Albany Solar Solutions

Very good experience with Albany Solar Solutions. They reinstalled my panels after a roof replacement. They were professional all the time and completed the job in a timely manner.

I solicited bids from five solar providers that were proximal to my residence. One didn’t respond, and others required additional soliciting for a quote. Ironically, the provider that was the most distant, responded immediately—Albany Solar Solutions. At the start, Travis Sherman, the owner and installer of Albany Solar Solutions, was exceptionally communicative and knowledgeable in photovoltaic systems. He performed the pre-event paperwork and the installation in a timely manner. The system has performed to expectations with the exception of two micro-inverter failures within two years. As I have discovered, the micro-inverters are the weak link in this system and when they fail the panels connected to them stop producing power. To replace a micro-inverter the associated panel needs to be removed, or lifted. Not an easy job on a roof. This is something to consider when deciding whether to install panels on a roof or ground mounted. My advice: if you have the room, do ground based. The solar panels are reliable, the equipment connected to them is not (this includes: optimizers and rapid shut-down devices, etc.). To be fair, Albany Solar Solutions did replace the first inverter under warranty, albeit after a two-month wait. The present failure occurred December 2022 and tentatively won't be repaired until the spring of 2023, as they do not perform rooftop service during the winter months. This is unfortunate, but understandable. My only critique is that Albany Solar is difficult to contact and fairly slow to respond to service after the sale. Not the best business practice during this age of hyper-connectivity.

Travis and his team were awesome: communication was flawless, we always got answers to all our questions; same with execution, no problems there. It was great to work with an easy going yet very professional team! Note that once installation is complete, some administrative task can delay solar system activation. It took about a month between our panels were installed to them being actived with national grid.

Absolutely wonderful experience. I had to have my roof replaced, and decided to get solar while I was at it; I'm so glad I saw a recommendation on Nextdoor for these guys. Absolutely professional, fast & efficient, and responsive. Travis was amazing--he answered every little question I had at all hours of the day, and patiently led me through the whole process; he kept me up to date every step of the way. They worked alongside the roofers and got everything done and completed in one day, and did a fantastic job of cleanup afterwards. My roof looks great, the solar panels aren't the eyesore that you sometimes see--I'm very happy with how everything turned out. If you're thinking of solar, you can't go wrong with these guys, I'm just so impressed.

Coming up on 3 years with my system installed by Travis/Albany Solar and still going strong. It has proven to be well sized and reliable, and both Travis as well as the manufacturer he used have been responsive.

Overall, I’m happy with the system and it looks great on my roof. I’ve had some issues with the information panel and various minor issues. Just make sure you understand how to get help from the get-go and things will be a lot smoother. I also had Travis do some electrical work 2 years later to replace my electrical panels in the house as we've had multiple issue unrelated to the solar. The communication and recommendations were excellent, and the work was top notch.