Sunnova Energy Corporation Primary Business

  • Financing Company
  • Solar O&M Provider
happy couple going solar

Get Free Solar Quotes Online

Sign up to get free online quotes that include your preferred solar equipment!

Get Quotes

Sunnova Energy Corporation - Profile & Reviews

  • Financing Company
  • Solar O&M Provider

Sunnova is a leader in residential solar, battery storage and system protection services, with customers across the U.S. and its territories. We are your source for clean, affordable, and reliable energy, with a simple mission: to power energy independence so our customers have the freedom to live life uninterrupted™.

26 reviews

Write a Review
  • "Perfect Decision!"

    Reviewed Mar 16, 2020

    Very honest people. The crew that came to install the panels were excellent!

    Melissa Pacheco
    Supplier
    Response from Sunnova Energy Corporation
    Responded Mar 18, 2020
    Response from Sunnova Energy Corporation
    Responded Mar 18, 2020

    Hello jixcolin, we work hard to make the switch to solar hassle-free. We are so happy to hear your experience reflected what we strive for. Thank you for your positive feedback and welcome to the Sunnova Family!^OA

  • "Thanks"

    Reviewed Mar 05, 2020
    "Thanks"

    Reviewed Mar 05, 2020

    Best decision ever
    From the beginning through the end of the installation
    Five star company highly recommended

    Melissa Pacheco
    Supplier
    Response from Sunnova Energy Corporation
    Responded Mar 06, 2020
    Response from Sunnova Energy Corporation
    Responded Mar 06, 2020

    Hello wsurgik, we work hard to make the switch to solar hassle-free. We are so happy to hear your experience reflected what we strive for. Thank you for your positive feedback and welcome to the Sunnova Family!^OA

  • "Excellent service from start to finish:"

    Reviewed Mar 05, 2020
    "Excellent service from start to finish:"

    Reviewed Mar 05, 2020

    The process has been smooth and the product is great. All my questions were answered quickly.

    Melissa Pacheco
    Supplier
    Response from Sunnova Energy Corporation
    Responded Mar 05, 2020
    Response from Sunnova Energy Corporation
    Responded Mar 05, 2020

    Good afternoon phillip.quintana, thank you for the feedback, we use all of are customer comments to better our customer service programs welcome to the Sunnova family!. ^MP

  • "Solar"

    Reviewed Feb 28, 2020

    Instalation was good, however I tried several times after the install to contact the office to find out when the bill would arrive so I could pay in full for it. I got it will come later, Never did get a bill or notification when payment was due. It wasn't until wandering thru My Sunnova that I found it and had a charge of $200 extra in interest. Not happy about that.

    Melissa Pacheco
    Supplier
    Response from Sunnova Energy Corporation
    Responded Mar 02, 2020
    Response from Sunnova Energy Corporation
    Responded Mar 02, 2020

    Good morning penryprtrvll1, Thank you for your feedback if you could please send us a message to resolutions@sunnova.com we will look into this right away. ^MP

  • "Love to ruin people's credit"

    Reviewed Feb 26, 2020

    I lost job of 19 years. a senior, have maxed out my credit card to pay my lease
    Now that I cannot, Sunnova Customer Service says they're sendinge to collections
    I have offered to pay $20
    00 a month towards bill but no response
    The payment is not that past due
    Cannot find a job making what I did before
    Have to try and at least pay what I can
    They don't care
    lived here for 23 years. Will have to sell or file bankruptcy.

    Melissa Pacheco
    Supplier
    Response from Sunnova Energy Corporation
    Responded Feb 27, 2020
    Response from Sunnova Energy Corporation
    Responded Feb 27, 2020

    Good afternoon rapgod1958, We are sorry this was your experience with Sunnova, this is not a typical Sunnova experience. If you could please send us an email at resolutions@sunnova.com with your contact info we will look into this right away. ^MP

  • "Hole in the wall"

    Reviewed Feb 26, 2020

    You did good installing the system, but you left a hole in my wall, when you installed the AC cut off panel. I would like to it repaired.

    Melissa Pacheco
    Supplier
    Response from Sunnova Energy Corporation
    Responded Feb 26, 2020
    Response from Sunnova Energy Corporation
    Responded Feb 26, 2020

    Hello Inspcreek, We are sorry this was your experience with Sunnova. This is not a typical Sunnova experience. If you need assistance we are here to help simply send us an email to resolutions@sunnova.com and a Issue resolutions specialist will reach out to you soon. Thank you ^MO

  • "Happy!!"

