Core Energy Solar

Core Energy Solar exceeded my expectations! Their team was professional and ensured a seamless solar installation. My energy bills have dropped significantly.

This company has refused to acknowledge that I’ve been reaching out for OVER A YEAR because 5 of my 8 panels aren’t working. They ghost you so you have no way of getting service scheduled. I literally have nothing that I can do but continue to pay for my lease on non-functioning panels. I’m looking for legal advice at this point.

Core Energy Solar made the switch to solar seamless and stress-free. Their team was professional and dedicated, ensuring everything went smoothly. Highly recommend for anyone looking to go Solar!

In July of 2022 I singed a contract for a solar system. The install was done quite quickly, but after that things went south. Found out the company had not received permits from the city to do the work. After several months of working back and forth between core energy and the city they finally got a permit on 2-21-2023. after this it took quite a bit of time to get the system in operation. Once the system was operating I discovered the system only produced 3.2 kw of power instead of 4.1. I have been in contact with core energy many times but nothing has been done to eliminate the mistake. When I was told about the solar I was told there would be a rebate on the system. It was not a rebate but a tax credit. I did not qualify for this since I am retired and have no tax liability. Since I did not qualify the monthly payment and the interest was increased. To this day June 25, 2024 I have not been able to get the increase in output taken care of. Not a Happy customer at all, the production from the system does not even cover the monthly pqyment.

It took Core Energy more than a year to complete my solar install. Repeated attempt were made to contact them for updates and received ‘we’re on it’ , ‘ nothing new but we’ll get back to you’ responses. I requested a replacement main panel which they agreed to give me a quote on but they never did. Finally after a year dysfunctional communication they informed me that it wasn’t feasible and required upgraded underground work. I spent over. A year waiting and paying for the new panels without them working and also paying PG&E ‘s monthly bill. When they finally got the sub panel installed I had to remind them more than once to follow through with the final inspection. I requested some compensation for the delay and loss of a year of solar power production as promised while still paying monthly bills and they lightly agreed but never followed through. Communication with Core Energy is limited to texting. I was never able to call anyone and speak to someone until they finally realized they had dropped the ball and failed miserably. I would recommend not hiring Core Energy to install Solar. They do what they want on their schedule and don’t really treat you like a customer they’re wanting to really help. We are just a means for them to take advantage of state programs encouraging everyone to install solar.

FAMILY RAN OPERATED SCAM NEVER PAYS EMPLOYEES