I can't say enough good things about Strawberry Solar. Let me start by saying that a much larger, well-advertised, nationwide company dropped the ball 3 times before we hopped onto Energy Sage found Strawberry Solar. Strawberry Solar’s knowledge and dedication was second to none. Our rep, Diane, would answer my email questions as late as 11:30 at night. It wasn't expected, but her dedication certainly was appreciated. She sealed the deal with the support of the other staff members. Kudos to her! She’s gold.
Our system is a bit more complex than others and required some extra time on-site. The master electrician, Kenon, is now my official electrician for all future needs. Amazing guy with a fun, friendly crew: Mason, Victor and Noah. They are a great team that really felt like part of our family. We got to know them quite well over the course of several weeks. The were very professional, trustworthy and clean. They used drop cloths throughout the house and vacuumed work areas regularly. I had no qualms about leaving them alone in our house when we had to leave for appointments. They even let our dog out for us! They really went the extra mile and even pointed out/replaced old, dangerous wiring. As a bonus, they taught us so much about our new system and answered dozens of questions. They had top notch communication with the project managers at Strawberry.
Other aspects of the process were great too. Setup of the ground mount and actual panels only took a few hours by the other crew. Strawberry handled pulling all township permits and communication with DTE. When it came time to commission the system, Tim and Will were excellent. They spoke with SolarEdge when necessary to tweak the setup. They gave me proper training how to use the monitoring dashboard. Sure, there were some minor bumps in the road – as one should expect when setting up a complicated system – but they sent people out immediately to resolve them.
The equipment is also top-notch, and our production far exceeds our current consumption. This allows for future expansion. Everything runs like a top and you can’t beat the SolarEdge monitoring capabilities. Fellow geeks will love it! Opt for the backup battery. You’ll be glad you did.
The downside is now that everything is on autopilot, I miss chatting with my Strawberry family. What an incredible, life-changing experience.
Look no further. Your search for the perfect solar system ends with Strawberry Solar!