Albany Solar Solutions

We thoroughly researched and got several proposals from other companies (and frankly, had some pretty annoying experiences with other companies, but from Nick’s attentiveness and knowledge to Travis’s (and his team’s) implementation, it has been nothing but a positive experience. Albany Solar provided a plan that gave us the maximum production that we were seeking. We had been looking at another company’s panels, but when we researched the ones that Albany Solar suggested, they were totally solid and beautiful. The team was smart, considerate, conscientious, and efficient during installation and nothing less at follow-through while we waited for the electric company to update the meter. We are so excited to have finally flipped the switch and see the power coming in! If we had to do it again, I wouldn’t think twice about using Albany Solar Solutions.

The team at Albany Solor Solutions were amazing to work with. They were efficient, professional, clean and delivered as promised. Travis answered my numerous questions about the process and provided an estimate of the costs, which was much lower than other solar companies suggested. Their outstanding work resulted in having solar panels on the home removed efficiently and on time for efficient replacement of the aging roof. Great work!

I have had a great experience with Albany Solar Solutions for the past year after they installed an 11 kW system on my roof in October 2022. The overall process was quick from my first contact with them in September. They first generated a 3D drone model of my house to determine the solar capacity and inspected my attic to make sure it could support the weight of the system. After that, Albany Solar Solutions helped me with the paperwork and incentives digitally, making the process very easy and hassle-free. The installation was done in a timely manner and the crew was very friendly and respectful of my property. I appreciated that they used high-quality equipment that comes with a 25-year warranty. (I did have two incidents with microinverters that failed due to manufacturer issues, but these were taken care of promptly after I notified Albany Solar Solutions of the issue.) I have been saving money on my electric bill ever since and I love being able to monitor my production online. In conclusion, I am very happy with my solar system from Albany Solar Solutions. They provided me with excellent service, quality equipment, and prompt support. They also helped me save money on my electric bill and reduce my environmental impact. I would definitely recommend them to anyone looking for a reliable and affordable solar contractor in the capital region.

Travis alerted us when we had a part that needed service and he fixed the part for us immediately.

Very good experience with Albany Solar Solutions. They reinstalled my panels after a roof replacement. They were professional all the time and completed the job in a timely manner.

I solicited bids from five solar providers that were proximal to my residence. One didn’t respond, and others required additional soliciting for a quote. Ironically, the provider that was the most distant, responded immediately—Albany Solar Solutions. At the start, Travis Sherman, the owner and installer of Albany Solar Solutions, was exceptionally communicative and knowledgeable in photovoltaic systems. He performed the pre-event paperwork and the installation in a timely manner. The system has performed to expectations with the exception of two micro-inverter failures within two years. As I have discovered, the micro-inverters are the weak link in this system and when they fail the panels connected to them stop producing power. To replace a micro-inverter the associated panel needs to be removed, or lifted. Not an easy job on a roof. This is something to consider when deciding whether to install panels on a roof or ground mounted. My advice: if you have the room, do ground based. The solar panels are reliable, the equipment connected to them is not (this includes: optimizers and rapid shut-down devices, etc.). To be fair, Albany Solar Solutions did replace the first inverter under warranty, albeit after a two-month wait. The present failure occurred December 2022 and tentatively won't be repaired until the spring of 2023, as they do not perform rooftop service during the winter months. This is unfortunate, but understandable. My only critique is that Albany Solar is difficult to contact and fairly slow to respond to service after the sale. Not the best business practice during this age of hyper-connectivity.