    Reviewed Feb 25, 2020

    I am very satisfied with Sunnova thus far.

    Melissa Pacheco
    Supplier
    Response from Sunnova Energy Corporation
    Responded Feb 26, 2020
    Response from Sunnova Energy Corporation
    Responded Feb 26, 2020

    Hello cats4dogslaughing, we work hard to make the switch to solar hassle-free. We are so happy to hear your experience reflected what we strive for. Thank you for your positive feedback and welcome to the Sunnova Family!^MO

  • "Solar Made Easy"

    Reviewed Feb 25, 2020

    I have been so very pleased with Sunnova from their sales rep, to the contractors who did the work on my home and to the customer reps.

  • "Activation"

    Reviewed Feb 25, 2020

    Activation took a little longer than expected

    Melissa Pacheco
    Supplier
    Response from Sunnova Energy Corporation
    Responded Feb 25, 2020
    Response from Sunnova Energy Corporation
    Responded Feb 25, 2020

    Good morning dennis, thank you for your feedback we use all of our customer comments to improve our customer service programs. Welcome to the Sunnova family!. ^MP

  • "Not yet ..."

    Reviewed Feb 25, 2020

    Can't review, have not received a bill yet to determine how it's working!

    Melissa Pacheco
    Supplier
    Response from Sunnova Energy Corporation
    Responded Feb 25, 2020
    Response from Sunnova Energy Corporation
    Responded Feb 25, 2020

    Hello dngfree, we work hard to make the switch to solar hassle-free. We are so happy to hear your experience reflected what we strive for. Thank you for your positive feedback and welcome to the Sunnova Family!^OA

  • "Sunnova Sucks!!"

    Reviewed Jan 25, 2020

    Sunnova has been ripping me off from day one. Their systems do not provide the adequate amount of kilowatts per month to power your home. You get billed both by Sunnova and your local carrier. If your considering solar for your home, run don’t walk run away from this company. They are crooks. Those of you who are suffering like me with Sunnova please contact me. Together we can make a difference.

    Melissa Pacheco
    Supplier
    Response from Sunnova Energy Corporation
    Responded Feb 25, 2020
    Response from Sunnova Energy Corporation
    Responded Feb 25, 2020

    Hello vintage1, We are sorry you had to go through this ordeal. This is not a typical Sunnova Experience. If you could please send us a message to resolutions@sunnova.com with your System ID/Phone number where we can reach you?. One of our Issue Resolutions Specialist will contact you within 1 Business day.^OA

  • "What service?"

    Reviewed Jan 14, 2020

    My system (6 years old) has been broken for 6 months. Despite by contract that they are supposed to monitor the system, I had to bring it to their attention when I noticed consecutive summer months of very low production. I have been told “a technician will be contacting me soon” for months. I never get an answer to any questions. I’m not sure the technician actually exists. If he does, he must be very busy dealing with hundreds of broken systems, which isn’t a good sign either. I wonder at what point we can declare the contract null and void if they don’t hold up their end of providing service and maintenance?

    Melissa Pacheco
    Supplier
    Response from Sunnova Energy Corporation
    Responded Feb 25, 2020
    Response from Sunnova Energy Corporation
    Responded Feb 25, 2020

    Hello katelaverick, We are sorry you had to go through this ordeal. This is not a typical Sunnova Experience. If you could please send us a message to resolutions@sunnova.com with your System ID/Phone number where we can reach you?. One of our Issue Resolutions Specialist will contact you within 1 Business day.^OA

  • ""We need to do a credit check., even tho you're in the middle of escrow getting a mortgage""

    Reviewed Jan 14, 2020
    ""We need to do a credit check., even tho you're in the middle of escrow getting a mortgage""

    Reviewed Jan 14, 2020

    When is this ever a good idea?

