SunPower by New York State Solar Farm - Profile & Reviews

My wife and I had thought about going solar for several years. Then one day we were approached by a sales person at a local home improvement store. That got the ball rolling with a large national solar company. We had several phone meetings with their rep (who was in California). The rep mentioned that NYSSF was one of the local installers they used for our location in NY. We decided it would be worthwhile to contact NYSSF directly. You know-get a second opinion. NYSSF came to our home, took measurements and explained the differences in panel brands. The SunPower panels they offered not only looked better, but out performed the cheaper panels the national company was pushing. Plus the warranty was superior. Not all panels are the same! As a former aeronautical engineer, I understood and concurred with this. We ended up buying less panels than the national company proposed, and NYSSF took care of everything including securing building permits & inspections, and obtaining state/federal incentives and alow interest loan. They made going solar easy! The installation crew had the job done in 2 days, and were friendly and professional.
That was over 3 years ago. Our electric bill went to ZERO (it was replaced by a energy loan payment of the same amount which will be paid off soon). In the end we are very glad we made the move to go solar; both for saving money and being a smart ecological choice. We highly recommend NYSSF.

We interviewed NYSSF for our solar project along with three other local companies. We were impressed with their representatives, quality products presented and history in the local market. On line reviews were excellent as was the opinions of two customers that we spoke with. Installation was professionally completed.

Despite the wettest fall season in a century, and the delay that caused on getting my project under way, I still loved my experience. From meeting Mike at the DC fair, to him coming to our house and giving us the rundown, I had full confidence in his knowledge and honesty. He truly was the sale. Everything was sensible, transparent, honest, open, and logical. Throughout the whole thing he was quick to communicate back any and all questions I had to the point where I was probably annoying him.

The guys were in and out in two days and installed 34 panels on my roof after moving one vent pipe through my room. It came out seem less and is a beautiful array.

Ryan was great as well in providing scheduling and technical set up and support with the system.

I highly recommend their quality product and team for anyone looking to add solar to their home.

Very happy with all the staff at New York State Solar Farm. Mike White answered all my concerns and Gabby went beyond expectations for the calls that I had made to the office. The installation was top notch and the best quality. Sorry I can’t remember the names of the installers. Thanks guys. Highly recommended.

Priced competitive, Work was done in a professional and speedy manner. Did what they said in the time frame specifief.

I wanted to take a moment to write to you and the crew at New York State Solar Farm. I believe it's been officially one year since we were able to flip the "on" button on our solar system. We as homeowners couldn't be happier with making the decision to go with solar and to have your fine company walk us through the journey of harvesting energy from the sun.

If you recall, we had just bought our first home when you came to see us. We were "a bit overwhelmed" with everything and we first and foremost want to thank you for having the patience and giving us time to think about everything. That meant a lot to us considering every other salesperson and contractor we had in that week pushed us to move as fast as possible and only created more chaos in our new homeowner brains.

When we finally decided to move ahead, you and the Team at New York State Solar Farm were the absolute best in answering all our questions, answering phone calls, and guiding us through the process. Your company was the first quote that I've ever seen to actually hit the financial numbers dead on in both cost and rebates and tax incentives. Through the tax refund and savings on the electric bill, we were able to pay off the loan on the system within 10 months. I know that's not 100% realistic for everyone but we made the effort to take those savings and get the loan paid off. I looked back at the estimated solar output for our first year and I think had the autumn not been so rainy and gray in September and October, those numbers would have been dead on too. The install crew worked in a snow shower and the hook up and turn on process was very cool, it was a gray day then too and we were still generating a small bit of power.

Over the course of the year people have asked us about our experience in being "solar people". We fully talk about what our process was, I proudly pull up the Sunpower app to show them how we can monitor what the house is generating and I love to talk the numbers with them, especially since we are an all electric house. Most important though, we share with them how this was a want for us. We wanted to be a part of cleaner energy and take charge of how the power we use is produced. That was something that you saw was key for us in our decision to go solar.

All-in-all, we are ecstatic with being a part of the Solar community and our first year in has been a joy. Now that we're past the shortest day of the year again, we look forward to that extra minute of sunlight running through our system. We cannot thank you enough and whenever we get asked about solar, we heap on the praise about you and New York State Solar Farm.

NYSSF did a great job from beginning through installation and follow on. Beginning with educational information the sales Rep Michael White answered all my questions as they came up via calls, emails and text, covering questions on the hardware, production numbers, and payback. Many answers led me to more questions and again to more. All were answered timely and directly. In the end they had the best equipment, best warranty, at the best price. Installation went well with the exception of weather delays which obviously cant be prevented. I highly recomment NYSSF and Michael White and would use them again.

