Ross Solar, a ConEdison Solutions Company - Profile & Reviews

Contacted them in 2014 to install a 15kw Sunpower SPR X21-335 black (45 panels) with 3 SMA SB5000TL-US-22 inverters. System looks great on the front of my house and provides all our energy needs for 10 out of 12 months of the year. Design was well thought out and documented. Installation was top notch. They were a little slow getting to my house to get the installation started, but they were clearly overwhelmed with the demand for residential solar systems at the time due to the State of CT Energize program. I would use them again.

Very professional and friendly staff. They helpful throughout the process. Taking care of every detail until completed.

Had our solar power system installed in August 2016. Sales consultant Peter Dion did a great job guiding us through the sales/installation process, and answering my many questions so that I could understand as much about this large investment as possible. Ross Solar worked with us on delaying the project so that a new roof could first be installed and paid for (unexpected expense). We even got free upgraded panels out of the delay! Installation did have a hitch with how the system was grounded (identified by the town inspector), which was rectified quickly. System has performed beyond the expected performance that was specified in the quote. Online web portal gets the job done for monitoring performance. Overall, good value for a high quality job.

Our solar system finally went live this Monday. Next day it rained and one of the 2 inverters installed detected a ground fault (per error message displayed). I contacted Ross Solar via email and then after no response, called the office and left a message. It is now Thursday and still no acknowledgement of the problem.

From my solar expert, Peter Dion, to the entire team at Ross Solar, they made the entire process painless and seamless. I highly recommend them for their customer service and quality of work performed. I have had no issues in the year since my system has been running and have recommended them to family and friends. An excellent company with high standards. Thank you Ross Solar!!

Ross Solar was recommended by Wilton town environmental groups including Go Green. That gave us a lot of confidence that they knew how to manage the installation and get the US and CT tax credits and rebates. The sales person, Jim Paradis, did an outstanding job of determining how to set up our system and how many panels we would need etc. He was also able to tell us exactly how much energy our system could be expected to provide and how that would cover our needs. He answered dozens of questions in a way that was always clear and helpful. Glenn Simons. our project manager, did a great job with all the details of the actual installation. We have a ca 1870 house so there were lots of inconveniences to deal with. The team did it without a hitch. Although I think they would say that digging the trench for the power line from our garage to the house was challenging. There were lots of huge rocks. All the permits were also handled by Ross Solar. Our installation was completed on Nov. 3 and even for these short and cloudy winter days we are seeing a big difference in our monthly utility bills. We have been very pleased with the work that Ross Solar did for us and would highly recommend them to anyone interested in a solar installation. I feel very good that we are making a difference that is good for the planet even more than the fact that it is saving us money. We expect the installation to pay for itself in about 10 years.

Ross Solar Group was open and honest during the sales process. Advantages and disadvantages were clearly explained,
giving the customer information to make a decision (we interviewed two other Solar companies).
The installation/connection process was seamless; the installer crew was genuinely concerned about quality and safety; they were professional and neat

We had our system installed on one of the hottest days of the year and the crew did an excellent job while dealing with the heat on the roof.

The Ross Solar team was very helpful at explaining the process and the various costs. They also worked with us on the design so that we were comfortable with the system. On the whole they were very easy to coordinate with, as the few delays we had were on our end. The system is up and running and we are very happy with it.

Ross Solar did a great job with our solar installation. Very neat work, and the whole team was good to deal with from beginning to end. They were also responsive and helpful with follow up support questions. Overall the system they installed is working very well.

Our Installation and Purchase with Ross Solar was Excellent. I recommend them to all my friends. They are knowledgeable and informative. They answered all our questions. We looked at 6 other companies as well and none of the others came close to Ross Solar in knowledge or experience. We were apart of the Solarize CT and Solarize Burlington programs. Ross Solar was knowledgeable of the programs and made the choice easy.

I had a fantastic experience with Ross Solar Group. I used them to install a large residential solar panel system at my home in 2014 (60+ panels). I evaluated several options, including Solar City and Sungevity, but ultimately I chose SunPower panels installed by Ross Solar. I made that choice for two main reasons: (i) the SunPower panels offered the best combination of output and cost for our project, and (ii) Ross Solar took a consultative, hands-on approach to assessing what we needed and designing the system.

From that point forward, the process was seamless. Ross Solar managed everything very professionally and on time; they communicated well throughout; and the installation itself was done with minimal impact on us.

