GRNE Solar

I had the pleasure of using this company for my solar installation and all I have is praise for them,they did a great job in my installation and they did everything to satisfy all my needs,thank you

In September 2019 GRNE installed my 8.0 KWP system. I also added 9.8 KWH LG battery back-up system. Because I live in unincorporated Cook County they had to go through grueling process of obtaining permit from CC Building and Zoning ( believe me, it is not easy task, I know I built my house here) which took about 3 months. For people living in unincorporated area: take the company already familiar with application process for permit here, it will save you a lot of time. Installation was done very quickly, small problems were resolved immediately. Cook County inspector came on the job site first day and talked to electrician about all the county requirements for installation. GRNE does not subs out electrical work, they have their own licensed electricians. Inspector was very pleased with final product. The system worked with no problems from day 1. I wanted to change setting for how my battery is operating and I reached out for help to SolarEdge (inverter manufacturer) unfortunately response was not too good. I asked GRNE guys to help me with changing programming of the system and after few days of testing different programs on my system they were able to program it the way I needed. Project manager Ed is very busy and it takes sometimes couple of days to get response from him, however our salesman Ryan was very responsive and in case Ed was not able to answer right away, we got fast answer from him. GRNE also process SREC refund from ComEd not like the most of other companies which use third party to do it. I highly recommend this young, enthusiastic group of people trying to do really high quality job.

I did not buy my solar panels through GRNE. they were, however, the installers for my Solar purchase through another Solar Provider, Tron Solar. Once I was in contact with GRNE, I had great response time regarding my questions and concerns regarding my install. From the office to the installers and electricians and technicians, my install went very well. There were delays due to weather as well as normal to high demand in solar customers (which is understandable), but even then the people I encountered through phone and in person were very professional, courteous and efficient. All in all, I just felt like it was good ol' customer service where you get quick response time and a job well done and done right. P.S. I am a customer through install only and not a purchase so I can't really rate value, but I still gave 5 stars as it is probably consistent with my other experiences with GRNE.

Customer care is a joke. Ask a lot of questions they will give you the run around worse then any career politicians. I only gave one star because you can't give a negative number.

GRNE was the installer for my 9KW system which I contracted through SunBadger Solar. They did a fantastic job in get my system up and running within a few weeks. They handled my application and permits without any delays. When they noticed an inverter issue, they quickly came back and took care of it. I highly recommend them.