From the initial visit through installation, SunPower by New York State Solar Farm made getting solar panels on my house so easy! I'm someone who likes to do a lot of research and comparison before making a decision; they were by far the best overall package out there. NYSSF installs high-quality panels and their great customer service kept me informed along every step of the way. I highly recommend them.

From the moment I met Dave Rush our salesperson I felt good about the experience we were embarking on. He let us know how it would go from the installation to finished system. We had absolutely no issues and the system has performed as expected the past year.

2018 has been a great year for solar - in spite of all of the rain! We were told that our solar should handle about 95% of our energy needs and with 10 days left in the year it will be closer to 100% - right now we are at 102%, but November and December have been rainier months. We have only had to clear the panels of snow twice in the last 2 years - and usually just need to clear a small portion of it and the rest sheds pretty quickly. The only complaint I had was that the truck delivering the parts was parked in the lawn and made some good sized ruts; we were told they would be fixed and they weren't. Besides that everything is working great!

I have seen many installers. NYSSF the most responsive from start to finish. and the best sunpower pricing.

I have 2 sets of solar panels the first set I had installed about 4 years ago they have an inverter that's on the outside of the house , I had several issues with them . I have added a second set about 2 years ago I was some what reluctant to have them install the second set , but I am pleased with the second set it does not have an inverter separate from the panel , it is built right in the panel and have not had any issues with these. In case you don't know what an inverter is it changes what the panel produces which is DC to what is used in the house AC .

I originally wanted the solar shingle, aesthetics was very important to my wife & I. After seeing what the panel design actually looks like I prefer it much more than the shingle. we wanted a good product with warranty that would transfer to the new buyer later on. Thats what we got with sunpower. The crew who installed our system did the job in one day which i was not expecting getting us completed before the end of the year.

The installation of the system was nice and quick and I even had them upgrade my service to my house. My system is 6.21kw and on a sunny day on these short days is producing 8.4kw can't wait to see how much it will do in the spring- summer.

Our system was installed in our side yard in Dec 2016. We went with the panels that have the mini inverter attached, so there is only a knife switch in the garage. In 2017 we only paid Central Hudson the $24 monthly access fee to the grid, and produced more electricity than the house used. It was amazing to see the statement saying we didn't purchase any electricity for the year. We received $24.61 from Central Hudson for the "excess" electricity we generated. Monitoring the system from our computer, we believe our 2018 "generating" check will be higher than last year. Installation only took a few days, and everything went smoothly. ALL the technicians were great. All we had to do was throw the switch after all the inspections were done. Most snow slides right off, so there is no maintenance. We are very happy with the system and NYSSF. We really should have done it sooner.

NYSSF made things easy. Very professional.

NYSSF have done a great job on my solar install. They have the best solar products and the installers were true craftsman. I would highly recommend NYSSF to anyone interested in going solar.

Rick from SunPower was great and very easy to deal with. My roof had plumbing pipes in the way they even paid to have a plumber move them.

First, some background: we initially signed up for Tesla/Solarcity about a week after we closed on our first house. Credit and financing was fine but then time went on... and on... and we waited and waited... eventually a year later, we had 7 hard credit inquiries from the Tesla system that never got installed, PLUS a very angry Greek contractor they had hired who wanted to upgrade our service to 200Amp (out of pocket) for no real reason.

Fast Forward: I told Tesla to go away and did some research through EnergySage. After comparing the products, warranties, and power generation estimates, I went with SunPower through NYSSF. They promised 101% of my energy would be solar powered during the summer time, and they'd even shore up my attic to support the weight of the new panels. Sweet.

I have not been more surprised by the night-and-day difference between the two competing companies. NYSSF were very helpful, knew the product they were selling, and understood I was ready to go. Rhona and I never even met face-to-face, only spoke by phone but she understood where I was coming from.

TL;DR With Tesla, a year elapsed with no panels on my roof. In the meantime, they also send a Model 3 car into space for no reason other than to piss off their investors.

With NYSSF, within a month, we had financing, permits, panels and everything ready. Install took 2 days (due to weather) and has really made a dent in our electric usage since. I've also since purchased a plug-in hybrid car to make use of the excess energy we sell back to ConEd. I mean, why not?

The information and the presentation that we received was cleared and understandable.

Kudos to New York State Solar Farm on the work performed on my home. There was no 'hard sell', and the installation and set-up crews were professional and courteous. I am now realizing the exact savings on power usage that they estimated I would receive. The only problem we encountered from beginning to end of the process was confirming a start date for the project.