I've had the system now for 2 years, and it has run without interruption for the whole time. It has generated about 15-18% more power than we projected, and my electricity bills have dropped significantly, probably 80% or more.

I've recommended Ross Solar (and SunPower panels) to several people and I will continue to. The process was great all around.

excellent sale team, installation team. Ross solar superb company! only way to go solar is to go with Ross solar. thank you Stefan Ditko of Derby for referral .

I received my system 9 months ago and have not spent one penny to Eversource. Love the system. Regarding Ross Solar group, installation on time and their crew was neat professional and clean up all areas they were working in. I would highly recommend them vs. any competitor.

I initially made the mistake of deciding to go with one of the big national solar installers. They rejected my project because it was not a "cookie cutter" type job and they made up a bunch of excuses why they couldn't do it. I then found Ross Solar and they were willing to do the job that included 3 roof planes, a very steep roof (42 deg) and snaking wire through an underground conduit that runs from my house to my garage. They guided me through the process, they did a great job on the installation and I'm very happy.

Had 30 LG panels installed on my roof by Ross Solar. They did an outstanding job with the installation, it took about a day and half and they kept me in the loop the entire time. Throughout the whole process they were extremely responsive. Signed the deal in April and had installation in December (kind of frustrating it took that long, but that's the way solar is), during that time they kept me updated on the process and always got back to me quickly when I had questions.

It has been just over eighteen months since we started our project. Throughout the planning, engineering, permits, intallation and inspections Ross has performed very well. They kept us informed at every step of the way. The system has worked well .

Ross Solar Group installed PV on our roof this year. They were vetted by the Ossining Solarize Westchester program, and were an excellent choice of contractor. They handled all the paperwork to get NYSERDA credit, town building dep't, county electrical inspector, etc. Their payment terms were very reasonable and all the info was clear. The installers did a careful and neat job of mounting the panels on our roof and installing the inverter & cutoff-s in our basement. The conduit was routed along the roof line and is nearly invisible. Every question I asked along the way was promptly answered too.

Had the system installed this past spring. Everyone in the company was easy to work with. When there was an issue prior to installation management was quick to get involved and solve the problem. The installation was top notch, and went off without a hitch. The company electrician was one of the hardest working and most polite person I have ever had working for me. He kept me informed as to everything he was doing and consulted me several times during installation concerning where to place equipment and electrical lines.

Service with company has been outstanding. About a month after system was turned on an electrical meter that was installed malfunctioned (meter was still working, but digital readout was not displaying information). After call was placed to company a new meter was ordered and installed promptly and without hassle.

System has been working as advertised since being turned on. The last several months I received the CL&P minimum bill of $19.25.

I live in New Haven County and had my system installed in the summer of 2015. I must say from the Ross Solar Group side everything went really well, from sales to installation. I have even received calls after the final payment to check in on my satisfaction of my system. My only problem was logging in to the remote monitoring website/app. However, someone's working on that issue for me.

Very positive experience from the start! This is my second solar array on a second home. I wish I went with Ross Solar Group the first time. Communication was outstanding and the quality was even better.

Dealing with Ross Solar Group has been a complete pleasure, start-to-finish. Initial communication via email and phone was clear and responsive. On-site inspections to determine what our home could handle were scheduled promptly and took place exactly as anticipated. Financing was efficient and explained well; one of the Ross Solar team members actually spoke directly to my accountant to make sure the tax breaks would happen as needed and promised. Installation was terrific (Austin and Eric were total rockstars). We love our panels and are thrilled with the results. Recommend without reservation!

Over the weekend, I have been thinking about the experience we had with the Ross Solar Group installation folks on June 16-17 last week.

Your people …all of them…were a pleasure to have around. They were professional, pleasant, polite, knowledgeable, very neat…exceptionally so…as they progressed with their activity. I appreciated Avi ‘s communication as the day progressed.

I was particularly impressed with Sean French, your electrician on our Job. He was working with a helper, Cooper and I wish to compliment Sean in the way he interacted with Cooper….explaining to him what they were doing, demonstrating to Cooper what to do, and facilitating Cooper’s performing the task. In sum, I recognized Sean as being an excellent, talented trainer.

Separately, Sean, I believe at the young age of 26, is very knowledgeable about what he does…..furthermore he has a talent for explaining in layman’s terms what he is doing, why he is doing it, and how it works. He is an artist in how he pieces things together. His work shows that he takes pride in what he does and he very much enjoys what he does. In short, I found him an exceptional professional.