    Melissa Pacheco
    Supplier
    Response from Sunnova Energy Corporation
    Responded Feb 25, 2020
    Response from Sunnova Energy Corporation
    Responded Feb 25, 2020

    Hello rod, We are sorry this was your experience with Sunnova. This is not a typical Sunnova experience. If you need assistance we are here to help simply send us an email to resolutions@sunnova.com and a Issue resolutions specialist will reach out to you soon. Thank you ^MO

  • "Terrible company"

    Reviewed Dec 17, 2019

    It all started when the sales representative came to my house and gave me nothing but lies all his information to get mice business was all lies nothing that he said was done through this company my bill is now higher than before I had soldier I am very disappointed they are are a terrible company to have I highly recommend not going with this company they're liars And you will be paying twice as much as what your pain without soldier I got lot been to a contract for 30 years that I cannot get out of I highly recommend to not go with this company

    Melissa Pacheco
    Supplier
    Response from Sunnova Energy Corporation
    Responded Feb 25, 2020
    Response from Sunnova Energy Corporation
    Responded Feb 25, 2020

    Hello Ramirezjo1969, We are sorry you had to go through this ordeal. This is not a typical Sunnova Experience. If you could please send us a message to resolutions@sunnova.com with your System ID/Phone number where we can reach you?. One of our Issue Resolutions Specialist will contact you within 1 Business day.^OA

  • "TERRIBLE! TERRIBLE!"

    Reviewed Sep 10, 2019

    Have had Sunnova for 3 years. So far, our system has not even come close to the projected production amount. I now pay 2 power bills monthly. It costs us more then when we did not use solar. Very unhappy and I would not recommend this company to anyone. Multiple calls in to the company, and just keep getting the run-around, and "We're working on it, will give you a call back". We're considering hiring an attorney to help us get out of this mess!

    Melissa Pacheco
    Supplier
    Response from Sunnova Energy Corporation
    Responded Feb 25, 2020
    Response from Sunnova Energy Corporation
    Responded Feb 25, 2020

    Good morning djerseygirl66, We are sorry this was your experience with Sunnova. This is not a typical Sunnova experience. If you need assistance we are here to help simply send us an email to resolutions@sunnova.com and a Issue resolutions specialist will reach out to you soon. Thank you ^OA

  • "Go elsewhere ! "

    Reviewed Jul 31, 2019

    I have had solar since May 2019 . My install was done by Trinity Solar. Funding was done through Sunnova . I was pleased with first bill ($103 to Sunnova and $12.84 to U.I. ) . Then it went all wrong ! I was monitoring my production on line and noticed on June , 15 production stopped . It is now July 30th and still no production . Called Sunnova at least 8 times . Their customer service is inept. By contract they are responsible for monitoring my system. They had no clue . They keep telling me that they are going to “escalate my case “. I escalated my own case by calling Trinity ‘s (Installer ) salesman and service techs . Trinity has been helpful but bottom line is during hottest months and with A.C. running I am tired of excuses ! Again run don’t walk away ! Sunnova sucks !

    3 people found this helpful
    Melissa Pacheco
    Supplier
    Response from Sunnova Energy Corporation
    Responded Feb 25, 2020
    Response from Sunnova Energy Corporation
    Responded Feb 25, 2020

    Hello efitzgerald, We are sorry you had to go through this ordeal. This is not a typical Sunnova Experience. If you could please send us a message to resolutions@sunnova.com with your System ID/Phone number where we can reach you? One of our Issue Resolutions Specialist will contact you within 1 Business^MO

  • "Very happy run order to save the energy"

    Reviewed Jul 25, 2019
    "Very happy run order to save the energy"

    Reviewed Jul 25, 2019

    So happy to save the energy.

    1 person found this helpful
    Melissa Pacheco
    Supplier
    Response from Sunnova Energy Corporation
    Responded Feb 25, 2020
    Response from Sunnova Energy Corporation
    Responded Feb 25, 2020

    Hello reokosova, we work hard to make the switch to solar hassle-free. We are so happy to hear your experience reflected what we strive for. Thank you for your positive feedback and welcome to the Sunnova Family!^MO

  • "full of cra----"

    Reviewed Jun 21, 2019

    not what was talked about by the agent, a system to small now i pay two power bills

    2 people found this helpful
    Melissa Pacheco
    Supplier
    Response from Sunnova Energy Corporation
    Responded Feb 25, 2020
    Response from Sunnova Energy Corporation
    Responded Feb 25, 2020

    Hello scottobrien2004, We are sorry you had to go through this ordeal. This is not a typical Sunnova Experience. If you could please send us a message to resolutions@sunnova.com with your System ID/Phone number where we can reach you? One of our Issue Resolutions Specialist will contact you within 1 Business.^MO

  • "Don't get involved with this company"

    Reviewed Dec 30, 2018
    "Don't get involved with this company"

