NEC Solar

We recently removed our oil heat and hot water and became all electric. As a result, our electric bill increased dramatically. We decided to explore solar. We contacted two local solar installers and after very detailed explanation and proposal from each, we chose NEC. The price was about the same, although NEC's was for a larger system, which is what we wanted. NEC was more aggressive with respect to sizing than the other. The sales person was very knowledgeable, patient, and answered all of our questions in language we could understand. The project manager and installation crews were very professional, timely, and did a very neat job. They answered all of our questions as the installation proceeded. We give NEC 5 stars without hesitation. December, 2024 Acton, MA

We had three companies bid on our ground mounted solar array project. NEC had the best quality panels and inverters as well as the most detailed 3D imaging of our site to ensure our future production. The project was completed on time and as quoted. It was a truly turnkey experience with almost no need for our involvement except for deciding the final height above the ground. NEC took care of all of the permitting with our town and contacted Eversource for the right to apply for net metering. We were constantly informed of the progress of each permit. The mounting frame took one and half days to erect despite encountering ledge on all seven mounting points. This required the use of a rock drill. Great care was taken to prevent damage to my lawn while transporting the drill to the site. The remainder of the array, trenching and wiring was completed in four days. After the trench and wiring was inspected the soil was replaced with great care. The array is now operational, and we are pleased to see we now exporting energy to the grid as well as covering the needs of our home. We are very happy we chose NEC as our installer. The project manager, Nick and his crew were a pleasure to work with and they were very respectful of our property. Thank you, NEC!

We had solar panels installed by NEC Solar in August 2021. The installation process was entirely smooth. Since then, the system has performed as well and sometimes better than the estimates provided prior to installation. We also really appreciated the personal touch that came with having a local Needham solar expert, Artie Crocker, do the assessment and walk us through the installation process.

NEC Solar did an excellent job installing a 19 panel, 7.8kW system on our Somerville home. They also did a full electrical panel replacement concurrently. Before signing the contract, they were the most responsive and informative of the 7 or 8 companies we were in contact with at that time. Artie the engineer, our first point of contact, also included critter guards and snow guards in the initial quote, which we had never heard of before, being complete newbies to the solar industry. It was great to get all of the information up front, rather than be fed a slow trickle of upsells at various points in the negotiation process. It was also notable to me that NEC Solar never recommended leasing the solar panels with a PPA. I had already independently concluded that such programs are far inferior to owning the panels outright, but that wasn't obvious at first. It took a little Googling and reading solar panel forums. In the week leading up to the installation, I called Alex, the project manager, and informed him that we had a last-minute complication: we intended to install some cobra vents on the roof and remove the existing mushroom vents. The cobra vents had to be placed exactly 36" from the gutters, so there was a particular sequencing that had to occur: mark out the location of the solar panel brackets with chalk lines, then install the vents between the lines, then install the brackets, then install the solar panels. Alex took the lead on communicating directly with the roofing company to coordinate, and was also able to reconfigure the array given that the mushroom vents were going away. In short, it was simply an unexpected change to the plan that had been in motion for about a month, and we ultimately had no problem getting our requested tweaks through, which has allowed us to proceed with installing some desperately-needed properly-placed roof intake vents. So, big ups for that. Other than all of that, a minor complaint: I think the company could improve its internal communication. There were a couple times that it was clear even to me, a passive observer, that someone had not passed along information to another person who needed it. For example, the last time Ed the electrician swung by our house to take care of some minor thing that the Somerville inspector wanted to see changed, all Ed did was pop in and note that someone else on his team had already done it! Overall I would highly recommend hiring NEC Solar for a solar panel installation. They were happy to answer questions, were very helpful in presenting a number of different options and points on the price-performance curve, and were punctual and professional throughout.

We contacted NEC Solar to determine if we could add panels to an existing rooftop array to offset costs of charging our new electric vehicle purchased in October 2023. Response was prompt and professional, approval secured from RI Energy, and the array was designed, installed and activated in only 5 months at the agreed-upon contract cost. All contacts with company personnel were positive and helpful, and quality of installation is excellent. We also appreciate that NEC Solar is a supporter of the Audubon Society of RI.

Usually I start reviews with something positive, but I'm going to start with this: If you use anyone other than NEC Solar to install your system, you are making a mistake. My experience was above and beyond amazing, and 2 years later, hearing horror stories from neighbors and friends who used other companies, I am even more impressed by my experience with NEC. A dedicated roof team came to install the roof mounts before the electricians came to install the panels, then after my solar install, the roof team came back to install the critter guards - I am sure my roof won't have leaks thanks to the professional job. I had some things in my electric panel that the electricians noticed weren't up to code, and they just fixed it, no questions asked, and they didn't try to charge me extra. The install is very neat and clean, without ugly exposed conduit on the roof. Even after the install, the last day was a very late night after my home's unique build caused some delays, I tried to tell them I'd clean up, and they still insisted on sweeping up their debris themselves and left my basement cleaner than when they started. Attention to the smallest detail even after I gave them their money! 1,000% Recommend.