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Yes Solar Solutions - Profile & Reviews

Founded in 2009 by Stew and Kathy Miller, we are a family-owned and operated local solar company in Cary. While competitors use sub-contracted labor and electricians and pay for how many panels can be put on in a day, Yes Solar holds unlimited general contractor and electrical licenses, we have in-house employees with benefits and training, a service department to handle post-installation, and salespeople on salaries instead of straight commission. All of this assures the quality and responsiveness and service you should expect for your investment in solar.

12 reviews

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  • "Say YES to YES SOLAR!"

    Reviewed Sep 23, 2020

    We had a 10kW system installed with 32 x 320W panels. The process was very easy from quote to install and took only 3-days from the start to actually producing power. I would and did recommend them to a neighbor and they commissioned an installation shortly after they were able to review and see how the process went with YES Solar.

    Kathy Miller
    Installer
    Response from Yes Solar Solutions
    Responded Sep 24, 2020
    Response from Yes Solar Solutions
    Responded Sep 24, 2020

    We appreciate your recommendation and your referral (who also installed 8.13 kW of solar, thanks to you). Your $500 referral fee was a great investment for Yes. Thanks again!

  • "Professional, timely, just as they said"

    Reviewed Sep 22, 2020
    "Professional, timely, just as they said"

    Reviewed Sep 22, 2020

    We were told by a couple solar installers, based on a satellite view, that we could not get solar, but a big tree had come down, and we believed it would now work well. Thomas came out, climbed on the roof, and came up with specs that now covers all of our electric usage.

    They helped us get a rebate from Duke Energy, and when it came time to turn on the system, they helped us navigate the uncertain world of inspections in the initial stages of the pandemic.

    Kathy Miller
    Installer
    Response from Yes Solar Solutions
    Responded Sep 23, 2020
    Response from Yes Solar Solutions
    Responded Sep 23, 2020

    Thanks for taking the time to recommend Yes Solar. It is a pleasure to be able to help folks like you go solar. Sometimes it just takes a little more to make it work.

  • "Making a difference for ourselves and the planet"

    Reviewed Sep 22, 2020
    "Making a difference for ourselves and the planet"

    Reviewed Sep 22, 2020

    We are very pleased with our solar array from Yes Solar Solutions. The process was easy, the workers were professional, timely and tidy, and the communication was very good. The results have been great. I enjoy watching the panels wake up and crank out power. We have generated more power than we have needed needed most months, and our summer power bill is much lower than before. I like feeling that we are doing our part to provide clean energy and protect the environment as well.

    Yes Solar was also very helpful in assisting us with getting the federal and Duke Progress Energy rebates.

    I completely recommend Yes Solar.

    Kathy Miller
    Installer
    Response from Yes Solar Solutions
    Responded Sep 22, 2020
    Response from Yes Solar Solutions
    Responded Sep 22, 2020

    Nancy, thank you for the recommendation. It is good to hear your solar system is doing what it is supposed to, and thank you for doing your part for the environment.

  • "Don't waste your time. I wasted plenty of mine"

    Reviewed Nov 20, 2019
    "Don't waste your time. I wasted plenty of mine"

    Reviewed Nov 20, 2019

    Things seemed good until we signed the contract. Then everything fell apart. The installation was too complex for Yes solar (Stew finally admitted that on the phone) and they forgot to contact duke to see about upgrading the drop. It took them over a week to do that. I had someone else come look at the house and within 15 minutes they told me what would have to be done. Stew's comment was that the guy I talked to was a liar because no one could know the information. Then the project manager with Yes solar came back and said the EV chargers that were to be installed they wanted me to supply, even though they were included in the quote. Installation dates were moved several times. The last time the date was moved back over a month. If you contact the CEO(Kathy) to get things worked out or to voice a complaint, Stew gets mad and calls you with an attitude. I received emails from multiple people but when I would reply they would refer me to someone else. Why email to ask questions if you can't answer any? They wasted my time. Don't let them waste yours.

    Kathy Miller
    Installer
    Response from Yes Solar Solutions
    Responded Sep 17, 2020
    Response from Yes Solar Solutions
    Responded Sep 17, 2020

    The whole Yes team is sorry about how your project turned out. Or didn't turn out as it happened. This is so out of the ordinary and the expectations for our customers and our team. I am one of the owners and had communication with you several times over the year or so we worked on a solution for you, as well as when you canceled the project. . There were multiple reiterations of the proposal as needs changed and a change of salesperson when your original one moved out of state. I read through the 48 emails and different proposals over that time and can see where the miscommunication happened as the term "EV charging installation" was interpreted one way by the customer (as including the units) and as limited to installation work by our team, and quite frankly it got overlooked by contract time. Every EV system we have installed the customer has bought the hardware prior to the install from Tesla. We should have caught the misunderstanding before the day the project started and saved you (and our team) time and resources, Your electrical service was a complicated part of the project and required a special request to Duke Energy. Our salesperson offered to buy the EV units himself to make it right. I hope our prompt refund of everything you had paid was some comfort and that you were able to get the project installed as you needed and will accept our apology for this unusual outcome for one of our customers. There is nothing that frustrates me personally than my time being wasted. We are deeply sorry.