    Reviewed Dec 30, 2018

    If I had to do it over agin, I would not have used Sunnova or any subsiderary partner like Zing who markets their services on their behalf. While having solar panels has saved me 30-50% off my electric bills, the contracts and agents basically misrepresented the contract. While the company claims they do not put a lien on your home for the panels, essentially that is why they do. I am have been trying to sell my home for 90 days, having over 30 showings, and 5 offers all of which were retracted upon review of the solar contract. Multiple title companies from both my realtor and potential buyers have all said while the contract is not a “lien” it is enforced like one making it extremely difficult to transfer services and complete a sale on the home. The solar company gives you a few options when it comes time to sell your home, all of which are extremely difficult and can cause you to break the terms of your contract both with them or the buyers. Unless you plan on living in the same home for 25 years or buy a system full price, it simply is not worth it. The company gets the tax incentives and the panels won’t increase value you in your home when it comes time to sell. Better yet they start charging you before you even have the system installed during the 6 month process to get permits, plans, and installation. The sales people are misleading and work on a quota system receiving bonuses for locking in so many contracts. There is no real honesty or integrity from the salesman/woman. I am currently working with a lawyer to have the system removed so I can sell my home

    3 people found this helpful
    Melissa Pacheco
    Supplier
    Response from Sunnova Energy Corporation
    Responded Feb 25, 2020
    Response from Sunnova Energy Corporation
    Responded Feb 25, 2020

    Hello Pip395, We are sorry this was your experience with Sunnova. This is not a typical Sunnova experience. If you need assistance we are here to help, simply send us an email to resolutions@sunnova.com and an Issue Resolutions Specialist will reach out to you soon. Thank you ^MO

  • "HORRIBLE COMPANY TOP TO BOTTOM"

    Reviewed Oct 23, 2018
    "HORRIBLE COMPANY TOP TO BOTTOM"

    Reviewed Oct 23, 2018

    HORRIBLE company. I inherited a Sunnova from the previous homeowner and it is TERRIBLY undersized and EXPENSIVE. The system does not produce enough solar energy and when they have you locked in to their 20 year contract you are TOTALLY screwed. I have called multiple times and want to know why other similar houses have bigger systems, why between my solar and energy bill combined I am paying more than other similar or even larger homes and what can be done. They always "open a case" but have NEVER once called me back. I called AGAIN today to check in and they just said, call our local partner Trinity Solar. They always make sure to remind you of the contract though and that you either buy it out or bend over. DO NOT USE THIS COMPANY UNDER ANY CIRCUMSTANCE. Horrific customer service and just use the contract as a way to negate that the system sucks, they don't respond and changes can never be made without additional costs. I cannot wait until these things are gone. Praying a hurricane rips them off!

    3 people found this helpful
  • "Poor customer service"

    Reviewed Apr 21, 2018

    DO NOT DO BUSINESS WITH this company. They have no appreciation for the customer. I've had a problem with snow slides causing major damage to MY house and squirrels eating my roof due to SUNNOVAS leased panels. No one ever told me anything about snow and critter guards that I can have put up to protect their panels and my house for THOUSANDS of dollars at my expense. But don't worry their lease payment comes out of my bank account on time every month. This is the worst the worst company to deal with to try and resolve tour issues as a consumer. I am forwarding pictures of damages and the few email replies i get from them to better business and the news to get the word out, go elsewhere for this go green investment.

    2 people found this helpful
    Melissa Pacheco
    Supplier
    Response from Sunnova Energy Corporation
    Responded Feb 25, 2020
    Response from Sunnova Energy Corporation
    Responded Feb 25, 2020

    Hello jamman199, We are sorry this was your experience with Sunnova. This is not a typical Sunnova experience. If you need assistance we are here to help, simply send us an email to resolutions@sunnova.com and an Issue Resolutions Specialist will reach out to you soon. Thank you ^MO

  • "Extremely poor service"

    Reviewed Mar 27, 2018

    My system has gone down four times in the past year, once for a month. Service agents who take the call are courteous but provide a firewall to escalate an unsolved problem. Promises of a call back never happen.. I like the idea of solar but am sorry I got involved with this company.

    1 person found this helpful
    Melissa Pacheco
    Supplier
    Response from Sunnova Energy Corporation
    Responded Feb 25, 2020
    Response from Sunnova Energy Corporation
    Responded Feb 25, 2020

    Good morning eds42, We are sorry this was your experience with Sunnova. This is not a typical Sunnova experience. If you need assistance we are here to help simply send us an email to resolutions@sunnova.com and a Issue resolutions specialist will reach out to you soon. Thank you ^MP

  • "Federal incentives going where?"

