMP upgrade. I called PG&E and they confirmed 5 Star Energy Pro never submitted a 200 AMP upgrade request. Instead they submitted a like for like panel upgrade.
    3) They collected full payment from us in January of this year and it has been a nightmare dealing with them. They never return calls as they say they will “get back to us”. It does not take 9 months to correct this type if issue. Worst part is, this company hopes you just go away so they don’t have to fix their work. Stay away from 5 star Energy, they never contact you after they collect their money. I filled a complaint against their license with the California Contractors Board and Joffre told them he would contact me and never did, neither by phone nor email.
    4) I'm having to pay NBT Bank for the solar panels on top of having to pay PG&E. It's a hassle.
    4) All 5 star needs to do is make the corrections necessary for inspection to pass and pay the re-inspection fee.

  • "If I could leave zero stars I would."

    Reviewed Aug 10, 2021

    Absolute shit of a company. I have had a contract with them since November. I have had panels on my roof since February. Still not operational. I have now had to pay 4 months worth of a loan payment on top of my PGE bulk because I cannot get a response from Joffree or Matthew. Absolutely scam. We will be filing a complaint with absolutely everyone possible and will be seeking legal action. Do not give them your business. Everything all the negative reviews have posted are spot on.

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5 Star Energy Pros is committed to delivering the 5 STAR service you deserve, we are a no pressure, NON COMMISSION based company, so our only focus is to direct and educate you, to making a sound decsion regarding your Solar project.

  • Installation
  • Financing
  • Energy Auditing
  • Roofing
  • Solar Repair & Maintenance
  • Community Solar
  • Energy Efficiency
  • Solar PV
  • Energy Storage

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Get a custom solar estimate for your home

Get a custom solar estimate for your home

Based on your roof and actual offers in your area

Try Solar Calculator

5 Star Energy Pros Headquarters

101 West American Canyon Road #508-150
American Canyon, CA
94503 United States

Workmanship Warranty

25 Year Installation Warranty, 25 Year Roof Penetration Warranty

Licenses

General B Licence #1067798

Insurance

Contractors Bond, Employee Workers Bond, Workmans Compensation Bond, Insurance.

States served by 5 Star Energy Pros

  • California CA