  • "Highly recommended!"

    Reviewed Jun 25, 2019

    Yes Solar Solutions is an amazing company to work with! They bring cutting edge knowledge, attention to detail, respect for privacy and enthusiasm about the technology to a process that ends like you’re a member of a new family! The engineering, design and professionalism are top notch with a no pressure, individualized approach. And what a beautiful result!

    Kathy Miller
    Installer
    Response from Yes Solar Solutions
    Responded Sep 17, 2020
    Response from Yes Solar Solutions
    Responded Sep 17, 2020

    You ARE a member of the Yes Solar Solutions family. We will be here for you for decades of your warranty!

  • "A Good Company"

    Reviewed Aug 06, 2017

    Salesman gave sufficient information.
    Installing plan carried out in a short period. Installation job is well done.
    After installation, this company monitor the work status of the solar system. Once there is a problem, they came and fixed it.
    Up to now the system works smoothly.

  • "Very good service,answered all our queries"

    Reviewed Nov 10, 2016
    "Very good service,answered all our queries"

    Reviewed Nov 10, 2016

    We installed solar panels on our home in 2015.will recommend the company: knowledgable,professional,easy to work with,kept to schedule.
    Thanks,

  • "Great experience with Yes"

    Reviewed Aug 18, 2016

    We had a great experience with a solar panel installation project at our home in Apex, NC. Yes was great about doing all the detail work like permits and completing the project quickly. I'd say it took about 4-5 weeks between calling the first time and having solar power to our house. I'd highly recommend them for a similar project.

  • "Yes solar solutions"

    Reviewed Aug 18, 2016

    I had solar panels put on my roof in late April, during the Solarize durham
    Campaign. I have been very pleased with everything, the construction, the instructions and follow-up. All personnel have been polite and considerate.

    Go,with them, you won't be sorry.

    2 people found this helpful
  • "Multiple experiences, great job each time"

    Reviewed Aug 17, 2016
    "Multiple experiences, great job each time"

    Reviewed Aug 17, 2016

    I had an initial installation about 2.5 years ago (6 KW) and then added 2.5KW more last month. Each time the process is detailed in advance, communication is great throughout, and I am left with a solid product.

  • "Great Experience"

    Reviewed Mar 09, 2016

    I purchased a SunPower solar system from Yes! Solar Solutions and have been very pleased with its performance. They did a great job and I am very happy with my system! Jay was great to work with, he took all of my calls and was very responsive to my many questions throughout the process.

  • "Professional, knowledgeable, helpful"

    Reviewed Mar 08, 2016
    "Professional, knowledgeable, helpful"

    Reviewed Mar 08, 2016

    All the people I dealt with at Yes Solar Solutions were knowledgeable and friendly. They patiently explained to me the technology and their method for designing the right system for my house. When I have had follow-up questions, they have always responded quickly and thoroughly. They make me feel very taken care of.

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As a consumer, if there is a great disparity in pricing, one of them is probably wrong. Every solar company claims to be the Top Solar Company, Number One, the Best, the Cheapest. Yes Solar's claim to being the best is the highest quality for the best value, evidenced by being the only NABCEP accredited company in the Carolinas. NABCEP only accredits solar companies after a rigorous audit of our training, policies, customer satisfaction, materials used, design and engineering, and inspection of our installations, on which we earned a perfect score. We have maintained a 5 Star rating with our third-party customer satisfaction surveys, conducted by Guild Quality, and we are BBB Accredited with a rating of A+. Investing in solar is a big decision and the warranties are long. You want a company that will be around and that is local and owns the work. You want Yes.

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Established

2009

Yes Solar Solutions Headquarters

202 N. Dixon Ave
Cary, NC
27513 US

Workmanship Warranty

We have a 25 year workmanship warranty and a production guarantee for the first five years. Our products vary in warranty length, but all solar modules have a linear production warranty over 25 years. Standard module defect warranty is 10 years, but as a certified REC panel installer we can extend the warranty to 25 years. We are also a SunPower dealer, and SunPower manufacturer warranty is 25 years. Inverters are standard 10 years for single string, 25 years for micro-inverters.

Affiliations

Solarize
NCSEA
SC Solar Council
SC Solar Business Alliance
ASES
ISES

Certifications

North American Board of Certified Energy Practitioners (NABCEP) Accredited Company
Green Plus Certification
Certified Green Professional
Better Business Bureau Accredited (A+ rating)

Licenses

General Contractor licenses #67356 (NC) and #CLG 120015 (SC)

Electrical Licenses UL 33561

Insurance

Builders Mutual liability insurance $1,000,000
Builders Mutual Workers Compensation $1,000,000

States served by Yes Solar Solutions

  • North Carolina NC