ATX Solar

I am extremely dissatisfied with the service provided by ATX Solar regarding my solar system. My micro-inverters have been consistently offline and unresponsive, and despite repeated attempts to reach out for assistance, it has taken weeks—sometimes months—for anyone to come out and assess the situation. As of now, I am still waiting for a meaningful update. In the meantime, I am forced to continue paying my electric bill as if I never had solar panels, while also covering the cost of the solar system itself. I have contacted the company multiple times via email and even had a conversation with an Enphase representative. The Enphase representative suggested that the issue may be related to wiring from the initial installation. However, no action has been taken, and I am left in limbo with no clear resolution in sight. To make matters worse, I have been unable to get a timely response from the company. My attempts to escalate the issue have gone unanswered for weeks, and whenever I try to call, I am directed to a single point of contact who never answers. This lack of communication and failure to address critical issues is completely unacceptable. I strongly urge potential customers to reconsider, as the service and support have been far below expectations. At this point, I am desperate for a resolution and would appreciate any update on when this matter will finally be addressed.

I’ve wanted Solar for a very long time. I met with more than one company and after comparing everything I was told and following up with some of my own research, I went with ATX Solar with all the confidence in the world. Caleb Spencer was my salesman. He’s also cofounder, co-owner, and is super knowledgeable. He is so dedicated to everything this company does. He was able to correct some of the information I was provided by others and all of it was backed up by my research. This company is a one-stop shop for solar. The only thing the employees of this company don’t do is build your panels and necessary components. They have ATX Solar employees who are your engineers, installers and they keep you informed. No third party installers! They pull permits, make sure things are inspected, set you up with the company that will receive and deliver your energy. They do so much and they care about their customers. I could go on and on but I won’t. BUT, if that’s not enough, this company and all its employees are involved in the community and Texas. There are local companies they volunteer for and, if my memory serves me correctly, they sponsor a sea turtle nest at the coast! (My favorite

Great service, very responsive, and system is working as expected! Caleb and team are awesome to work with.

Can’t say enough about ATX Solar. From the sales process with Madison all the way to installation, I couldn’t be happier with the professionalism and service. Go with ATX Solar!

I recently had the pleasure of working with ATX Solar, and I must say, it was an exceptional experience from start to finish. Their commitment to providing top-quality solar solutions, along with their remarkable service, has left me thoroughly impressed. Right from the beginning, ATX Solar's knowledgeable team took the time to understand my energy needs and provided valuable insights into the best solar options for my home. They introduced me to REC solar panels and Enphase microinverters, which are renowned manufacturers in the industry. It was reassuring to know that ATX Solar partners with reputable companies, ensuring the highest quality and performance of the equipment. The installation process was smooth and hassle-free. The ATX Solar team arrived promptly and worked efficiently to install the solar panels on my roof. They demonstrated their expertise, handling all the equipment with care and precision. Their attention to detail was commendable, and they went the extra mile to ensure the system was seamlessly integrated with my home. Since the installation, I've noticed a significant reduction in my energy bills. The REC solar panels, coupled with Enphase microinverters, have proven to be an excellent combination. The system's performance has exceeded my expectations, providing reliable and clean energy for my household. It's reassuring to know that I'm contributing to a sustainable future while enjoying the benefits of renewable energy. Throughout the entire process, ATX Solar's customer service was exceptional. They were responsive and friendly, patiently addressing all my questions and concerns. Their professionalism and dedication to customer satisfaction were evident in every interaction. Even after the installation, they continue to provide excellent support, ensuring my ongoing satisfaction and peace of mind. I wholeheartedly recommend ATX Solar to anyone considering solar energy solutions. Their expertise, quality equipment from manufacturers like REC and Enphase, and outstanding service make them a standout choice. Choosing ATX Solar means you'll receive a top-notch solar experience, backed by a company that genuinely cares about its customers. Five stars are well-deserved for ATX Solar!