    Reviewed Jul 07, 2017
    "Federal incentives going where?"

    Reviewed Jul 07, 2017

    I find it absolutely absurd that a company that gets reimbursed by the Federal government for green energy production only provides said service to the high class. God forbid you are actually a working class citizen with a few credit blemishes. I thought President Obama gave you these monies for the working class. Id give you a negative 5 if I could

    3 people found this helpful
    Melissa Pacheco
    Supplier
    Response from Sunnova Energy Corporation
    Responded Feb 25, 2020
    Response from Sunnova Energy Corporation
    Responded Feb 25, 2020

    Good morning scd422, We are sorry this was your experience with Sunnova. This is not a typical Sunnova experience. If you need assistance we are here to help simply send us an email to resolutions@sunnova.com and a Issue resolutions specialist will reach out to you soon. Thank you ^MP

  • "Customer Service"

    Reviewed Apr 21, 2017

    I recently had Sunnova Solar panels installed and I've asked questions by email and never received a response

    Is their any legal or other actions that can be taken to ensure I am not getting ripped off

    4 people found this helpful
    Melissa Pacheco
    Supplier
    Response from Sunnova Energy Corporation
    Responded Feb 25, 2020
    Response from Sunnova Energy Corporation
    Responded Feb 25, 2020

    Good morning fadjoy, We are sorry this was your experience with Sunnova. This is not a typical Sunnova experience. If you need assistance we are here to help simply send us an email to resolutions@sunnova.com and a Issue resolutions specialist will reach out to you soon. Thank you ^MP

  • "Does not service Texas"

    Reviewed Jan 04, 2017
    "Does not service Texas"

    Reviewed Jan 04, 2017

    They are listed as servicing Texas but when I called was told otherwise.

    3 people found this helpful
    Melissa Pacheco
    Supplier
    Response from Sunnova Energy Corporation
    Responded Feb 25, 2020
    Response from Sunnova Energy Corporation
    Responded Feb 25, 2020

    Good morning trunx1224, we now offer our products and services in selected areas in Texas. If you could please send us your contact information to resolutions@sunnova.com and we will look into this for you. ^MP

  • "Stay away"

    Reviewed Jul 25, 2016

    I have seen all types of solar loans/leases/PPA's and this one is a bad as they get. From their lack of customer service to their over production promises and their high rates, I see nothing good about this company.

    5 people found this helpful
    Melissa Pacheco
    Supplier
    Response from Sunnova Energy Corporation
    Responded Feb 25, 2020
    Response from Sunnova Energy Corporation
    Responded Feb 25, 2020

    Good morning aallanbeck, We are sorry this was your experience with Sunnova. This is not a typical Sunnova experience. If you need assistance we are here to help simply send us an email to resolutions@sunnova.com and a Issue resolutions specialist will reach out to you soon. Thank you ^MP

Show All

Get a custom solar estimate for your home

Get a custom solar estimate for your home

Based on your roof and actual offers in your area

Try Solar Calculator

Our ongoing mission is to be the most reliable and efficient provider of low-cost solar power to homeowners. Sunnova offers the benefits of solar service through its network of local installation partners who work directly with homeowners. Sunnova maintains solar service agreements with each homeowner, providing worry-free electricity and service for years to come.

  • Installation
  • Financing
  • Solar Repair & Maintenance

Get a custom solar estimate for your home

Get a custom solar estimate for your home

Based on your roof and actual offers in your area

Try Solar Calculator

Sunnova Energy Corporation Headquarters

20 Greenway Plaza #475
Houston, TX
77046 US

Workmanship Warranty

25 Year Best-in-Class Warranty
With our Sunnova Protect™ Warranty, we cover your solar system for 25 years, including covering out-of-pocket expenses and coordinating repairs and maintenance. Limitations apply.

Licenses

Sunnova is licensed in every state we service.

States served by Sunnova Energy Corporation

  • Arizona AZ,
  • California CA,
  • Colorado CO,
  • Connecticut CT,
  • Delaware DE,
  • Florida FL,
  • Hawaii HI,
  • Illinois IL,
  • Louisiana LA,
  • Maryland MD,
  • Massachusetts MA,
  • Missouri MO,
  • Nevada NV,
  • New Jersey NJ,
  • New Mexico NM,
  • New York NY,
  • Pennsylvania PA,
  • Rhode Island RI,
  • Texas TX