HB Energy Solutions

About a year ago, I decided to invest in solar. Partly for environmental reasons, partly for financial (buying energy at todays price), partly for tax incentives, and partly to add flexibility in case of power outages. I ended up requesting two quotes, one from HB Energy and one from Sunrun. I must say, initial experiences with either of their respective experts were positive. Both walked me through the options, process, and pros and cons. Both designed similar systems; above ground somewhere in my field given we have the space and my roof was facing the wrong direction. Initial quotes used the same product panels, and size recommendations were similar (14.2 kW vs 14.9 kW). Base price also looked fairly similar although it appeared Sunrun gave lower up front warranty, with option to purchase longer term insurance, which was somewhat confusing as I believe the warranty came from the panel manufacturer. Only difference was that one suggested a slightly larger system (14.9 vs 14.2) and one suggested battery back-up to mitigate outages. So in the end my decision to choose HB Energy was a combination of "supporting local business" and a gut feeling I had meeting Liam who comes across as someone who knows his stuff, is transparent and honest. The process of working with HB Energy has been extremely positive. Communication was very clear, initially with Liam around when the project would start, where the panels would be placed, when and how long electrician had to be in the house for upgrades, install, and connection, but also with office staff when minor upgrades had to be approved, and with electrician Doug to get the system activated and work with our local electric provider (Green Mountain Power). My initial impression of transparency came through as well, first when I was given an option to switch panel providers as the first was back-ordered, 2nd when upgrade was required to my fuse-box due to water damage, and ~9 months after job completion when HB Energy contacted me that they found out from one of their providers a recalled part needed to be replaced. The actual install was also a breeze. I already forgot how many people showed up to install the panels, but would guess 5 or 6. Liam made it a point to introduce the crew. Everyone was very respectful and professional, showing where they proposed to put the panels, asking if they could drive their equipment trucks over our land etc. And they seemed very efficient having the panels up in no time. Of course getting the power to the main house required digging a trench to the house. Here too they were very considerate as to where to dig etc. Electrician Doug spent some extra time with us as we had water leaking into our fuse-box, so that needed to get fixed before connecting the new solar panels. I am not an electrician, but the electric work, and battery placement look great. And I have had a friend visiting the house since who happens to be an electrician and made an unsolicited comment along the lines of "this is beautiful; whoever did this electric work knows what they were doing" We have the solar panels up and running now for ~10 months and we haven't had any issues. Having not yet completed the entire year, it is a bit difficult to say for sure if we indeed generated as much power as projected, but I would estimate the annual production to be ~15,000 kWh so that sounds not too far off. Of course living in VT through the fall and winter months, we have had a few power outages... These too were seamless. Everytime the power goes off, our electricity switches over to our back-up batteries. The only reason we even know it happens is because the wifi resets and the stove turns off (we have only the essentials on back-up battery). And so far we have yet to run out of back-up batteries even though at least one of the outages lasted through the night. Finally, as we have our solar panels connected to the grid it is useful to periodically track production, usage, and how much overage goes towards "credits" to be used during times of low/no production. This is easily achieved through an online Green Mountain Power account which allows almost live tracking on a monthly, daily, or even hourly basis. To make a long story short... I would highly recommend HB Energy. Liam and his team are professional, transparent and a pleasure to work with. The install was efficient and as agreed upon and the system performs as promised. I certainly have no regrets and enjoy our solar panels everyday. And I would hire them again if we ever moved or had the need to expand. With kind regards, Alwin

HB Energy gave us a quote for solar and battery via EnergySage, and they were the obvious choice to go with! We decided to do heat pumps with them as well, since we were going to have them doing the solar and battery system. Everyone we interacted with was wonderful. They were responsive, took time to answer our questions, clearly explained our options and were conscientious when onsite of working around several people working from home. Our property posed a few unforeseen challenges and they all just rolled with it. We really feel that they went above and beyond and we definitely recommend them. And if you're thinking of getting solar, a battery, or heat pumps- just do it! You won't regret it!

From the initial sales call , through contract signing to final installation of the Tesla batteries , HB Energy provided a smooth and seamless and anxiety free process. The Tesla app is great and keeps me informed about what’s happening to my energy consumption minute to minute. I would certainly recommend HB energy to anyone contemplating a battery back up system.

I was pleased with the politeness of the workers on site

From the moment in mid September when we met Liam Madden who came to complete an system installation estimate to meet our unique needs until we were able to flip the lever to begin generating power we were surprised & delighted by every step!! Clearly the wonderful HB energy people & their experience in system installation & negotiating with power companies showed as our project progressed smoothly. Laurie who helped us complete all the applications as we made our deposit on September 22 & let us know exactly what we needed to provide at each critical point. Liam was here to on October 16th to begin the installation with the skilled crew that had all our panels up & wired in 3 days!! Approvals came from Eversource & meter was swap & by November 3rd we had permission to operate our system. We now review our daily & monthly power production on the Enphase Enlighten Website & believe HB Energy provided a solar installation at a more reasonable price than 6 other quotes we received & delivered exactly what they promised in the time frame we needed. Doesn't get much better than that!!! We have already recommended HB to friends who are exploring options after seeing how easily our project came together. Very satisfied customers, Brenda & Jim Jordan, Cornish, NH

I worked with Liam, Laurie, and the rest of the team at HB to figure out what I needed to install solar panels and a battery for a house that I'm building. Liam was so responsive and helpful at breaking down the pros and cons of different choices, was thoughtful in considering my situation, and able to give me experienced insight when needed. It was so smooth and pleasant to then work with Laurie around arranging the permitting and scheduling of the installation. And now I get to watch how much energy I'm producing on sunny days! I'm very grateful to HB for making this such a smooth process.